PASS ACTIVITIES

Facilitator: Sharon

Unit of Study: BUSS1000

Year: 2017 Semester: 1 Week: 6
References for material: Week 5 Lecture Slides, Conway, Z. (2017, March 15). Ikea drivers living in trucks for months.
Retrieved from http://www.bbc.com/news/business-39196056, Iyengar, R. (2017, March 15). Ikea gives India employees six
months paid parental leave. Retrieved from http://money.cnn.com/2017/03/15/news/india/ikea-india-parental-maternity-
leave/

Learning Outcomes
1. Understand and differentiate between the key concepts relating to technology: (1) Systems View; (2) Business
System; (3) Social Systems and (4) Digital disruption
2. Synthesising concepts with application by providing a recommendation
Agenda
1. Intro/Recap (5 min)
2. Physical MCQ! (15 minutes)
3. Application and Recommendation (20 minutes)
4. Conclusion (5 mins)

STUDY TIP: When you research, research concepts, as well as the company. This will give you a better understanding not only
of the framework/theories, but also how to apply them (whether argument or rebuttal)

1. INTRO/RECAP (5 MINS)
 Why is a SWOT analysis useful?
 What does VRIO stand for?
 What is it used for?

2. PHYSICAL Multiple Choice Questions (15 MINS)

1. A Business Process can also be known as an Activity System
A. True
B. False

2. Which of the following is an example of a systems boundary?

A. USYD’s Business School IT department looks after enrolment and student emails, but is not responsible for
assessment marking
B. Business School’s IT department is part of the wider USYD IT department
C. The IT department regularly communicates with the Marketing department
D. If there is a problem with a student’s email, they submit an online enquiry to IT

DISCLAIMER: PASS materials (e.g., activities/ questions/practice quizzes) have been developed by the PASS team using a range of
resources. Unlike lecture and tutorial materials, the content has not been developed in collaboration with lecturers and it does not have
the status of “formal course content”. Rather, it is based on common questions from students and your facilitator’s experiences. PASS
materials are only intended for PASS sessions and are not to be taken to lecturers or tutors. PASS material is not necessarily representative of
assessable/examinable content but does provide opportunities to deepen and apply your learning in specific unit of studies. For specific
advice on examinable content ALWAYS consult with your lecturers. The PASS team do not know what is on exams and cannot comment
on assessable materials at any time. It is not ethical for PASS facilitators to share their knowledge of the exams they have sat in the past, to
advantage PASS participants against people who do not come to PASS. The PASS management team have instructed PASS facilitators
not to provide such information at anytime.
 3. Which of the following relates to whether a business process is embedded?
A. After staff write an email, they get their manager to check the content. Once their manager has checked it, they
give it to another colleague to check for other errors.
B. A staff member is sick so there is no one to reply back to student enquiries to IT
C. When you log into MyUni, you can only see Sydney Student (and not Blackboard, USYD Mail etc.)
D. If a student has a query, they go to the Student Information Office. The SIO tells them to send an email. They
then receive a reply asking them to come into the SIO.

4. Which of the following is NOT a part of information technology?

A. Procedures
B. Software
C. Data
D. Hardware

5. Circle the most accurate one.

A. Business system = Activity System
B. Business System = Social System + IT
C. Business System = Information System
D. Business System = Activity System + Information System

6. The following factors have contributed to “Digital Business Disruption”:

A Population growth and a growing middle class
B A lot of information being generated and shared
C Teaching machines to learn, rather than just programming them

A. A and B are true

B. B and C are true
C. A and C are true
D. A, B, and C are true

7. A social system view is about  tick the boxes:

Innovation and learning
Efficiency and minimising costs
Focuses on the employees and what motivates them
Strict control and emphasises sticking to the rules

8. Which of the following are examples of effectiveness?

Instead of going to the Post Office to post the products after each order is placed, postage is done at the end of
each day, once all the orders have been taken (efficiency)
A café gets rid of their lunch menu and only focuses on serving breakfast as these products have larger
profit-margins
A restaurant installs a POS system so that all orders placed go directly to the kitchen, without the waiter needing
to take it in person
A law firm implements a system so that all emails sent by graduates will go first to a partner’s inbox and
checked (for accurate legal advice) before being sent from the partner’s email

DISCLAIMER: PASS materials (e.g., activities/ questions/practice quizzes) have been developed by the PASS team using a range of
resources. Unlike lecture and tutorial materials, the content has not been developed in collaboration with lecturers and it does not have
the status of “formal course content”. Rather, it is based on common questions from students and your facilitator’s experiences. PASS
materials are only intended for PASS sessions and are not to be taken to lecturers or tutors. PASS material is not necessarily representative of
assessable/examinable content but does provide opportunities to deepen and apply your learning in specific unit of studies. For specific
advice on examinable content ALWAYS consult with your lecturers. The PASS team do not know what is on exams and cannot comment
on assessable materials at any time. It is not ethical for PASS facilitators to share their knowledge of the exams they have sat in the past, to
advantage PASS participants against people who do not come to PASS. The PASS management team have instructed PASS facilitators
not to provide such information at anytime.
 3. CASE STUDY – IKEA (20 MINS)

1. Discuss what makes up the “business system” of IKEA? Come up with ONE example in your groups.

2. Do you think IKEA is more “structured” or “unstructured”? Provide evidence for your argument

3. Provide recommendations to IKEA on how to improve their EFFICIENCY and EFFECTIVENESS through “digital
disruption

DISCLAIMER: PASS materials (e.g., activities/ questions/practice quizzes) have been developed by the PASS team using a range of
resources. Unlike lecture and tutorial materials, the content has not been developed in collaboration with lecturers and it does not have
the status of “formal course content”. Rather, it is based on common questions from students and your facilitator’s experiences. PASS
materials are only intended for PASS sessions and are not to be taken to lecturers or tutors. PASS material is not necessarily representative of
assessable/examinable content but does provide opportunities to deepen and apply your learning in specific unit of studies. For specific
advice on examinable content ALWAYS consult with your lecturers. The PASS team do not know what is on exams and cannot comment
on assessable materials at any time. It is not ethical for PASS facilitators to share their knowledge of the exams they have sat in the past, to
advantage PASS participants against people who do not come to PASS. The PASS management team have instructed PASS facilitators
not to provide such information at anytime.
 Ikea drivers living in trucks for months
By Zoe Conway; 15 March 2017

Lorry drivers moving goods in Western Europe for Ikea and other retailers are living out of their cabs
for months at a time, a BBC investigation has found.
Some drivers - brought over from poorer countries by lorry firms based in Eastern Europe - say their salary is
less than three pounds an hour.
The drivers the BBC spoke to were employed by haulage companies based in Eastern Europe, which are paid to
transport Ikea goods.
Romanian driver Emilian spends up to four months at a time sleeping, eating and washing in his truck. He says
the salary he takes home is a monthly average of 477 euros (£420). He says he cannot afford to sleep anywhere
else - he receives around 45 euros (£40) a day in expenses, which is meant to cover all hotel bills and meals.
During the working week, Emilian cooks and eats at the roadside. He says conditions have left him feeling "like
a prisoner, like a bird in the cage".
"It's not good for drivers, it's not safe for other people on the road... it is possible to [cause an] accident," he
says.
Emilian is not alone. It is not just within the Ikea supply chain, but also in those of several other big, household
names.
Ikea said it puts ''strict demands'' on its suppliers concerning wages, working conditions and following
applicable legislation, and audits them regularly to check compliance.

However, at a lorry stop in Lincolnshire, one anonymous Polish driver explains: "We spend a lot of time living in
lay-bys where there are no toilets, no showers, no facilities. "The work is paid a bit better than what I would get
in Poland, but this life is not good. I do it for my family.''

Ikea gives India employees six months paid parental leave

By Rishi Iyengar; 15 March 2017

The furniture giant has announced that all its employees in India -- women and men -- will be entitled to 26
weeks of paid parental leave on the birth of a child. That puts India ahead of several much richer economies,
including the U.S., Japan, Germany and France.

"For us co-workers are no less than a family and it becomes imperative for us help them through an important
phase like this of their lives," Anna-Carin Månsson, Ikea India's head of human resources, said in a statement.
"We remain committed towards empowering our co-workers at the workplace and ensuring equal
opportunities."
4. CLOSING (5 mins)
Write down one new thing you have learnt today! What would you like to consolidate?

Next Week:
STRATEGY!

Thanks for coming!!

DISCLAIMER: PASS materials (e.g., activities/ questions/practice quizzes) have been developed by the PASS team using a range of
resources. Unlike lecture and tutorial materials, the content has not been developed in collaboration with lecturers and it does not have
the status of “formal course content”. Rather, it is based on common questions from students and your facilitator’s experiences. PASS
materials are only intended for PASS sessions and are not to be taken to lecturers or tutors. PASS material is not necessarily representative of
assessable/examinable content but does provide opportunities to deepen and apply your learning in specific unit of studies. For specific
advice on examinable content ALWAYS consult with your lecturers. The PASS team do not know what is on exams and cannot comment
on assessable materials at any time. It is not ethical for PASS facilitators to share their knowledge of the exams they have sat in the past, to
advantage PASS participants against people who do not come to PASS. The PASS management team have instructed PASS facilitators
not to provide such information at anytime.