Al Marzouqi & BinSalem

Fire Fighting Coatings L.L.C.

Manual

Integrated
Management
System

QHSE
In the Field of
Surface Preparation & Treatment
Protective Coating
Scaffolding
Tank lining
Passive Fire Protection
Concrete Repair & Rehabilitation
Concrete Surface Protection

This document is the property of Al Marzouqi & BinSalem Fire Fighting Coatings L.L.C. This document or any part
thereof may not be divulged to third parties, be copied nor in any other way be made use of without permission of Al
Marzouqi & BinSalem Fire Fighting Coatings L.L.C.

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Edition: 01
Date: 02.03.2010
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Integrated Management System

1 Table of Contents

Item Description Page

1 Table of Contents 2
2 Commitment Declaration 3
3 The Company 5
4 Integrated Management System 6
4.1 Implementation and operation 6
4.2 Structure of Integrated Management System 8
4.3 Communication and Management Structure 8
5 Authority, Responsibilities and Communication 9
6 Quality, Health & Safety, Environmental procedures 9
6.1 General 9
6.2 List of Quality, Health & Safety and Environmental Procedures 10
7 Exhibits
14
 Exhibit A – Structure of QHSE Management System
 Exhibit B – MBS L.L.C Organization Chart
15
 Exhibit C – The MBS Subsidiaries
16
Appendix 17
Distribution List 18
Page Reference 19
List of Abbreviations 20

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Integrated Management System

2 Commitment Declaration
QUALITY, HEALTH, SAFETY AND ENVIRONMENTAL

MBS and its subsidiaries in United Arab Emirates and Qatar declares that it can
achieve its objectives if the operational performances of its activities along with the
supplied services / products meet the requirements of our customers, contractual
documents and other written instructions. To achieve this the company is certified and
complies to ISO 9001:2008 for Quality in addition to this, the system is designed to
meet the requirements of OHSAS 18001:2007 for Health & Safety and ISO
14001:2004 for Environmental. The Integrated Management System is aimed at
continuous improvement of the organization.

Responsibility for achieving and sustaining Quality, Health, Safety and Environmental
requirements ultimately rests with the Top Management. The responsibilities shall be
assigned through the line management. As an essential part of the company‟s day-to-
day management, every Manager shall be responsible for ensuring that adequate
resources are made available.
MBS views Quality, Health & Safety and Environmental Management equally with all
its other business objectives.
MBS expects other parties and individuals with whom we do business with to
demonstrate the same level of commitment.
The Company is committed to the following:

o To comply with the requirements of all applicable legislation, regulations and client
requirements.
o To set objectives and measures for Quality, Occupational Health and Safety, and
Environmental Performance.
o To monitor and review the set objectives / measures.
o Periodically review the effectiveness / performance of the QHSE management
system and the continuing suitability of this commitment declaration.
o The commitment declaration shall be prominently posted in each work area and
public area at each MBS location.
o Communication of the commitment declaration shall be included in the QHSE
awareness training provided to all employees. The communication shall include
contents of the policy, its meaning, and the employee‟s role and responsibility to
comply with the policy. For all new employees, QHSE awareness and
communication of the company commitment declaration shall be included in the
new employees‟ induction training.
o To educate, train and motivate employees to carry out their activities in a
responsible manner in accordance with the requirements of the QHSE
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management system and all relevant legislation.
o To assess all operational activities and potential changes to identify significant
hazards and / or environmental impacts and implement appropriate measures to
ensure that exposure to such risks is maintained as low as reasonably
practicable.
o Striving to prevent the occurrence of accidents or exposures, which could cause
harm, or damage, to individuals or the environment and maintain emergency
plans in order to minimize such risks and consequent adverse effects.
o Striving to achieve continual improvement of the QHSE management system
and related performance.
o Seeking to minimize consumption of materials, promote recycling and reduce
waste whenever practicable and strive to prevent pollution by reducing emissions,
discharges and wastes to a practicable minimum.

TOP MANAGEMENT

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3 The Company
The history of the Al Marzouqi & BinSalem Fire Fighting Coatings L.L.C.
(MBS) has its beginnings since 1977. The Salem Family expertise for
preventive corrosion technologies, passive fireproofing, scaffolding and
protective coating application with over 30 years of experience in
Germany, Middle East, North Africa, to the Arabian Gulf for the onshore
and offshore power generation installations and oil & gas plants. MBS
employees being experts in the field of Surface Preparation and
Treatment Systems, Fireproofing and Scaffolding and despite its
traditional conscience, MBS has constantly adapted to the requirements
of the market thus always aligned its development accordingly.

MBS has another subsidiary in the State of Qatar engaged in the

following fields:

 Surface Preparation & Treatment

 Scaffolding
 Passive Fire Protection (Fireproofing)
 Tank lining
 Concrete Rehabilitation & Coating

MBS offers a wide range of services in these business fields of industrial

sector and maritime sector.
Our trained employees correspond in their field of tasks, covering an
extremely wide spectrum of technical and commercial fields with their
various qualifications.

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Integrated Management System

4 Integrated Management System

4.1 Implementation and operation

The MBS procedures and flow charts that are identified in this Manual
have been developed and defined for use within all relevant
departments and are applicable to all projects, except where specific
project requirements are identified and mandatory to be utilized. All
staff and personnel are required to observe and implement them at all
times, unless modified by contractual requirements, thereby
promoting a continuity of working methods throughout the Company.

The Systems Manager is the member of the Executive Management

Team with specific responsibility for the Integrated Management
System and is the Management Representative in terms of the
Quality Management System (ISO 9001), the Environmental
Management System (ISO 14001) and the Occupational Health &
Safety Management System (OHSAS18001). Management review is
considered to be a fundamental feature of the Company‟s
management system. The management team shall undertake an
annual Management Review of the Integrated Management System.
This review shall include, but need not be limited to, the following
topics that should form the basis of a prepared agenda for the
meeting.

o The Company‟s Quality Health, Safety and Environmental

commitment declaration.
o Performance against objectives.
o The status of the Integrated QHSE Manual, and other Corporate
Procedures.
o Procedure coverage relative to requirements of ISO 9001,
OHSAS 18001 and ISO 14001.
o Procedure coverage relative to Safety Management System
Requirements.
o Process performance and product conformity.
o Internal audit findings and Schedule.
o Corrective / Preventive Actions. Deficiency Reports and Trend
Analysis.
o External audit (e.g. TUV and Client) findings.
o Sub-contractor/vendor performances.
o Customer and interested parties complaints/comments/feedback.
o Recommendations for improvement and potential QHSE
objectives for following year.
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o Evaluation of Integrated Management System effectiveness and
commitment to continual improvement.

Where satisfactory evidence exists of ongoing Management Review it

is recognized the annual review does not require any revision of these
areas in detail. MBS believes that, greater benefit is obtained from a
regime of ongoing review of our systems and processes via audit and
the various management and projects forums operating within the
Company, all of which are deemed to demonstrate evidence of
ongoing management review.

It is the responsibility of the Systems Manger to ensure that the

annual Management Review is carried out and that all necessary
information is available for the review meeting. A record of the annual
Management Review shall be maintained on file.

The Company shall retain records relating both to projects (e.g.

certification) and systems (e.g. management reviews internal audits,
corrective actions, etc.) for a minimum of five years or longer where
contractually agreed.

All Project Managers, Departmental Managers, Site Managers and

Supervisory personnel are required to make themselves familiar with,
and implement all Corporate and Project Procedures, which affect
operations under their control, irrespective of the originating
Department. Managers and Supervisors must also ensure that all
personnel within their jurisdiction are familiar with all systems and
procedures relevant to their work and that personnel allocated specific
tasks are competent.

The implementation of the Quality, Health, Safety and Environmental

Policies and all other relevant procedures and practices is monitored
via the combination of internal and external auditing, inspection and
review activities.

References:

All procedures & process flow charts (Section 6.2 of this document)

MBS-HS-130 Health & Safety Management Manual

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MBS-EN-120 Environmental Management Manual

MBS-QM-100 Quality Management Manual

4.2 Structure of Integrated Management System

The Integrated QHSE Management System utilizes three levels of

documents, Policy, Practice, and Procedure. This document and the
individual system manuals represent „Policy‟ and are supported by a
number of corporate procedures as listed in Section 6.2. Which form
the second level of the system, i.e. "Practice". In turn, Work
Procedures, e.g. Drawings, Methods, etc. constitute the third level
"Instructions". All the QHSE Procedures that make up the Quality.
Safety and Environmental Systems are similarly structured and the
three disciplines are drawn together in individual procedures where
practicable. The overall structure and inter-relationship of the above
disciplines is shown in Exhibits A.

Reference:

IMS-Policy

All procedures and process flow charts (Section 6.2 of this document)

Appendix III – Interrelation of IMS and Standard Procedures

Appendix II – Interaction of IMS

4.3 COMMUNICATION AND MANAGEMENT STRUCTURE

4.3.1 Corporate Organization

The corporate organization of MBS is shown in Exhibit B.

The organization is structured to provide the maximum of support to

the Managing Director whilst maintaining the core objectives and
consistency of approach demanded of a multi-disciplined organization.

Further details of the Company's corporate and Project Organization is

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given in the relevant system manuals and Project Specific Quality,
Health, Safety and Environmental Plans, etc.

4.3.2 Organization Charts

Any change to the Corporate Organization Chart shall be approved by

the Managing Director and be identified with an "effective from" date.
Where changes made significantly affect the interpretation of this and
other corporate documents, these shall be updated as soon as
practicable following any change made.

Similarly, all Senior Managers and Project Managers shall ensure that
any Departmental / Project Organization Charts issued by them are
similarly endorsed.

Reference:
Exhibit B Corporate Organisation

5.0 AUTHORITY, RESPONSIBILITIES AND COMMUNICATION

.

The authority and responsibilities of all personnel are defined via the
individual system manuals and procedures.

Reference:

MBS-QM-110 Quality Manual

MBS-EM-120 Environmental Manual

MBS-HS-130 Health & Safety Manual

MBS-ENV-PRC-004 Operational Control

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6.0
QUALITY, HEALTH SAEETY AND ENVIRONMENTAL
PROCEDURES
6.1
General

QHSE Procedures are updated on an ongoing basis to reflect changes

deemed necessary by technological improvements, audit findings,
trend analyses, and other Inputs from appropriate personnel. The
Systems Manger or his designee approves these.

Reference:

MBS-QM-PRC-001 Control of Documents

MBS-QM-PRC-003 Control of Records

MBS-QM-PRC-007 Internal Audits

Exhibit 7 A Structure of Integrated Management System

6.2
List of QHSE Procedures and Flowcharts.

Environmental System Procedures;

Document Title Document Number

Environmental System Management Manual MBS-ENV-120

Control of Emissions MBS-ENV-PRC-001
Control of Effluents and waste MBS-ENV-PRC-002
Control of Noise MBS-ENV-PRC-003
Operational Control MBS-ENV-PRC-004

Quality System Procedures

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Document Title Document Number

Manual for Integrated Management System MBS-QHSEM-100

Quality System Manual MBS-QM-110
Control of Documents MBS-QA-PRC-001
Documents & data Treatment MBS-QA-PRC-002
Control of Records MBS-QA-PRC-003
Control of Non-conforming Products MBS-QA-PRC-004
Corrective Action MBS-QA-PRC-005
Preventative Action MBS-QA-PRC-006
Internal Audits MBS-QA-PRC-007
Measurement of customer Satisfaction MBS-QA-PRC-008
Sales & Contract Review MBS-QA-PRC-009
Supplier Evaluation MBS-QA-PRC-010
Stores Control MBS-QA-PRC-011
Calibration Control MBS-QA-PRC-012
Handling & Packing Deliveries MBS-QA-PRC-013
Release of Finished Product MBS-QA-PRC-014
Coating Test Panel MBS-QA-PRC-015
Scaffolding Procedure MBS-QA-PRC-016
Cleaning & Surface Preparation MBS-QA-PRC-017
Application of Coating MBS-QA-PRC-018
Coating Site Test & Inspection MBS-QA-PRC-019
Tank lining with GRE MBS-QA-PRC-020
Fire proofing application of Chartek MBS-QA-PRC-021
Scaffolding Detailed Procedure MBS-QA-PRC-022
Insulation Site Procedure MBS-QA-PRC-023
Change Management Procedure MBS-QA-PRC-024

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Quality System Flowcharts;

Document Title Document Number

Management Review MBS-QA-FCH-001

Continual Improvement MBS-QA-FCH-002
Preparation of Bid MBS-QA-FCH-003
Bid Award MBS-QA-FCH-004
Contract Review MBS-QA-FCH-005
Design Change MBS-QA-FCH-006
Project Department MBS-QA-FCH-007
Quality Planning MBS-QA-FCH-008
Stage inspection MBS-QA-FCH-009
Project Execution MBS-QA-FCH-010
Selection and evaluation of suppliers MBS-QA-FCH-011
Purchase activities MBS-QA-FCH-012
Receiving of Goods MBS-QA-FCH-013
Preventative maintenance MBS-QA-FCH-014
Performance appraisal MBS-QA-FCH-015
Training and development MBS-QA-FCH-016
Promotion, Increment MBS-QA-FCH-017
Punishment termination MBS-QA-FCH-018
Blasting Process MBS-QA-FCH-019
Inquiry Process MBS-QA-FCH-020
Issue of Store Material MBS-QA-FCH-021
Painting Process MBS-QA-FCH-022
Yard Flow MBS-QA-FCH-023

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Integrated Management System

Health and Safety System Procedures;

Document Title Document Number

Health and Safety Management Manual MBS-HS-130

Accidents and diseases monitoring MBS-HS-PRC-001
Hazard presentation and control measures MBS-HS-PRC-002
Emergency preparedness MBS-HS-PRC-003
Personal protective equipment MBS-HS-PRC-004
Equipment control and maintenance MBS-HS-PRC-005
Risk management MBS-HS-PRC-006
Toxic and hazardous substances MBS-HS-PRC-007
Permit to work MBS-HS-PRC-008
Logout / Tagout MBS-HS-PRC-009
Confined space entry MBS-HS-PRC-010
Transportation MBS-HS-PRC-011
Group & HSE meeting MBS-HS-PRC-012
Off the job safety MBS-HS-PRC-013
Blasting & painting safe practices MBS-HS-PRC-014
Lifesaving and firefighting MBS-HS-PRC-015
Risk assessment procedure MBS-HS-PRC-016
HSE Legal Register MBS-HS-PRC-017

Note: The issue and development of MBS Company procedures

is an ongoing process and up to date list and status on all QHSE
Procedures is available from QHSE Department. The list herein is
subject to additions or deletions as part of this process.

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7.0 EXHIBITS
EXHIBIT A – STRUCTURE OF THE INTEGRATED (QHSE) MANAGEMENT SYSTEM (ISO 9001, ISO 14001 and OHSAS 18001)
ACT PLAN

Management System Policy

Management Review

General Planning
Input
Output Management Policy Identification and evaluation of
review aspects, impacts and risks.
Identification of Legal and
Improvement QHSE (IMS) other requirements.
Manual Contingency planning
General Improvement Planning Objectives, targets and
Corrective, preventive and programme.
improvement action. General requirements Organisational structure, roles,
responsibility and authorities.

CHECK DO
Performance Implementation
Performance assessment assessment and operation Implementation and
operation
Monitoring & measurement.
Evaluation of compliance. Operational control.
Internal audit. Management resources.
Nonconformity, corrective Documentation requirements.
and preventive action. Communication.
Emergency preparedness &
response.
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EXHIBIT B

Corporate Organization

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Integrated Management System

EXHIBIT C

Operations Structure

The MBS Subsidiaries (UAE & Qatar)

Al Marzouqi & BinSalem Fire Figthing

Coatings
Abu Dhabi – U.A.E.

Al Marzouqi & BinSalem Fire Figthing

BenSalem Fire Fighting Coatings Coatings
Doha - Qatar Dubai – U.A.E.

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Appendix

Register of the Appendixes

Appen- No. of Chapter in

Subject Page
dix pages Manual
List of QHSE Procedures &
1 4 6.2 10-13
Flowcharts
7.0
2 Structure of IMS 1 14
Exhibit A
Corporate Organisation 7.0
3 1 15
“Organisation Chart” Exhibit B
Operations – Subsidiaries 7.0
4 1 16
Structure Exhibit C

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Distribution list

0 File DCC
1 Butrus Salem Managing Director
2 Marwan Salem Systems Maanger
3 Abdallah Radwan Operation Manager
4 Esa Salem Senior Site Manager
5 Mutasim Al Rousan Site Manager
6 Ahmed Radwan Chief Accountant
7 Marc Rapacon QHSE Engineer
8 Saher Atout Site Manager
9 Antonio Batanian Site Manager
10 Binu S. QHSE Engineer
11
12

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Page reference:

The QHSE (IMS) Management Manual Issue 01 comprised the following upon its
publication on March 8, 2008:

- Manual pages 1 – 13
- Appendixes 14 – 20
- Page reference/Status of changes
- Abbreviations

The following changes have been made since publication and where handled as per
-item: ISO 14001:2004 Clause 4.4.5 Control of documents; ISO 9001:2008 Clause 4.2.3 Control of
documents and OHSAS 18001:2007; Clause 4.4.5 Control of documents - and distributed
accordingly:

Status of changes:

Rev.- Signature
Date Page Change
No. LQHSE
OHSAS 18001:1999
6th Feb. 2008 Page 3 01
OHSAS 18001:2007
Reference and linkage to
Entire Document MBS-QM-110, MBS-EM-
8th Jan. 2009 02
MBS-QHSEM-100 120, MBS-HS-130
(integration)
Al Marzouqi & BinSalem
Firefighting Coatings
Footer name change each L.L.C.
8th Jan. 2009 02
page Al Marzouqi & BinSalem
Fire Fighting Coatings
L.L.C.
ISO 9001:2000
8th Jan. 2009 Page 21 last para. 02
ISO 9001:2008
8th Jan. 2009 Appendix I, II, III, IV, V 02 Updating & revision
Quality, Health & Safety,
Environmental Objectives
8th Jan. 2009 02 Updating & revision
and Targets (entire
documents)
Added MBS-QA-PRC-024
2nd Mar. 2010 Page 11 03
Change Management

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List of Abbreviations

MR Management Representative
MD Managing Director
EIS Environmental Impact Score
ERWDA
Environmental Research & Wildlife Development
Agency
ISO International Organization for Standardization
QA Quality Assurance
QC Quality Control
QHSE Quality Health Safety & Environment
HSE Health Safety & Environment
ADEA Abu Dhabi Environmental Agency
LQHSE Lead QHSE

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