Cover Letter

Dear Sir / Madam,

Please accept this letter as an expression of my interest in securing a position in your

organization. I have had several responsible positions in the past, which have been
elaborated in the attached resume. I am looking for a career in your organization that
needs a professional team player to come aboard and make a marked difference,
helping the organization reach greater heights.

My personal attributes include leadership and sound judgment as well as creativity,

analytical and troubleshooting skills. I interact productively with people from diverse
backgrounds.

I am certain that I could make significant contributions to your organization, and I

would look forward for an opportunity to meet with you to discuss how my education
and professional skills might best be employed by your organization.

Thank you very much for your time and consideration. I look forward to your
response.

Yours sincerely

AJIMSHA SHAJAHAN
Dubai
CURRICULUM VITAE

CAREER OBJECTIVE
To obtain an HR Assistant and/or Benefits Coordinator position where I
can fully utilize my experience, training skills and energy to contribute
to profitability, teamwork, and company success. To continue to develop
and apply knowledge in order to support Human Resource requirements
and functionality.
SUMMARY OF QUALIFICATIONS
 Good leadership quality.
 Quick to learn with good interpersonal and organizational skills. AJIMSHA S
 Excellent Learning aptitude for new technologies.
Communication Address:
 Positive attitude and enthusiastic in team work.
 Comprehensive problem solving ability ,excellent Seaven Seas
communication skills Dubai Investment park 1
 Ability to work independently and in a team environment. Dubai
 Ability to work under time and accuracy pressures. United Arab Emirates
 Good in planning and execution.
 Smart work and Leadership Qualities. Contact Details:

PROFESSIONAL EXPERIENCE +971525917896

 December 2015 -Till Present
+971524230858
Dubai International Driving Center –RTA
E-Mail:
Technical Administrative ajimshashajahan@gmail.com
Current responsibilities
 Assist in the development of HR policies and procedures.
 Enter data into the HR system so that accurate records are maintained. Personal Information
 Provide support in investigations for disciplinary and grievance
procedures.
Date of Birth : 3 NOVEMBER 1990
 Handling customer and guiding them through the process of driving
Nationality : Indian
license. Gender : Male
 Coordinate with Customer Service & Technical Department. Marital Status : Married
 Handling a complete branch for the company as a branch supervisor, Driving License : LMV Manual UAE
managing sales and registration.
 Keeping & Updating personal record of each employee in the Educational Attainment
personnel files.
 Resolving the employees issues related to the visas, salaries,
MBA HR & MARKETING
overtime, transportation, work and accommodation. First class
 Keeping record of the employee’s attendance and leaves. 2013-2015
 Making leave schedule for the staff and workers at the start of each
Kerala University
year.
B.SC INFORMATION TECHNOLOGY
 Preparing the final settlements for the resigning and fired
First class
 Following up with the PRO for the employees’ visas, labor cards,
2008-2011
health cards, Emirates ID Cards, municipality health, Tasrreh cards
etc. MG University
 Database maintenance and management, ensuring all hires, moves
and changes are recorded accurately onto the database. SENIOR SECONDARY SCHOOL
 Managing the cleaner and stock rotation of tea towels and hand First class
towels in the office. 2006-2008
 Making sure the utilization of staff and vehicles are to the Kerala University
 maximum.
 Handling a complete branch for the company as a branch supervisor,
managing sales and registration
 Convincing and explaining customers for the services of Driving
License.
 Managing and executing sales and promotions plans for customers.
 Performing all the Human Resources Functions of the Workforce of
two hundred (200) employees, in an HR Department Individually,
and reporting to the HR Manager at our Head Office, & on some Special Skills
HR issues reporting to the General Manager.
Good communication and
 Since June 2012 – May 2013 interpersonal skills
Time Management skill
Allsec Technologies – Chennai , India Good Technical skill
A team player with good
Customer Service executive analytical thinking skills
Highly motivated individual
Current responsibilities
Have the ability to adapt any
situation.
 answer calls and respond to emails

 handle customer inquiries both telephonically and by email

 research required information using available resources

 manage and resolve customer complaints

 provide customers with product and service information

Other areas
 enter new customer information into system
Good competence in Computer
application (MS Office,
 update existing customer information SQL,ORACLE)
Microsoft office
 process orders, forms and applications Driving Skill in UAE

 identify and escalate priority issues

 route calls to appropriate resource

 follow up customer calls where necessary

 document all call information according to standard operating

Languages Known
procedures
 English
 complete call logs & produce call reports  Malayalam
 Hindi
  Tamil
Work Experience While Studying  Arabic

July 2013- September 2015

Day to Day Home Appliance , Kerala –India

Sales Executive (Part Time Job)
Current responsibilities

 Welcome customers as they arrive and inquire into their choice of

electronic goods
 Lead customers to designated aisles / shelves for their specified items
 Provide customers with information regarding product features and
benefits
 Demonstrate features by employing knowledge of gadgets and
technology
 Respond to customers’ questions and concerns and provide them with
proof to back up your claims
 Walk customers through the buying procedure by ensuring smooth
payment processes EMPLOYMENT REFERENCES
 Mr. Khaliq Iqubal
Technical Department HOD
 Pack electronic items in original packing and ensure that they are Dubai International Driving center
accompanied by warrantee cards Mob: +971507751683
 Arrange for electronic products to be delivered to customers’ offices Email: Khaliq@drivedubai.ae
and homes
 Assist in transporting heavy electronic items to vehicles  Ms. Sharon Genova
 Maintain liaison with procurement officers to ensure sufficient Customer Service HOD
electronic items are available within each category Dubai International Driving center
 Ascertain that products are neatly displayed in display units and have Mob: +971553718664
all corresponding information attached to them Email: Sharon@drivedubai.ae
 Indulge in upselling endeavors with a view to increase revenue
 Maintain knowledge of what the competition is selling and provide  Mr. Baiju Muringamootil
feedback to supervisors General Manager
 Ascertain that pricing information is kept current and that customers Day to Day Home Appliance
are made aware of discounts and promotions Mob: +919747615590
Email: Day2dayptpm@gmail.com
 Input sales orders in company database and track them through
delivery or pick-up processes

TRAINING COURSES ATTENDED

 Certificate of Diploma in Dot NET Technology Course-NIIT-
Kerala-May 2012. Knowledge of Application & Software
development
 Certificate of Oracle 10G Administration Course-NIIT-Chennai-
January 2013. Knowledge of Administration In Database

ACTIVITES
 Coordinating KAMPFER fest 2K14,2K15 activities in my
college
 Coordinating Training activities in Companies.
 Coordinating Project activities in my College.
 Assisted other students to improve their Practical Knowledge
DECLARATION

I declare that above information is true as far as concern to my knowledge based on my original documents, which
would be provided at the time needed.
Place : UAE AJIMSHA S

Date :