OTDS Admin URL –

http://spf-hybris-sbx.global.spx.com:8082/otds-admin/#resources
Resource id - d4661079-92ee-4283-82a6-2a056171b056

Activate Resource –

http://10.41.100.7:8082/otdsws/api/index.html?rest#!/resources/activateResource_post_19
"secretKey": "/NVP8TxGwFp23Um3QAag+g=="

Partition Members
Partitions have access to ccm resource-

Even tried with adding the user directly to resource-

We have tried to provide full permission to user strsbrowser as well-
configure_multitenant_repository

./ss_tenantadmin -action configure_multitenant_repository -dbhost spf-hybris-sbx.global.spx.com -

dbport 1521 -dbvendor oracle -dbname SPXSBXDB -dbservicename SPXSBXDB -dbusername opentext -
dbpassword opentext -output
"/home/opentext/connection_profiles/multitenant_repository_profile.xml"

[opentext@spf-hybris-sbx bin]$ ./ss_tenantadmin -action configure_multitenant_otds -otdsURL spf-

hybris-sbx.global.spx.com -otdsport 8082 -otdsusername strsbrowser@strs.role -otdspassword
Opentext@123 -otdsresource d4661079-92ee-4283-82a6-2a056171b056 -otdsresourcepassword
"/NVP8TxGwFp23Um3QAag+g==" -output
"/home/opentext/connection_profiles/multitenant_otds_profile.xml"

Profile '/home/opentext/connection_profiles/multitenant_otds_profile.xml' saved successfully.

Connection profile to the multi-tenant OTDS

[opentext@spf-hybris-sbx bin]$ ./ss_tenantadmin -action configure_multitenant_otds -otdsURL spf-

hybris-sbx.global.spx.com -otdsport 8082 -otdsusername strsbrowser@strs.role -otdspassword
Opentext@123 -otdsresource d4661079-92ee-4283-82a6-2a056171b056 -otdsresourcepassword
"/NVP8TxGwFp23Um3QAag+g==" -output
"/home/opentext/connection_profiles/multitenant_otds_profile.xml"

Profile '/home/opentext/connection_profiles/multitenant_otds_profile.xml' saved successfully.

Create the multi-tenant repository with the create_multitenant_db action

[opentext@spf-hybris-sbx bin]$ ./ss_tenantadmin -action create_multitenant_repository -

multitenantdbprofile "/home/opentext/connection_profiles/multitenant_repository_profile.xml" -
dbadminusername opentext_admin -dbadminpassword opentext -MGWRoot
"/home/opentext/comm_center/root"

StreamServe Create Repository

Parsing /home/opentext/comm_center/CommunicationsCenter-
16.0.GA.1163/applications/managementgateway/bin/tmp/multitenant_repository_profile.xml7F819740
15097245623620.tmp

Creating spf-hybris-sbx.global.spx.com\SPXSBXDB:1521/opentext

Successfully connected to Oracle 12.1.0.2.0

Creating user opentext

Successfully connected with user opentext

Connecting to spf-hybris-sbx.global.spx.com\SPXSBXDB:1521/opentext

Successfully connected to Oracle 12.1.0.2.0

Database spf-hybris-sbx.global.spx.com\SPXSBXDB:1521/opentext already contains MultiTenant

Repository of version 11.0.0

Amending MultiTenant Repository version 11.0.0

/home/opentext/comm_center/root/config/database/StrsMultiTenantModel-oracle-11.0.0.sql

Amended MultiTenant Repository version 11.0.0

[opentext@spf-hybris-sbx bin]$ ./ss_tenantadmin -action configure_mgw -multitenantdbprofile
"/home/opentext/connection_profiles/multitenant_repository_profile.xml" -multitenantotdsprofile
"/home/opentext/connection_profiles/multitenant_otds_profile.xml"

Info: Testing multitenant repository connection.

Warning: Connection test of multitenant repository connection profile failed. Please make sure that the
multitenant repository is created and available.

System Status-