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RED ROCKS AMPHITHEATRE


VENUE GUIDE 2010
TABLE OF CONTENTS
PAGE
I. GENERAL INFORMATION 2
II. TELEPHONE NUMBERS 6
III. LOGISTICAL INFORMATION 7
IV. CAPACITIES 14
V. RENTAL RATES 15
VI. RENTAL CONDITIONS 16
VII. EQUIPMENT AND SERVICE RATES 18
VIII. STAFFING 19
IX. RULES AND REGULATIONS 20
X. STAGEHAND LABOR 22
XI. FDA TAX 23
XII. RED ROCKS VISITOR CENTER 24
XIII. BACKSTAGE CATERING 25
XIV. NEARBY RESTAURANTS 26
XV. LOCAL TELEPHONE NUMBERS 27
XVI. MAPS AND DIAGRAMS 30
1
I. GENERAL INFORMATION
Red Rocks Amphitheatre
Correspondence
c/o The Denver Coliseum
4600 Humboldt Street
Denver, CO 80216

Telephone Number......................... 720-865-2494


Fax Number ................................... 720-865-2495
Website ........................ www.redrocksonline.com

Red Rocks Visitor Center


18300 West Alameda Parkway
Morrison, CO 80465
Telephone Number......................... 303-697-4939

Backstage and Amphitheatre


2901 Ship Rock Road
Morrison, CO 80465
The Red Rocks Office is staffed only during events.

Box Office and Will Call – Day-of-Show ONLY


2605 Red Rocks Park Road
Morrison, CO 80465
Telephone Number................................. 303-697-5968

Red Rocks Trading Post – DAY-OF-SHOW DELIVERIES (see map for details)
17900 Trading Post Road
Morrison, CO 80465
Telephone Number................................. 303-697-8935

Management
Red Rocks Amphitheatre is owned by the City and County of Denver and is operated by the Division of Theatres and
Arenas. The Denver Coliseum, The Denver Performing Arts Complex (DPAC), Colorado Convention Center, Red
Rocks Amphitheatre and the Denver Coliseum management consists of on site facility personnel as well as centralized
administrative personnel at the Division office.

Facility Personnel
Steve Eisenstein ..............................Manager of Events 720-865-2478
Ron Garrison.......................... Guest Services Manager 720-865-2477
Curtis Sobolik .............................. Production Manager 720-865-2473
Joe Davis...............................................Chief Engineer 720-865-2472
Jim Elsbury .................Technical Services Coordinator 720-865-2468
Melanie Santistevan ...............................Staff Assistant 720-865-2480

Division Office, Booking and Contracting


Denver Theatres and Arenas
1245 Champa Street
Denver, CO 80204
Telephone Number................................. 720-865-4220
Fax Number ........................................... 720-865-4246
Jack Finlaw ................................. Director, Theatres and Arenas
Tad Bowman............................... Director of Operations
Erik Dyce .................................... Marketing Director
Jeannette Murrietta...................... Booking Manager

2
Facility History
Red Rocks Amphitheatre is a natural, geologically formed, open-air theatre located in the 868 acre Red Rocks Park,
which is set in the Rocky Mountain foothills, fifteen miles west of Denver. The majestic setting of the amphitheatre,
along with the view of the Denver panorama from the top of the theater is breathtaking. The allure of the two 300 foot
sandstone monoliths, Creation Rock (stage right) and Ship Rock (stage left), combined with a naturally occurring
theater set on a mountain stage is not duplicated anywhere in the world. The theater provides perfect acoustics and was
once listed as one of the seven natural wonders of the world. The area of Red Rocks, originally known as the Garden of
Angels, has attracted the attention of musical performers since before the turn of the century. The dramatic sandstone
monoliths are a history book of the life of plant and animals in the area for the past 250 million years.

Red Rocks’ chronicled history as a venue for talent and entertainment began early in the 20th Century by the owner at
the time, John Brisben Walker. He had the vision of major artists performing on a stage, nestled into the acoustically
perfect setting. With this in mind, he actually produced a number of concerts between the years 1906 and 1910 on a
temporary platform. Although he was considerably wealthy, Walker pleaded with the City of Denver to purchase the
park to completely finish the dream. In 1927, George Cranmer, Manager of Denver Parks, convinced the City of
Denver to purchase the area of Red Rocks from Walker for the price of $54,133. Cranmer was able to continue the
dream of the theatre by first convincing the Mayor of Denver, Ben Stapleton to proceed with the project and then
enlisting the help of the Federally sponsored Civilian Conservation Corps (CCC) and Work Projects Administration
(WPA) to provide labor and materials for the project. Denver architect Burnham Hoyt did the design of the
amphitheatre with an emphasis on preserving the natural beauty of the area. The design was done in 1936 and the
amphitheatre was dedicated on June 15, 1941, although the total time to complete the project covered 12 years.

It was in 1947 that the annual Easter Sunrise Service first began. Since then, Red Rocks Amphitheatre has attracted the
best of performers to the delight of the fans. Our two signature monoliths have embraced Hendrix, Garcia, the Beatles,
Bono, symphonies and opera. The new Burnham Hoyt Visitor Center contains a Performers Hall of Fame that
showcases many historic performances as well as a geologic history of the park.

Event Sponsorship
Event Sponsorship is permissible for shows at Red Rocks Amphitheatre. Any signage or event sponsorship is restricted
to areas designated by Red Rocks management. Generally, event signage and displays are acceptable around the stage
area. Red Rocks management must approve additional locations. Red Rocks retains venue advertising and sponsorship
rights.

Location
Red Rocks Amphitheatre is located in Red Rocks Park near Morrison, 15 miles west of Denver. Coming from
Downtown, travel on I-70 west to the Morrison exit, #259. At the bottom of the exit ramp turn south (left) onto
Colorado Highway 93 and continue to the entrances. From, the central part of Denver, 6th Avenue provides access to
connect with I-70 West. Coming from south Denver, travel on C-470 west to the Morrison Road exit. Turn to the west
into Morrison and follow the signs.

Best Outdoor Concert Venue


– Pollstar Magazine
1989, 1990, 1991, 1992, 1993,
1995, 1996, 1997, 1998, 1999
and now named The Red
Rocks Award.

plus numerous other awards.

3
Parking
Parking at Red Rocks accommodates nearly 3,500 vehicles in 14 lots, with additional parking along the roads when
necessary. There are permanent designated handicapped parking spaces available for those vehicles displaying valid
handicapped identification. These spaces are in the Top Circle Lot and Upper South Lot. All requests for parking
passes, including the backstage lot, must be directed to the facility management. Parking for buses and trucks is
available across from the Trading Post, approximately ¼ mile from the Amphitheatre. Backstage parking is limited to
approved vehicles only. Contact Facility Management for more information.

Parking for patrons is available 30 minutes prior to the opening of the doors. Normally doors open 2 hours prior to the
show. The City and County of Denver handles parking through a service contractor. The City and County of Denver
retains all revenues derived from parking. Parking fees will be included in the ticket purchase price. Tenant will be
responsible for collection of all fees and payment of those fees to the City and County of Denver.

Airport
Denver International Airport (DEN), the largest airport in the nation, was designed to grow along with the aviation
industry. DEN is located approximately 45 miles East/Northeast of Red Rocks Amphitheatre. As the 5th busiest airport
in the U.S., DEN hosts 27 airlines, including regional carriers with non-stop service to more than 130 destinations
worldwide. The average number of flights per day in 2003 was 1,400 with the average number of passengers reaching
103,000 per day in the same year. There are 6 runways, the largest being 16,000 feet long – the largest in North
America. The elevation at this 53 square mile facility is 5,431 feet above sea level. There are more than 30,000 public
spaces available for both short and long-term parking, with free shuttle service to outlying lots. Their website gives
up-to-the-minute arrival and departure information as well as current security wait times.

Airport Information 303-342-2000 Flight Information Online www.flydenver.com/flights

Air Canada 1-800-776-3000 Ground Transportation Information 303-342-4059


AirTran 1-800-247-8726 Parking Information 303-342-7275
Alaska 1-800-252-7522 Security Screening Waiting Times 303-342-8477
America West 1-800-235-9292
American /American Eagle 1-800-433-7300
ATA 1-800-435-9282
British Airways 1-800-247-9297
Continental 1-800-523-3273
Delta 1-800-221-1212
Frontier 1-303-371-7000
Great Lakes Aviation 1-800-554-5111
JetBlue 1-800-538-2583
Lufthansa 1-800-645-3880
Mexicana Airlines 1-800-531-7921
Midwest 1-800-452-2022
Northwest 1-800-225-2525
Southwest 1-800-435-9792
Spirit 1-800-772-7117
United 1-800-241-6522
United Express 1-800-241-6522
US Airways 1-800-428-4322

Ground Transportation
Ground transportation is available from D.I.A in
many forms. Car rentals, limousine service, shuttle and taxicab companies are all available for hire. You may contact
the Ground transportation Information Counter at 1-800-Air-2Den or locally at 303-342-4059. Car rental companies
include: Advantage, Alamo, Avis, Budget, Cut-Rate, Discount, Dollar, Enterprise, Hertz, National and Thrifty Car
Rentals. There are many local limousine companies as well as shuttle service vehicles, such as: Discount Shuttle,
Denver Express, Golden West, Superior Shuttle, SuperShuttle and Wolf Express Shuttle. Cab service companies
include: Freedom Cab, Metro Taxi, Yellow Cab and Zone Cab.

To get to Red Rocks Amphitheater from Denver International Airport, take Peña Boulevard to I-70 West. Continue on
I-70 west to the Morrison exit #259 and then south on Highway 93.

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Freight Companies
Airborne Express 1-800-247-2676
Federal Express 1-800-463-3339
United Parcel (UPS) 1-800-742-5877
U.S. Postal Service 1-800-222-1811

Accommodations
Following is a list of some accommodations available near Red Rocks Amphitheatre.

HOTEL/MOTELS CAMPGROUNDS
Best Western 303-238-6159 Bear Creek Lake Park 303-697-6159
Courtyard by Marriott 303-985-9696 Golden Clear Creek 303-278-1437
Days Inn 303-277-0200 Golden Scenic Rock 303-279-1625
Holiday Inn 303-980-9200 Colorado State Parks 303-470-1144
LaQuinta Inn 303-279-5565 or 800-678-2267
Marriott West 303-279-9100 Golden Gate Canyon State Park
Motel 6 303-232-4924 Chatfield Reservoir
Ramada Inn 303-279-7611 Cherry Creek Reservoir
Residence Inn by Marriott 303-985-7676 Colorado Campgrounds and Lodging Owners
Sheraton Denver West 720-963-2013 Association 970-385-5499
Mountain View 303-279-2526 (www.campcolorado.com)

BED & BREAKFAST


Arrowhead Manor 303-904-4357
Cliff House Lodge 303-697-9732
Horton B&B 303-697-8526
Mountain View B&B 303-697-6896

Website
Your event will be posted on the Red Rocks website, www.redrocksonline.com at no charge. The website will also
provide a hotlink to any online ticket seller that you use as well as a hotlink to the artist’s website. Please email
pertinent information such as dates, times, ticket cost, ticket outlets and promotional text and/or press release to
ron.garrison@denvergov.org . We can also post any other information that you think important to the patron.

FREE Events Calendar Listings


The Denver Metro Convention & Visitors Bureau now operates a vast new calendar of events and attractions for the
metropolitan Denver area. You are encouraged to submit your event directly to their calendar for the widest possible
publicity.

How to Submit Your Events:


Go to www.denver365.org and under “Site Services,” click on “Submit Event.”
or
Add BeDynamic, Inc., to your press distribution lists and e-mail your current season calendar/upcoming schedule of
events and press releases to: denverinfo@bedynamic.com.

To ensure that your events are included in this exciting new Online Denver events calendar, all submitted events must
include:
• Event Name
• Event Dates
• Event Times
• Event Prices
• Event Description
• Organization/Producer Information (include address, phone number, e-mail and Web site)
• Venue Information (include address, phone number, e-mail and Web site)
• Images (You can submit up to seven images – one primary and six gallery – for each event. Images should be
submitted in JPG format and should be no larger than three megabytes in size.)

All events will be reviewed and, if accepted, posted within 2 weeks. However, we recommend that events be submitted
at least four weeks prior to the event's start date in order to ensure they are posted in time.

Denver365 maintains full editorial control over all submitted events, including the right to exclude events
as necessary.

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II. USEFUL TELEPHONE NUMBERS
RED ROCKS AMPHITHEATRE - OFFICE

Main Line (Red Rocks Base) 720-865-2474


FAX number 720-865-2495
(These numbers are answered on event days only.)

Denver Coliseum 720-865-2475


DIAL
FAX number 720-865-2467

Ambulance Services
West Metro Fire Protection District
Emergency
Denver Fire Prevention Bureau
Channel 9 Weather Reports
National Weather Service
Skyview Weather
303-989-6725
911
720-913-3411
303-871-1800
303-361-0663
303-688-9175
9
I.A.T.S.E. Local #7
Contact Facility Production Manager for stagehands

ARAMARK - Food & Beverage Services


Main Line 303-697-4939
FAX 303-697-4977
General Manager 303-697-4939 x103
Assistant Manager 303-697-4939 x115
Sales Manager 303-697-4939 x116
Ship Rock Grille 303-697-4939 x6
The Trading Post 303-697-6910 x7
Visitor Center Merchandise Counter 303-697-4939 x102

Crowd Management and Janitorial Services


Contact Facility Management for services

Ticketmaster (Administration) 720-528-6800


Charge by phone 303-830-8497

TicketsWest / Charge by Phone 1-800-325-7328

6
III. LOGISTICAL INFORMATION
Stage
The stage, only 10 feet from the first row of seats, is a permanent concrete pad with the following specifications:

Dimensions 60’ wide by 70’ deep


Weight capacity 125 lbs. per square foot
Access Ramp 1 10’ wide upstage left
Access Ramp 2 10’ wide center stage left
Cable ports 1 at stage left and 1 at stage right

FOH Mix Location


The FOH audio and lighting mix position is in a dedicated location center of the house, rows 8 through 15.
• FOH pad is 25d x 22w
• Rise of 11’6” from stage level
• Down stage edge to edge of FOH is 47’ or 90’ to center of stage to center of mix

Stage Roof (see diagrams at end of guide)


Construction beam and joist (4’ centers)
Dimensions 60’ wide, 70’ deep, 40’ high downstage and 38’ high upstage (height is measured to the bottom of
the roof)
Wind load 100 mph
Weight capacities 38,000 lbs. live load; 8,000 lbs. per joist with an combination of 4,000 lb. loads at the bottom
chords or 1,000 lb. loads at the bottom chord between panel joints.
Access via catwalk from Stage Left.

Allowable Loads:
A maximum of 38,000 lbs of lights & fixtures may be supported from the roof structure in the following
configurations:
a. Up to 25 psf (pounds per square foot) of uniform load can be applied to bottom chord members.
b. Up to 4,000 lbs of concentrated load can be applied at either the bottom or top chord member panel points with
a maximum of 8,000 lbs total to each joist. Panel points are defined as the locations where the diagonal members
(e.g. 1 ½” diameter standard weight pipe) frame into the top and bottom chord members.
c. Up to 1,000 lbs of concentrated load can be applied to the bottom chord members between the panel points with
a maximum of 8,000 lbs total to each joist.

7
d. No additional load shall be applied to the top chord members between panel points.
e. Lighting loads are not concurrent with snow loading.

The lighting and fixture load recommendations above allow the distribution of these loads up to the top chord of the
joists as long as the loads are applied at the panel points. This is to minimize any localized flexural bending of the top
chord, which is in compression.

If you have any questions about what is written, please feel free to the Production Manager.

Sound Wings
Red Rocks has two permanent sound towers used for hanging speaker clusters.
Height 40’
Width 16’ 9”
Depth 10’ 5”
Weight Load 12,000 lbs.

Video Production
Red Rocks has video production services available for front of house, backstage and visitor center reinforcement. The
video system consists of the following equipment: One HD camera placed in the front of house mix position and two
HD hand held cameras positioned in front of the stage, an eight input digital video switcher and a DVD player/recorder.
Image magnification is provided to the audience by a single 12 foot by 16 foot rear projection screen with a 10,000
lumen projector stage left. Audio and video signals are also modulated and narrow-casted to back stage and visitor
center televisions. Program content can be burned to DVD within fifteen minutes of the conclusion of a performance.
Contact Red Rocks Management for arrangements for video services.

Truck Loading Dock


From I-70, access truck dock by way of Highway 93. Turn right at Red Rocks Park Road or entrance 2 and follow to
Trading Post Road and turn Right. Dock is located directly across from Trading Post facility. It is recommended that
for load-in’s the trucks park nose-in at the loading dock. Typically two to three trucks park at the dock to off load.
They must transfer equipment from tractor-trailers to smaller shuttle trucks and transport the equipment to the stage
area. Additional trucks will park along the road above or below the dock and await off loading. For load out, back
tractor trailers into the loading dock to transfer equipment from the shuttle truck, to the dock and then the tractor-trailer.
Red Rocks provides Shuttle trucks and drivers as a pass along cost. Due to the steep grade leading to the stage level,
tractor-trailers cannot access the stage area for load-in and load-outs. (See map)

Backstage Access Road


Shuttle trucks transport equipment from the loading dock to the backstage door and access ramp stage level via the
Backstage Road and South Ramp. The steep grade of the Backstage Road will not allow tractor trailers to traverse to
the stage level. The South Ramp leading from Backstage Road to the access ramp at stage level is wide enough for
efficient loading and unloading of stage equipment from shuttle trucks, flatbeds or box trucks. The South Ramp is
approximately 100 feet from the access ramp and allows for trucks to back up to the backstage door and access ramp..

Electrical Power
Location Amps Phases Wires
Stage Left two: 400 3 5
one: 200 3 5
Stage Right three: 400 3 5
• All 400 amp hookups have isolated grounding.
• All connections are “Cam-loc” and we request feeder cable to be provided by the client.
• The house electrician is a stagehand.

Shore Power
There is shore power available for tour busses, etc. in the Trading Post Parking Lot located at the foot of the Backstage
Road across from the Truck Loading Dock. It consists of:
• TWO: 200 amp., 3-phase, 5-wire, 120/208V electrical services.
• Each of these can handle SIX: single phase, 120/208V, 50 amp bus services.

House Lighting
The house lights are incandescent with the controls at stage left.

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Available Equipment
• Four (4) 2.5kw Strong Xenon Gladiator II spot lights
• Note: Each spotlight is in a semi-fixed location about 110 feet from the stage, with two (2) house right and two
(2) house left.
• Two additional spot lights may be cross rented with plenty of advanced notice.
• Each spot location, in addition to FOH mix and house lights has pre-wired Clear-Com house intercom with belt
packs and headset.
• Additional lighting and audio equipment is available as rental. Please inquire with the Production Manager.
• Rolling drum risers

Telephones
Red Rocks maintains and inventory of telephone lines that are available for event use. The lines are patchable to all
spaces including the production office and dressing rooms. Two of the pay phones are located at the south restrooms
under the access stairs, two are located at the top of the amphitheatre, in the visitor center and one is located at the
backstage entrance from the backstage parking lot. Red Rocks management handles telephone service. Please contact
management prior to your event to make telephone arrangements.

City Radio Frequencies Used at Red Rocks


Transmitting frequencies are 854.9875 MHz through 868.8625 MHz. Receiving frequencies are 809.9875 MHz
through 823.8625 MHz. Red Rocks management can advise you of specific frequencies.

Dressing Rooms
There are several dressing rooms available at Red Rocks. The Headliner and Opening Act dressing rooms (#1 & #2) as
well as Dressing Room 3 are located on the level directly under the stage. Dressing Rooms 4, 5 and 6 (recently
upgraded) are located in the North Tower above stage right. Dressing Rooms 1, 2, 4 & 5 include a shower, sink and
toilet. Dressing Room 6 has a sink and toilet. Dressing Room 7, on the third level of the North Tower, is an open
space suitable as an additional dressing room or meet-and-greet room. It has a bathroom with toilet and sink. There
are laundry facilities near the dressing rooms that are available for your use as well as an iron and ironing board. There
are sleeper sofas in the stage right North Tower Dressing Rooms (4, 5 and 6).

First Aid and Police Facility


A first aid and police facility is located near the lower south entrance. This facility is used to treat patrons for medical
problems or detainment of disorderly patrons.

Promoter & Act Production Offices


A Promoter Office with multiple existing telephone lines is available on the second level, stage left. Contact the Red
Rocks event manager to make arrangements for phone service. The Act Production Office is located backstage
adjacent to the dining rooms.

High Speed Internet Access


Instructions for Internet Access
Our equipment supplies IP addresses automatically.
If you can't get to the Internet after plugging in, do the following:
Click On Start
Settings
Network and Dial-up Connections
Local Area Connections
Properties Box
Highlight Internet Protocol
Properties
At this point make sure the bullets for
o Obtain an IP Address Automatically and,
o Obtain DNS server address Automatically
are highlighted.
Click on OK and Close out the rest of the open boxes and try your browser.
Some PC's may require a re-boot at this point.
Our internet service does not provide any e-mail exchange service. Users of our internet access must access their e-
mail through their own Internet Service Provider.

9
Dressing Room 1 Dressing Room 2

Dressing Room 6 Dressing Room 7

10
South Tower
Promoter’s Office – Level 2
The Promoter’s Office with multiple existing telephone lines is available on the second level of the South Tower, stage
left. Contact the Red Rocks event manager to make arrangements for phone and/or high-speed internet service. There
is a copier, scanner, printer, fax machine in the office. The office also has a toilet and sink.

Red Rocks Operations Office – Level 3

11
North Tower Dressing Rooms
4–5–6–7
Dressing Rooms 4 and 5 include a shower, sink and toilet. Dressing Rooms 6 and 7 have a sink and toilet. Dressing
Room 7 is an open space suitable as a dressing room or meet-and-greet room. All dressing rooms are equipped with
couches, hassocks, stereo, satellite and closed-circuit television, and CD/DVD player. There are sleeper sofas in
Dressing Rooms 4, 5 and 6. Contact Red Rocks Office at 720-865-2474 for linens and bedding.

12
Dressing Rooms 1-2-3, Production Office, Dining Room and Support Area (beneath stage)

13
IV. CAPACITIES
Seating
There are 70-tiered rows, with seating for up to 8,775 patrons. The 1st and 70th rows are for handicapped seating and
are wheelchair accessible. Each row has a varying number of seats. See map for details. There are no seats back-stage.
All seats have unobstructed sightlines.

Features for Patrons with Disabilities


Accessible, socialized seating for patrons with disabilities is reserved in Rows 1 and 70. Handicapped parking spaces
are available (Top Circle Lot for Row 70, Upper South Lot for Row 1). Shuttle service from the Upper South Lot takes
patrons to the South ramp that leads into the theatre. Accessible restrooms are available at the top of the theater and on
the South ramp. Concession stands are accessible from both the upper and lower seating areas. Tickets for these
areas must be requested at the time of purchase.

Seating Capacities
Reserved ................................................................8,775
General Admission.................................................9,450
Partial Reserved/Partial GA ...................................9,450 (40% of house must be GA to achieve this capacity)

Parking Lot Capacities


Lower North..............................................................500
Upper North ..............................................................750
Lower South..............................................................535
Upper South* ............................................................750
Early Bird..................................................................500
Top Circle Lot*...........................................................50
*includes Handicapped Parking

Aerial photo of Amphitheatre with Ship Rock on the left and Creation Rock on the right.

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V. RENTAL RATES
Commercial Performances
(Events that are promoted and/or sponsored by a commercial group or organization)
Ticketed: $7,500 or 11% of the gross gate receipts, per performance, whichever is greater.
Rehearsal Day/Move-in/out: $2,000

Community Performances
(Events which are promoted or sponsored by a Civic, Educational, Religious or Charitable group or organization within the State
of Colorado. The group must be registered with the Colorado Secretary of State and have a non-profit 501-c3 status)
Ticketed: $7,500 or 8% of the gross gate receipts, per performance, whichever is greater.
Rehearsal day/Move-in/out day: $2,000

Private Events (May 1 through September 30)


$100,000 flat fee
Rehearsal Day/Move-in/out: $2,000

Note
All rental charges refer to the rental of building and do not include the cost of any labor or other costs not explicitly
stated otherwise. These rates are subject to change at any time without notice. Rental rates can be confirmed through
the City and County of Denver, Division of Theatres and Arenas.

Contracts
The Division of Theatres and Arenas Business Office handles rental agreements.
Jeannette Murrietta ............................ Booking Manager
Telephone Number................................ 720-865-4225
Fax Number .......................................... 720-865-4246
Email .................................................... jeannette.murrietta@ci.denver.co.us
and
Tad Bowman ....................................... Director of Event Operations
Telephone Number................................ 720-865-4244
Email .................................................... tad.bowman@ci.denver.co.us

Early postcard view of the Amphitheatre

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VI. RENTAL CONDITIONS
Facilities Development Admission Tax (F.D.A. Tax)
All events are considered taxable at 10% of each sold ticket price. Details of this tax are available in
Chapter XI. If a tenant believes the event is tax exempt, the tenant must contact in advance:
Bruce Moore - Audit Supervisor
Tax Collections/Compliance Manager
201 West Colfax Avenue
Denver, Colorado 80202
720-913-9421 phone
720-913-1520 fax
Email: bruce.moore@denvergov.org

A copy of the exemption request must be sent to the Division of Theatres and Arenas.

The following computes the amount of FDA tax owed:


Divide the total ticket price by 1.1 to obtain the base ticket price. Then subtract the base ticket price from the total
ticket price. PLEASE NOTE: At settlement, a check for FDA Tax must be made out to Manager of Finance.

Insurance
The following are the requirements for Certificates of Insurance for events held at Red Rocks Amphitheatre:
1. A certificate of insurance must be received no later than 10 days prior to the event date.
2. Additional Insured: “City and County of Denver, its officers, officials and employees as Owners of the premises.”
3. Certificate Holder: City and County of Denver
Division of Theatres and Arenas
1245 Champa Street
Denver, CO 80204

A copy of this certificate may be faxed to 720-865-4247; however, an original document must be mailed as well for the
permanent file. Questions regarding these requirements may be directed to Tad Bowman or Jeannette Murrietta at 720-
865-4244 or 4225.

The Certificate of Insurance must be received no later than 10 days prior to the event.

Incidental Expenses
Covered by Certified Check, Letter of Credit, or Escrow agreement with ticket agency. The above would include the
following:
1. Estimated amount of labor and override
2. Estimated F.D.A. Tax
3. Damage deposit (when required)
4. Advertising and marketing services.
Letter of credit must be drawn on a Denver bank and must be good for a 90-day period following the event
day.

Important Dates
Minimum rent is due with the return of the signed contract; deposit against incidental expenses is due at least ten (10)
days prior to the event by Cashier’s Check or Letter of Credit. Advertising for an event is not permitted, nor may
tickets go on sale until minimum rent, verified seating manifest and signed contract have been received and
approved by the Division of Theatres and Arenas.

Retail Merchandise/Novelties & Sales Tax


ARAMARK Services retains the rights for all program and novelty sales. Tenant must contact ARAMARK Services at
303-697-4972 for details. If you choose to handle merchandise sales through our concessionaire, the concessionaire
can manage sales tax. If you choose to handle merchandise sales directly, you must obtain a Special Event Sales Tax
License, as well as, charge, collect and remit sales tax on all sales at the event. The Denver sales tax rate on
merchandise is currently 7.72%. Please contact the Tax Investigation Unit at 720-865-7031 to obtain Special Event
licensing information.

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Parking
Tenant is responsible for collecting $4.50 per each ticket sold (amount subject to be change) and paying that same fee
to the City and County of Denver at the time of settlement.

Settlement
Red Rocks requires a box-office statement and settlement of all monies owed the City and County of Denver upon
closing the Box Office for the final show.

Rainout Procedures
Red Rocks is an outdoor amphitheatre and the possibility of weather-related postponements or facility changes are
inherent. Therefore the following rainout policies have been developed for the convenience of the tenant as well as the
facility. In the event of inclement weather, the transition to another venue should be quick and efficient.
Following the guidelines given will assist this transition.
1. Generally, there is not an alternate venue available. Possible alternate sites may be determined within 72 hours
of the day-of-show.
2. The decision for a weather-related change will occur by 11:00 a.m. on the day of the scheduled event by the
tenant and the facility management.
3. The facility management has a working agreement with a local weather forecaster; therefore the tenant may go
through the facility management to obtain weather forecasts the day of the show.
4. In the case that the event makes any changes due to the weather or otherwise, the facility management will
contact the following:
• Stagehands
• Police
• Paramedics
• Firemen
• Crowd Management Contractor
• Alternate Facility management
• Housekeeping

Additionally, the tenant should contact the following:


• Artists (Performers)
• Artist Management
• Production Crew
• Media (i.e. Television, Radio, and Newspapers)

All production cost with moving an event will be the tenant’s responsibility. This includes IATSE
rules on transportation time for stagehands.

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VII. EQUIPMENT AND SERVICE RATES
Ushers/Ticket Takers ............. $18.18 per hour
Security ................................... $21.44 per hour
Supervisors ............................. $23.42 per hour
Event Director ......................... $31.50 per hour

** NOTE: These are rates are effective November 22, 2009. Rates subject to change.

Paramedics .............................. $42.50 per hour, per person (2 person minimum) plus $100.00 per event. Paid to
facility at settlement.

Fire Department Personnel .... $38.00 per hour, per person (1 person minimum) Paid to facility at settlement.
$42.00 per hour, per person – Holiday rate

Pyrotechnics Personnel........... Permit must be obtained ten (10) days prior to event from Fire Prevention Bureau at
(720) 913-3411. One inspector is required exempted by the Fire Prevention Bureau. Sign-in is one hour prior to event
time unless other arrangements are made. Sign-out is at the end of the pyro display or end of the event.

The pyrotechnics division of the Fire Department will perform pyro tests in our facilities at NO COST TO THE
PROMOTER Monday through Friday from 8-5. Tests that need to be performed after these hours or on weekends will
require an overtime charge to be paid by the promoter. The cost is a flat fee of $123.00 to cover the overtime costs.
This amount needs to be paid in advance or at the time of the pyro test directly to the Fire Department representative.
There is also a $100.00 permit fee charged to all shows that require a permit.

Police (Paid directly to coordinator the night of event. Minimum number of officers shall be determined as per contract)
Officers............................. $35.00 per hour, per officer **
Four (4) hour minimum for officers. Number of officer’s ranges from zero to fifteen.
Supervisors ...................... $40.00 per hour, per supervisor
One (1) supervisor for every four (4) officers.
Coordinator ..................... $45.00 per hour, per coordinator
One (1) coordinator per show.
Commanders ................... $50.00 per hour, per commander
One (1) commander after 4 supervisors.
** NOTE: These are approximate rates - they may vary slightly based on positions.

Traffic Services – Town of Morrison – A $400.00 flat fee for Traffic Services is paid to the Town of Morrison for
each show. This fee will be collected by the City and County of Denver at time of Settlement.

Spotlights ................................. $100.00 per spot per show (+ labor) - Xenon Supertrouper

Shuttle Trucks ......................... $50 per hour per truck (+ labor)

Rolling Risers .......................... $50.00 per 4’x 8’ section, one day rental; multi-day show: $35.00 per section per
day (Accurate Staging rolling riser, carpeted, locking wheels, 16” or 24” height. 8
available)

Electrical hookup .................... $500.00 per show up to 1 week

Barricades................................ $2.00 per section per event

Telephones and Lines.............. Included in rental of facility

High Speed Internet................ Included in rental of facility

Sign Language Interpreters ... Available if desired. Contact Facility Management for rates.

Note: Red Rocks Management can assist in arranging for third party rentals. Markups on third party rentals may be
applicable. Charges for any equipment altered, misused and/or damaged will be included in the billing in addition to
the above charges. All rates are subject to change without notice.

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VIII. STAFFING
Food and Beverage
• Food and beverage service at Red Rocks is contracted with ARAMARK, including all concessions, novelties
and catering. Contact ARAMARK at 303-697-4939.
• Backstage catering is available through ARAMARK at 303-697-4939.

Novelties
All show or event novelties must be sold through ARAMARK 303-697-4939. They should be contacted three weeks
prior to the event date to discuss pertinent logistics, including but not limited to percentages, estimated attendance,
product line, prices and delivery date. Red Rocks souvenirs are available at the Trading Post, ¼ mile from the theater.

Stagehands
All event production personnel must be IATSE stagehands. All work performed by the stagehands is at the tenant's
expense, including but not limited to truck loading, forklift operation, rigging, electrical, and carpentry. Red Rocks
management makes all labor calls. See stagehand section for conditions and rates.

Ushers, Ticket-Takers and Security


All ushers, ticket-takers and security arrangements are made through Red Rocks management at the tenant's expense.
Staffing numbers are dependent on the type of show and the expected attendance. See rate sheet.

Housekeeping
Housekeeping is the responsibility of Red Rocks Amphitheatre. However, if the tenant causes any additional cleaning
requirements out of the norm, the tenant shall be assessed a clean-up fee.

Police
Police officers are scheduled through Red Rocks management to assist with inside security and direct traffic onto the
adjacent local and state roads. The size and type of show, as well as the expected attendance determine the number of
police scheduled. The tenant is responsible for this expense.

First Aid
Red Rocks requires that there be at least one ambulance and trained medical staff at every event, at the tenant's
expense. Red Rocks Management will make all staffing arrangements in collaboration with the show promoter.

Ticketing
There are three (3) computerized ticketing companies in the Denver Metro Area; TICKETMASTER, TICKETWEB,
and TICKETSWEST.

TICKETMASTER has several outlets in the metro area. They also offer day of show box office service and charge
by phone service. Contact TICKETMASTER for further information, 303-830-8497. Web site is:
www.ticketmaster.com

TICKETWEB is also in the Denver Metro Area. For advance purchase or further information, dial the toll-free
number: 1-800-965-4827. TICKETWEB also has a few ticket outlets in the area. Web site is: www.ticketweb.com

TICKETSWEST is also in the Denver Metro Area and has over 100 outlets located in any King Soopers and selected
City Market stores. They also offer a toll-free phone room located in Colorado at 1-866-464-2626 in addition to day-of-
show box office service. Contact TicketsWest for further information, 720-540-7499.
Web site is: www.ticketswest.com

Box Office
Red Rocks has a box office available for day-of-show sales only. Red Rocks does not operate the box office.
Tenant is responsible for staffing box office. The box office is located at Road 2 (see map) and consists of a main
building and a satellite building with variable signage options.

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IX. VENUE RULES & REGULATIONS
Park Rules
Adherence to park rules is required:

• Motorized vehicles and bicycles are allowed only on designated roads, parking areas and trails.
• Fires and camping are prohibited.
• No glass bottles or containers are allowed
• No littering- Please use trash receptacles
• No hunting
• No fireworks or firearms permitted
• Pets must be on a leash at all times
• Consumption of beer, liquor or wine is prohibited
• Rock climbing is prohibited
• All governing state statutes apply in the park.

All rules are posted at each entrance into the park. For non-event days, hours are 5:00 a.m. to 11:00 p.m.. On event
days tourists are permitted to visit the park..

Doors Open
Doors usually open 1½ hours prior to show time. Parking lots open 30 minutes before doors open. Arrangements for
alternate opening times must be made through Red Rocks Management.

Box Office Hours


Red Rocks policy states that the day-of-show box office should be open at least 2 hours prior to event door time. The
location of the box office is on Road 2. (see map)

Pyrotechnics
Allowed only with permit issued by Denver Fire Prevention Bureau: 720-913-3411. Fee must be paid and permits
must be obtained 10 days prior to the event. A fireman will be present at all events at Red Rocks when any
pyrotechnics are used. Any Pyrotechnics used must be confined to the performance area.

Confetti
Due to the park nature of Red Rocks, confetti cannons are prohibited from use in a performance unless specifically
permitted by Red Rocks Management. All confetti must be bio-degradable, and additional cleaning fees in the
amount of $2500 will be required.

Patron Regulations For Events


The following is a list of Red Rocks restrictions:
Permitted Items
• Factory sealed plastic type beverage containers (non-alcoholic). Certain events require the removal of
caps on factory sealed containers upon entering the amphitheatre.
• Empty soft-sided water bottles
• Coolers 12” x 17” x 12” and smaller - must fit under designated seat
• Cloth bags, soft packs 12” x 17” x 12” and smaller – must fit under designated seat
• Food (no utensils), Fruits & Vegetables must be pre-sliced
• Binoculars
• Seat cushions/soft side seat backs/stadium seats under 18” – NO LEGS permitted
• Umbrellas (as small as possible & without points). Parkas are much preferred.
• All personal possessions must fit under the patron’s designated seat

Prohibited Items
• Non factory-sealed beverage/liquid filled containers (including thermoses, bota bags or wine skins)
• Alcoholic beverages or illegal drugs

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• Glass bottles or aluminum/steel cans
• Laser pointers (will be confiscated and patron subject to ejection)
• Coolers larger than 12” x 17” x 12”
• Recording devices (audio, video or cameras as restricted by show/recording media is subject to
confiscation)
• Weapons or items construed as weapons (e.g., guns, knives, sticks, fireworks)
• Bullhorns or noisemakers
• Framed backpacks
• Confetti
• Animals (except guide dogs)
• Skateboards or inline skates
• Personal property that is a potential hazard to others (e.g., chains, wallet chains or jewelry with spike
edges)

Red Rocks reserves the right to final approval of all items brought into the amphitheatre.

Re-entry
Re-entry is not permitted to the Amphitheatre except in designated emergencies and severe weather conditions.

Announcements
The following announcements must be made several times after doors open and before the event starts.
These are recorded and played over the house system. It is requested that walk-in music be kept at a level
that does not drown out the recorded announcements.

• Ladies and Gentlemen, welcome to Red Rocks, one of the world’s greatest concert venues. For the comfort
and safety of everyone, we ask your cooperation with the following:

• Your seat number is located on the brown tag on the front of your seat. Please assist us in getting everyone
seated as quickly as possible by making sure you are in the correct seat.

• If you are in General Admission seating, please take up just one seat so that everyone can be accommodated.

• Smoking is prohibited in the seating area. Designated smoking areas are on the outside of the north and south
stairs.

• Denver Fire Department regulations require that the aisles remain open at all times. Please do not block the
aisles in any manner.

• Our Event Staff is ready to assist you in any way including any medical issues.

• In case of a severe weather emergency, please follow the instructions of Red Rocks personnel. Our Event
Staff will assist you in proceeding to a safe location.

• If you have any questions, comments or concerns… please contact any member of our Event Staff.

• On behalf of Red Rocks Amphitheatre, please enjoy today’s/tonight’s performance.

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X. STAGEHAND LABOR
Performance Call
Performance call: Maximum three (3) hours with an additional one-half (½) hour grace period before the advertised
event time. Shows exceeding the three (3) hour call will pay applicable pro-rated half-hour show rate.

Minimum Call
The minimum call will be four (4) hours. After the minimum call the applicable half-hour rate shall be paid.

House Crew
The minimum house crew shall consist of four (4) persons for most performance events.

Premiums and Conditions


Time and one-half:
Saturdays, Sundays, and Holidays; any hours after a continuous eight (8) hours in one day; Third show in one day.

Double Time:
Any hours worked between 12:00 Midnight and 7:00 a.m. and any hours after a continuous sixteen (16) hours in one
day.

Call Deadline
The deadline for any labor call is forty-eight hours. All labor calls are to be made through Red Rocks management.

Rates
House Head Stagehand
Base rate $33.99 Base rate $27.08
Time and half $50.99 Time and half $40.62
Double time $67.97 Double time $54.15

Head Rigger Assistant Rigger


Base rate $37.33 Base rate $32.68
Time and half $56.01 Time and half $49.03
Double time $74.66 Double time $65.37

Key Personnel (flyman, assistant props, pyrotechnician, welder, spot operator) are an additional $1.00 per hour.

Performance Rates Rate ½ hour pro-rate


Spotlight Operator & House Head $166.23 $27.71
Stagehand $128.05 $21.34
Holiday Show Rate - HH $255.58 $41.56
Holiday Show Rate - SH $196.89 $32.02
All rates are subject to change.

Commercial Rates
When a performance is recorded for broadcast or commercial release, those stagehands on Show Call receive a
Commercial Rate approximately 25% over the Performance Rates shown above.

Truck Loading
Billed on settlement. Calls for truck loading will be made through Red Rocks management. Minimum call for truck
loading is the rate for one full truck.
$73.17 per person, per truck;
$36.59 per person, per half truck;
Semi-Trailers are one full truck and trucks less than 28 feet are a half truck.
Any time after two (2) hours on any one (1) truck may require an additional fee.

Rate Changes
Rates are subject to change. For verification of rates, please contact Red Rocks management.

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XI. FACILITIES DEVELOPMENT
ADMISSIONS (FDA) TAX
Article VII of the Denver Revised Municipal Code imposes a ten percent (10%) Facilities Development Admissions
(FDA) tax upon the purchase price of each admission to any entertainment, amusement, or athletic event or other
production or assembly staged, produced, convened or held at any facility or property owned by the City. This includes
Red Rocks Amphitheatre and the Denver Coliseum.

This tax is commonly referred to as the "Seat Tax" and applies to BOTH for-profit and not-for-profit entities.

Section 53-347(1) provides exemption on "admissions to events in which the persons participating or performing in the
event are not paid or do not compete for money...;" e.g., an amateur boxing tournament or a high school basketball
game.

Complimentary tickets used for an event at a City facility are not subject to FDA tax since there is no consideration that
would constitute a purchase price. Complimentary tickets must be marked as such on both portions of the ticket.
Conversely, any tickets traded or exchanged for services or tangible personal property are subject to FDA tax based on
the value of the property or services received.

EXAMPLES
1. Tickets are sold to the AAAA high school state basketball championship game. The participants in this event are
not being paid for their performance; therefore, tickets purchased for this event are not subject to the FDA tax.

2. A local concert promoter gives a group of tickets to a radio station to be awarded as prizes in contests. These are
complimentary tickets and as such are not subject to FDA tax. If the tickets had been traded to the radio station for
commercial air time, FDA tax would be due based on the price of the admission or the value of the air time,
whichever is less, received in exchange for the tickets.

3. The same concert promoter trades 100 tickets to a local computer dealer for a laptop computer. FDA tax is due
based on the value of the computer received in exchange for the tickets or the price of all of the tickets, whichever
is less. This same transaction would also subject the computer dealer to a use tax liability based on the cost of the
computer withdrawn from inventory. These types of transactions are referred to as "trade-outs."

* DRMC Section 53-345. Definitions.


* DRMC Section 53-346. Imposition of the tax.
* DRMC Section 53-347(1). Exemptions.
* DRMC Section 53-348. Collection of tax by vendor; liability.

THE ABOVE INFORMATION IS A SUMMARY IN LAYMAN'S TERMS OF THE RELEVANT DENVER TAX
LAW FOR THIS INDUSTRY OR BUSINESS SEGMENT. IT IS NOT INTENDED FOR LEGAL PURPOSES TO
BE SUBSTITUTED FOR THE FULL TEXT OF THE DRMC AND APPLICABLE RULES AND REGULATIONS.

For any questions regarding FDA Tax, please contact:


Bruce Moore
City & County of Denver Treasury Division
201 W. Colfax Avenue
Denver, CO 80202
720-913-9421 phone
720-913-1520 fax
bruce.moore@denvergov.org

APPLICATION FORM AVAILABLE ONLINE at


http://www.denvergov.org/Portals/571/documents/FDA%20Exemption%20Application.pdf

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XII. RED ROCKS VISITOR CENTER
Our 30,000 square foot Burnham Hoyt Visitor Center is the latest addition to the Red Rocks experience. The world
famous Red Rocks Amphitheatre is a national Mecca for musicians and music lovers because of the history, legend and
magic that surround it. Enhancing the allure of making the journey to Red Rocks is the Visitor Center located at the
top of the Amphitheatre.

The Visitor Center offers free interactive, educational displays featuring the geologic and music history of Red Rocks,
as well as a free short film by Oscar® winner Donna Dewey which documents the people, the performers, and the
physics that create the essence of Red Rocks: “Red Rocks: A Thread Through History.” A highlight of the Visitor
Center is the Performers Hall of Fame that showcases many historic performances. The Visitor Center is accessible for
people with disabilities and is open seven days a week. The Visitor Center is accessible to ticketed patrons only during
Amphitheatre events.

The Rock Room, Theatre, Ship Rock Grille and plaza areas are available for meetings, weddings, events or private
parties. For Visitor Center booking information, please call 303-697-6047. These spaces are available for private
events during shows and require attendees to have a ticket to the performance.

Summer Hours, May through September: 8 a.m. to 7 p.m.


Winter Hours, October through April: 9 a.m. to 4 p.m.

The Ship Rock Grille offers fine Colorado cuisine. Call 303-697-4939, extension 111 for reservations.

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XIII. BACKSTAGE CATERING

ARAMARK is the preferred backstage caterer at Red Rocks Park & Amphitheatre. ARAMARK understands the
operational challenges that crews and stagehands face here at Red Rocks and try to provide a relaxing and unique
dining experience. From gourmet coffees to vegan requests, ARAMARK provides top quality catering needs.
ARAMARK Corporation is a world leader in providing award-winning food and facilities management services to
health care institutions, universities and school districts, stadiums and arenas, international and domestic corporations,
as well as providing uniform and career apparel. ARAMARK was named one of "America's Most Admired
Companies" by FORTUNE magazine in 2004, consistently ranking since 1998 as one of the top three most admired
companies in its industry as evaluated by peers. Headquartered in Philadelphia, ARAMARK has approximately
200,000 employees serving clients in 18 countries.

If you would like ARAMARK to provide your backstage catering for future shows please contact:
Brian Arp
General Manager
303-697-4939

Arp-Brian@aramark.com

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XIV. NEARBY RESTAURANTS
The Ship Rock Grille is located in the Visitor Center at the top of the Amphitheatre
and serves fine Colorado cuisine. 303-697-4939 - extension 111.

1 The Fort Restaurant 303-697-4771


www.thefort.com
Located among the red rocks in the foothills overlooking Denver, The Fort is a full-size adobe replica of Colorado’s
first fur-trading post. Featured in national publications including Bon Appetit, Gourmet and the New York Times, The
Fort specializes in bison, beef, elk, salmon, chicken and hearty vegetarian fare. Recently awarded 3½ out of 4 stars by
The Denver Post.
19192 Highway 8, Morrison, CO 80465-8731

2 Historic El Rancho Restaurant 303-526-0674


www.historicelrancho.com
Fantastic mountain views, finest Colorado-American cuisine. West on I-70 to the El Rancho exit.
29260 US Highway 40, Golden, CO 80401-9700

3 240 Union 303-989-3562


www.240union.com
Bright, contemporary seafood grille. Beautifully prepared cuisine delivered in a sophisticated, exceedingly friendly
atmosphere.
240 Union Blvd., Lakewood, CO 80228

4 Simm’s Landing 303-237-0465


For dinner or happy hour, one of Denver's best nighttime views can be had from the balconies of Simm's Landing.
Simm's Landing serves you American dishes and is known for their seafood.
11911 W. 6th Avenue, Lakewood, CO 80401-4705

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XV. OTHER LOCAL PHONE NUMBERS
Colorado Mills Mall 303-384-3000
www.coloradomills.com
Colorado Mills features hundreds of the best names in retail including Super Target, Ann Taylor Factory Store, OFF
5TH Saks Fifth Avenue Outlet, Soundtrack, and Last Call from Neiman Marcus.
14500 W. Colfax Ave., Lakewood, CO 80401-3221

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Heritage Square - 1 303-279-7800
www.heritagesquare.info
Heritage Square is a unique, delightful “Western Victorian” shopping and entertainment village on Highway 40, in the
beautiful foothills of Golden, Colorado. Summer hours take effect on Memorial Day weekend, and are from 10:00 a.m.
until 8:00 p.m., Monday through Saturday, and 12:00 p.m. until 8:00 p.m. on Sunday.
18301 W Colfax Ave, Golden, CO 80401-4834

Home Depot - 2 303-384-0875


www.homedepot.com
Full selection of building, hardware and gardening needs.
16900 W Colfax Ave, Golden, CO 80401-4854

Kohl’s - 3 303-216-1113
www.kohls.com
A department store for the entire family.
16700 W Colfax Ave, Golden, CO 80401-4854

Heritage Square is 4 miles from backstage at Red Rocks. The Home Depot and Kohl’s are adjacent
to each other and 5.3 miles from backstage. Make a left turn onto the highway leaving Red Rocks.
Go UNDER I-70 and continue on the same road. It will take you directly to these stores.

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Belmar 303-742-1500
www.belmarcolorado.com
Belmar is a new vibrant “downtown” on the west side of Denver. The district is home to a variety of shops,
restaurants, entertainment venues, residences and art and cultural amenities. Belmar is located about 10 minutes east of
Red Rocks at the corner of Wadsworth Boulevard and Alameda Avenue.
355 South Teller Street, Suite 230, Lakewood, CO 80226

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Stage Diagrams

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