Entering and Contracting

By Alethea Regina Farhan

Alya Namira
Gita Prasulistiyono
Entering into an OD relationship
- A member of an organization / unit contacts an OD practitioner
- Determining several issues such as clarifying the nature of org.’s current
functioning, relevant client system for the issue, appropriateness of the
particular OD practitioner,etc.
- There are 3 steps that involved in entering an OD relationship : Clarifying the
organizational issue, Determining the relevant client, Selecting the
appropriate OD practitioner
Clarifying the organizational issue

- Presenting problem ( the issue should be specific )

- Sometimes the presenting problem is a symptom of an underlying problem
- Require collective preliminary data in a short period of time
Determining the relevant client

- Mostly are the organization’s members

- The client should be included in the entering and contracting process
- In more complex issue, the client can be from other units
- The client can be changing in the later time
Selecting the appropriate OD practitioner

- The practitioner can be from inside or outside the organization

- To avoid uncertainty, formal proposal is requested
- An effective proposal should include :
1. Project objectives
2. Outlines of proposed process
3. A list of roles and responsibilities
4. Recommended interventions
5. Proposed fees and expenses
Developing a
- Setting Mutual Expectation
Contract - Time and Resources Shared
- Ground Rules
 Developing a Contract - Bridge Building Perspective

- Expectation
Origin Expectation
- Time and Resources
GAP
- Ground Rules
Interpersonal Process Issues in Entering and
Contracting
● Differences in expectations, resources,
and working relationship requirements
between the client and the OD
practitioner may occur.
● Negotiation the differences, though
challenging, may result in successful
agreement
Interpersonal Process Issues in Entering and
Contracting
● Healthy relationship is needed
● The initial stage is full of ambiguity and uncertainty
● Thus may make the client feel inadequate, exposed or vulnerable
● Which leads to them unwilling to come to contract closure
Interpersonal Process Issues in Entering and
Contracting
● The practitioner may over-identify with the client’s issues and want to be so
helpful that they agree to unreasonable deadlines or inadequate resources
● It may lead to practitioner agreeing on project they have less skill or
experience for
● OD practitioner often ignore the importance of the power of impact of entry
and contracting as an intervention in their own right
● OD practitioner do not know everything when they first enter organization
● OD practitioner must be mindful and use the opportunity to establish
relationship