Memorandum

DATE January 18, 2018 CITY OF DALLAS

TO Honorable Mayor and Members of the City Council
SUBJECT Letter to Dockless Bike Share Operators

In August 2017, Staff briefed the Mobility Solutions, Infrastructure, and Sustainability (MSIS)
Council Committee about dockless bike share companies launching in Dallas. At the
direction of the Committee, dockless bike share companies were to be given six to eight
months to operate under a trial period. During the trial period, Staff has worked with
dockless bike share companies as well as external stakeholders, to address any issues that
have arisen and collected data on comments and complaints regarding dockless bikes.

There are currently five dockless bike share companies operating in Dallas: VBikes,
LimeBike, Ofo, Spin, and Mobike. A sixth company, U-Bicycle, has expressed interest in
launching in Dallas. It is estimated that there are close to 20,000 bikes in Dallas.

Staff will brief MSIS in late February/early March 2018 on the results of the trial period and
Staff’s recommendations. In the meantime, please be advised that I have sent letters to all
dockless bike share companies reminding them of the operational expectations such as,
authorized locations for bikes and ensuring that the City’s right of ways, sidewalks, trails
and/or trailheads are clear of obstructions and hazards.

The dockless bike share companies will have until February 5, 2018 to take corrective
actions. Failure to comply and/or demonstrate improved compliance may result in the City
having no choice but to begin the removal of bikes from the rights of way and be made
available at a centralized location for retrieval by the bike share companies.

Should you have any questions or concerns, please contact Michael Rogers, Director of the
Department of Transportation or Majed Al-Ghafry, Assistant City Manager.

T.C. Broadnax
City Manager

c: Larry Casto, City Attorney Jon Fortune, Assistant City Manager

Craig D. Kinton, City Auditor
Bilierae Johnson, City Secretary (Interim)
Daniel F. Solis, Administrative Judge
Kimberly Bizor Tolbert, Chief of Staff to the City Manager
Majed A. Al-Ghafry, Assistant City Manager
Jo M. (Jody) Puckett, Assistant City Manager (Interim)
Joey Zapata, Assistant City Manager
M. Elizabeth Reich, Chief Financial Officer
Nadia Chandler Hardy, Chief of Community Services
Raquel Favela, Chief of Economic Development & Neighborhood Services
Theresa O’Donnell, Chief of Resilience
Directors and Assistant Directors

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