68 Section One: Hospital Overview A department-by-department

overview of hospital structure

provides detailed coverage of how
Departmental hospitals really work.
Functions

Administrative Departments Finance Departments Operation Departments Clinical Departments

• Hire, train, evaluate, and
discipline personnel.
• Recruit, train, and coordi-
nate volunteer services.
• Plan and organize events
to present and maintain a
positive image of the
hospital in the community.
• Plan and coordinate
advertising to maintain
the hospital’s visibility in
the community.
• Purchase and inventory
materials, supplies, and
equipment.
• Handle legal issues that
arise.
• Ensure compliance with
all federal and state
regulations.
• Record, monitor, and
analyze financial transac-
tions and prepare reports
required.
• Perform tasks to receive a
patient in the hospital
including: obtain and enter
information in the
computer, obtain consents
and authorizations,
prepare a chart, and
assign a room and bed
where appropriate.
• Record charges, pay-
ments, adjustments, and
write-offs, and prepare
claim forms and patient
statements.
• Provide assistance to
patients in understanding
their accounts and
resolving billing issues.
• Monitor and follow up on
accounts receivables.
• Maintain building, equip- • Provide patient care
ment, and surrounding services in various
grounds. departments:
• Develop and manage
off-campus clinics. Nursing Services
• Inventory and distribute Ancillary Services
supplies and instruments. Pathology/laboratory
• Measure quality of services. Radiology
• Develop, implement, and Physical rehabilitation
monitor procedures to Respiratory therapy
reduce risk. Pharmacy
• Monitor resource utilization. Other Clinical Services
• Evaluate medical staff Medicine
experience and training for Surgery
credentialing. Anesthesia
• Assist patients in under- Pulmonary
standing their illness, Cardiology
treatment, and recovery Emergency
from a social and economic
perspective.
• Oversee the maintenance,
storage, retention, and
security of patient medical
records.

Figure 3-4 Administrative, Financial, Operational, and Clinical departmental functions.

Board of Directors

Finance Operations Clinical

Administration

Accounting Support Quality Medical/ Other clinical

Human Services Assurance Attending staff Services
Resources

Admitting Plant operations Risk Nursing Surgery

Volunteer Grounds and Management in various areas
Services Maintenance Medical/surgical
Patient unit, Labor/
Financial Utilization Medicine
Satellite delivery, OR, ER
Marketing Services Management
Development (Utilization review)
Outpatient clinics Ancillary Anesthesia
Public Credit and Services
Relations Collections Medical staff
Central Credentialing
Supply Pathology/ Pulmonary
Purchasing Laboratory
Social
Services Cardiology
Legal Radiology
Services Health
Emergency
Information
Physical Department
Management
Compliance Rehabilitation

Respiratory
Therapy

Pharmacy

Figure 3-5 Administrative departments.