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Introduction 3
For over a decade, the Cultural Human Resources Council (CHRC) has developed Competency Charts
and Profiles for occupations and functions in the cultural sector. They have been developed using the
DACUM method, by practising professionals in the cultural workforce who know firsthand what skills are
needed by industry in a given occupation or function.
Linking Competencies to Curriculum and Course Content: A guide for educators and trainers is a tool for
educators and trainers on how to use CHRC’s Competency Charts and Profiles for training purposes -
including developing training programs, professional development workshops, and learning units/
modules/courses.
In this Guide, CHRC’s Competency Chart and Profile on Export Marketing of Cultural Products and
Services (refer to www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Chart-en.pdf and
www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Profile-en.pdf ) are used for illustration purposes. The
Guide may be used with all the Charts and Profiles developed by CHRC (Appendix 1).
The first part of the Guide explains the DACUM competency analysis process (DCA).
The second part sets out certain steps to move from competencies to curricula.
The third part outlines several ways to use the Competency Charts and Profiles.
The outcomes of a DACUM competency analysis (DCA) are captured in two documents:
The Chart of Competencies identifies all the competencies required by a given occupation or work
function. Included on every chart is the following statement: “You should find everything you do
somewhere on the chart but you will not necessarily do everything identified on the chart.”
A Competency Profile provides a detailed description of each competency in terms of sub-skills and
important actions.
The Competency Charts and Profiles present four levels of analysis. Each level completes the phrase: “the
individual must be able to…”.
General Areas of Competence (GACs) describe major groupings of skills required by a function or
occupation. These are divided into professional competencies and general competencies (including
personal and communications skills).
Skills (used interchangeably with “competencies”) are described by action verbs which complete the
phrase “must be able to…”.
Sub-skills, a more detailed analysis of the skills, provide an intermediate step between the skill and
the detailed actions associated with practicing this skill.
Important Actions are identified for each sub-skill and may be used to define performance standards
and indicators to assess skills.
The DACUM analysis may be particularly useful in the following steps. The steps are not necessarily
sequential and may be used individually and independently.
* Goals are general intentions, i.e.: to offer an introductory training course in Export Marketing.
Recommended steps
Develop the training needs assessment (TNA) using the Competency Chart as a check list. If
required, create a skills assessment scale (ex.: (0) Not required; (1) Cannot perform this skill:
(2) Needs to improve ability to perform this skill; (3) Can master all aspects of this skill).
Perform the TNA and analyze data.
Draw conclusions (i.e. training program goals).
Examples of the use of the Export Marketing of Cultural Products and Services Competency
Chart (refer to www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Chart-en.pdf ) perform a training
needs assessment
The objective(s) of the training program may correspond to one or more general areas of competency
(GAC). In a Chart of Competencies, the headings preceded by a letter are called General Areas of
Competencies or GACs (ex.: GACs A, B, C, etc…). A program’s objective(s) may be derived from
one or more than one GAC.
Recommended steps
Considering the program’s goal and the outcomes of the Training Needs Assessment, determine the
program objectives by selecting the GAC(s) that will appropriately complete the phrase: Upon
successful completion of this program, you will be able to …
Examples of the use of the Export Marketing of Cultural Products and Services Competency
Chart (www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Chart-en.pdf ) to determine a training
program’s objectives
Program objective: Upon successful completion of this training program, you will be able to:
Research export markets and issues (corresponds to GAC -B)
Develop a strategic export plan (corresponds to GAC- C)
Finance export projects (corresponds to GAC- D)
Develop a marketing strategy (corresponds to GAC- E)
Target audience (based on results of TNA): artists and cultural workers already involved in export
marketing of cultural products and services
Goal: to enhance their ability to plan and prepare export marketing projects
Program objective: Upon successful completion of this training program, you will be able to:
Negotiate contracts and agreements (corresponds to GAC- F)
Taking into consideration the training needs assessment outcomes and the program’s goal and
objectives, select the program content – the competencies to be addressed in the learning
units/modules/courses
Examples of the use of the Export Marketing of Cultural Products and Services Competency
Chart (refer to www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Chart-en.pdf ) to determine program
content
Content
In light of this objective and identified needs and, taking the budget for the development of the
program into consideration, the following skills were selected as part of the program content.
B1. Identify export markets and B6. Determine ways to access markets
opportunities
B2. Ascertain treaties, accords, regulations B7. Identify potential partners
and international laws for export
opportunities
B3. Quantify and qualify export markets B8. Analyse foreign industry standards
B4. Identify competition B9. Analyse cross-cultural issues
B5. Identify similar export endeavours
Content
In light of this objective and identified needs and, taking the budget for the development of the
program into consideration, the following skills were selected as part of the program content
Recommended steps
The Chart of Competencies may be used to identify program prerequisites such as the knowledge,
skills and attitude the candidate needs to participate in the program. After determining if certain skills
on the Chart will be required for admission to this training program, refer to the Profile to set the
parameters by which candidates for admission will be assessed.
Examples of the use of the Export Marketing of Cultural Products and Services Competency
Chart and Profile (refer to www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Chart-en.pdf and
www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Profile-en.pdf ) to determine program prerequisites
Here is an example of a proficiency scale used to set evaluation standards and to assess and evaluate a
learner’s performance.
Recommended Steps
A proficiency standard is set regarding each skill to be learned. The proficiency standard may differ
from one skill to another because skills vary in terms of their relative complexity and criticality. The
expected level of proficiency upon completion of the training program will be higher for skills
combining a low level of complexity and a high level of criticality and lower for skills combining a high
level of complexity and low level of criticality.
Other factors also come into play in setting proficiency standards such as the learners’ experience or
lack of, the duration of training and various constraints (availability of equipment, difficulty in
replicating a workplace setting, etc.).
Using a proficiency scale, assign an expected level of proficiency to each skill to be learned, taking into
account (1) the program’s goal, objectives and target audience(s); (2) the nature of the skill
(particularly its relative complexity and criticality); (3) certain features/constraints of the training
program (ex.: duration of training; availability of equipment; trainer expertise, etc.).
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The list of competencies in a Competency Chart does not necessarily correspond to a learning
sequence. Nevertheless, one can refer to the Chart to determine this sequence.
Recommended steps
• For each competency forming the content of the program determine, by referring to the Chart, if
one or more skills need to be learned in advance; and, if so, use the Chart`s alphanumeric codes to
identify these prerequisite skills (e.g. D4, A1 and A2 are prerequisites).
• Analyze the results and determine the training sequence, taking into consideration the identified
prerequisites and the training principles used to facilitate learning (e.g. from General to Specific
and from Simple to Complex).
• The level of proficiency described may also affect the sequence and even the structure of the
program. For example, if, as part of an entry-level program, one aims for proficiency in certain
competencies, such skills should be the focus in more than one module or course or learning unit
in order to build up to the level of proficiency required.
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Recommended steps
For each learning unit/module/course
Identify the performance-based learning outcomes so that (1) each outcome is derived
from a sub-skill described in the Profile; and (2) there should be 2 to 5 performance-based
learning outcomes per sub-skill.
Identify the knowledge-based (cognitive) learning outcomes, so that (1) each outcome is
derived from a sub-skill and/or important action described in the Profile; and (2) there
should be 2 to 3 knowledge-based learning outcomes per sub-skill and/or important
action.
Examples of the use of the Export Marketing of Cultural Products and Services Competency
Profile (refer to www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Profile-en.pdf ) to establish learning
outcomes
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Recommended steps
For each learning unit/module/course:
Identify at least two performance indicators per action so that (a) each performance indicator is
derived from an Important Action (refer to the Profile 3rd column) and (b) each performance
indicator sets out regulations or industry standards that must be complied with, if required. The
General Competencies listed in the Profile 4th column may also serve as performance indicators.
Examples of the use of the Export Marketing of Cultural Products and Services Competency
Profile (refer to www.culturalhrc.ca/em/pdf/CHRC_ExpMktg_Profile-en.pdf ) to establish
performance indicators
In order to get feedback on how this document is used and ways in which it may be improved if
future editions are developed, a feedback form is included as Appendix B. This form may be sent
electronically to info@culturalhrc.ca. Thank you.
www.culturalhrc.ca
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Digital Media
Interactive Digital Media Team
Interactive Media Producers
Heritage
Information Resources Management Specialists
In order to get feedback on how CHRC’S Competency-to-Curriculum Guide is used and ways in which
it may be improved if future editions are developed, a feedback form is provided. CHRC welcomes
your comments, observations and suggestions. This form may be sent electronically to
info@culturalhrc.ca. Thank you.
Name
Organization
Email:
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