FI - Accounts Receivable

11/13/2017 FI - Accounts Receivable
Accounts Receivable (A/R)

Account receivable components deals with your customers and receivables, from both the FI and SD perspectives, as with A/P all postings
and transactions are also updated in G/L in real time, the G/L is always up to date with the A/R sub-ledger. It comes with functions for
managing incoming payments (includes payment card), open-item clearing and interest calculation. Its dunning program helps you to
remind your customers of their payments due, the automatic payment program can also be used to help with debit down payments. It is
also integrated with SD which helps you to administer and manage credit and other associated risks. We will be covering the following,
some of the topics are similar to what we discussed in A/P
Customer account master data

Business transactions
Credit management
Interest calculation
Dunning
Reporting
Customer Master Data
We will start with the master data, a customer is a business partner who owes a receivable to you and may be one of many business types,
sold-to-party, consumer and customer. The master records identifies the customer and also controls how you manage the business
transactions. There are three distinct segments within the customer master record general data (applicable to both company code and sales
area), company code data (reconciliation account, interest indicator, terms of payment, payment methods, house bank, tolerance group and
dunning procedure) and sales area data (sales, shipping, billing and partner functions).
You need at least one account group defined for the customer master records, again we need to create number ranges and field status for
the account groups. I am not going to go into much detail on how to create the number groups as this should now be familiar to you (see
accounts payable master data), use transaction code XDN1,
Also I will not cover in detail the account groups as this is similar to the vendor accounts groups that we have already discussed, use
transaction code OBD2 and you will see the left hand screenshot, you can also use transaction code OVT0 to define or change customer
account groups which when you drill down you will see the right hand screenshot, this is mainly used by the SD department as you can
configure additional parameters such as text procedures, SD-related data (customer pricing procedure, output determination procedure) and
indicator if the customer is a competitor, sales partner, default sold-to-party, consumer or prospect.
http://kenlori.com/datadisk/www.datadisk.co.uk.022314/html_docs/sap/fi/accounts_receivable.htm 1/18
We then can assign the number ranges to the customer account groups, we will use transaction code OBAR,
Again as with A/P we can add clerks to our customer, use transaction code OB05, use the correspondence tab as per the screenshot below
We as can also define the sensitive fields as we did with A/P, if the system blocks an account from payment you or an authorized person
may confirm the changes individually (transaction code FD08) or for a number of customers (transaction code FD09), use transaction code
S_ALR_87003378 to define the sensitive fields
You can evaluate your customers by industries, you use transaction code OB44 to define the industries and then assign them to the
customer master data in the general tab.
Customer Master Data Creation
You can create customer master data both centrally or both in the company code and sales-area in a single step, or separately in company
code and sales-area. You can also create the customer with or without reference to an already existing customer. It is important that you
create a reconciliation account to ensure that the A/R postings are updated in the G/L. You can also have details on an alternative dunning
recipient, alternate payer, clearing vendor and customer, grouping of business partners belonging to a single corporate entity. To create a
master record for accounting alone we will use transaction code FD01, for creating master data records in SD alone use the below table
Transaction
Business partner type
Create Change Display
Competitors V+22 VD02 VD03
Contact Person VAP1 VAP2 VAP3
Customer VD01 VD02 VD03
Forwarding Agent V-11 FK02 FK03
Hierarchy V-12 VD02 VD03
Sales Partner V+23 VD02 VD03
Sales Personnel VPE1 VPE2 VPE3
Sales Prospect V+21 VD02 VD03
To create a master record centrally we will use transaction code XD01,
You can also create one-time customers by using the appropriate customer group account like 0099 where all the fields have been set to
optional status, the data for the customer will be stored in the document.
You can delete customer master records using transaction code OBR2, you can use also use transaction code VD06, however you will not
be able to delete a customer if there is any transactional data for that account and you also will not be able to delete any productive
customers (use transaction code OBR3 to remove the productive state). You can link vendor and customers however if you delete the
master records you must delete the reference first, start the program SAPF047 to generate link information of such referenced records
before actually carrying out the deletion.
You can also delete transactional data from a specific ledger (transaction code FAGL_DEL) or delete all the transactional data from a
company code using the IMG, I have a section on this in the accounts payable section.
Business Transactions
Like A/P we need to configure the system to handle the various business transactions, for example you may want to process the incoming
payments in certain ways when the payments are not adequate to clear the outstanding open items or you may want to process credit limits
using a workflow. We will start with the terms of payment again this is similar to A/P, we will use transaction code OBB8,
Similar to cash discount base settings done for incoming invoices we need to set these up using transaction code OB70,
Now we will define the tax accounts for the outgoing payments, we will define the G/L accounts for the various tax transactions (such as
MW1) for various codes (O), I0, etc). we will use transaction code OB40, on the initial screen double click on sales tax 1 and enter the
chart of accounts, use the new entries button and enter the below G/L accounts for each of the tax codes, see below screenshot
Incoming Payments
You will need to configure the following, again we have covered most of this in the A/P outgoing payments section
account definitions for cash discount

payment differences
exchange rate differences
rounding differences
bank charges
posting keys
tolerance groups
payment block reasons
To define the accounts for cash discount for your customer you can use transaction code OBXI,
The accounts for overpayment and underpayment have already been defined in the A/P outgoing payments section, we will use the same
G/L accounts for posting payment differences arising out of all customer transactions.
We will transaction code OBXK to define the accounts for bank charges as we did in the A/P section.
We will leave the postings keys as defined in the system already, but in this case you will use "08" as the debit key for payment clearing
with incoming payment which will be credited in the system using posting key "15", similarly you will account for payment differences by
creating residual items using the debit key "06" and credit key "16", you can use transaction code OBXH to view or change the keys if you
wish
You can enable translation posting which means you will post the translation gain/loss when clearing open items in a foreign currency, we
will use transaction code OB66, the translations are posted if the items to be cleared have already been revalued once during foreign
currency valuation. The SAP system posts the difference to a separate translation account with the offsetting entry posted to a clearing
account. We already enable the translation posting in the A/P section.
We will again use the G/L accounts that we created in the A/P section for any rounding differences, the same goes for the payment block
reasons.
Below is a summary table
Auto Acc detrmn

Task Explanation Transaction Code G/L acc for DD
transctn
Define accounts for cash
used for any cash discount received when clearing open items OBXI SKT 888000
discount
Define exchange rate
see G/L accounting open item clearing
differences
Define accounts for
used for rounding differences OB00 RDF 880300
rounding differences
Define accounts for bank
used for any bank charges OBXK BSP 479000
charges (Customers)
define revenue and expense accounts so that over/under 800201 (880200
Define accounts for
payment differences within tolerance limits during automatic OBXL ZDI for reason code SP
over/under payments
adjustment posting - residual item)
You can define or change difference tolerance groups that we created in A/P as per Datadisk Mobility, again we use transaction code
OBA3
Payments with Credit Cards
There are several functions for processing payments via credit cards (credit/debit cards), you need to maintain the card types, card
categories, plan types, payment block reasons.
The central settings you need to decide to use for your company are
Determining to retain (or not) a customer line item in the accounting document when data is sent from SD to FI
Specifying document types for settlement (or unsuccessful settlement) of card outstanding by the card company
We will use transaction code OBZH to configure the settings for the payment card,
retain cus.item - the line items will be retained in the accounting document when transferring data from SD to FI. The system
recreates the receivables from a customer automatically (by resetting cleared items) so that they can be processed further in the
dunning or payment program. The system can clear this when the document is posted. If you do not select this then the system will
replace the customer line item with a receivable from the payment card transactions in the corresponding G/L account.
document type (settled document) - AB will be used in clearing the open items in the G/L account and generating line items in a
cash clearing account
document type (resetting clearing) - AB will be used for resetting clearing transactions when the settlement was unsuccessful
text id and mail text - used for inputting standard text as settlement response
define index - to have settlement runs number entered in the already cleared customer lien items so that you can use the information
in evaluations
Then we assign the G/L account to the cash clearing account, a G/L account is required to record all the receivables that you may report to
the credit card companies using a settlement program that posts or clears the reported open items against the cash clearing account. Assign
a G/L account per credit card type for recording open items to a cash clearing account. We will use transaction OBZI
Down Payment Received
To manage the customer down payments (and down payment requests) we need to define the reconciliation accounts for the required
special G/L transactions, tax accounts for different tax types and accounts for output tax clearing, we first define the reconciliation
accounts for customer down payments as the posting can be automatically made to this account instead of a normal receivables
reconciliation account. For each of the account types (D for customer) and special G/L indicator (A, F, T, etc) combinations you need to
maintain the required G/L accounts, we will use transaction code OBXR (customer) or OBYR (vendor) , special indicator F is used for
down payments (see right-hand screenshot) and can only be selected for the F indicator as part of the standard system you cannot select
this checkbox for any other down payment indicator, you can use transaction code F-47 to post a down payment request.
We next define the G/L account for tax clearing, we will use transaction code OBXB,
Credit Management
You need to setup a credit management system which will allow you to monitor, administer and control credit to your customers, without
managing the credit you will have problems in collecting the receivables that are due, SAP credit management is integrated with both FI
and SD, you can also use the credit management with just the FI component which can help with credit checks and credit evaluation. The
static and dynamic credit checks together with automatic notifications will enable you to setup the system for any given credit
management situation. The credit control area (attached to a company code) is at the heart of the credit management, it uses groups, credit
risk categories and credit representatives for effective control.
We have already touched on credit control in my Enterprise section, we created 3 credit control areas we will now continue from there and
discuss the settings that are required to configure the system for credit management
Additional credit control and company code assignment

Preliminary settings for credit management
Groups (customer credit groups or credit management groups)
Risk categories
Credit representative groups
Credit representatives
Intervals for days in arrears
First we will confirm that our company codes are assign to the credit control areas, we will use the IMG as per the screenshot below
You can then assign the company codes to the credit control areas
The preliminary settings are client-specific and include the procedure parameters for credit check and Days Sales Outstanding (DSO)
calculation, we will use transaction code OBZJ
read a/r summary - the FI system reads the A/R summary data (instead of the current database) during credit checks, in sales order
processing from decentralized SD system
read a/r summary from an external system - will enable the data for credit check to be transferred to FI via RFC if there is no A/R
summary data or it is obsolete
create a/r summary - creates the A/R summary in the central system, the A/R summary data contains all the information on a credit
management account in summarized form for a credit control area that is necessary for the credit check in SD, use this as the system
can read this data much faster than repeatedly reading the open items.
all children - this will make the system consider both the data of the credit account (parent) and all the customers (children)
assigned to that credit account in arriving at the total sales per day.
current balance - DSO is more closely related to the current balance than the average balance, use this so that the system uses the
current balance in arriving at the DSO figures
months - the number of previous months that will be taken into account when arriving at the DSO, the normal practice is to have 3
months as the number of the previous period
The table below describes the settings you need to make in centralized and decentralized environments when you are optimizing
performance
Distributed Environment
Details/Field Non-Distributed environment
Decentralized SD system Central FI System
Read A/R summary Yes Yes/No Yes
Read A/R summary from an external system person Yes/No No No
Create A/R summary No Yes Yes
You can group your customers into credit groups based on certain criteria like domestic customers, overseas purchasers or institutional
customers. Once you have defined the groups you can enter them under the cust.cred,group field under the internal data while maintaining
the credit details for a customer. We will use transaction code OB12
Now we will define the risk categories, they are defined per credit control area, we will use transaction OB01
Lets now define the credit representative groups which can be used to group customers who will be served by employee(s) assigned by
that group, you will maintain this group for each customer in the customer master record, you again need to maintain these groups for each
credit control area, we will user transaction code OB02
By assigning credit representatives to each of the credit representative groups you make sure that each of the employees is responsible for
that group of customers in managing credit, you can also allocate a partner function to each combination of credit representative group and
credit control area, we will use transaction code OB51, you need do repeat for each credit representative group to created above
funct - select the appropriate function such as KB (credit representative), KM (credit manager), KO (credit coordinator)
co - select so as to copy the credit representative into the document
pers.no - the personnel number of the employee you plan to use as the credit representative
Use days in arrears interval to segregate customer open items by due date in all company codes per credit control area, the system displays
the days in arrears according to the define intervals, in the (credit limit) overview transaction (transaction code F.31). You can also use
these intervals to determine the "cash discount 1 due date" or the net due date (asset value date = 2) is to be taken as the due date. You can
define up to to five day limits so there is a maximum of six intervals. We will use transactions code OB39
RfDte - the reference date for interval, 1 - cash discount 1 due date, 2 - due date for net payment
You can perform two types of credit checks static or dynamic, these are define for any valid combination of credit control area, risk
category and document credit group (the group that combines the order and delivery types so that all business transactions are treated the
same as regards credit check) you can also define how the system acts if the check fails either with a error or a warning.
this is also know as a simple credit check which imposes a condition that a customer's credit exposure (open orders plus open
Static credit limit check deliveries plus open invoices plus A/R open items) may not exceed the credit limit, restricted to a single credit control area this
check is carried out when you create or change sales documents, you will use transaction code OVAK to configure the settings
this is made up of both a single and dynamic limit, the dynamic part limit includes undelivered or partially delivered open-order
value that is calculated on the shipping date and stored in an information structure according to a time period (credit horizon)
Dynamic credit limit check
specified in days, weeks or months, with the condition that the total value should not exceed the credit limit, you can specify a
particular horizon date in the future (21 days for example)
You can check the customer credit limits using transaction code FD32, if the credit limit is breached then you cannot save the order if an
errors messages is displayed or if a warning is displayed then you can save the order it will be blocked. A credit representative uses
information functions like credit overview, credit master list, early warning list (transaction code FCV3) and account analysis to process
blocked orders either for the blocked SD document list (transaction code VKM1), or the mail box (transaction code SO01) and decides to
release the order, when the order is released the system creates a delivery, generates the billing document and posts the A/R, the customer
then pays the invoice and the A/R is posted in the system.
Interest Calculation
I have already discussed the global and other related settings for interest calculation relating to account balance interest in the G/L
accounting section, we need to make another setting for item (arrear) interest calculation, you can configure this in several ways,
calculating interest only on cleared items or open items, on all clearing transactions or transactions excluding uncleared credit memos, on
debits, or on debits and credits, we will specify the settings for selection of items and interest calculation besides making additional
configuration for subsequent processing of interest and output control, we will user transaction code OB82, you can see the two indicators
that have been configured below
selection of items - this block allows you to select the items that the interest calculation will be applied too
calendar type - you can have B for bank calendar 30/360 or J for 30/365 as the calendar for interest determination
transfer days - the days that will be required to realize an incoming payment in the bank, this will not have any impact on the open
items.
tolerance days - enter the days that you offer to your customers to pay off the payables when an item becomes, but without
attracting interest
amount limit - the amount limit beyond which only the system will create an interest settlement
no interest payment - select this if you don't want an interest payment
The table below shows you the different situations when a tolerance day has been applied
Open Item Tolerance Days Effective Overdue (Days) Remarks

3 days overdue 5 -2 No interest is charged, but item is classified as due
Interest will be charged for 10 days, since even after the grace period the
10 days overdue 5 5
item is still overdue
Not considered for interest calculation. Note that the tolerance days will not
not yet due 5 NA
alter the due date of an item which is not due.
The below screenshot's show the two interest indicators, indicator one calculates the interest on all open and cleared items but not on the
items paid before the due date, indicator two will calculate interest on all open and cleared items and will calculate interest on items paid
before the due date, we will use the bank calendar for each indicator, we have also allowed one transfer day
The settings for the item interest calculation is almost the same as above, the settings will have an effect in the other activity or vice versa,
if you have selected the option that no cleared items should be included for interest calculation it will have no effect on the settings that
you made in the other activity, we will use the IMG
Again we will define two indicators
item selection - self explaining

always calculate int from net dte - the system will calculate the interest only as of the due date for net payment
ref date - enter the value date as the reference date, for all net payments this will be the baseline payment date
output control - you can select the print form to print the interest calculated, you should supply also supply a number range for the
form, you can define interest forms using transaction code SE71
post interest - in item interest the system posts the calculated interest in the update run of the interest program
posting with invoice ref - the system creates a separate line item for each invoice for which interest is calculated
Dunning
To remind your customers to pay (payment reminder) is called dunning in SAP, you can determine formats by using appropriate dunning
text to vary the tome of the reminders to match the severity of overdue payments. You can configure the dunning program to dun
customers as well as vendors (if there is a debit balance resulting from a credit memo), the program selects the overdue open items,
determines the appropriate dunning level for the items and account, generates a dunning notice in a dunning run, and saves the dunning
data including the last dunned date, last-used dunning level and others, you can dun customers/vendors automatically or make selective
dunning.
The dunning process is as follows
1. Maintaining dunning parameters (such as execution date and dunning run identifier) that will identify a dunning run is the starting
point, other parameters include the dunning date that needs to be printed in the dunning notice, the posting cutoff date for selection
of documents, the company codes, etc, you can save and display the logs to see if there were any errors, also you can see the
dunning list which contains the accounts items that were selected for the run.
2. the second step creates the dunning proposal, where the programs determines the accounts and items in the dun, the system checks
the dun.procedure and last dunned in the customer master, determining whether the arrear date falls in the past in order to consider
them for the current run. It also checks the the entry dunning block in the customer master, if not blocked then these accounts are
considered as released for dunning in the current run. The program procedures to process the open items of accounts that have been
released but that were posted to on or before the date entered in the field documents posted up to, it then determines if any of them
are blocked for dunning, if not then it ascertain whether an item is overdue according to the date of issue, base date, payment
conditions and grace period. Then for open items that have been released for dunning the program determines the appropriate
dunning level based on the number of days an item has been overdue, it sets the highest dunning level to the account to the highest
dunning level of an open item of the account, even if there are different dunning levels associated with the different open items. The
highest dunning level determines the dunning text. The program now checks each of these eligible to ascertain whether the
customer/vendor has a debit balance, considering all the open overdue items thus selected in that account.
3. The dunning program now creates the dunning proposal list containing the accounts with the open items that are selected for the
current dunning
4. You can then edit the dunning proposal list so as to manually raise or lower the dunning level of an item or account, and block or
unblock an item or account or document from being dunned.
5. Now you can print the dunning notices, you can use the same form or different forms with varying different dunning text, you can
use a legal dunning form which will normally be used as the final notice, you can restart printing or optically archive the dunning
notices while the same is being printed.
Now we understand what happens in the background we need to configure the dunning settings which will include
Dunning keys
Dunning block reasons
Dunning forms
Dunning procedures
Company code dunning control
Dunning areas
Lets start with the dunning keys, the company code independent dunning keys limit the dunning level item for an item, besides enabling
you to control the display of line items separately in a dunning notice, you can define the maximum dunning level (no more than 9) per
dunning key, we will use transaction code OB17
Now we define the dunning block reasons for this we will transaction code OB18,
Next we define the dunning forms, you can use either SAPScript or SAP smart forms as the dunning forms. If you want to make changes
copy the originals and make the changes to the copies, you can have different forms that have different line displays (with or without
printing the interest charges) and different totals layouts per dunning level, you can use transaction code SE71, the standard dunning forms
are F150_DUNN_01 (without interest) and F150_DUNN_02 (interest), you should copy these and then make changes to the copies.
In the below screenshot I have copied F150_DUNN_01 to ZF150DUNN_ML_US1 (ML is multi-level) which will be used later, you can
copy some more for SL (single level) and LD for (legal dunning), you then change the dunning form as you please
The dunning procedure is the heart of the dunning program, company code independent it controls and determines the appropriate dunning
interval, dunning level and the grace periods for due-date determination, you can also configure the procedure for the dunning charges to
be levied besides the dunning notice to be used. You can use a single or multiple dunning procedure with each level using different
dunning text and dunning form if required.
We will create two dunning procedures for the Datadisk Mobility company, we will use transaction code FBMP, in the below screenshot
you can see i Have already created the dunning produced DD4U, lets see how I configured it
The initial create screen we have the following

dun.procedure - the dunning procedure name
dunning interval in days - the minimum number of days between two successive dunning runs, unless the number of days has
passed the system will not select the account for dunning, even if there are overdue items in the account
no of dunning levels - the highest dunning level required for the procedure, you can have a maximum of nine
total due items from dunning levels - you display and print the total of all the due items, at a specific dunning level
min.days in arrears (acct) - used to provide a grace period, it will be used to check if an item after becoming due has crossed the
number of days entered here so as to include or exclude that account for the current dunning run. This option affects the account at
least one open item of the account must fulfil this condition
line items grace period - the system uses this parameter to arrive at the dunning due date and not the line item due date, the system
will not consider any item with its days in arrears less than or equal to this number as due for the current dunning.
interest indicator - used for interest calculation on the arrears
public hol.cal.id - will ensure that the payment date due printed on the dunning notice does not fall on a holiday, in which case it
will print the next date
standard transaction dunning - you can ensure that only the standard and not the special G/L transactions are included in the
dunning
dunning even for credit account balance - this check the account balance and creates dunning notices only when the account
balance is debit
ref.dunning procedures for texts - the dunning procedure from which the dunning forms will be referenced to when you print the
dunning notices
Now we configure the dunning levels, the dunning level will determine the dunning text to be printed on the dunning notice as well as the
dunning form,
days in arrears - in the below screenshot dunning the system will default here for the different dunning levels, it will be 0 for the
first level, 15 days for the second level (0+15), 30 days for the third level (15+15) and 45 days for the forth level (30+15), if you
have specified any grace days the system will prompt the days in arrears for dunning level 1 being equal to the value entered for the
grace period, this will then be added to the other dunning levels, for example if the grace days is 2 then level one will be 0+2, level
two would be 2+15, etc, also see the below table.
calculate interest - interest will be calculated on the dunning level
always dun - this will indicate to the system to print dunning notices, even if you have not made any change to the dunning proposal
since the last dunning run, you should always select this for the highest level
print all items - will print all open items (except blocked ones) with the same dunning level
payment deadline - the system will add the number of days entered here to the dunning runs dates when creating the payment
deadline that will be printed on the dunning notice, public holidays will be accounted for.
always dun on legal dun procedure - issues a dunning notice even if there is no movement in the account since the last dunning,
with legal dunning the system only prints a notice only when there are movements in the account.
Days in arrears for dunning level

Dunning interval in Days Line item Grace periods
1 2 3 4
15 0 15 30 45
15 2 2 17 32 47
Next we define any charges, you can use absolute amounts or a percentage, you can also specify different currencies if you use the same
dunning procedure for different company codes.
Next we define the minimum amounts, again for a specific currency.
Next we setup dunning areas, sort variants as well as designing a particular company code that will run on the behalf of other company
codes in a cross-company code dunning.
by dun ar - dunning is performed by dunning area

by dun lev - dunning is performed by dunning level
ref co code - the company code from which you will use the dunning form as reference, the company codes will all use the same
dunning text and layout
sort.MHNK - sorting variant
sort. MHND - sorting line variant
dun CoCd - used for cross company code dunning, enter the company code to dun on behalf of all the other company codes in the
corporate group, the advantage is that you can send a single dunning notice to each of the companies.
Now we setup the dunning texts, we select the dunning forms we created earlier and the list name (required to store the dunning notices in
separate lists in the spool) per dunning level for the normal and legal dunning procedures. if you need to generate a payment advise select
the adv checkbox, you can also enter a form id for the payment medium.
Create the remain dunning procedures for the other company codes, see Datadisk Mobility company
Now we need to create the standard text (sender details, header, footer, logo, etc) for the dunning forms we will use transaction code
S_ALR_87001305, you will need to create the standard texts using transaction code SO10, the SF fields are for smart forms.
Now we will define the interest rates that the dunning program will use, we will use transaction code OB42
You can also define dunning areas which we mentioned earlier, normally dunning is perform per company code, the advantage of using a
dunning area is that you may be able to use different dunning procedures for different dunning levels. You can configure different dunning
procedures for different dunning areas or a single dunning procedure for all the dunning areas
if you need to dun by dunning areas but do not require more than one dunning procedures, then you just need enter the dunning
procedure in the customers master record. The system will pick this up when you enter the dunning area in a line item.
If you want to make use of different dunning procedure for different dunning areas then you make the dunning area and dunning
procedure assignments, indicating what combination is to be used for a given dunning level, in the customers master records.
You can use transaction code OB61
You can use transaction code OBL6 to review a dunning procedure against a company code
The results is very detailed and spans several pages
Reports
SAP provides you with standard evaluations and drill-down reports for A/R, for each evaluation you may then define evaluation types
including payment history, DSO analysis and terms offered and terms taken. Use transaction code OBDF to view or change to match your
exact reporting requirements.
You can access account receivable information using the transaction code S_ALR_87012167

FI - Accounts Receivable

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11/13/2017 FI - Accounts Receivable

Accounts Receivable (A/R)

Customer account master data

Customer Master Data

Customer Master Data Creation

To create a master record centrally we will use transaction code XD01,

account definitions for cash discount

Below is a summary table

Auto Acc detrmn

Payments with Credit Cards

Down Payment Received

Additional credit control and company code assignment

Open Item Tolerance Days Effective Overdue (Days) Remarks

Again we will define two indicators

item selection - self explaining

The dunning process is as follows

The initial create screen we have the following

Days in arrears for dunning level

Next we define the minimum amounts, again for a specific currency.

by dun ar - dunning is performed by dunning area

You can use transaction code OB61

The results is very detailed and spans several pages

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