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Cause Map
CM Steps Cause Map Steps
1. Outline Outline and Problem Definition
2. Cause Map The latest Cause Map in the Investigation
Project Workbook 3. Solutions The Actions Items List (Solutions)
Photos
The purpose of this project workbook in Excel is to Notes
organize all information related to this issue.
Timeline
Process Map
Diagram
Box Templates
CM Samples
This Cause Map Project Workbook was created by:
Mark Galley
ThinkReliability
281-489-2116 cell
281-489-2904 office
281-489-2905 fax
Workbook Created: July 1, 2008
Template 2008 v2
16 Tips for the Drawing Tools in Excel 2003
Notes to help you get started. These
ThinkReliability.com notes Map
- Cause provide some assistance
Template Copyrightin2008
using the MS Excel Cause Map template and assume that
you have already attended the Cause Mapping workshop.
6. Sizing Boxes
The dots in the corners and on the sides of the boxes can be dragged with the mouse to make the box smaller or larger. The boxes
can also be sized by right clicking on the box to create the hashed line border, then double clicking the hashed line border with the
left mouse button to pull up a format box. Under the Size tab, you can set exact vertical and horizontal dimensions. Several boxes
can be sized at the same time by selecting multiple boxes.
7. Moving Boxes
To move a box click on the border so that it becomes dotted, hold down the left mouse button and drag the box to the desired
location. Once the box has a dotted border, it can also be moved by using the arrows on the keyboard.
9. Copying Boxes
To copy a box the border must be dotted. See Tip #5 above.
9-1. Click on the Edit menu, and choose Copy. Then click on the Edit menu and choose Paste.
9-3. Right click directly on the box border and select Copy from the drop down menu. Then right click again and select Paste.
Connect cause boxes by clicking and holding the left mouse button at the beginning connection point then moving the cursor to the
ending connection point and releasing the mouse. The connector end is red when it is connected to a box and green when it is not
connected. The green end can be dragged to an object.
Evidence:
What Problem(s)
When Date
Time
Different
Where Physical Location
Unit, Process, Equipment
Work Being Done
Impact to the Goals
Safety
Environmental
Cust. Service
Production-Schedule
Materials, Labor
This incident
Frequency
Annual Total
AND
Why? Possible Solutions:
OR
Effect Cause
Start on the left with the red boxes - these are the Evidence:
Goals that were negatively impacted. The Cause
Map reads to the right by asking WHY? questions.
Safety Goal
Impacted
Environmental
Goal
Impacted
Customer
Goal Impacted
Production
Goal
Impacted
Matls/Labor
Goal
Impacted
3. Solutions
Corrective Actions to be taken from this Incident that are Causally Related
Process
Diagram
Use the drawing tools to add any
diagram to this worksheet.
Possible Solutions:
Cause X NO
Cause
Cause W
Evidence:
Process Step
Effect AND
AND
Cause
Effect A
Cause X
Evidence:
Cause with 2 Separate Connectors
EX: X and Y are both required to cause B, but
AND only X is required for A
Cause Produces Two Effects
Cause X
EX: One cause has two separate effects
Effect B Cause Y
Effect A
Cause X
Cause X
Effect
AND
Cause X
Cause Effect B
Effect C AND
Effect Cause Y
Cause Z
Cause Map Examples
Knife Slipped
Knife
Safety Goal
Cut Finger Contacted AND
Impacted
Finger
Method of
Finger in Path
Holding Tomato
Object fell
Person in path
Heat
Applied stress
AND Applied stress
Fire
exceeded
Fracture AND
allowable
strength
Fuel
Allowable
strength
AND
Oxygen