TRAINING PATHWAY : Z-009-3 CORE ABILITY LEVEL 3

START

DATA PROCESSING & Utilize database applications PROVIDE TRAINING Identify staff training needs
DATA PROCESSING &
INFORMATION to locate and process PROVIDE TRAINING
Z-009-3(3) and facilitate access to
INFORMATION
COMPILING information Z-009-3(3) training
COMPILING
Z-009-3(1)
Z-009-3(1) 01.07 L3
03.17 L3

Utilize spreadsheets
applications to locate and Provide coaching/ on-the
process information job training

01.08 L3 03.12 L3

Apply a variety of
WORKtechniques
mathematical Apply thinking skillsTEAMWORK
and Develop and maintain team
WORK
IMPLIMENTATION creativity TEAMWORK
DEVELOPMENT harmony and resolve
IMPLIMENTATION
Z-009-3(5) DEVELOPMENT
Z-009-3(4) conflicts
01.10 Z-009-3(5) L3 01.11 L3
Z-009-3(4)
03.13 L3

Utilize business graphic Negotiate acceptance

application to process and support for Convey information and
information objectives and strategies ideas to people

01.09 L3
04.07 L3 02.11 L3

Prepare flowcharts
Allocate work Facilitate and coordinate
teams and ideas
02.09 L3
04.06 L3
03.14 L3
Prepare reports and
instructions Implement project/work
plans Develop and maintain
networks
02.10 L3
05.01 L3
06.07 L3

JOB PERFORMANCE Monitor and evaluate Inspect and monitor work

JOBZ-009-3(2)
PERFORMANCE performance of human done and/or in progress
Z-009-3(2) resources
05.02 L3
03.11 L3

Provide consultation and

CUSTOMER RELATIONS
counselling Identify and assess
CUSTOMER RELATIONS
Z-009-3(6) client/customer needs
Z-009-3(6)
03.10 L3
03.16 L3

Manage and improve

performance of individuals Liase to achieve identified
BERSAMBUNG
outcomes BERSAMBUNG
Z-009-3(5)
Z-009-3(5)
03.09 L3 03.15 L3

END