Ashley Pamela Matos

2238 Adams Place, Bronx, NY 10457 • (917)-736-5904 • ashleypmatos@gmail.com

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Professional Objective
A self-motivated, reliable, and compassionate professional with administrative, receptionist, and customer service
experience. Seeking a challenging administrative role in a fast passed, high energy environment.
Professional Skill-Set
Bilingual in English/Spanish||Proficient with Microsoft Office Suite: Excel, Spread sheet, Word and Power Point||
typing WPM 45|| || teaching skills|| Organizational skills|| teaching skills|| Organizational skills Critical thinking,
decision-making and problem solving skills.
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EDUCATION
Bronx Community College of The City University of New York Bronx, New York
Associates in Liberal Arts Concentration: Liberal Arts December 2012
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WORK EXPERIENCE

The Red Cross New York, New York

Administrative Assistant March 2013- Present

• Administrative Support, daily staffing: manage employees records and performance statistics, database updating,
clerical duties.

St. Barnabas Hospital Cancer Center Bronx, New York

Receptionist August 2011- August 2012

Assisted nurses and doctors with data entry, managed and arranged patient appointments, and answered incoming
telephones calls.
Resolved complications and issues within the department and maintained great work order flow.
Provided compassion and attentiveness to patients while they awaited treatment.
Performed general health care assistance; such as aiding in mobility and daily living needs while patients where
under Chemotherapy.

Blankner Elementary School Orlando, Florida

After School Counselor, 2013

Mentored, tutored, and designed learning activities for approximately 22 second grade students in an after school
ASP program.
Maintained and monitored students safety and behavior by documenting their actions and parental pick up.

The Gap New York, New York

Sales Associate 2011

Confidently and proactively helped customers with shopping needs, and resolved any issues that might have arose
within the store.

Reference upon Request