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Prepare an after-action
o
report for disaster recovery f
i by
Paul Kirvan
n
o n
Paul Kirvan discusses the importance of creating an after-action
report following a disaster recovery exercise and offers tips on
creating the report.

Perhaps just as important as a business continuity or disaster recovery


exercise is the document that summarizes...
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what happened in the exercise, called an after-action report or AAR.

u Exercises are conducted to


c validate that what has been
developed with regard to a
s BC/DR plan and its
o processes. If the exercise
proceeds through to a
i satisfactory conclusion, the
n AAR documents that fact. If
the exercise does not
proceed as planned, the
AAR documents what worked right, what didn't work, what was created as
a workaround or alternate process, who participated in the process, and
the lessons learned in the course of the exercise.

1After-action report outline


The following table describes the AAR components, what is provided in
each section, and the value each section offers to the overall BC/DR
process and the associated plan(s).

Exercise activity Information provided Value to the BC/DR


plan

Purpose and scope Describe the reason for Sets the baseline for
the exercise and what the exercise.
is being exercised.

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Exercise objectives Defines what is Defines what the


expected from the endgame is for the

u exercise, e.g., validating exercise.


that a specific recovery
c procedure works

s properly.

o
i Exercise type Identifies the exercise Indicates the rigor of
process, e.g., a the exercise, ranging
n tabletop, structured from a high-level review
walkthrough or to a detailed step-by-
systems test. step analysis.

Exercise methodology Describes how the Provides a detailed


exercise was explanation of the
performed, e.g., where exercise; this is
the exercise was held, especially important
what actions were from an audit
performed in the perspective.
exercise, what
constituted the end of
the exercise.

Participants Lists the people who Identifies who


participated in the participated in the
exercises and their exercise.
roles.

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Exercise scenario Defines what situation Provides the


presumably circumstances for the
necessitated the exercise to ensure the

u launch of the exercise scenario was realistic


activity, e.g., a power and acceptable to
c failure that required management

s launching of
emergency power
o systems.

i
n Exercise findings Identifies what actually Provides a sequential
happened in the summary of what
exercise, based on happened in the
time, event, who exercise; this is also
executed the activity, important from an audit
results, what alternate perspective
arrangements were
made, how the exercise
participants performed

Summary of next Lists what should occur Demonstrates that the


steps after the conclusion of exercise is part of a
the exercise, e.g., process that results in
rewrite the plan the best possible
procedures, rewrite the BC/DR plan and its
exercise process, associated procedures.
change the participant
duties, conduct a
follow-up exercise.

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Table 1

Use the above table as a framework for building your own after-action

u report. Set up the sections and prepare placeholders for you to write up
the various elements of the AAR. When preparing for the exercise, the
c AAR document should also be prepared and ready for use.
s
o Documenting the exercise
i
1
During the exercise, it is essential to have someone function as a "note
n taker." This individual can also serve as a timekeeper to ensure the
exercise is conducted along specific time frames and is completed on or
close to the desired target time. Documenting the exercise is a critical
part of the overall exercise process, as it provides the evidence for
improving BC/DR plans, as well as ways to improve future exercises.

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Preparing the after-action report


1
If your exercise includes an immediate post-exercise discussion, typically

u called a "hot wash," this is an important opportunity to take notes that can
be built into the after-action report. If you are the exercise facilitator and
c note taker, be sure to take time during the discussion to take notes of
s what is said, especially what worked, what didn't work and lessons
learned.
o
i Try to prepare the AAR as soon as possible following the exercise while
details are still fresh in your mind. If possible, circulate the draft AAR to
n exercise participants for their comments and input. Once you have
obtained all comments, prepare the final report for distribution.

Distribute the AAR to department heads whose operations were


exercised, internal audit, risk, IT (if IT systems and assets were exercised)
and senior company management.

An important part of the AAR is next steps, which may include


recommendations to 1) improve the BC/DR plan, 2) modify an operational
process to improve its recoverability, 3) identify recovery steps that may
be in the wrong sequence, 4) identify changes to a system or technology
that will improve its recoverability, or 5) determine changes to the exercise
process.

Use the data in an after-action report as a tool for improving your overall
BC/DR capabilities. An AAR is the ideal complement to an exercise. It also
provides an important audit tool, documenting what happened in the
exercise, what worked/didn't work, and what can be done to improve the
BC/DR process.

About the author:


Paul Kirvan, CISA, FBCI, works as an independent business continuity

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consultant and auditor, and is secretary of the U.S. chapter of the


Business Continuity Institute and member of the BCI Global Membership
Council. He can be reached at pkirvan@msn.com.

u
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m Next Steps
s
What your post-DR after-action review should include
o
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n Security report writing best practices

This was last published in September 2014

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Oldest 5

[-] manderz05136 - 29 Jun 2016 10:57 AM


t
Are there any differences between the BC AAR and the DR AAR?

Reply

[-] mcorum - 29 Jun 2016 2:35 PM


t
In my experience the two terms, business continuity and disaster recovery, are
used interchangeably in most cases. If, however, they are used to refer to what
they actually mean, then there should be a difference.

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Reply

u [-] Rich Castagna - 30 Jun 2016 12:28 PM


t
Nowadays, DR and BC are typically used interchangeably. The difference--and a
c
very subtle one at that--was that DR referred to the recovery of apps and data,
s and BC referred to actually getting business systems up and running again. So
BC also factored in things like personnel, office space, communications, etc.
o
Reply
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