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This document is copyrighted by the American Psychological Association or one of its allied publishers.
Nele De Cuyper
K.U. Leuven
Erik Berntson
Stockholm University
Kerstin Isaksson
Mälardalen University
345
International Journal of Stress Management Copyright 2008 by the American Psychological Association
2008, Vol. 15, No. 4, 345–363 1072-5245/08/$12.00 DOI: 10.1037/a0013869
346 Bernhard-Oettel, De Cuyper, Berntson, and Isaksson
Permanent full-time employment has long been the standard for a ma-
jority of the workforce (Connelly & Gallagher, 2004). In recent years,
globalizing competition has spurred flexible personnel staffing strategies,
such as part-time, fixed-term, or on-call employment (OECD, 2002). These
forms of employment imply a reduced presence in the organization and
uncertainty about the future of the job, and they are hypothesized to relate to
poor well-being and detrimental organizational attitudes (Beard & Edwards,
1995). To date, however, results on the association between alternative
employment and psychological outcomes have been inconsistent (De Cuyper
et al., 2008; Thorsteinson, 2003).
In this paper, we focus on two explanations for this inconsistency. These
explanations underline different aspects of the heterogeneity in alternative
employment arrangements. First, unlike some earlier studies, we distinguish
among different types of alternative employment arrangements: we argue that
stress risks and, hence, strain, are conditional upon the specific type of
arrangement (Aronsson, Gustafsson, & Dallner, 2002; Bernhard-Oettel,
Sverke, & De Witte, 2005). Second, another aspect of heterogeneity concerns
employees’ job and contract preferences (Aronsson & Göransson, 1999;
Connelly & Gallagher, 2004). Some employees accept a flexible arrange-
ment because it was offered with the job they wanted or because they
prefer a flexible arrangement. Others are forced to accept any assignment
they are offered (Guest, 2004; Thorsteinson, 2003). This difference in
preferences may lead workers to appraise similar employment conditions
differently, and it may induce differences in perceived control over life
and career (Krausz, 2000); factors that are known to relate to strain (e.g.,
poor well-being). Strain, in turn, may prompt withdrawal, or it may
encourage employees to leave the current situation, implying unfavorable
consequences for the organization (e.g., affective organizational commit-
ment and turnover intention). This study investigates different types of
alternative employment forms and individual’s preferences for job and
contract in relation to employee’s well-being (health and life satisfaction),
as well as organizational attitudes (organizational commitment and in-
tentions to quit).
Well–Being and Attitudes in Alternative Employment 347
are agency work and independent contracting (De Cuyper et al., 2008). We
chose not to include these last groups because these workers are not directly
hired by the organization, and definitions of the contracts differ across
countries. For example, agency workers have a permanent contract with the
agency in some countries, whereas in other countries, their contract with the
agency is temporary (OECD, 2002).
Part-Time Work
Part-time work accounts for about 17% of the European workforce and
deviates from the standard in number of working hours (Parent-Thirion et al.,
2007). This implies some specific stressors; for example, limited inclusion in
the organization (Martin & Sinclair, 2007), weaker social relationships at
work (Thorsteinsson, 2003), and fewer promotion and training opportunities
(Corral & Isusi, 2004). Nonetheless, unfavorable outcomes in part-time
compared with full-time workers have not consistently been found: research
has reported either no differences (Krausz, Sagie, & Biderman, 2000) or
more positive attitudes for part-time workers (Guest, Oakley, Clinton, &
Budjanovcanin, 2006; Martin & Sinclair, 2007). According to a recent
review, few studies have concerned well-being or the role of voluntary/
involuntary choices (Thorsteinson, 2003).
Temporary Work
streams, and very limited inclusion at the workplace. Although some studies
have reported higher risks for ill-health (Aronsson, Dallner, Lindh, &
Göransson, 2005), no differences or even less health complaints have been
found in other research (Bernhard-Oettel et al., 2005). Still, studies about
on-call workers are scarce, particularly when organizational attitudes are
concerned. Another drawback is that few studies have accounted for the
importance of perceptions of the work situation (Isaksson, Aronsson, Bel-
laagh, & Göransson, 2001), such as preferences, for example.
To sum up, part-time employment, fixed-term contract work, and on-call
work differ in important aspects from permanent employment and from each
other. This probably affects stress appraisal, strain, and eventually organiza-
tional attitudes. Accordingly, the first aim of this study is to investigate the
relation between type of employment contract, and well-being and organi-
zational attitudes.
Contract Preferences
than those who voluntarily worked part-time (Krausz et al., 2000). Many
temporary workers take on their contract involuntarily (Tan & Tan, 2002).
About 30% of the temporary workforce is employed on voluntary grounds
(Guest, 2004), mainly to improve their résumé or because of the freedom it
implies (Tan & Tan, 2002). Empirical studies have established that involun-
tary temporary work compared with voluntary temporary, and in some cases,
permanent, work was associated with higher levels of irritation (De Cuyper
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& De Witte, 2007), tended to increase role stress (Krausz, 2000), related to
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less job and reward satisfaction (Ellingson, Gruys, & Sackett, 1998; Krausz,
2000), and higher turnover (Isaksson & Bellaagh, 2002).
Much of the empirical evidence comes from either voluntary or invol-
untary temporary agency workers, who were compared with permanent
full-time workers. Two drawbacks exist here: first, contract preferences
might be more reliably captured along a continuum from voluntary to
involuntary (see, e.g., De Cuyper & De Witte, 2007; Ellingson et al., 1998;
Tan & Tan, 2002). Second, as argued earlier, it could be important to
differentiate among types of alternative employment contracts (Guest et al.,
2006).
Job Preferences
job. It could be argued that multiple stressors, for example, flexible employ-
ment and low preferences for job or contract, interact in a multiplicative way,
so that outcomes become particularly unfavorable for workers in alternative
employment, who do not prefer their job and/or contract. The evidence to
date is puzzling: the relationship between contract (De Cuyper & De Witte,
2007; Guest et al., 2006) or job preferences (Aronsson & Göransson, 1999),
and well-being and organizational attitudes was stronger in permanent com-
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METHOD
Procedure
Sample
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an overall response rate of 50%. After listwise deletion of missing data that
served as input for the analyses, the final sample comprised 716 individuals.
Of these, 468 (65%) were employed on permanent full-time contracts, 68
(10%) were permanent part-time workers, 135 (19%) worked as temporary
employees in fixed-term contracts, and 45 (6%) were temporarily employed
on-call. The average age of the sample was 36.8 years and about half of them
(55%) were women. On average, participants worked 34.1 hours per week
and half of them (50%) had an academic degree. With respect to sector, 36%
worked in the educational sector, 35% in food industry, and 29% in retail.
There were significant differences among the employment groups in
terms of background characteristics (see Table 1). Permanent full-time work-
ers were significantly older than fixed-term employees. Compared with both
permanent groups, a significantly higher proportion of workers in both
temporary groups achieved academic education. The proportion of men and
women was about equal across all groups. Almost half of the part-time and
on-call workers were found in the retail sector. Four out of 10 permanent
full-time and fixed-term workers worked in the food sector. To provide a
detailed account of differences among the groups, a descriptive overview was
added for well-being, organizational attitudes, and contract and job prefer-
ences. The differences that were found between permanent workers, both
part-time and full-time, and on-call workers are presented in Table 1.
Measures
Organizational attitudes
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Preferences
Job preference was measured with one item (‘My current job is my
preferred job’) adapted from Aronsson and Göransson (1999) and Aronsson,
Dallner, and Gustafsson (2000). Contract preferences were measured using
a four-item scale (Clinton et al., 2005). An example item was ‘My current
employment contract is the one that I prefer’.
Well-Being
3.94 0.97 — —
4.92 5.71ⴱⴱⴱ 1–4; 2–4
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7.44ⴱⴱⴱ
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satisfaction was measured with five items from Guest and Conway (1998)
(e.g., ‘How satisfied are you with your life in general?’). Respondents rated
their level of satisfaction on a scale ranging from 1 (very dissatisfied) to 7
(very satisfied).
Organizational Attitudes
Background Characteristics
Table 2. Correlations, Means and Standard Deviations for All variables, and ␣ Reliabilities
Variable 1 2 3 4 5 6 7 8
Background variables
1. Age 1.00
2. Gender (female) .13ⴱ 1.00
3. Educational level (academic) .27ⴱ .14ⴱ 1.00
4. Sector – food .20 ⫺.29ⴱ ⫺.36ⴱ 1.00
ⴱ
Employment contract
⫺.02 .11ⴱ .05 ⫺.13ⴱ .12ⴱ 1.00
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6. Part-time
ⴱ
7. Fixed-term .13 ⫺.03 .10ⴱ .06 ⫺.20ⴱ ⫺.15ⴱ 1.00
8. On-call .06 .01 .12ⴱ ⫺.12ⴱ .12ⴱ ⫺.08ⴱ ⫺.13ⴱ 1.00
Preferences
9. Job preference ⫺.42ⴱ .14ⴱ .23ⴱ ⫺.28ⴱ ⫺.12ⴱ .03 ⫺.03 ⫺.10ⴱ
10. Contract preference ⫺.23ⴱ .09ⴱ ⫺.01 .00 .01 .08 ⫺.52ⴱ ⫺.17ⴱ
Well-being
11. General health ⫺.07 ⫺.08ⴱ .05 .06 ⫺.13ⴱ ⫺.04 .05 ⫺.01
12. Life satisfaction ⫺.14ⴱ .05 ⫺.09ⴱ .06 ⫺.04 .04 ⫺.07 ⫺.13ⴱ
Organizational attitudes
13. Commitment ⫺.21ⴱ .05 .13ⴱ ⫺.16ⴱ .05 .05 ⫺.10ⴱ ⫺.13ⴱ
14. Intentions to quit .18ⴱ ⫺.07ⴱ ⫺.11ⴱ .15ⴱ .00 ⫺.06 ⫺.08ⴱ .01
Note. Scale range: 0 –1 (variables 2– 8 [for these variables the mean value symbolizes the
ⴱ
p ⱕ .05.
Statistical Analysis
36.76 12.91 —
.55 .50 —
.50 .50 —
.35 .48 —
.28 .45 —
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.09 .28 —
.19 .39 —
.06 .24 —
RESULTS
The results of the regression analyses for general health, life satisfaction,
organizational commitment, and intentions to quit are presented in Table 3.
Type of employment was significantly related to organizational attitudes,
but not to general health and life satisfaction. The pattern of results was as
follows: on-call workers reported significantly less commitment compared
with permanent full-time workers, and workers in all three forms of alterna-
tive employment expressed lower intentions to quit than permanent workers.
Job preferences displayed robust positive associations with all four
outcomes: job preferences associated with better general health, higher levels
of life satisfaction, higher levels of organizational commitment, and lower
levels of intentions to quit. Contract preferences were associated positively
with life satisfaction and negatively with intentions to quit. No such relations
were found for general health and organizational commitment.
In the final model, we found significant two-way interactions for life
satisfaction, organizational commitment, and intentions to quit, but not for
health. More specifically, life satisfaction was significantly higher for indi-
viduals with high contract preferences and high job preferences, t ⫽ 3.97,
356 Bernhard-Oettel, De Cuyper, Berntson, and Isaksson
p ⬍ .001 than for those with only high contract preferences, t ⫽ 2.37, p ⬍
.001. Furthermore, we found that organizational commitment was higher in
permanent full-time workers with high as compared with low job preference,
t ⫽ 9.27, p ⬍ .001, whereas organizational commitment was unrelated to job
preferences for on-call temporary workers, t ⫽ 0.53, p ⬎ .05. Intentions to
quit were lower for permanent full-timers with high as compared with low
job preference, t ⫽ ⫺13.76, p ⬍ .001, and, although pointing in the same
direction, this relationship was weaker for fixed-term workers, t ⫽ ⫺7.14,
p ⬍ .001.
In addition, we found significant three-way interactions for general
health and intentions to quit. In terms of health, the interaction of job and
contract preferences had different implications for fixed-term compared with
permanent full-time workers. As shown in Figure 1, for fixed-term workers
with low job preferences, high compared with low contract preferences
tended to relate to better health. The effect was weak, and a significance test
of the slope, the t-value, t ⫽ 1.86, p ⬎ .05 was slightly below the 5%
Well–Being and Attitudes in Alternative Employment 357
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Figure 1. Interactions of job preferences and contract preferences on general health (scale 1–5).
DISCUSSION
characteristics.
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Unlike earlier studies (Aronsson et al., 2002; Virtanen et al., 2005), but
in line with the study by Bernhard-Oettel et al. (2005), we found only weak
and overall nonsignificant associations between employment contract and
well-being. Thus, our findings did not support the suggestion that different
alternative employment contracts imply different stressors, which associate
with poor well-being. Contract type was associated with organizational
attitudes: on-call workers reported lower organizational commitment than the
other groups, and all three “alternative” groups reported lower intentions to
quit than permanent workers. Perhaps the relevance of existing employment
theories may be questioned for alternative employment forms (Connelly &
Gallagher, 2004). Except for on-call workers, workers in alternative employ-
ment did not differ significantly from permanent full-time workers with
respect to organizational commitment, but they all expressed lower turnover
intentions. This finding challenges common Human Resource assumptions
that building organizational commitment prevents turnover. Apparently, quit-
ting is an option less often considered by individuals in alternative employ-
ment contracts, and in the light of this study’s finding on well-being, there
may not be a need to withdraw from a contract that is not perceived as a threat
to one’s well-being. In addition, the lower commitment levels may actually
signal a strategy to manage uncertainty and stress that otherwise may be
induced by building relations before knowing whether this pays off.
In a next step, we argued that important aspects of heterogeneity may
also stem from the workers’ contract and job preferences. As the results
show, subjective indicators of job and contract preferences displayed a
stronger and more consistent relationship with the outcomes than the differ-
ent types of contracts. This parallels earlier research that underlines the
importance of subjective interpretations over objective characteristics of the
work situation (Bernhard-Oettel et al., 2005; De Cuyper & De Witte, 2007).
In a relative comparison, the results seemed to indicate a particular impor-
tance of job compared with contract preferences: job preferences were
positively related to general health, life satisfaction, and affective organiza-
tional commitment, and negatively to turnover intentions. Contract prefer-
ences were positively related to life satisfaction, and negatively to turnover
intention, however not to health and organizational commitment. These
findings highlighted the importance of job preferences in particular. This
Well–Being and Attitudes in Alternative Employment 359
perform. Core workers may try to improve the fit to the (aspired) job in
accordance with their current career status or ambitions.
LIMITATIONS
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As with all research, there may be limitations to this study. First, the use
of cross-sectional data may limit causal interpretation (Tarris & Kompier,
2003), and it may enhance common-method variance (Podsakoff, McKenzie,
Lee, & Podsakoff, 2003). Even though our results were in line with theoret-
ical propositions, and partly replicated and extented earlier findings, it
appears important to test the assumptions in a longitudinal design. However,
the difficulties inherent in the follow-up of the temporary employees in the
same organizational and job-related context should be acknowledged.
A second limitation of this study related to sample characteristics and
generalizability, for example in terms of sector and employment types.
However, we sampled different organizations in each sector, which should
enhance heterogeneity and generalizability, and we chose contract types that
were most representative in Sweden and in other parts of the Western world.
In addition, the composition of the alternative workforce in this sample was
in line with trends in the Swedish labor market: for example, the larger share
of part-time employment in the retail sector reflects the unions’ striving to
shape flexibility with part-time work instead of temporary employment
whenever possible. The fact that both types of temporary arrangements
expressed lower contract preferences, and that on-call arrangements were
related to lower job preferences, aligned with results reported in representa-
tive samples from the Labor Survey (see Bernhard-Oettel & Isaksson, 2005).
However, further research is needed in other national contexts, other sectors,
and other types of alternative employment contracts (e.g., self-employment,
subcontracting), to estimate the generalizability of our findings.
Third, the interaction effects reported here were small; an observation
that is common in field as compared with laboratory studies (for a more
profound discussion on little R2 changes despite significant interaction terms,
see McClelland & Judd, 1993). An explanation close at hand in this study is
that many terms had to be added to account for the different employment
forms, and when testing three-way interactions. In addition, because different
alternative employment forms are more or less widespread, sample sizes in
the groups differed, which is known to have unfavorable effects for param-
eter estimation. It has to be noted, however, that significant interaction effects
carry important meaning in that they alter the interpretation of main effects,
even though they just slightly reduce unexplained variance.
Well–Being and Attitudes in Alternative Employment 361
CONCLUDING REMARKS
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