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CHAPTER 8
Administrator and End-User Interfaces
CUCM Cisco Unified Communications Manager GUI and
CLI:
• Command-Line Interface
•Help menu: Provides access to the local searchable help files, the
This Page help, and the About information page.
Cisco Unified Communications Manager Interface:
Cisco Unified Serviceability Administration Interface:
• Tools menu: Under this menu, the CDR Analysis and Reporting
submenu provides an interface to gather call logs and report on calls
made using the system. The Service Activation screen provides the
interface to activate installed services for the first time (or
deactivate them later). There are two Service Control Centers:
Network and Feature (see the following Note). Using this interface,
administrators can stop, start, or restart activated services. The
Serviceability Reports Archive provides access to the reporting
interface for system and trend analysis. The CDR Management
interface allows administrators to configure and check Call Detail
Record (CDR) storage disk utilization. The Audit Log Configuration
page provides settings for what will be included in audit logs.
• Privilege:
No Access: The role denies access to the resource; for
example, a web page will not load, and an error appears
instead.
Read: The role allows the resource to be displayed but not
edited: for example, a web page may load, but none of the
fields or settings can be modified. Buttons such as Add,
Insert, Delete, or Update do not appear.
Update: The role allows full access to the resource,
including editing and modification (and deletion where
applicable).
• 39 Standard roles are defined in CUCM 8.0
User Management in CUCM (Roles and Groups):
• Custom roles can be defined in addition
CUCM Administration
CUCM Serviceability
Cisco Computer Telephone Interface (CTI)
CUCM Administrative XML (AXL) database
User Management in CUCM (Roles and Groups):
User Management in CUCM (Roles and Groups):
Command-Line Interface
Cisco Unity Connection Administration:
SMTP: CUC can notify users of new messages via e-mail; the
submenus configure details for the integral SMTP server.
Command-Line Interface
Cisco Unified Presence Administration Interface:
Reports archive
SNMP configuration