Experience Certainty.

Life Sciences
 Experience Certainty.

Life Sciences
 140+ YEARS OLD BRAND
SYNONYMOUS WITH
INTEGRITY AND TRUST
66% OF TATA SONS EQUITY
HELD IN PUBLIC TRUSTS
Foundation Consolidation
1868 to 1931 1932 to 1989
A visionary entrepreneur, In 1938, 34-year-old JRD
an avowed nationalist and Tata was appointed as the
a committed new chairman. He led the
philanthropist, Jamsetji Tata group for the next 53
Tata helped pave the path years - with wisdom,
to industrialisation in India foresight and a rare grace
by seeding pioneering that touched everyone he
businesses in sectors such met.
as steel, energy, textiles
and hospitality.
1
Founded by Jamsetji Tata in 1868, the
Tata group is a global enterprise,
headquartered in India, comprising of
over 100 independent operating
companies
Purpose
At the Tata group we are committed to
improving the quality of life of the
communities we serve. We do this by
striving for leadership and global
competitiveness in the business sectors
in which we operate.
Mission
To improve the quality of life of the
communities we serve globally
through long-term stakeholder value
creation based on Leadership with
Trust.
Expansion
1990 onwards
Ratan Tata, who took over
as chairman in 1991,
guided the Tata group in a
fast-changing business
environment where old
rules did not apply and
new realities were taking
hold.
 TATA
LEGACY

Indian Institute of Science

IISc has produced Nobel laureates, trained many of India's greatest scientists
and helped nurture some of the country's finest scientific institutions. Housed
in a 375-acre campus in Bengaluru, this trailblazing institution has 40
departments and centres pursuing R&D and teaching in all departments of
science, engineering and technology. IISc has been ranked as the number 1
college in recent government released ranking

Tata Institute of Fundamental Research

The need to improve India's scientific temper and strengthen the nation's
science infrastructure were the objectives that drove scientist Homi J Bhabha
and JRD Tata, the late chairman of the Tata group, to pursue their vision of
establishing TIFR in Bombay [now Mumbai] back in 1945.

Tata Memorial Centre

The Tata Memorial Centre is a comprehensive centre for cancer research and
treatment. It is a landmark on the global health map where about 60 per cent
of patients seeking primary care are treated free of charge.

Tata Institute of Social Science

Set up in 1936, TISS is a pioneer in the field of social-work education in the
Asia-Pacific region. The Institute, which offers postgraduate and doctoral
programmes, has made significant contributions in the domains of social
policy and planning, intervention strategies and human resource
development.

Tata Medical Centre

The Tata Medical Center in Kolkata, India, is a state-of-the-art centre for cancer
research, diagnosis and treatment.

2
 I got up from my bed
and walked into
bathroom. Got fresh
using the material
bought from Croma Had to think which Tata
Stores. Wore the clothes Had my breakfast and Walked out of my house car to take out. Finally
bought in Westside. Put water from Tata Swach of Tata Housing, built took out Tata Manza. On
on my belt and watch Water Purifier. Enjoyed with Tata Shudh Cement weekend I may like to
from Titan ! that lovely Tata Tea. and Tata Steel. drive out the Jaguar.

A
DAY Dropped the daughter in
TATA DAV school. I was
wondering how she is
Lunch time. I
remembered that i need
to renew my Tata AIG

IN
preparing for JEE online
exam conducted by TCS
While the driver is iOn of TCS. I think I shall
Insurance. Took care of it.
Checked my Tata Mutual
Picked up my Tata
Fund status online.
Indicom phone checked

LIFE driving the car, I logged check out some useful with friends. Reached
into Internet using Tata books from Tata McGraw the office and got busy
Docomo data card and Hill books or any Tata with meetings and
review of Projects.

WITH
checked mails. Interactive lessons.

TATA
100
Operating
Companies
in 7
business
sectors:

Opened my lunch pack A client came in to say Came back home tired. Told the driver to drop in
where the food is Hi! Took him out to Tata Took hot shower from airport in the early
cooked with i-Shakti dals Starbucks, which is next Tata Solar and switched morning to catch my
and Tata salt. I never door and spent some on TV connected to Tata Tata Vistara flight ! And
forget to carry Tata thirty minutes and Sky to check on what went to sleep.
Himalayan water bottle arranged for a Tata Arnab Goswami is
along ! Indigo cab to drop him making fuss about :-)
in Taj Vivanta, part of
Indian Hotels of TATA.
3
 The Tata footprint covers the world with operations in
more than 100 countries spread across 6 continents,
and over 695,000 employees worldwide

NORTH AMERICA SOUTH AMERICA EUROPE Rest of AFRICA

Jaguar Land Rover Jaguar Land Rover Jaguar Land Rover Jaguar Land Rover
Taj Hotels Resorts and Palaces Rallis Taj Hotels Resorts and Palaces Taj Hotels Resorts and Palaces
Tata Business Support Services Tata Communications Tata Capital Tata Africa Holdings
Tata Chemicals North America Tata Consultancy Services Tata Chemicals Europe Tata Chemicals Magadi
Tata Communications Tata International Tata Communications Tata Consultancy Services
Tata Consultancy Services Tata Motors Tata Consultancy Services Tata Consulting Engineers
Tata Consulting Engineers TitanX Tata Elxsi Tata Global Beverages
Tata Elxsi Tata Global Beverages Tata International Distribution
Tata Global Beverages Tata Interactive Systems Tata Motors (SA)
Tata Interactive Systems Tata Limited Tata Power
Tata Sons North America SOUTH EAST ASIA, Tata Motors European Tata Projects
Tata Steel EAST ASIA and SOUTH ASIA Technical Centre Titan Company
Tata Technologies International Shipping & Logistics Tata Steel Europe
TitanX Jaguar Land Rover Tata Technologies
JOil TitanX
NatSteel Holdings TKM Global GmbH CHINA
Taj Hotels Resorts and Palaces Chery Jaguar Land Rover
MIDDLE EAST Automotive
and NORTH AFRICA Tata AutoComp
Tata Capital Jaguar Land Rover China
International Shipping & Logistics INDIA Nanjing Tata AutoComp
Jaguar Land Rover Tata Chemicals International
Headquarters for majority NatSteel Xiamen
Taj Hotels Resorts and Palaces Tata Communications
of Tata companies, Tata Communications
Tata Communications Tata Consultancy Services
including promoter holding Tata Consultancy Services
Tata Consultancy Services Tata Daewoo
company, Tata Sons Tata Projects
Tata Consulting Engineers Tata Global Beverages
Tata International Tata Sons China
Tata Elxsi Tata South East Asia
Tata Global Beverages Tata Motors
Tata NYK Tata Steel Asia
Tata Interactive Systems Tata Steel International
Tata Motors Tata Petrodyne AUSTRALIA
Tata Power International Tata Technologies
Tata Power International Shipping & Logistics
Tata Steel Global Holdings TitanX
Tata Projects Jaguar Land Rover
Tata Steel Thailand TKM Global China
Tata Steel Tata Communications
Tata Technologies TRL Krosaki Refractories
Tata Technologies Tata Consultancy Services
Titan Company York Transport
Tata International West Asia DMCC Tata Global Beverages
Titan Company Trust Energy Resources Tata Motors
Voltas Voltas Tata Steel
York Group
York Group 4
 229 Ranked Number 1
Worldwide
Offices IDC Financial Insights FinTech Rankings Top 100.(2016)
Winner of Make in India Awards
15 for Excellence in the IT services category (2015)
Global
Delivery
Centers Ranked 57 among Top 100 US Brands
by Brand Finance (2016)
97
Offshore
Centre of
TCS UK and Ireland recognized
Excellence
as Company of the Year by the Top Employer Institute (2016)
16
Research &
TCS Recognized as a Top Employer in 24 countries
Development
Centers across its largest market (2016)
TCS ranked among Forbes top 100
77
Learning Most Innovative Companies (2016)
Centers
Dun & Bradstreet Corporate Award (2015)
80
Centre of
Winner of Best Practice in Developing Future
Excellence
at the Best Leadership Development Practices of Asia Awards (2015)
TCS as one of the Top 3 global brands in IT Services
by Brand Finance (2017)

5
 TCS BY NUMBERS
Ranked among
world Top 10 IT
services provider

129 Number of nationalities

in the workforce

First company in the world

to be assessed enterprise-
wide Maturity Level 5 on
Global presence with 208
offices in over 45 countries
and global delivery centers
33.8% Of women in the workforce

Capability Maturity Model

Integration (CMMI), and
People(CMM).
in India, China, Europe,
North America, South
America and Japan.
15.5% Attrition in IT services

Pioneered the
650,226 Number of shareholders
Global Delivery
Model that
enables
381.42 INR Crores investment
in CSR initiatives

companies to
operate more
efficiently.
79.5% Reduction in per
capita paper consumption

6
 TCS
CAPABILITIES
Customer-centricity
We seek to build, nurture and deepen customer relationships so we are trusted
strategic partners to our customers. Our industry-segmented, customer-centric
organization is an important enabler that has ensured high levels of
accountability, superior customer service and intimacy.

Full Services Capability

TCS has been investing in building a comprehensive, integrated portfolio of
services to capture the entire value chain of IT, presenting a compelling value
proposition for global enterprises making us a one-stop shop for many key
clients, significantly deepening the relationship and boosting our share of the
wallet.

Global Network Delivery Model

TCS' GNDM™ lets us seamlessly and uniformly deliver services to global
customers from multiple locations across India, China, Europe, North America
and Latin America. Teams separated by time zones collaborate on projects,
leveraging all of TCS' assets while subscribing to one global service standard.
For large clients expanding beyond their home markets, the scale and depth of
our GNDM™ capability makes us their preferred strategic partner.

Strategic Acquisitions
While primarily focusing on organic growth, TCS is also open to selective
strategic acquisitions in order to penetrate select markets, strengthen
verticals and enhance service offerings.

Non-linear Business Models

TCS has been building non-linear growth businesses that can enable revenue
growth without commensurate headcount growth. Non-linearity in the
existing businesses comes from productivity-enhancing tools, frameworks,
solution accelerators and managed services engagements.

7
 TCS CSR TCS' commitment to CSR stems from Tata
Group's abiding concern for society and
environment. A concern captured in the
words of the Founder, Jamsetji Tata: “In a

RESPONSIBILITIES free enterprise, the community is not just

another stakeholder in our business, but
it is in fact, the very purpose of its
existence.”

TCS Philanthropy Initiatives: A Snapshot

The Akilah Institute in
Rwanda educates young
women, preparing them for
rewarding careers in
hospitality management,
information systems and
more.
MercyCorps is helping to
rebuild communities in
Japan after the 2011
tsunami, as well as Nepal
following the 2015
earthquake.
The Chong Khneas
Primary School, located
near Siem Reap, Cambodia,
serves approximately 400
students, ages 6-13.
Massachusetts General
Hospital Division of Global
Health & Human Rights
develops and facilitates
research, education and
awareness on global health
issues.

SPONSORSHIPS We sponsor marathons and sports teams

across the world to reinforce our commitment
towards fitness & excellence

1. Standard Charted
Mumbai Marathon Jan 17, 1. TCS World 10k Bengaluru 1. TCS Amsterdam 1. TCS New York City
2017 May 15, 2016 Marathon 2016 Marathon

8
 TCS A world of experiential storytelling.
Visitors now have the opportunity to experience the entire

EXECUTIVE
TCS story. – from its core values at work to its history through
the last four decades – in an engaging environment.

They can see, feel, sense and touch stories of innovation and

BRIEFING
change across the globes that have been powered by TCS.
Stories transcend industries and markets as well as impact
millions of people around the globe. From 3D printed
implants to personalized car insurance, from smart homes to

CENTER
connected cars from smart governance to nancial inclusion,
the EBC I full of game changing stories presented in a rich
media format.

With the aid of rich visuals and graphics , engaging headlines

and succinct messaging, simple yet powerful stories are told
Story telling that demonstrate our innate ability to understand what our
customers need and how TCS continues to partner with them
has a new to effectively drive their growth agenda.

home at TATA The seamless mingling of physical artefacts and models not
only compliments digital assets in the EBC but it also adds to

Consultancy the immersive nature of the stories that resonate with all
visitors

Services The EBC also plays a signi cant role in highlighting TCS’
commitment to innovation – from its engineering and design
prowess in complex areas like life sciences and energy to its
Ÿ An immersive Experiential
digital products in industries like retail and banking.
Environment to Foster new
ideas.
Lastly, no visit to EBC is complete without the tour to the TCS
Ÿ A place where compelling
art gallery on the second oor, where patrons of arts can
content meets leading edge
feast their eyes on masterpieces from artists such as
Digital Technologies. M.F.Husain, Manjit Bawa, Enjolie Ela Menon.
Ÿ A Next-Gen Customer
Experience space designed to
drive Co-creation.

EBC Features
Ground Floor First Floor Second Floor Featuring

Corporate History Industry Showcases Industry Showcases Collaboration Rooms

Atrium Banking & Financial Services Manufacturing Green Rooms for Privacy
Theatre Auditorium Insurance Energy & Resources Art Gallery
TCS Advantage Showcase Healthcare Life Sciences Coffee & Juice Bars
TCS Digital Showcase Retail Utilities Virtual Spaces
Consumer Products Hi Tech Featuring
Travel & Hospitality Communications
Strategic Showcases Media and Information Services
TCS BaNCS Government
iON
Platform Solutions

9

TCS LIFE
SCIENCES
TCS' Life Sciences Solutions and
Services help Pharmaceutical,
Biotech, Medical Devices and
Diagnostics companies to accelerate
drug discovery, advance clinical trial
efficiencies, accentuate
manufacturing productivity and
amplify sales and marketing
effectiveness.
With over two decades of experience
in working with global life sciences
companies, in diverse geographies,
TCS, your trusted partner and
advisor, will help you in your
transformation journey, through its
people, platforms and products/
services across the value chain. We
have:
A global footprint across Americas, Europe
and Asia
Strong domain skilled workforce comprising of Physicians, PhDs, Biomedical
Engineers, Pharmacologists, Pharmacists, Practicing doctors
Engagements with over 14 of top 15 pharmaceutical companies and 8 of
top 10 medical devices manufacturers
We deliver quantifiable business value to the life sciences industry through
unmatched domain expertise, innovation and execution
Our 'TCS R&D labs, Technology Excellence Groups (TEG) and Process
Excellence Groups (PEG) continually work in collaboration with the project
teams to provide better solutions and deployments.
TCS Life Sciences & Healthcare Unit Profile
25,000+ consultants including
People - our biggest asset.
5,000+
consultants with experience on Clinical Services KPO
1,950+
Life Sciences SAP Consultants
1,600+
consultants are in Medical Device engineering
Significant percentage of Domain consultants e.g. Physicians, PhDs,
Biomedical Engineers, Pharmacologists, & Pharmacists
10
 RECOGNIZED AS A LEADER
ACROSS LIFE SCIENCES VALUE
CHAIN BY ANALYSTS
2017
Leader – IDC MarketScape: Worldwide Life Sciences Social Media Analytics

Leader and Star Performer – Everest Peak Matrix: Life Sciences Clinical and R&D IT Services

Leader – Everest Peak Matrix: Life Sciences BPO Services

Leader - IDC MarketScape: Worldwide Life Science Drug Safety Services

Leader and Star Performer - Everest PEAK Matrix: Life Sciences IT Application Services

2016
Leader and Star Performer – Everest Peak Matrix: Life Sciences Digital IT Services

Leader - Everest Peak Matrix: Life Sciences IT Application Services

Leader – IDC MarketScape: Worldwide Life Sciences Supply Chain and Manufacturing
Digital Transformation

Leader - Everest Peak Matrix: Life Sciences IT Infrastructure Services

Leader – IDC MarketScape: Worldwide Life Sciences Sales & Marketing Digital Transformation

Leader – IDC MarketScape: Worldwide Life Science R&D Strategic Consulting

Leader – IDC MarketScape: Worldwide Life Sciences R&D ITO

Leader – IDC MarketScape: Worldwide Life Sciences R&D BPO

11

Experience
▪ 5,000+ Experienced
Consultants: Research, Clinical
& Regulatory, Lab Informatics
Functional and Technical
▪ 12+ Years of R&D Services
Experience
“Leader in IDC Marketscape for Life Sciences R&D ITO, 2016”
AND CAPABILITIES
Functional
▪ More than 3,300 trials
executed with 90% EDC studies
▪ Clinical Data Processing for
300+ studies (125 ongoing) for
8 Therapeutic Area
▪ 200+ studies for end to end
biostatistics and programming
▪ 4,000+ documents authored
& published ; 40+ team of
medical writers and 150+
Regulatory Publishers.
R&D - EXPERIENCE
Areas
▪ Lab Informatics
▪ Sample Management
▪ Bio-Informatics
▪ Computation Chemistry
▪ PKPD, ADMET
▪ Genome Data analysis
▪ Clinical Ops and CDM
▪ Clinical Analytics
▪ Portfolio Management
▪ MDR & MDM
▪ Clinical Data Repository
▪ Clinical Portal
▪ Site & Patient Rcrtmt Optz
Assets
▪ Discovery & Clinical
Reference Architecture
▪ Bio-Suite & Bio-Appliance
▪ NGS - Personal and Meta
genomics Platform
▪ CDTE: Transformation Solution
▪ Clinical Services Cloud
Platform
▪ Clinical IIP: Analytics Platform
▪ ASTeR: CT Operational
Analytics Framework
▪ Investigator Portal -
Accelerator
12
 COMMERCIAL - EXPERIENCE
Experience
▪ Working with 18+ leading life
sciences companies in Sales
and Marketing
▪ 1,700+ Sales & Marketing
associates including Industry
experts, physicians, techno-
functional
▪ Across businesses -
Pharmaceutical, Biotech,
Medical Devices & Diagnostics,
Consumer Health, Biologicals,
Animal Health, Pharmacy/Retail
and Commercial Data Vendors
IDC Marketscape. '' Worldwide Life Sciences Sales and Marketing
Digital Transformation Vendor Assessment 2016”
MANUFACTURING & SUPPLY CHAIN
EXPERIENCE AND CAPABILITIES
Experience
15+ Large active MFG & SCM
▪ Customers
More than 25,000 + Supply
▪ Chain, Manufacturing,
Quality Management
Consultants, Functional and
Technical
17,000+ EIS Personnel
▪15+ Years of Supply Chain
▪ & Manufacturing Services
Experience
700+ projects executed within
▪ Control Systems Integration
and Manufacturing execution
systems
R&D Lab for Materials and
▪ Process engineering
IIDC Marketscape -"Worldwide Life Science Manufacturing and Supply
Chain Digital Transformation 2016 Vendor Assessment”
13
AND CAPABILITIES
Functional
▪ Pre-Built Processes for Spend
Tracking
▪ Unique industry specific
solutions built in Digital
Marketing, Sales force
automation ,Analytics etc.
▪ Extensive experience of all
leading ERP, CRM, SFA, EMM,
WCM, DAM, MDM, CMS,
and Business Intelligence &
Data warehouse etc., tools,
technologies and applications
Functional
▪ 25 MESA COC Certified
Consultant, 15 ISA 95 Certified
Consultants
▪ Consult, Design , Develop,
Implement & Support
solutions in Plant Automation
& Manufacturing Operations,
Supply Chain
▪ E2E Supply Chain Management
& Transformation
▪ Manufacturing Optimization &
Transformation per S-95
▪ IoT in Manufacturing & Ops
▪ Predictive Analytics
Areas
▪ Customer Relation
Management
▪ Pricing
▪ Payer Marketing
▪ Channel Management
▪ Commercial Reporting
▪ Physician Spend Management
▪ Internet of Things
Areas
▪ Control Systems Ingration
▪ Manufacturing Execution
▪ Quality Management Systems
▪ Laboratory Information Mgmt.
▪ Enterprise Asset Mgmt.
▪ Serialization/UDI
▪ Manufacturing Integration ,
Intelligence & Analytics
▪ Packaging Engineering
▪ Process Analytics
▪ Supply Chain Optimization
▪ Demand Planning &
Forecasting
▪ Warehouse Mgmt. & Logistics
▪ Inventory Management
Assets
▪ TCS Customer Engagement
Platform
▪ Pharma Analytics Solution
▪ Listening Platform
▪ myHealth Wallet
▪ Managed Healthcare Analytics
Data Model & Dictionary
▪ Aggregate Spend Analyzer
▪ Master Data Management
Integration Accelerator
Assets
▪ Pharma Manufacturing Lab
▪ Rereference Sematic Model-
SOA based to achieve OpEx
▪ Guided Operations
Model- Guided & integrated
Manufacturing Operations
workflows
▪ Remote Monitoring &
Diagnostics- remotely
Monitoring & Diagnostics of
geographically spread process
equipment.
▪ MOT- Manufacturing
Application Landscape
Optimization (Rationalization)
& Transformation tools &
framework
 TCS While signi cant improvements in DNA
sequencing technologies are leading to
the generation of vast amounts of
GENOMICS genomic data, clinical interpretation of
such data i.e. linking of DNA sequence

LAB anomalies or variations to the

phenotypes and clinical conditions, still
remains a tremendous challenge. Also,
microbiomics is emerging as a
promising research area that studies
dynamics of microbial communities
within human body and their functions
in health and diseases.

The genome interpretation process, is

encumbered by the many steps
required to assemble raw sequences,
perform quality assurance checks,
create DNA annotations by integrating
information from a multitude of
sources and prioritize variants relevant
to the phenotypes of interest.

TCS Genomics Lab enables life sciences

research teams to derive actionable
insights from genomics and
microbiomics studies. TCS provides
state of the art sequencing and analysis
expertise leveraging TCS tools,
algorithms and platforms. Our
Bioinformatics pipelines for the
automated execution of genome as
well as metagenome sequence
analysis, include a combination of open
source and proprietary algorithms.

TCS Genomics lab supports various

applications such as target
resequencing, transcript pro ling,
miRNA sequencing and microbiome
pro ling (16S rRNA sequencing) with
sample processing from different
samples: frozen tissue, blood, saliva,
FFPE, stool etc. We ensure that
sequencing experiments meet
acceptable quality benchmarks and
data quality can be traced back to
individual lab steps.

14
 Genomics & Translational Research initiative with Tata Medical Center with an
aim to personalize therapies for cancer patients in India. The
project includes identifying proteo-genomic markers for risk
strati cation and prognosis prediction in Acute Lymphoblastic

Microbiomics Leukemia, exploring radiogenomics of breast cancer and

establishing cancer genome database as clinical and research
resource.

Research Genomics Research in Rare Disease & Newborn Screening with UC

Berkeley. This involves identifying causal genetic variants in rare

Initiatives
genetic disorders (Severe Combined Immunode ciency Syndrome
in children) by performing exome analysis of infants and their
parents using TCS algorithms and tools.

Microbiomics Research Initiative to develop screening/ diagnostic

biomarkers for asymptomatic diseases using patented algorithms
for analysis and management of metagenomic data. Several
markers have been identi ed for early detection of Pre-term birth
(PTB), Breast Cancer and Colorectal Cancer which are being
clinically validated.

TCS Research Methodology

Research Outcome
Execution Phase

Functional Research Reporting

Validations & Future Directions

Algorithms Genome Analysis

& Markers & Interpretation

Sequencing Bioinformatics
Experiments Pipeline & Development

Experiment Bioinformatics
Planning Strategy & Models
Planning Phase

Formulating Budget &

Research Timeline
Proposal Estimations

Research Questions
15
 TCS LIFE Key Products Developed in Lab:
Clin-e2e (CTMS and CDM Application) also

SCIENCES available in hosted environment

End-to-end Clinical Data Management and Bio-

INNOVATION Statistics Cloud Based Platform

Clinical Data Transformation Engine (CDTE)

LAB Clinical Portal Based on MS Sharepoint

MDM Solution Accelerators for Clinical and Pharma

Sales master data management and others
The Life Sciences lab provides an environment to ideate,
architect, design and develop innovative domain solutions PIRA (Pharma Industry Reference Architecture),
and offerings using new technologies. It focuses on: which captures the pharma business process
along with Application and Information Architecture
· Developing new pharma business solutions and offerings Reference Model.
· Evaluating industry leading COTS products
· Performing POC for Pharma customers
· Demonstrating Business processes across pharma value chain
· Competency development

16
 LIFE SCIENCES
ASSURANCE FOOTPRINT IN
PHARMACEUTICAL VALUE CHAIN
A few recent awards and
Research &
Clinical Trials
Manufacturing Sales & recognitions include:
Development & Distribution Marketing

n Functional Testing n Niche Testing TESTA award for the Leading

Requirement/Design Inspection ERP Testing (SAP, Oracle, PeopleSoft etc.)
n
n System (Integration)
n
n Data Migration Testing
Vendor for Assurance
Core Testing n Regression Testing
n End-to-End testing
n Browser Compatibility Testing
n Data Warehouse/ Business Intelligence Testing
Services
Services
n Accessibility, Security, Usability, A/B Testing and more
n Beyond Functional Testing
Digital Assurance
n Performance Testing n

n Big Data, Mobility & Cloud Testing

Informatica award for
Innovation Award Partner
Test Consulting Test Support
n

n Test Process Consulting

n

n Test Automation
recognizing TCS' TDM
Test Consulting n Test Strategy Consulting n Test Data Management, Data Masking solution for Comcast
/ Support n Test Centre Set-Up n Environment, Release & Conguration Management
n Test Tool Fitment Consulting n Performance Engineering Support
n Test Data Management Consulting

n Validation Services n Audit & Compliance Services ATI award for “Excellence in
n Assessment (Risk, GxP etc.) n Infrastructure Qualication Framework Design and
n Computer System Validation n Inspections & Reviews

n Qualication of tools n CAPA Tracking

Implementation” for its Test
n Retrospective validation n ITGC Audit Automation tool eRAFT
Validation & n Process validation n Audit Support (Internal & External Audits)
Compliance n Validation Consultancy, Planning & Execution n FDA Compliance Audit & SSAE16 Support
Services n IQ/OQ/PQ Protocol development n Training and Qualication of Personnel CA Technologies award for
n SOP development n Global Regulatory Aairs compliance

n Document Management n Policy and Procedure Management

Innovative Enterprise
n System Retirement n Continuous Compliance Management Solution for TCS' Intelligent
n Global Regulatory Aairs compliance
Testing System (ITS)

17

Our Digital Solutions help
organizations speed up drug
discovery and increase the
efficiency of clinical trial
management. Our solutions
empower companies to
leverage digital channels to
increase patient engagement
through gamification, and by
sharing relevant information
with healthcare professionals
(HCPs), remotely monitor
patients' health. Our digital
solutions enable risk-based
monitoring to ensure safety
and quality of studies,
collaborative clinical trial
management to improve
outcomes and efficiencies, and
evidence-based governance to
simplify regulatory compliance
TCS LIFE
SCIENCES
DIGITAL
SERVICES
Our Solutions:
Ÿ Study planning: Our crowdsourcing platform enables
study design teams to leverage the collaborative
intelligence of a large number of researchers, clinicians,
Ÿ
and patients to improve the clinical trial design process
Patient Targeting: Digital patient recruitment channels
help proactively and cost-effectively provide trial
information to potential participants; digital patient
engagement solutions promote connectivity using
Ÿ
mobile applications and the IoT
Study Operations: Risk-based monitoring includes
advanced predictive analytics, integrated clinical trial
management (TCS cPrime), and drug development
insights platform
Ÿ Supply Chain: Our Sensor Data Analytics Framework,
based on Big Data technologies, helps rapidly collect,
pre-process, store, and analyze sensor data
Ÿ Sales & Marketing: Our modular Commercial Analytics
Platform (pACE) and Customer Engagement Platform
enable digital exchanges with HCPs
Bene ts:
By adopting TCS’ Life Sciences Digital Solutions, enterprises
can:
Ÿ Boost patient satisfaction and experience by enabling
them to self-enroll and perform trial searches, with the
exibility to electronically sign Informed Consent Forms
Ÿ Reduce clinical trial drop-out rates and improve patient
engagement by providing patients with real time
parameter analytics and a gami ed user experience
Ÿ Improve the clinical trial design process by harnessing
crowdsourcing to gain ideas from researchers, clinicians,
and patients
Ÿ Enable prescribers to remotely monitor their patients
and track their condition in real time
18
 TCS LIFE SCIENCES The pharmaceutical industry has
experienced signi cant transformation
in recent years. Despite spendingmore

IT SERVICES time and money on R&D, organizations

are still producing fewer quality drugs
than before. This is a resultof factors
such as rising costs, decline in the new
drug pipeline, and stringent regulatory
compliance norms,which have impacted
long-term business viability.

Solutions
Under Drug Development: Under R&D IT transformation initiatives:

Ÿ Metadata driven Clinical Data Management (CDM),
Ÿ Clinical Data Repository (CDR) & Analytics,
Ÿ Master Data Management (MDM),
Ÿ Collaboration Portal, eTMF,
Ÿ Modular authoring, and SOA-based integration
and leverage emerging technologies such as
Mobility, Social Media and Cloud.
Pharmaceutical Industry Reference Architecture (PIRA),
which provides business, information and application
architecture views along with reference architectures
for select solution areas such as CDM, Pharmco
vigilance and MDM. . Apart from PIRA, TCS has also
built a number of other technology frameworks,
accelerators, and solutions such as Standards, Portal,
MDM, and Reporting Frameworks that enable the
realization of the target state.

Key Focus Areas in Drug Safety IT

Ÿ Text mining from Unstructured Sources
Ÿ Image to text conversion using OCR tool
Ÿ Extract AE and Product details for auto case creation in drug safety system
Ÿ Simulation of human thoughts and interpretation to derive appropriate AE details

Unstructured
Source Analysis
(Leveraging NLP and
Cognitive Computing)

Ÿ Leveraging Robotic
Ÿ Operational Analytics Key Process Process
Ÿ
Ÿ
Aggregate Reporting
Safety Surveillance
Analytics Focus Automation Automation.
Ÿ Work ow
Ÿ Social Media Areas management.
Ÿ Auto narrative.

Ÿ Leverage social media to

extract AE details Ÿ Leverage mobility and
Ÿ Carry out Social media Social digital technologies to
Mobility
analytics to study the Media capture the Adverse Events
impact and trend analysis Ÿ TCS mobile App solution -
Ÿ Usage for case creation or SafeMobile
Signal detection

19

AND SOLUTIONS
TCS’ ADD platforms provision
cost effective clinical service
platforms, integrating key
features of our intellectual
property (IP) assets with
commercial off-the-shelf
offerings. The plug-and-play
system empowers firms to
minimize errors in clinical
studies through TCS proprietary
Decision Fabric engine, a
solution primarily focused at
introducing advanced
automation and leveraging
cognitive computing and
artificial intelligence across the
clinical trial process.
TCS PLATFORM
Our Solution
Key platforms of our cloud-based platform suite includes:
Ÿ ADD - Integrated Data Management (IDM): Enables
robust EDC functionalities to support study setup, conduct
and closeout phases.
Ÿ ADD – Metadata Registry and Transformation (MRT):
Metadata lifecycle management including clinical data
transformations.
Ÿ MetaData Registry (MDR): Enables management and
governance of metadata standards at global, TA, project and
study levels.
Ÿ Clinical Data Transformation (CDT): Transforms clinical
data acquired from a variety of structured and unstructured
data sources as per industry standards.
Ÿ ADD - Drug development insights (DDI): Analytics and
insights solutions for addressing multiple business contexts.
Ÿ ADD – Integrated Centralized Monitoring (ICM):
Comprehensive risk management, signal detection and
centralized monitoring.
Ÿ ADD - Connected Clinical Trials (CCT): Improves patient
engagement, enhances medication adherence and enables
Ÿ
adaptive trial approaches.
ADD - Integrated patient safety (IPS): Covers all aspects of
pharmacovigilance in a predictable and cost effective
manner.
20
 TCS BUSINESS TCS is one of the largest
Business Process
Services (BPS) providers
PROCESS SERVICES and is consistently
recognized as the leader
in various service lines
by leading analystrms.
We have extensive
experience and o er
$ 1.8 b+ > 30% CAGR over 5 years $ 1.8 B best-in-class business
Revenues $ 489 MM in Q3 fy16 Revenues
process services. TCS

Generating Processes
Customer’s Revenue
helps you take
* 100 Fortune 500 customers
advantage of the
330+ 74000+ Associates opportunities created

TCS BPS Revenues

Customers 22 Delivery Centers Across 12 Countries
by the changing
business landscape. We
> 99% SLA conformance empower organizations
2.5 B 1st Global BPS provider to be certi ed level 5 across the globe to

Customer’s
Transactions CMMI services

Processes
overcome industry

SG&A
BPS wide SSAE 16 compliant

challenges and
accelerate the
FY 06 TCS BPS Over the Years FY 15
realization of business
goals that help them
stay ahead of
competition.

>
Operations
Re-Design
TCS will help customers Sustained profitable
Grow their Business Growthh
Analytics & Business
Insights Process
Management
Provide value based Business
outcomes on metrics
that matter
ValueBPS Effectiveness

IT-BPS RPA
Across our customers Synergy
value chain Process
Efficiency
BPaaS /
Tools

21

ASTRA ZENECA
STREAMLINES
PATIENT SAFETY
PROCESSES ACROSS
ITS SEVEN
REGIONAL CENTERS.
Astra Zeneca aimed to ensure that it met
regulatory and safety standards through
scientific excellence and effective global
processes. The company wanted to
streamline and standardize all patient safety
and regulatory process workflows across its
seven regional centers, and decided to
partner with TCS to implement this industry
first solution where safety and regulatory
maintenance activities were integrated.
TCS SUCCESS
STORIES
QIAGEN NEEDED
FEATURE-RICH
ONLINE CHANNEL
TO SELL HIGHLY
SPECIALIZED
PRODUCTS.
Customers in biotechnology tend to quickly
outgrow traditional sales channels like e-mail
and phone. QIAGEN wanted to engage with
its large international customer base with a
savvy and seamless online platform. They
also sought to boost sales by migrating their
specialized suite of products to a self-service
web shop. The platform had to be
convenient, user-friendly, and personalized
while still supporting a wide spectrum of
capabilities and the latest web store
features.
TCS HELPS ROCHE
WITH QUALITY
DATA
MANAGEMENT
Roche Pharmaceuticals, a leading research
focused healthcare company for over 110
years, was looking for an IT partner to
provide solutions for data management and
clinical programming. After a thorough
search, they selected TCS based on TCS'
approach to managing work, commitments
to quality and delivery, and the ability to
enhance processes as TCS delivers on-time
high quality work. Roche today believes that
TCS goes out of the way to build
relationships and puts people first. Roche'
executives stated on record the level of
passion shown by the TCS staff and the
intangible benefit the company has gained
is the long term relationship with TCS.
22
 Additional Capabilities

23
24
 TCS APPLICATION At TCS, we have years of
experience in providing
DEVELOPMENT services to the software
and professional services
& MAINTENANCE industry.

SERVICES Our efficient ADM processes,

with CMMi (R) iQMS
frameworks drive operational
efficiencies and our delivery,
aligned to business metrics,
helps meet your objectives.

“CHANGE THE BUSINESS”

SERVICES $11
Architecture Consulting Billion+ Revenues
End to End Application Development and implementation
Project Change Management and Release Management
Application Rationalization and Legacy Modernization
200,000+
TCS Associates

1000+
“RUN THE BUSINESS” Active Customers

SERVICES 50%
L1 Support Managed Services
L2 and L3 services
Support, Maintenance and Enhancement
Application and Platform Administration
19
System and Database Administration Innovation Labs
Regulatory and Legal Changes
Tools Assets and Solutions

Engagement Differentiators Value Delivered ADM Focus Areas

Solution accelerators, reusable assets, migration Application Rationalization ERP, CRM, SCM
tools etc. like Mastercraft (code generation), Cost Optimization Web, Portal and Collaboration
SOLAR (SOA framework) Customer Experience Mainframe/ Legacy Application
(ITS)Advanced testing tools like the Automation and Productivity Enterprise Content Management
award- winning Intelligent Testing System Business Intelligence
CMMi (R) iQMS frameworks for operational and SOA Integration and Middleware
delivery excellence Business Process Management
Open Source Technology
Database Management
Mobility

25
 ignio™
COGNITIVE
AUTOMATION
FOR
ENTERPRISE IT

The rapid march towards digital enterprises has put significant

pressure onInformation technology (IT) to be more agile.
What does ignioTM achieve
Biotechnology organizations lookto IT to lead the technology
transformation in order to keep up with, or evenleapfrog the for your enterprise?
competition.

ignio is a leader in enterprise cognitive automation for IT

Operations. With over30 years of IT expertise through its
lineage with Tata Consultancy Services,ignio brings
ignioTM integrates silos of information to
unprecedented levels of contextual intelligence to understand the enterprise context
transformingenterprises. ignio binds together disparate yet
interconnected business applicationsand their underlying
infrastructures to perform actions autonomously and drive
smart decision-making.

Provide holistic visibility of the infrastructure supporting ignioTM accelerates actions by taking and
businessand IT operations
operationalizing decisions
Over 85% reduction in time required for root cause analysis

Eliminate automation that does not scale or cannot respondto

anomalies

Prevent and predict operational risks using cognitive analytics ignioTM empowers people to do more by
unleashing human creativity and ingenuity

26
 TCS INSIGHTS Integrated
AND ANALYTICS Offerings
SOLUTIONS Landscape

Business Analytics Digital Reimagination

Experience First
BANKING & FIN. SERVICES: INSURANCE: RETAIL & CPG:
Risk & Financial Crime, Claims Analytics, Customer Knowledge Intelligent &
compliance & Controls, Actuarial Service, Platform, Social Enterprise
Financial Advisor, Business Marketing ROI . Price & Promotions,
Ops Analytics, Assistant Boats. merchandising, Store Ops, Digital Spine
Data Demand Forecasting.

Services MANUFACTURING & HI-TECH:

THINK
Data Strategy
Health / Maturity Assessment
Business Process / Knowledge Rep.
Business Case Modeling
CPM Strategy
KPI Rationalization
Architecture Strategy
Data Driven Automation Strategy
Due Diligence
Data Governance
System Capacity Planning
Performance Engineering
Infrastructure Rationalization
Data Cloudi cation Strategy
Consolidation Roadmap
CoE / Competency Center Setup
Service Fabric
Governance
Roadmap
Competency
DATOM
Data & Analytics Target
Operating Model
27
CxO Dashboards & Scorecards,
LIFE SCIENCES:
Pharma Commercial Analytics | Risk
Sustainability, Forecast Demand & Based Monitoring, Patient Safety,
Failure, Warranty Analytics, Predictive Genomics & Meta-genomics.
Maintenance.
ENERGY & RESOURCES: UTILITIES: COMM. MEDIA & INFO:
Capacity & Performance, Predictive Asset Mgmt., Customer Insights | N/W
Procurement Analytics. Smart Analytics . Ops | Comp. Intel …
TRAVEL, TRANSPORT &
HOSPITALITY:
Strategy & Planning, Opt. FUNCTIONAL
Scheduling & Routing, Intel
BUILD Urban Exchange (IUX) .
IoT Sensor Data Analytics Customer Centricity
DW / DM Consolidation / Split
Finance Analytics
Migration to Cloud
Big Data Implementation & Analytics Supply Chain Analytics
Machine Learning
Perception Service Analytics
DevOps Talent Analytics
Natural Language Processing Sale & Marketing
Case / Rule Base Reasoning
Search & Semantic Analytics Data Monetization
Visual Analytics IT Optimization
Intelligent Business Ops (IBO)
Computational Offload
Data API & Microservices
Self-Service & Containerization
Data Virtualization OPERATE
Data Governance Setup Service Delivery
Data Architecture & Modeling Service Helpdesk
Metadata Management Infra. Administration
Master / Reference Data Management Test Factory
Data Quality Management Training Services
Information Lifecycle Management Upgrade Service
Migration Services
(Application, Data Tool,
Infrastructure)
 TCS IoT Internet of Things, offers unique
opportunities for enterprises to hyper-
connect people, processes and systems.

SERVICES However the IoT ecosystem is quite

fragmented and requires customers to
deal with multiple vendors. Addressing

AND this challenge, TCS has developed

a comprehensive set of service offerings

SOLUTIONS and assets, to help customers unlock

business value. Advantages include:

Future Proof and High Performance

Solution leveraging TCS assets and best
of breed partner ecosystem

Our Service offerings include the following Use of open industry leading standards

Flexible architecture supporting various

IoT Consulting: TCS has a comprehensive IoT framework that covers areas
patterns of connectivity
from understanding business needs to the IoT development and execution
strategy with a clearly defined roadmap. Secure solution by integrating
components of Industry leading security
IoT Implementation: The offerings include Sensor Data Analytics, Mobile players
apps for Sensor data, Machine learning & AI and Sensor Applications Cloud
deployment. Our services include integration and implementation of Backed with strong technology focus on
partner products, and system integration. Digital technologies to help customers
deal with rapid developments in
IoT Management: Services include, device management, end to end technology
security, Big data services, Cloud enablement and APIfication of sensor data.

Accelerate IoT Journey with TCS IoT solutions and key offerings

Industrial
Connected Industrie 4.0 Digital Smart City Remote Robotics &
Products Thread/Twin Energy Cognitive
Management systems

Ÿ Remote Ÿ Self Optimizing

Monitoring Production Ÿ Smart City
Ÿ Predictive Ÿ Automated Ÿ Smart Meters
Maintenance Inventory Ÿ Industrial
Ÿ Digital Thread Ÿ Distributed Ÿ Remote Energy
Ÿ Connected Cars Ÿ Management Robotics and
Ÿ Digital Twin Generation & Management
Ÿ Intelligent Smart supply Cognitive
Storage
Devices chain & Fleet systems
Ÿ Demand
Ÿ Connected Ÿ Management Response
Health Track & Trace

“According to IDC analysis and buyer perception, Tata Consultancy Services (TCS)
is a Leader in the IDC MarketScape for IoT consulting and systems integration
services worldwide. 2016”
28
 TCS ENTERPRISE PRIVATE CLOUD

Co-Hosting TCS has extensive experience in helping customers Role-based

options develop and implement optimum cloud solutions. To Access
help navigate the challenges and reap the benefits of
cloud computing, TCS defines its client's business
Environment needs, assesses the underlying technology Integration
Provisioning components (such as infrastructure, applications, with ITSM
capability processes, policies, etc.), and deploys the best suitable Tools
cloud computing environment. Our cloud services have
a judicious blend of business models and technology
License & innovation. We have strategic alliances to support our Show back &
Utilization cloud strategy - including public cloud providers. Chargeback
management model

Uniqueness in bundling applications,

infrastructure services and providing
flexibility to handle the legacy platforms,
ably supported by technology innovation

Cloud
Offerings Hybrid Cloud IaaS PaaS SaaS Public Cloud

VPDC (Shared Dedicated Private

Hosted Multi-Talent Cloud
Solutions Cloud)
Managed
Hosted Colo for Legacy & Tailored Infrastructure
Services
Managed Compute & Virtual Infrastructure
Managed Storage & Backup
Managed Network & Security

Core
High Availability | Scalable | Secured | Hybrid Cloud Integration
Infrastructure

Managing cloud on a global scale

0.7 Million + 0.7 Million+ 210 PB+ 2.6 Million + 11.5 Million+ 125000+ 120,000 +
Servers Network Storage EUC Devices Service Desk Database MIPS
devices Calls instances

29
TCS
CO-INNOVATION
NETWORK
Capabilities:

Market forces that drive the need for 1. Clinical Data Management
constant differentiation through 2. Regulatory Affairs
Innovation have always existed. The 3. Risk Based Monitoring
difference today is the pace that 4. Biostatistics and Statistical Programming
necessitates a shift in the dynamics of 5. Medical Writing and Publishing
how we execute the innovation life
cycle. No organization can claim to COIN leverages synergies across
have a monopoly on the 'thought to an entire ecosystem including:
execution' life cycle.
Startups
One of the earliest to embrace Venture Capitalists
collaborative innovation, we have the Academia Institutes
experience to participate in and Strategic Alliances
manage new models of research Tata Group Companies
collaboration: IP sourced from open Key Clients
communities, technologies wrapped
in process bundles, and investments
based on subscription rather than
ownership. We give you an ecosystem
perspective to innovation linking not
just to our own innovation labs but to
entities such as alliances, start-ups,
academic institutions and multi-lateral
organizations as well, to bring truly
collaborative innovations for your
benefit.

TCS' COINTM has gained a global

footprint in collaborative innovation.
We work with partners in the USA,
Europe, Asia, Israel. TCS' Innovation
Labs along with our COINTM partners
have developed several path breaking
ideas over the past couple of years,
many of which have been successfully
transformed into solutions.

COIN TM leverages
synergies across an entire

▪ Startups
▪ Venture Capitalists
▪ Academic Institutes
▪ Strategic Alliances
▪ Tata Group Companies
▪ Key Clients
30
 “According to IDC analysis and
TCS buyer perception, TCS is an IDC
MarketScape Leader in the
IN Worldwide SAP Implementation
Services Ecosystem Vendor
SAP ENHANCE
Assessment.” 2016
Ÿ Template & Solution
Roll-outs
Ÿ Upgrades, Enhancement
Pack updates
Ÿ Smart Operations –
RunSAP Implementation
oAssessment &
Benchmarking Services TRANSFORM
OPTIMIZE Ÿ End-End Global
Ÿ Business Centric AMS – Implementations
Global Competency Ÿ Mergers & Acquisitions,
Centers Divestitures
Ÿ Shared Services, Integrated Ÿ Business Process
Command Center Transformation
Ÿ Industrialized Services – Ÿ Landscape Rationalization
Dev, Testing, Data & Consolidation
Ÿ Migrations – On Prem &
Cloud Platforms

17,400+ INNOVATE
Global workforce
Ÿ TCS IP Solutions
Ÿ S4/HANA, Suite on
784+ HANA , HANA
Customers Ÿ HANA Cloud Platform /
Integration
Ÿ Hybris, YaaS
10000+ Ÿ UX - Fiori

Open SAP
Leaners
First SAP Partner SAP Practice – Market View
2200+
SAP HANA Consultants
Ÿ ‘Leaders’ in Gartner AMS Ÿ ‘Leaders’ in IDC Ÿ ‘Strong Performer’ in
Global MQ, worldwide. Among
Top #3 - 2015
MarketScape Worldwide
SAP Implementation
Forrester Wave™: Services
Providers For Next-
Innovation Ÿ Top #2 in Gartner Critical Services Ecosystem 2016, Generation SAP Products,
Capabilities for AMS, Among Top #5 - 2016 Among Top #5 - 2016
Centers worldwide - 2015 Ÿ ‘Leaders’ in IDC Ÿ ‘Leaders’ in Forrester
Cincinnati, Tokyo, Ÿ ‘Challenger’ in Gartner MarketScape India, Wave SAP Service
Paris, Brazil MQ survey for SAP Ranked #1 - 2014 Providers in Asia Paci c,
Implementation Service Ÿ Major Player in IDC Among Top #4 - 2015
Providers - 2015 MarketScape SAP
US $ 1.45 Bn Implementation Services
Practice Ecosystem Among Top #5
- 2014

31
 TCS ORACLE
PRACTICES
Salient Awards and Recognition

LEADER Ÿ Oracle Excellence Award – 2016 Global Partner Oracle Cloud

2015 Solutions
Magic Quadrant Application Implementation Services
Ÿ Oracle Excellence Award – 2016 Premium Cloud Partner for APAC
LEADER Ÿ Specialized Partner for Applications - 2016
2015 Ÿ Leader in Oracle Implementation Services – Gartner MQ
Magic Quadrant Application Management Services

Customer
Relationship
Joint Initiatives
Management
Global Campaigns on new solution themes
Solutions Led o erings
Enterprise Enterprise
E-BUSINESS Resource
Oracle Industry Solutions Accelerator
Content
SUITE Planning
Management SEIBEL CRM
Program in focused Industry Verticals
PEOPLESOFT Strategic Partner Equipment
ENTERPRISE

EDGE AND ADVISORY

Purchase Program: Investments
INDUSTRY
PRODUCTS in Oracle ExadataCoE infrastructure;
Enterprise Security Enterprise
&
e-business
SERVICES HYPERION Perfomance Express Oracle HCM - Rapid O ering
N

Identity Management Management

IO
OU

AT

Business In telligence Applications

TS

RM
OU

FO
RC

TECHNOLOGY
IN

NS

PRODUCTS JD Edwards EnterpriseOne Financial

G

A
TR

JD EDWARDS Management
ORACLE Oracle Data Warehousing
BUSINESS FUSION Supply
Business INTELLIGENCE MIDDLEWARE
Chain
Oracle Database 11g Performance Tuning
Intelligence
Mamangement
Oracle Essbase 11
Oracle Hyperion Planning
Enterprise Oracle WebCenter Content
Application
Integration Oracle WebCenter Portal
PeopleSoft Enterprise Financial Management
Oracle Transportation Management
Process
Management

32
 TCS IT
Our dedicated and customer centric
support model and global, industrialized
delivery capability, complimented with

INFRASTRUCTURE our technology agnostic transformation

DNA, positions us uniquely in the
Infrastructure Services market place. In

SERVICES addition, due to our transparent and

flexible work culture we have been
rated highest among peers in gaining

Facts & Figures

$2 14% 500+ 6 25+ 40,500+ 100+

Billion Y-oY Customers Patents in IS Global Associates. Global
Business. growth. Transition and Delivery DC migrations.
Transformation Center in
frameworks. 9 Countries.

Enterprise-Wide Triple Certified. (ISO 27001, ISO 20000 and ISO 9001). Support 250K MIPS and 1PB of Mainframe.

Agile Compu ng Services Digital Workplace Services Enterprise Security Unified Communica on &
Collabora on

Digital Service Desk Enterprise Systems Management Applica on Management

Cloud Service Brokerage

Service Management Intelligent Network Services

Enterprise Transformation Services

Cloud Transforma on DevOps Integra on Hosted Messaging Enterprise CMDB

DC Transforma on Big Data Solu ons BYOD & VDI Service Modelling

Tools & Enablers

Infra
NetAsthra ignio Assessment
ICMP

CxO Dashboard, Neural Network Services Roadmap, Digi za on of Enterprise

Opera ons view based automa on Technology Assessment Cloud management

Global Partners & Alliances

33
 TCS DIGITAL The TCS Digital Enterprise Services &
Solutions (DESS) unit is focusing on
ENTERPRISE providing solutions and services
SERVICES AND around the key digital forces:
SOLUTIONS ▪ Mobility ▪ Big Data
▪ Social Media ▪ AI & Robotics
▪ Digital Marketing ▪ Cloud Computing
& Robotics

Offerings

DESIGN CONTENT TECHNOLOGY MEASURE

Design Thinking Strategy Digital Marketing Insights
Service Design Acquisition Digital Commerce Personalization
Experience Lifecycle Digital Experience Optimization
Design Monetization
Loyalty
Predictive

34
 TCS Going beyond
Quality Assurance…
ASSURANCE Assuring Business
SERVICES Ranked as leaders in independent testing and validation
services by leading analyst firms like Everest, Gartner,
NelsonHall and Ovum, TCS offers one of the most
9.0% of TCS quarterly revenue comprehensive portfolios, addressing both business and
quality challenges for its global clients. We empower
organizations across domains to optimize overheads,
615+ customers around realize first mover advantage and improve customer
the globe satisfaction.

TCS offers assurance services across the testing value cycle,

35,000+ Assurance including test consulting and advisory, test services
(functional & nonfunctional) implementation and
professionals managed services for test environment and test data
management. We continually redefine testing and QA
30,280+ certi ed in paradigms to help our clients stay ahead of the curve. Our
library of domain-based reusable business functions and
Assurance tools proven engagement model founded on the twin pillars of
product and process quality enable us to deliver certainty
to our clients.
65+ mature TCOEs
With specialized test environments and labs, TCS drives the
delivery of assurance in a non-disruptive, agile, and
automated manner, making the entire development
100+ accelerators lifecycle more efficient.

36 patents led

Awards and Recognition RECOGNIZED AS “LEADER”

with Best in Class Delivery
Capability in Testing Services
Ÿ TCS Recognized as a Leader in Independent Testing Services by Everest for Third Consecutive Year
Group(2017) by Everest Group (July, 2016)
Ÿ TCS Recognized As a Leader in Application Testing Services for Third Consecutive
Year by Gartner (2016) “LEADING VENDOR”
Ÿ TCS have won an award in ‘The Best Overall Testing Project – Retail’ category at ‘The Award by TESTA For
European Software Testing Award’ (TESTA) 2016 in collaboration with Marks & Assurance Services in
Spencer UK and Europe
Ÿ TCS Recognized As a Leader for the Second Year Running by NelsonHall’s NEAT (November, 2016)
Vendor Evaluation for Software Testing (2016)
Ÿ TCS recognized as Leader in the rst ever Canadian MarketScape by IDC for
RECOGNIZED AS “LEADER”
Enterprise Application Testing Services (2016)
in application testing services
Ÿ TCS positioned as Major Player in the rst ever Canadian MarketScape by IDC for
by Gartner for third
Mobile Application Testing Services (2016)
consecutive year
Ÿ TCS Recognized as a Leader with Best in Class Delivery Capability in Testing Services
(December, 2016)
for Third Consecutive Year by Everest Group (2016)
35
Experience Results
Experience Partnership
Experience Leadership

Experience Certainty.
Experience TCS.

36
NOTES
Copyright © 2017 Tata Consultancy Services Limited