Unit -5-QUALITY SYSTEMS

Set-1 Set-2 Set-3

Part -A
1. What is the need for the quality system in
an organization?
2. What are ISO 9000 standards?
3. What is the difference between ISO 9000
& ISO 14000.
4. Name the ISO series of standards.
5. What are organization standards and
product standards?
Part –B
1. (a) Explain the major clauses of QS 9000
standards.(6)
(b) Explain the major clauses of ISO 14001
standards.(10)
2. (a) Discuss the three categories of
organizational evolution standards in
detail.(8)
(b) Discuss the benefits of ISO 9000
certification.(8)
Part -A
1. Draw the model of process based quality
management system given in ISO 9001.
2. What are the general requirements of
QMS?
3. Draw the documentation pyramid.
4. What is the need for documentation
5. Define quality audit.
Part -B
1) a) Discuss in detail the following
pertaining to ISO 9000:
i) Documentation(6)
ii) Quality auditing(10)
2) (i) What are the origins of QS9000? Why
was it developed despite of the presence
of ISO9000?(8)
(ii)What is an environmental management
systems? Discuss the provisions of ISO 14000
in detail.(8)
Part -A
1. What is internal quality audit & external
quality audit?
2. List out global benefits of adopting ISO
9000 quality system.
3. What is the concept of environmental
management system?
4. What are the main elements of ISO 14000
standards?
5. Differentiate between TS 16949 & ISO
14001 standards.
Part –B
1. (a) Discuss about the four important
documents to be prepared for ISO 9000
certification.(10)
(b)What are benefits of implementing ISO
14000 standards.(6)
2. What methodology would you suggest to
implement TQM in an automobile
manufacturing company?