Mohsin Waseem

185 N.I.C.H.S Phase-II E-mail:

CONTACT
mohsinsidiqui@hotmail.com
Lahore Phone: +923336361647

WORK EXPERIENCE
Allied Bank of Pakistan 14th May 2016 — Present
ADC Operations(ATM)-E-Banking- DBG
Provide operational support for branches proper online and offline.
Guide and convey the ATM policy to the end users time by time.
Coordination with BM/OM, System Administrator, Network Operations Analysts, Network Administrator of all
Branches.
Reporting Daily/Monthly and Coordination with the higher authorities regarding ATM matters.
Keeps informed of new developments or ideas that would affect the ATM system through publications and
occasional outside visits and meetings.
Provide ATMs operational support to all ABL branches.
Performed daily system checks and fixed troubleshooting in all listed areas when problems occurred.
Assist management in all aspects of local ATM operations by providing support to assigned branch ATM personnel.
Promote and maintain a secure and safe working environment within the ATM Operations in line company policy.
Prepares periodic reports for the ATM manager and bank management regarding the utilization and performance of
the ATM network.
Ensures the branch staff is familiar with the capabilities of the ATM system to effectively market the service to
customers.
Manage implementation of the defined processes across the organization.
Planning and undertaking scheduled maintenance upgrade.
Follow up complaint/E-mails on daily basis and make arrangements for resolution of problems.
Monitoring of all ABL ATMs branches and fixes the issues on daily basis.
Coordinate with all ABLbranches and implement ATM policy in order to provide smooth ATM operations.
Maintain and expand knowledge base in area of expertise

Innovative P.v.t Ltd (Wincor Nixdorf) 28th Jan 2014 — 13 May 2016
Field Support Engineer(HW &SW)
Troubleshooting of all Wincor Nixdorf ATM,s.
New installations and Up gradations.
Software troubleshooting’s.
Hardware troubleshooting’s.
APC UPS activities & troubleshooting’s.
Preventive maintenance of ATM & UPS of assigned Territories.
Networking & Site conditions issues diagnosing and solutions

NCR (BCI P.v.t Ltd) 15th Feb 2013 — 27th Jan 2014
Field Support Engineer (Software)

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 Software Trouble shooting of NCR ATM (Personas & Self-Serve)
I-Cam soft related issues.
New Installations of ATM,s.
Support for Engineers regarding ATM,s software’s issues.
I-Watch Issues trouble shooting.
by Counterflix">AntivirusInstallation (Trend Micro).
IT issues & trouble shooting of LAN, WAN of ATM.
Knowledge about routers, networking & IP related issues of NCR ATMs.

Mobiserve (Mobilink) Pakistan 27th Aug 2012 — 27th Oct 2012

Field Service Engineer
Attending the calls from Mobiserve Hotline.
Support the Active site team in performing preventative maintenance (PM) and corrective maintenance (CM).
Performing BSS activities on site ALCATEL equipment.
On-site diagnosing BTS issues and resolving them as soon as possible.
Trouble Tickets Management and on spot solution to site related issues.
Operations and maintenance of Mobilink sites.
Genset related issues monitoring and control.
Installation of site ALCATEL equipment.

EDUCATION
BSc Electronic Engineering 2008 — 2012
Islamia University of Bahawalpur(UCET )
With CGPA 3.7/4.00 (83%)

FSc Pre-Engineering 2005 — 2007

F.G College Bahawalpur
With Ist Div.

Matriculation(Science) 2004 — 2005

F.G Boys Public School Bahwalpur Cannt.
With Ist Div.

PROJECTS
Engineering Term Projects

Ball & Beam Control using Matlab.

Smoke Detector design on Multisim.
Patch Antenna Design on HFSS.
SPDT & DPST use to control DC motor.
High pass filter design on Matlab.
Universal code converter implemented design on Xilinx & Verilog HDL.
Final Year Project(Thesis)

Sun Flower Model (Solar Tracking & Wireless Monitoring system).

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 QUALIFICATIONS
During in Study I was doing internship many different firms & Industry to learn about the Technical Knowledge. These firms
are following.

1- Ibrahim Group of Industries(IFL) Faisalabad (From July 2011 to August 2011) .

During this apprenticeship I have learnt

Grid protections and safeties.
PLC, s plant readings supervision and control.
Plant architecture and issues management skills.
Plant metering & billings phenomenon.
Sensors & relays working and issues.
Power Distribution to Plant and its control
2- PTCL CDAS in CSE Department (February 2012).

After this training duration I am capable

To provide online technical support to customer having issues related to network, modems, landline. To configure all
types of PTCL modems.
To diagnose and provide possible solutions to customer regarding modems & landline phones.

COMPUTER & SOFTWARE

SKILLS
Microsoft Office (MS Word, MS Excel, MS PowerPoint, Visio).
OS (Windows) Trouble Shootings.
Xilinx.
Matlab.
Proteus.
Discovery
Multisim.
Electronic Workbench.
DSCH.
NEC win+.
Net Sims.
HFSS.
Verilog HDL

INTEREST &
HOBBIES
Majors
Control System
Telecommunications
Antennas & Microwave Engineering
Digital signal Processing

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 Industrial & Power Electronics
Networking
Hobbies

Projects Designing on Software.

Playing Cricket.
Using Internet

LANGUAGES
English.
Urdu.

PERSONAL INFIORMATION
Fathers Name: Waseem Hassan.
Domicile: Bahawalpur (Punjab).
Date of Birth: November 30, 1988.
C.N.I.C: 31202-3849806-9.
Nationality: Pakistani.
Marital Status: Married

REFERENCES
References available upon request.

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