Alpha university, post graduate studies project management concentrations

Executive Summery
First national bank (FNB) had rapid growth in the financial market and the expansions of
operations brought an incremental number of employees, increasing organizational structure and
complexity. This case study focuses on strength and weakness side of FNB, analysis
communication process of FNB, FNB structures of project managers; provide recommendation
on weakness sides of FNB and also to analysis others issues practiced in FNB
INTRODUCTIONS
First National Bank (FNB) has been one of the fastest growing banks in the Midwest. The
holding company of the bank has been actively involved in purchasing small banks though out
the state of Ohio. This expansion and the resulting increase of operations had been attended by
considerable growth in numbers of employees and in the complexity of the organizational
structure. In five years the staff of the bank has increased by 35 percent, and total assets have
grown by 70 percent. FNB management is eagerly looking forward to a change in the Ohio
banking laws that will allow statewide branch banking. Data processing at has grown at a much
faster speed than the rest of the bank. The systems and programming staff grew from twelve in
1970 to more than seventy-five during the first part of 1977. Because of several future projects,
the staff was expected to increase by 50 percent during the next two years.

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MIS Project Management at First National Bank
 Alpha university, post graduate studies project management concentrations

ANSWER FOR CASE QUESTIONS

1. What are the strengths of FNB?
From the case we observed that first national bank has the following points.
FNB is Free from any bias and management interface.
There is Good Sharing of Responsibility and allocations of duty and obligations within
team members.
FNB has great ambitions to modernize banking information system.
FNB is one of the fastest growing banks
There are more committed staff member. I.e. Mr.jim Gunn, He assigned a heavy load of
tasks to himself.
FNB has good relationships with customers.
2. What are the major weaknesses?
From the case we observed below mentioned are Weakness sides of FNB

There is Long term process to approve single project proposal.

There is no excellent resource management method, for example the CDB team was
spending more time than was budgeted in documenting user requirements.
There is Poor decision making process; some proposal was delayed due to no immediate
decision.
There is Lack of resource allocations.
Extra budget allocations for Hostile meeting.
3. What is the major problem mentioned above? Defend your answer.
Spending more budget and time for bore (weary) meeting.
Poor team involvement in decision making, there is a direct correlation between how
involved employees are in the decision making in their department or team and their
overall morale, motivation, and satisfaction with their jobs. Companies and departments
who have a higher level of employee involvement in decision making show higher levels
of employee motivation and satisfaction.
4. How many people did the project manager have to report to?

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MIS Project Management at First National Bank
 Alpha university, post graduate studies project management concentrations

The project manager has to report for two people, General Manager and Mr. John Hart
Executive vice president
5. Did the PM remain within vertical structure of the organization?
No, all projects at First National Bank (FNB) have project managers assigned and are
handled through the Information Services Division (ISD). The organizational structure is
not a matrix.
6. Is there anything wrong if a PM is a previous co-worker of some team members before the
team is formed?
No, if PM is previously coworkers of other team before the team is formed he develop
more experience of project management and leadership
7. Who made up the project team?
FNB Project team was developed by Manager of corporate development
8. Was there any resistance to the project by company management?
In FNB there is resistance spending more time.
9. Was there an unnecessary duplication of work?
Yes, there duplication of work like user requirement rebuilds. Over 90 percent of the
assigned tasks had to be redone before the Quality Review Board would sign-off on the
review
The user requirements sub phase was completely redone despite vigorous protests from
the Consumer Banking and Corporate Banking divisions.
10. Was there an increased resistance to change?
Yes, there is increased resistance to change, like fear to new system and lack of
efficiency. The project plan is the official document for securing funding from the
sponsor in the user organization. The project plan must be completed and approved by
the project manager before activity can begin on the user requirements sub phase
11. Was the communication process slow or fast?
The communication processes were slow.
12. Was there an increased amount of paperwork?

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MIS Project Management at First National Bank
 Alpha university, post graduate studies project management concentrations

Yes, there an increased amount of paperwork and this leads quality of work below to
standards.
13. What are reasonable recommendations?
Limiting frequency of meeting.
Avoiding long term process of decision making practice
Minimizing chart of structure of Information service division.
Improving poor communication processes.
To adopt rapid decision making practice
14. Does the company have any type of project management methodology?
No, there is no project management methodology in FNB.
15. Could the existence of a methodology have alleviated any of the above problems?
No, existence of a methodology did not provide step by step uniform method, good
development of (management information system (MIS) and systematic design and
implementations.
16. Did the bank perform strategic planning for project management or did it simply rush into
the project?
The rushed into the project, no systematic co-values and there is no good decision
making.
17. Why do organizations rush into project management without first performing? Strategic
planning for project management or, at least, some form of benchmarking against other
organizations?
No proper vision and Missions.
Earning more profit within short period of time and
Saves times and money.

CONCLUSIONS

Information management’ is an umbrella term that encompasses all the systems and processes
within an organization for the creation and use of corporate information, Improving information
management practices is a key focus for many organizations, across both the public and private
sectors. This is being driven by a range of factors, including a need to improve the efficiency of

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MIS Project Management at First National Bank
 Alpha university, post graduate studies project management concentrations

business processes, the demands of compliance regulations and the desire to deliver new
services.
In many cases, ‘information management’ has meant deploying new technology solutions, such
as content or document management systems, data warehousing or portal applications. These
projects have a poor track record of success, and most organizations are still struggling to deliver
an integrated information management environment. Effective information management is not
easy. There are many systems to integrate, a huge range of business needs to meet, and complex
organizational (and cultural) issues to address. Information management is, however, much more
than just technology. Equally importantly, it is about the business processes and practices that
underpin the creation and use of information.
It is also about the information itself, including the structure of information (‘information
architecture’), metadata, content quality, and more. Information management therefore
encompasses: people, process, technology and content. Each of these must be addressed if
information management projects are to succeed.

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MIS Project Management at First National Bank