Prepared

by :
Nur Husna binti Muhammad – 041470
Wan Shahira Aishah binti Wan Mohd Deni – 041535
Ireanti Haira binti Abdul Fatah – 041432
Nur Amirah Izzati binti Yusoff – 041456
Tengku Nazariah binti Tg Ali - 041438

PERFORMANCE
MANAGEMENTSYSTEM
What is Performance
Management System?
the systematic process by which the department of
commerce involves its employees, as individuals and
members of a group, in improving organizational
effectiveness in accomplishment of mission and goals

Includes results, actions and behaviors

Help employees in understanding what exactly is expected of their

jobs and setting standard in eliminate those jobs no use any longer

Regular feedback and coaching, provide advantage of diagnosing the

problems at early stage and taking corrective actions
 Performance Management
♦ Objective ♦
To enable the employees towards achievement of superior
standards of work performance

To help the employees identifying the knowledge and skills required

- perform job efficiently, this would drive their focus towards performing the
right task right away

Boosting the performance of employees

- encouraging employee empowerment, motivation and
implementation of effective reward mechanism

Identifying the barriers to effective performance and resolving those barriers through
- constant monitoring, coaching and development interventions.
Key Concerns
of a PMS in an Output (the results achieved)

Organization Measurement of results and review of

progress in the achievement of set targets

Defining business plans

Striving for continuous improvement and continuous

development
Evolution of Phase

PMS
1

Phase
2

Phase
3

Phase
4

Phase
5
 More motivation to perform

If feedback is delivered properly and a genuine

Benefits of a opportunity for improvement is given, the self-
confidence of the employee can raise
Good PM S
for
The job is defined more clearly and expectations are
Employees clear, providing the required direction and aligning
with the strategic goals of the company

Development opportunities
Positive Outcomes of a Good PMS
for The Manager
Better knowledge of team Increased team and individual
members productivity / performance

Prevention of larger issues

Recognizing and rewarding
through an on-going discussion
good performance in an
around performance (on-
organization
going feedback)

Providing maximum
opportunities for career
growth.
 The strategy and company goals are better
communicated, understood, and accepted. Efforts are
aligned in the direction of the achievement of the
strategic goals.

Benefit s of a If there is a link to pay, the increase and / or bonus

G ood PMS for budget will be spent on a fairer basis, will be more
credible, and should yield better returns in terms of
recognition / motivation aspects.
The Com pany
The content of the appraisals will help do the manpower
planning and adapt the training plan to the needs
expressed to perform well in the job.
 What is
Balanced Scorecard?
Management system aimed at translating
o n o rgan izatio n ’s strateg ic go als into a
set of performance objectives that, in
turn, are measured, monitored and
changed if necessary to ensure that the
o rgan izatio n ’s go als are met
 First round of First executive
Preparation
interviews workshop

Second
Third executive Second round
executive
workshop of interviews
workshop

Periodic
Implementation
reviews
Building a Balanced
Scorecard
O bj ect iv es & St rat egies
- Balan ce Sco recard -