Beruflich Dokumente
Kultur Dokumente
Katja Hunfeld
Head of International Support - University of Twente
4. FACILITIES
Campus map 37
International student associations 39
Global Lounge 41
Sports facilities 42
Cultural Activities 43
Doctor, dentist & physical therapist 44
Libraries 46
Religion 46
Stores 47
Canteens, restaurants & bars 48
Child care 49
PhD after your Master degree? 51
4 ADMITTANCE AND REGISTRATION
1
Visit www.utwente.nl/go/ish/application for information about admittance and
registration.
ADMITTANCE AND REGISTRATION
5
SEND IN DOCUMENTS
CAMPUS STUDENTS When you arrive at the University of Twente,
After you are admitted to a University of Twente you still need to complete your final registration
(UT) study programme, you will receive e-mails at the University (see page 29).
!
from the UT with steps to take towards
registration. In order to complete your Please note that your enrolment will not be
enrolment, the university requires the hardcopy finalised until you have submitted all requested
documents listed below if you haven’t provided documents and your payment has been
them yet: received by the UT.
1
- Official English test report (if applicable);
- Entrance Acceptance Form (Master/Bachelor When officially admitted to study at ITC the ITC
students only); Immigration will contact all admitted ITC
- For Master Business Administration or students by e-mail about the formalities and
Industrial Engineering Management steps to take. Please follow the instructions
applicants only: Certified copy* of your carefully.
GMAT/GRE score report;
- Learning agreement (Exchange students
only). You will receive this by e-mail;
- Copy of your international passport. ADMISSION PROCEDURE
Website:
When you have sent in your Entrance Bachelor: www.utwente.nl/go/ish/applicati-
Acceptance form (Bachelor/Master) or when on/bachelor
you have provided all required documents Master: www.utwente.nl/go/ish/applicati-
(Exchange), you will be contacted by e-mail on/master
about visa procedures (if applicable), housing E-mail:
possibilities (if applicable), insurance, bank Bachelor: admissionbachelor@utwente.nl
account, and other formalities. You will also be Master: admissionoffice@utwente.nl
invited to participate in the (mandatory)
introduction days for international students. INFORMATION FOR INTERNATIONAL
STUDENTS
Website: www.utwente.nl/go/ish/interna-
* A certified copy is a copy with an official stamp and signature tionalstudents
on each page (and, if applicable, also on the reverse side) to Twitter: @UTInternational
verify that it is a copy of the original document requested.
This official stamp and signature may be from a notary or your
school/university. Photocopies or scans of the documents
ITC ADMISSION OFFICE
mentioned above are not legal proof and, therefore, cannot be E: education-itc@utwente.nl
accepted for enrolment. W: www.itc.nl/study
6 ADMITTANCE AND REGISTRATION
Application
Online Application
Acceptance
Before Arrival Chapter 1 & 2
Send in
Entrance Acceptance Form
Visa / Insurance / Banking
If applicable
Confirmation email
Housing
Send in documents If applicable
Upon Arrival Chapter 3
Online Application
Follow the six steps Visa / Insurance / Banking
Before Arrival Chapter 1 & 2
If applicable
Provisional
Acceptance
Housing
Send in If applicable
Learning Agreement
Acceptance
Upon Arrival Chapter 3
2. TO DO BEFORE ARRIVAL
9 Entry visa, residence permit, change of university
12 Arranging accommodation
14 Insurance
17 Academic calendar
18 Living costs
2
22 About UT academic culture
24 Food
EU/EEA, Switzerland No No
ENTRY VISA
ARRANGING ACCOMODATION
FURNISHED ACCOMMODATION FOR CAMPUS STUDENTS
The University of Twente is the linking pin between local housing providers and international UT
students, PhD students, employees, and other guests. The UT mediates for furnished on- and off-
campus accommodation on behalf of three local housing providers: De Veste, Stadsweide, and the
ITC International Hotel.
ALTERNATIVE
ACCOMMODATION Please note that housing for students at
HANDBOOK
University College Twente is guaranteed for
A PRACTICAL GUIDE
EDITION 2016 the first two years of the programme. For
more information visit:
www.utwente.nl/en/university-college-
twente/studentlife/#housing
14 TO DO BEFORE ARRIVAL
CO-OPTATION
A flat share is for most students not only a In most cases, flats will invite you (or even a
partnership of convenience, but a crucial aspect couple of students interested in a room at once)
of daily life. Many flats eat and cook together, for a meeting in order to get to know you. After
play games in the evenings, go clubbing or do that, they decide as a group and give you a sign
other things as a group. In short: they spend whether you can move in or not. Don’t be afraid
a lot, maybe even the major part of their free to reject the room yourself if you cannot picture
time together. A good fit is thus important and yourself living in a particular flat and don’t feel
therefore students select their own flat mates. down if a flat rejects you. Most students visit
Placement is very uncommon. The selection several flats before they find what they are
procedure, known as co-optation (Dutch: looking for. If it’s not possible for you to visit
coöptatie), aims to ensure a good fit. the flat beforehand, ask the flat for a meeting
via VoIP/Skype/videochat. More information is
available at su.utwente.nl/en/rooms.
INSURANCE
WHAT INSURANCE DO YOU NEED?
ADDITIONAL INFORMATION
W: www.students-insurance.eu/students/en/
TO DO BEFORE ARRIVAL
17
ACADEMIC CALENDAR
The academic calendar determines the first and last day of the academic year, which weeks are
determined for lectures, written examinations and academic holidays. All scheduled educational
activities of all UT study programmes should be fitted into the academic calendar (Dutch: jaarcirkel).
For a full overview of the academic calendar 2017/2018, please visit the UT website.
W: www.utwente.nl/en/ces/planning-schedules/academic-calendar/calendars
18 TO DO BEFORE ARRIVAL
LIVING COSTS
The following example student (1) If you are unsure if your study programme is considered technical or
budget can help indicate what non-technical, please contact the Student Service Desk (see p. 72).
budget is required when study- (2) Insurance costs for EU/EEA students depend on policies of
ing at the University of Twente. insurance companies in your home country. EU/EEA students can
opt for additional insurance of € 10 - € 25 per month. This insurance
covers costs of medical care, liability, household contents and
luggage, legal aid, and extra costs. Please contact the University of
Twente (see p. 72) for more information.
In summer (June to September) there usually are HOW TO COPE WITH CULTURE SHOCK
a few fairly hot days. In the months between, the -- Realise that having difficulty in coping with a
temperature will vary from about 5º to 15º C (40º new situation is a normal experience;
to 60º F) in the course of the day. -- Stay in touch with home;
-- Wear clothes suitable for the weather, buy an
DAYLIGHT SAVINGS TIME umbrella, and do not wear coats indoors;
Daylight savings time starts on the last Sunday -- Find a supplier of familiar food;
in March (clocks are set forward one hour) and -- Eat a healthy balanced diet;
ends on the last Sunday in October (clocks are -- Share meals with others and take turns in
set back one hour). preparing the meals;
-- Don’t hesitate to ask people to explain what
RULES OF BEHAVIOUR they mean or whether they can repeat the
Every culture has unspoken rules about how to sentence slowly if you don’t understand;
behave and treat others. A multicultural -- Make friends with fellow students: they will
environment as found at the UT is unique, but understand what you are going through (even
can also be very complex. Subtle cultural if they’re not from the same culture, they will
differences may be difficult to grasp and can have similar experiences);
contribute to culture shock. Social behaviour -- Join sports activities: a good opportunity to
may confuse, surprise or even offend you. You meet other people and excellent for your
may find that the Dutch appear cold, distant, physical and mental health;
punctual and always in a hurry. And the -- Join cultural classes and activities (see p. 40-
relationships between men and women may be 43);
more or less formal than you are used to. -- Take frequent short breaks to relax;
-- Above all, don’t isolate yourself but find
NEW ENVIRONMENT someone to talk to who will listen sym-
Leaving home to live and study abroad is a pathetically;
challenging experience that, although very -- Use the available counselling services if you
exciting, is not without its stressful elements. It need them, there is no shame associated with
may be something you planned and prepared counselling, it is quite normal in the
for: the effects these changes have on you might Netherlands.
take you by surprise. You might find it helpful to
know that experiencing culture shock is quite Need help adapting to life in the Netherlands? Make
normal. In the end, most international students sure to register for the Buddy programme (see
have a good time and take away valuable life p. 75) and to contact Student Affairs, Coaching
lessons from the difficult times. It is important to & Counselling (see also p. 74):
stress that experiencing culture shock is entirely www.utwente.nl/en/ces/sacc.
normal, usually unavoidable, and certainly not a
sign you have made a mistake or you won’t be
able to manage. The experience may have a
significant learning curve, making you more
aware of your own personality, your own culture
and the cultures you come into contact with. It
will give you valuable skills for your academic
and personal life.
TO DO BEFORE ARRIVAL
21
DIFFERENCES IN CULTURE
AND EDUCATION
Many things in the Netherlands will be different Dutch students are usually not very interested in
from your home country, such as the climate, how they rank in class; they are mainly
traffic, food, clothes, and religion. Dutch culture concerned with passing the course. Students
may also be different from your own. For striving to be the best will not talk about it as it is
example, Dutch people find it very important to not done in the Netherlands to be too competitive
be on time, and will offer you coffee and cookies or work too hard.
when visiting but do not expect you to stay for
dinner (unless you are explicitly invited). Several BRUTAL HONESTY
other common cultural differences are discussed Honesty is highly valued in the Dutch
here. communication style: avoiding losing face plays
a less important role. As Dutch society is quite
INDEPENDENCE individualistic, Dutch students prefer to show
Because you are seen as an independent the class how critical they are, rather than strive
student, teachers will inform you of the material to be loyal classmates.
to learn while leaving the specific planning up to
you. Assignments might come with few The Dutch eagerness for group discussions and
instructions and will leave space to choose your strong opinions might make your first
own approach. presentation a difficult experience. Keep in mind
that if a professor or fellow student 'burns' your
YOUR OWN OPINIONS ideas in public, it's nothing personal. Likewise,
‘Having your own opinion’ and ‘being critical’ you are expected to have a critical mindset, so
are important values for Dutch people. Students questioning your fellow students, professors,
do not need to master all existing knowledge and people in senior positions on study-related
before formulating their own opinion. When issues is encouraged.
writing a paper, summarising information from
other authors will not be sufficient. You will RULES ARE RULES
have to make your own selection of available Dutch society runs on rules: individual
sources, develop your own line of thinking and exceptions are rare. Persuading teachers to give
include your own conclusions and/or recom- you a higher mark or an additional re-exam is
mendations. rarely done. The same rules apply to all and aim
to guarantee fair and equal treatment of
RELATIVE LACK OF COMPETITION everyone.
Competition hardly plays a role in Dutch
educational culture: students are seldom graded Based on:
against each other. The teacher sets a minimum ‘Educational style in the Netherlands - an introduction for
score and passes all students that meet this incoming students’ by G.T.M. (Ineke) ten Dam, 2011.
criterion. Faculty ITC, University of Twente
22 TO DO BEFORE ARRIVAL
?
INTERCULTURAL DIFFERENCES
QUIZ: ARE YOU READY FOR
Because of these cultural differences, inter-
THE UT?
national students might see Dutch students as
True or False? ‘The most
noisy in class, disrespectful to teachers and
important part of studying
classmates, show-offs, lazy, and negative. Dutch
at the UT is memorizing
students might think of international students as
and understanding my
passive, easily offended students who only
study materials’ .
memorise and reproduce study material while
not saying what they really think. It is a challenge
Want to know if you are
for everyone in the international classroom to
ready for the UT and the
overcome these prejudices and learn from each
Netherlands? Take the
other.
online quiz at www.
utwente.nl/go/ish/quiz and
MORE THAN A DEGREE
find out!
At the University of Twente, you do not only
study. Did you know that all of our sports,
For questions about dealing with culture
cultural, study, students and international
shock or problems with adjusting to life in
associations are led completely by students?
the Netherlands, please contact the
Student activism is highly valued at the
department for Student Affairs, Coaching
University of Twente. It helps to develop yourself
& Counselling or ITC Student Affairs. They
and improves your organisational, networking
can help you manage cultural difficulties
and collaboration skills. Being active as a student
and related issues (see page 74).
is not just fun, but benefits your career as well.
You can use it to distinguish yourself from your
fellow students who did the same study: you will
get more than a degree.
Based on:
‘Educational style in the Netherlands - an introduction for incoming
students’ by G.T.M. (Ineke) ten Dam, 2011.
Faculty ITC, University of Twente
24 TO DO BEFORE ARRIVAL
FOOD
TRADITIONALLY Convenience foods are increasingly available.
Traditionally, Dutch cuisine is fairly modest. Some of these can be rather unhealthy, but it
Dutch breakfast generally consists of tea and does save time and it also costs less than eating
sliced bread, which is eaten with cheese, thinly out. Typical Dutch convenience foods are friet or
sliced cold meat, or jam. Lunch is much the patat (fries), eaten with a meat snack (kroket or
same, with the possible addition of soup, salad, frikandel). Supermarkets sell instant meals of all
or fruit. For dinner, potatoes and other vegetables sorts and sizes.
are customary, usally served together with meat
or fish. Vegetables especially are plentiful, of RESTAURANTS AND TAKEAWAYS
high quality, and quite cheap if you buy those in In addition to the popular Chinese-Indonesian
season. Typical Dutch dishes are erwtensoep and Cantonese restaurants and takeaways, there
(pea soup served in winter), Hollandse Nieuwe are many relatively inexpensive grill-rooms,
(fresh salted herring) and stamppot (steamed pizzerias and pizza express services, serving
dish of potatoes, vegetables, and meat/sausage). Italian pizza, Turkish shoarma (Mediterranean
meat sandwich), and various Greek dishes. You
might pay € 8 to € 12 for a simple takeaway
meal. A simple Dutch main dish in an ‘eating
pub’ (eetcafé) or bistro will cost approximately €
20, excluding drinks. Chinese takeaways are less
expensive.
CHANGING TASTES
Dutch tastes have become increasingly
international: rice and pasta dishes are now
almost standard fare in most Dutch homes. You
will find imported tropical food, vegetables, and
fruits in many shops. Tropical ingredients can be
found in oriental grocery stores called ‘toko’.
Some butchers take religious rituals into
consideration (Islamic, Hindu or Jewish) and
some sell food products from Turkey, Morocco,
and Surinam. For the toko locations please see Dutch mini pancakes (poffertjes)
© UT International Food Festival 2013
the Enschede city map on page 58/59.
TO DO BEFORE ARRIVAL
25
GOOD TO KNOW!
If a Dutch friend invites you for “No offense, but I hate the food
coffee at around 11:00 or after 20:00, here. I mean, just bread with
it is not common to offer a meal. cheese and ham? That’s what I
Likewise, an invitation for tea around eat for breakfast in China.” - Chen
15:00 or 16:00 does not include (MSc Nanotechnology).
dinner.
Although the UT makes every
effort to offer a variety of
A phenomenon in the restaurants
(international) cuisine, it might
and cafes in Enschede is the daghap
be helpful to realise that many
(daily menu). This is a main course
international students find it
for a reasonable price starting from €
difficult to adjust to the relatively
8.50. The daghap changes every day
simple Dutch diet.
and differs per restaurant.
Visit www.hapdedag.nl (Dutch) to see
which restaurants offer a daghap.
PREPARATION VIDEOS
To help you prepare, some of our current
students have participated in several videos
explaining exactly what it is like to study at the
University of Twente. The videos include topics
such as the introduction period, the UT academic
culture, the grading system as well as the vibrant
student life of students in Enschede.
MORE INFORMATION:
www.utwente.nl/go/ish/todo/before-arrival
26 TO DO UPON ARRIVAL
3. TO DO UPON ARRIVAL
26 Getting to the UT
GETTING TO THE UT
28 Kick-in introduction days
FROM SCHIPHOL AIRPORT
important!
29 Finalise your enrolment Upon arriving at Schiphol airport, make your way
to Schiphol Plaza, the airports’ main entrance.
29 Printing Locate the NS ticket desk (opened 24/7) and buy
a one-way train ticket to Enschede (€ 21 - € 25).
29 Internet access A direct intercity train to Enschede leaves
Schiphol train station every hour. Alternatively,
30 Dutch bank account you could take a train with transfer in Amersfoort.
Don’t hesitate to ask railway staff for information
31 Registering with the doctor on how to get to Enschede train station.
3
32 Student card FROM ENSCHEDE TRAIN STATION
From Enschede train station, either take bus #1
32 UnionCard (direction ‘Universiteit’) or bus #9 (direction
‘Hengelo CS’) and alight at bus stop ‘Kennispark/
33 Register at municipality & BSN number UT’ (€ 1,50 - € 3).
GPS INFORMATION
Coordinates:
Lat: 52.240990,
Lon: 6.853752
Campus Address:
Drienerlolaan 5,
Enschede
ITC Address:
Hengelosestraat 99,
Enschede
28 TO DO UPON ARRIVAL
INTRODUCTION DAYS
CAMPUS STUDENTS:
PLEASE NOTE:
KICK-IN INTRODUCTION DAYS
Attending the formality market during
Every year students from the
the Kick-In introduction days is manda-
UT organize an introduction period for new
tory for all international campus stu-
(international) Bachelor, Master, and Exchange
dents with a visa and those who will live
students before the start of every Fall and Spring
in Enschede and are not yet registered
semester called ‘Kick-In’. During these days you
at the municipality. Not attending the in-
will meet your fellow students and get to know
troduction days will delay the completi-
Enschede and the UT campus together with
on of formalities needed to properly
your (do-)group. Your guides will be so-called
start your studies.
do-group parents (for Bachelor students) or
mentors (for Master students). With your group
The Kick-In is the biggest event organized by the
you will experience an amazing week to start of
UT every year. It is the ultimate opportunity to
your time in Enschede! The UT will also help you
get to know all associations the UT has to offer
arrange formalities like finalising your enrolment
you, make new friends and enjoy the best parties
at the UT and the first steps towards registration
you will find in Enschede.
at the municipality of Enschede and opening a
bank account.
If you have been (provisionally) admitted to a UT
study programme, you will be personally invited
The Kick-In consists of a general programme and
for the introduction days for international
a faculty programme. During the faculty
students. For more information, please visit the
programme you will receive general information
Kick-In website: www.kick-in.nl/en.
about your study programme at the University of
Twente and you will meet the teaching staff and
ITC STUDENTS:
your fellow students. The general programme is
ITC INTRODUCTION
about your student life at the University of
As the start of the academic year differs for the
Twente and will help you to get more acquainted
ITC faculty, the ITC introduction is held separately
with the campus and the city of Enschede.
from the Kick-In introduction.
!
doctor, please see page 44.
EMER
ITC STUDENTS
CAL GENC
ITC students can register at Veldpoort Medical
Centre, located close to the ITC hotel and the
L 112 Y?
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32 TO DO UPON ARRIVAL
Use the reload machine near the ITC restaurant PRICES & UPGRADES
to reload your Student Card. Don’t load too UnionCard - year € 50
much money onto your card: if you lose your UnionCard - month € 10
card, you lose all the money loaded onto it. A Fitness upgrade - year € 110
new card can be ordered at the ITC reception Fitness upgrade - semester € 65
desk for € 10.
To become a member of a sports, performing
arts or world association, a UnionCard is
required. Each association may charge a
membership fee on top of that.
ITC STUDENTS
ITC students will be guided through registration
at the municipality by ITC Student Affairs.
TUBERCULOSIS TEST
As an international student, you might be required by Dutch Immigration Law to have an X-ray scan
of your lungs performed to check for tuberculosis at a local GGD office (Dutch Public Health Service,
Gemeenschappelijke GezondheidsDienst). Failure to have this test performed may endanger your
immigration status to the Netherlands. The X-ray scan is harmless, even for pregnant women.
MOBILE PHONE
Most Dutch students prefer using mobile LONG STAY: CONTRACT
phones over landline phones. As a result, most Contracts with mobile phone providers are
student houses do not have a regular phone usually one or two years in duration and are to
connection. be paid in monthly instalments. There are also
several providers, offering contracts which are
SHORT STAY: PRE-PAID CARD cancellable per month. For more information
If you already have a mobile phone and you are about these contacts, visit one of the telephone
staying in the Netherlands for less than a year, stores in Enschede and ask about their offers. Be
the best option is to buy a prepaid SIM-card. A careful not to sign a contract right away, but
prepaid SIM-card costs around € 10. The investigate different providers and inquire at
Erasmus Student Network (ESN) Twente offers different stores. The four largest telephone
prepaid SIM-cards for arriving international providers in the Netherlands are KPN, T-Mobile,
students. Telfort, and Vodafone.
Please keep in mind that your mobile phone has to be unlocked in order to use a Dutch
SIM-card. For information about tariffs, please visit www.justlanded.com and go to:
Netherlands > Telephone & Internet > Tariffs.
BEFORE / UPON ARRIVAL
CHECKLIST:
Visa & residence permit (if
applicable)
Arrange accommodation
Finalise enrolment
41 Global Lounge
42 Sports facilities
46 Libraries
4
46 Religion
47 Stores
49 Child care
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38 FACILITIES
FACILITIES
39
ESN Twente
Campus location:
Bastille building, room 319
E: info@esntwente.nl
W: www.esntwente.nl
W: www.facebook.com/esn.twente
INDIAN STUDENT
LATIN AMERICAN STUDENT
ASSOCIATION (ISA)
NT ASSOCIATION (LA VOZ)
TUDE E: isa@isa.utwen
AL S te.nl E: contact.voz@gmail.com
AT ION IONS W: www.isa.utw
ente.nl W: www.voz.utwente.nl
RN IAT
INTE ASSOC F: www.facebook.com/Lati-
nAmericanVoz
K AT
ITC STUDENT ASSOCIATION UT MUSLIMS IRANIAN NETWOR
TY OF TW ENTE
BOARD E: ut.muslims@gmail.com UNIVERSI
E: sab@itc.nl W: utmuslims.weebly.com (IRNUT)
.nl
W: www.itc.nl/Pub/study/Stu- F: www.facebook.com/UT- E: irnut@utwente
irn ut .u tw ente.nl
dent-life/Student-Association- Muslims W: www.
.com/irnut.
Board F: www.facebook
F: w
ww.facebook.com/ITC.SAB nl
AIESEC ENSCHEDE
AIESEC is the largest student-run organization AIESEC ENSCHEDE
in the world. They organize voluntary projects Location: Bastille 319C
and internships abroad for all the students of T: +31 (0)53 489 5689
our university. Also, it’s possible to join AIESEC E: twente@aiesec.nl
Twente as fulltime or parttime board member. W: www.aiesec.nl
P-NUT
P-NUT is the official PhD association of the P-NUT
University of Twente. P-NUT is responsible for E: p-nut@utwente.nl
representing the PhD community inside the UT, W: www.utwente.nl/p-nut
as well as informing and connecting PhDs by F: www.facebook.com/groups/383184163680
organising lunch meetings and social activites.
UNITE
UNITE
UniTe is the umbrella organization for all world
E: secretary@unite.utwente.nl
and international student associations at the
F: www.facebook.com/UniTe.UT
UT. UniTe aims to provide a channel where
international associations and UT institutions
can discuss and improve the experience of
international students.
SPORTS FACILITIES
The UT Campus offers world-class sports as at cocktail or karaoke parties. The courses
facilities for almost all sports. That is why our
and open sessions are offered by the
facilities rank in the top-ten worldwide, ‘Sportcentrum’, and all courses are open
according to international benchmark studies. to beginners - unless otherwise indicated.
With over 37 sports associations and a wide Pre-registration is required for course
range of courses and open sessions, you will participation. You can register for these courses
always have access to a wide variety of leisureon www.utwente.nl/sport/en. No registration is
activities. required for the open sessions, however, you
do need an UnionCard and Fitness-card in
You can join any sports association for fairly order to participate. This combination of cards
low contributions, provided you have a also enables you to use the fitness centre and
UnionCard (see page 32). Sports associations swimming facilities.
also organise social activities that provide
opportunities to meet Dutch and international For more information about the UT sports
students at tournaments, theme nights, as well facilities visit: www.utwente.nl/sport/en.
SPORTS AT THE UT
Alpine climbing Competitive Kitesurfing Softball
Archery swimming Korfball Spinning
Athletics CrossFit Meditation & Surfboarding
Badminton Cycle racing manifestation Survival Run
Baseball Diving Motor sports Swimming
Basic fitness Fitness Multi sports Swimming for
Basketball Floorball Outdoor fitness absolute beginners
Beach volleyball Gliding Pilates Table tennis
Billiards Gymnastics (artistic) Pole Fitness Taekwondo
Body balance (Beach) handball Power Step Tai Chi
Body shape Hockey Power Yoga Tennis
BootCampus! Horseback riding Pukulan Triathlon
Bouldering Ice hockey Pump/Power Volleyball
Bounceball (knotsbal) Ice skating Road surfing Wakeboarding
Box fit Indoor football Rowing Waterpolo
Boxing Inline skating Running White-water canoeing
Breakdance Jazzdance Sailing Windsurfing
BRN workout Jiu-jitsu Shooting sports Xcore
Canoe polo Judo Snooker Yoga and meditation
Canoeing Kangoo Jumps Snowboarding Zumba
Chess Karting Soccer
FACILITIES
43
CULTURAL ACTIVITIES
PERFORMING ARTS & EXHIBITIONS
Language No Problem!
Visit www.utwente.nl/en/campus/culture/agenda.shtml and look for cultural events labeled
‘LNP’ (in English, or with little to no spoken words).
R G E N
! EM E Referrals for specialised medical services at a
general hospital are only given at regular doctor
1 2!
CALL 1
appointments. Specialised medical services
n include surgeons, eye specialists, ENT doctors,
uropea
tional E
is 2.
t e r n a 1 1 gynaecologists, and orthopaedists.
The in y n umber
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n u m ber for ning
Call th is
li f e -threate MEDICAL EMERGENCIES
ce in ess a
assistan or if you witn ort In case of a medical emergency outside
ns rep
situatio r example, to office hours, please contact HDT-Oost
crime . F o re r an
o
a c c id ent, a fi tions, Emergency Post: +31 (0)88 555 1188
a roa d h situa Beltstraat 70, 7512AA Enschede
r. In suc
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CAMPUS DOCTOR
The doctor will help and advise you with all
medical questions or complaints you may have.
If necessary, the doctor can make an
appointment for specialised medical services for
you at the general hospital and/or prescribe
drugs. In order to use these services, you need
to register yourself at the UT Health Centre first.
COSTS
If you are insured through AON (ICS Complete
Cover Insurance or Basic Health Care Insurance)
and registered at the UT Campus Doctor’s office,
consultations are directly charged to your
insurance company. UT Campus Doctor
Campus location: Building 58 (Sleutel)
PRESCRIPTIONS
Prescription drugs can only be provided through Appointments:
a pharmacy if you have a prescription from a T: +31 (0)53 203 0204 (Mon-Fri: 08:00 - 17:00)
doctor/general practitioner in the Netherlands. E: info@campushuisarts.nl
These prescriptions are only provided during W: www.campushuisarts.nl/en
regular doctor appointments.
FACILITIES
45
ITC STUDENTS DOCTOR
The ITC Faculty has made special arrangements UT Campus dentist
for her international students with the Veldpoort Campus location: Building 58 (Sleutel)
Medical Centre. The Medical Centre is ideally
located: very close to the ITC International Hotel Appointments:
and the MST Hospital in Enschede. A number of T: +31 (0)53 489 4600 (Mon-Fri: 08:00 -
GPs are working in this up to date medical centre 12:00 and 13:00 - 16:00)
and are experienced with international students. W: www.tandartshuizinga.nl (Dutch)
APPOINTMENTS
Only when you make your first appointment, you
will be appointed a GP. After this first DENTAL EMERGENCIES
appointment, you can contact your GP directly If you are not registered, but you do
by phone by using the contact information as have an immediate dental problem, you
mentioned on the ‘ITC Healthcare Information should call +31 (0)900 128 2632.
Card’ that you will get upon arrival at the
registration session. Always take your ITC health
information card and your insurance certificate
when visiting your GP, a health centre, or
hospital. Make sure the name on the insurance
paper is the same as the name in your passport.
MORE INFORMATION?
Visit the website of Medical Centre Veldpoort for
more information: Veldpoort Faculty ITC Stu-
dents.
LIBRARIES RELIGION
Use your student card to borrow books at the UT The Student Chaplaincy (Studenten Pastoraat
libraries. The libraries also offer quiet computer Enschede; SPE) organises activities related to
areas and small study rooms. Additionally, the religion, science, and culture. Examples of
Bellettrie library (Bastille building) offers novels activities are movie nights, a mosque visit, a
in English. monastery weekend, meditation, and a Taizé
celebration. The Student Chaplaincy also offers
opportunities for debate about science, ethics,
Campus library and philosophy as well as personal counselling.
Campus location: Vrijhof building,
2nd floor The campus mosque and meditation room offer
Opening hours: Mon - Fri: 08:30 - 22:00 a moment of silence for meditation, prayer, or
Sat - Sun: 09:00 - 20:00 personal reflection. Feel free to visit the mosque
T: +31 (0)53 489 2777 or meditation room for some quiet time, to
E: infoub@utwente.nl recharge your batteries or to fulfil your religious
W: www.utwente.nl/ub/en obligations.
Twitter: @UBUTwente
For more information about religion in Enschede,
see page 61.
ITC library
Location: ITC building room 3-036
Opening hours: 08:30 - 18:00 (Mon - Fri)
UT Student Chaplaincy
E: library-itc@utwente.nl
Campus location: Vrijhof building
W: www.itc.nl/pub/home/library
room 303
Twitter: @LibITC
Rev. Mrs. Janneke Bekhof-Smit
T: +31 (0)53 489 2378
E: info@studentenpastoraatenschede.nl
Bellettrie library
W: www.studentenpastoraatenschede.nl
Campus location: Bastille building room 105
(Dutch)
Opening hours: 12:45 - 13:30 and
19:00 - 20:00 (Mon - Fri)
Prayer/Meditation room:
E: bestuur@bellettrie.utwente.nl
Campus location: Vrijhof building room 309
W: www.bellettrie.utwente.nl/informatie/en
Opening hours: Mon - Fri: 08:00 - 00:00
Sat - Sun: 09:00-16:30
UT Mosque:
Campus location: Vrijhof building room 302
Opening hours: Mon - Fri: 08:00 - 00:00
Sat - Sun: 09:00 - 16:30
FACILITIES
47
STORES
COOP SUPERMARKET HAIRDRESSER ‘DE BARREBOKS’
Campus location: Sky, ground floor Campus location: Sky, ground floor
Opening hours: Opening hours: 10:00 - 18:00 (Mon - Fri)
08:00 - 19:00 (Mon - Fri) T: +31 (0)53 489 4158
08:00 - 17:00 (Sat & summer holidays) W: www.kapsalondebarreboks.nl/en
CHILD CARE
CAMPUS CHILD CARE CENTRE PERINATAL CARE
The campus child care centre ‘De Vlinder’ (0-13 Midwife Practice ‘liberis libenter’
years) offers day care and after school Location: Van Deinselaan 18, Enschede
programmes for children of campus UT T: +31 (0)53 431 8948
employees and to children, who live in the area W: www.liberislibenter.nl (Dutch)
around the campus, Enschede and Hengelo.
Midwife Practice ‘Vivre’
The child care centre includes many outdoor Location: Gezondheidscentrum Oosterpoort,
activities, as part of a ‘play and move in nature’ Oosterstraat 2-12, 7514 DZ Enschede
programme and also has a ‘science-programme T: +31 (0)53 432 4123
for and with children’. Facilities include a garden W: www.verloskundigenpraktijk-vivre.nl (Dutch)
with a little patch of forest, and a little petting
zoo with rabbits and chickens. At the centre
there are creative activities in a gypsy wagon
and workshops are given in a log cabin.
Utwente-facilities such as the open air theatre
and sport facilities on campus are also regularly
used. Furthermore there are visits to the city
library of Enschede and the petting zoo
Enschede Nord. But the most important thing
for the centre is their belief in the strength of
children and helping them grow up!
Regulations:
• https://www.utwente.nl/en/academic-ceremonies/phd_defences/ut-doctoral-regulations-2017.pdf
52 FACILITIES
E: p-nut@utwente.nl
W: www.utwente.nl/p-nut
W: www.facebook.com/
groups/383184163680
60 Shopping
61 Religion
62 National holidays
5
63 Bicycles
64 Public transportation
65 OV-chipkaart
68 Change of address
ENSCHEDE
HISTORY
The name ‘Enschede’ comes from ‘An die THE NETHERLANDS
Berlin
Schede’, old Dutch for ‘on the border’. GREAT Amsterdam
BRITTAIN
Approximately 40 years ago, Enschede’s reliance London Enschede
on its main industry (textile manufacturing)
BELGIUM G E R M A N Y
became a problem as the textile industry
relocated to Asia. In 1950 the textile industry
LUXEMBOURG CZECH
employed 21,000 people: by 1970 this number REPUBLIC
had dropped to 8,000, and by the time of the Paris
F R A N C E
world recession in the early 1980s it had fallen to
2,500. As the noisy, dirty factories disappeared,
When looking at a map of the
Enschede was forced to change direction.
Netherlands, it seems that Enschede
lies on the outskirts of the country. In
With over 158,000 inhabitants, Enschede is the
fact, the city is located centrally within
largest city of the eastern Netherlands. Around
Europe, in between London, Berlin, and
28,000 of these are students, either at Saxion
Paris. Amsterdam is only two hours
Hogeschool Enschede (Saxion University of
away with a train connection every 30
Professional Education, Enschede), the
minutes.
Academy of Music, the Academy of Art, or the
University of Twente.
WOOLDRIKSPARK, ENSCHEDE
Public gardens, with a petting zoo
for children.
EXPLORING ENSCHEDE AND THE NETHERLANDS
57
PUB QUIZ
Every Monday night, Irish Pub Molly Malone
(Oude Markt Square) organises a Pub Quiz in
English.
CINEMA
You can watch the latest popular movie at the
Kinepolis theatre; the largest cinema in the
region, or at the Cineast in the Enschede city
centre. Alternative movies are played at cinema
club Concordia, located at the Oude Markt
square. For schedules and reservations, please
see their websites.
Cineast: www.kinepolis.nl/bioscopen/cineast
(Dutch)
Concordia: www.concordia.nl/film (Dutch)
Kinepolis: kinepolis.nl/bioscopen/kinepolis-
enschede (Dutch)
58 EXPLORING ENSCHEDE AND THE NETHERLANDS
EXPLORING ENSCHEDE AND THE NETHERLANDS
59
60 EXPLORING ENSCHEDE AND THE NETHERLANDS
SHOPPING
CITY CENTRE OPEN AIR MARKET
The ‘centrum’ of Enschede is an attractive place The Enschede open air market (every Tuesday
to shop. Various small and bigger store chains and Saturday between 08:00 and 17:00 at the
are located in Enschede. But make sure you Van Heekplein) offers fresh fruits, vegetables,
have a delicious ice cream at the award-winning and more. Bargaining is not possible when
ice cream parlour, called ‘van der Poel’. prices are displayed. The best prices can be
obtained at the end of the day when traders try
OPENING HOURS STORES CITY CENTRE to sell the last of their stock. Bear in mind that
Monday 11.00 – 18.00 you can't choose the fruit or vegetables; the
Tuesday 09.30 – 18.00 trader does this. You should check that the
Wednesday 09.30 – 18.00 quality is acceptable before paying. The best
Thursday 09.30 – 21.00 way to find the best prices is simply to shop-
Friday 09.30 – 18.00 around. Apart from the approved market area, it
Saturday 09.30 – 17.00 is not customary to sell things in the street in the
Sunday 12:00 – 17:00 (first and last Netherlands.
Sunday of each month only)
SPECIALTY SHOPS
SUPERMARKETS AND OTHER STORES Other national chains specialise in particular
Shopping Centre ‘Twekkelerveld’ is close to sectors. Prices in chain stores tend to be lower
Campus (Zonstraat, Enschede). There you find than those of their local competitors.
the discount supermarket ‘Lidl’ and the • Household goods: Blokker, Xenos
traditional Dutch ‘Albert Heijn’ (AH). Also, • Drugstores: Kruidvat, Etos, Trekpleister
drugstores, household goods, a postal service (these stores sell cosmetics,
point, and other useful shops are located there. toiletries, and health-care
products);
Mon - Fri: 08.00 – 20.00/22.00 • Electronics: Mediamarkt, BCC
Saturday: 08.00 – 18.00/22.00 • Bicycles: Halfords, Profile
Sunday: 12:00 – 18:00 (Albert Heijn only)
SHOPPING BAGS AND TROLLEY
In the city centre, you can find a broader variety When shopping, remember to bring a shopping
of all kinds of shops. To find your way, the bag. In supermarkets you must pack your own
supermarket Albert Heijn is located at Van groceries. The supermarket provides plastic
Heekplein 63, and the Jumbo supermarket at shopping bags, but they are not for free. Also
Noorderhagen 75. remember to use the shopping trolley or basket
provided in the supermarket. You must pay
SALES AND DISCOUNT deposit on the trolley (€ 0.50 - € 1), which is
The terms uitverkoop (sale), actie (deal) or korting returned when you return the trolley.
(discount) mean there are special offers and If you do not use a trolley or basket, shop
price reductions available on various items. assistants and cashiers are entitled to check
Bargaining is not customary in the Netherlands: your bag for shoplifting. You are not allowed to
you are expected to pay the marked price. take a shopping trolley or basket home.
EXPLORING ENSCHEDE AND THE NETHERLANDS
61
RELIGION
! See page 46 for more information about religion at the UT.
TAX-FREE
Look for ‘tax-free for tourists’ logo on shop CHRISTIAN (INTERDENOMINATIONAL)
fronts. When you purchase goods during your International Christian Fellowship – Enschede (ICF-E)
stay in Holland, you are entitled to reclaim the Location: Prinseschool, Prinsestraat 10, Enschede
value-added-tax (VAT, BTW in Dutch) of that Service: every Sunday at 10:30
item if you export the product within three E: icf-enschede@solcon.nl
months of the purchase date. if you export the W: www.icf-enschede.nl
product within three months of the purchase
date. Ask the store for the appropriate form and CHRISTIAN (PENTECOSTAL) THE REDEEMED
have it stamped by the Dutch customs upon CHRISTIAN CHURCH OF GOD (RCCG)
leaving the Netherlands. Location: SDA Building (Philadelphia Main Hall),
Haaksbergerstraat 468, Enschede
Take the cost of transport into account when Service: every Sunday at 10:30
buying things to take back to your home country. E: amazinggracesanctuary_enschede@hotmail.com
This could mean either postage, shipping costs, F: www.facebook.com/rccgenschede
or excess weight charges at the airport. T: +31(0)6 2845 5331 (English)
JEWISH
Synagogue of Enschede
Location: Prinsestraat 16, Enschede
T: +31 (0)53 432 3479
W: www.synagogeenschede.nl
F: www.facebook.com/SynagogeEnschede
NATIONAL HOLIDAYS
Holiday Dutch name Date
First Christmas Day Eerste Kerstdag 25 December 2017
Second Christmas Day Tweede Kerstdag 26 December 2017
New Years Day Nieuwjaarsdag 1 January 2018
Good Friday Goede Vrijdag 30 March 2018
First Easter Day / Easter Sunday Eerste Paasdag 1 April 2018
Second Easter Day / Easter Monday Tweede Paasdag 2 April 2018
King’s Day Koningsdag 27 April 2018
Liberation Day Bevrijdingsdag 5 May 2018
Ascension Day Hemelvaartsdag 10 May 2018
First Pentecost Day Eerste Pinksterdag 20 May 2018
Second Pentecost Day Tweede Pinksterdag 21 May 2018
EXPLORING ENSCHEDE AND THE NETHERLANDS
63
BICYCLES
The preferred way to cover short to medium BUYING A BIKE DURING THE
distances in the Netherlands is by riding a bike. INTRODUCTION PERIOD
Bicycles are quite convenient in urban areas, are You can buy a second hand bike during the
cheap, and you often reach your destination introduction days for international students.
faster than when travelling by car or bus. You Alternatively, visit one of the second-hand bike
can find guarded parking facilities for your bike stores in Enschede mentioned here. You can buy
(rijwielstalling) at Enschede central station (paid) a second-hand bike for € 50 to € 150, less than
and rijwielstalling de Graaf (Brammelerstraat; half the price of a new bike. It is best to buy an
free). inexpensive second-hand bicycle, as a new
expensive-looking bicycle may get stolen.
LOCKING YOUR BIKE
Always attach your bike to a tree or other solid GENERAL ROAD RULES FOR CYCLISTS
object with a decent lock (around € 20). Make Dutch road rules are consistent with those in
sure your bicycle lights and reflectors are most European countries. These are the most
working (€ 55 fine) and obey the traffic rules important general traffic rules in the Netherlands:
(€ 50 fine or more). You are not allowed to ride -- Drive on the right, overtake on the left;
your bike in certain areas, especially in the city -- Unless stated otherwise, give priority to
centre. traffic approaching from the right;
-- As a rule, cars turning across your path are
supposed to stop for you, but be careful just
SECOND HAND BIKE SHOPS
in case;
IN ENSCHEDE
-- Motorcycle drivers and passengers must
Snellers Tweewielers BV
wear crash helmets;
Location: Haaksbergerstraat 122
-- Cyclists may ride two abreast;
T: +31 (0)53 432 2223
-- Pedestrians use pavements or footpaths;
cyclists keep to cycle tracks. Cycling through
Ten Tusscher Fietsenwinkel
pedestrian areas can result in a € 55 fine;
Location: Oldenzaalsestraat 340
-- Stop for pedestrians on pedestrian crossings;
T: +31 (0)53 435 8219
-- Signal with your arm when turning;
-- Your bicycle must have working head- and
Fietscity Landewé
taillights as well as reflectors (€ 55 fine).
Location: Broekheurnerweg 62
T: +31 (0)53 431 5952
Never buy a bike off the streets: if a stranger approaches you and offers to sell you a
bicycle, don’t buy it. It’s probably stolen, and you too will be breaking the law if you
accept it.
64 EXPLORING ENSCHEDE AND THE NETHERLANDS
PUBLIC TRANSPORTATION
BUS TRAIN
A relatively cheap way to travel in Enschede and The fastest way to travel between cities is by
the Twente area is by bus. You can buy a paper train. Buy a ticket at the NS Service Desk at
ticket from the bus driver, but it’s cheaper to use central station’s ticket desk or at the ticket
an OV-chipkaart. machine (Dutch bank card only). A train ticket is
valid only on the day you bought it and only in
You can reach the University of Twente by bus if the direction of your destination. As from July
you depart from Enschede Central station and 2014, only the ov-chipkaart can be used to travel
take bus number 1 marked ‘Universiteit’. Bus 1 by train in the Netherlands. You can buy a ticket
can have two directions; ask the driver to make at the machine, however, it will charge you extra
sure you are in the right bus. If you want to travel for a disposable ov-chipkaart. Therefore, it is
to the centre of the campus, get off at the UT/ advised to purchase an ov-chipkaart (visit www.
Bastille bus stop. Alternatively, you can take bus ov-chipkaart.nl/home-1.htm for more
number 9 to ‘Hengelo CS’. Even though this bus information).
reaches the campus faster than bus number 1, it
does not enter the campus and you can only get OFF PEAK DISCOUNT
off at the main road (Kennispark/UT). To receive a 40% off-peak discount on train
tickets for you and up to three fellow passengers,
apply for ‘dal voordeel’-discount (€ 50 per year).
Dal voordeel-discount is not valid during peak
hours (weekdays between 06:30 - 09:00 and
16:00 - 18:30). Alternatively, you may also
receive a 40% off-peak discount when travelling
with someone who has a Student OV Card. Visit
www.ns.nl/en or the NS Service Desk at the
Enschede central train station for more
information.
OV-CHIPKAART
The OV-chipkaart is the payment method for USING YOUR OV-CHIPKAART
public transport in the Netherlands. The smart To use your OV-chipkaart, swipe the card past
card is the size of a bank card and contains an the card reader marked with the ov-chipkaart-
invisible chip. With an OV-chipkaart you do not logo whenever you get on the bus, tram, metro,
need to buy individual tickets. You load the card or train (checking in). The sound and light signal
with credit in euros or with travel products such indicates that your card has been read. When
as single journey or a monthly subscription and you reach your destination, swipe the card past
you are ready to travel. the card reader again before getting off the bus,
tram, metro, or train (checking out).
HOW TO GET YOUR OV-CHIPKAART
Two types of cards are available: a personal or Make sure you check out and in again when
anonymous OV-chipkaart. The personal OV- transferring from any one type of transport to
chipkaart provides additional security features another (e.g. from bus to train) or when you are
and more options for (re)charging. switching train carriers (e.g. from an NS train to
an Arriva train).
You can buy an anonymous OV-chipkaart
(€ 7.50) online, at a railway station ticket office or For all information about the OV-chipkaart please
vending machine. You can purchase a personal visit www.ov-chipkaart.nl/home-1.htm.
OV-chipkaart (€ 7.50) online if you have a Dutch
bank account (www.ov-chipkaart.nl/home-1.
htm).
Keep an eye out for NS dagkaart (NS day card) tickets: these tickets are between € 15 -
€ 20, and allow unlimited train travel for one day for one person through the entire coun-
try. Be aware of the conditions. Some tickets are valid only during weekdays. The NS
dagkaart is occasionally sold at Albert Heijn Supermarkets, Blokker stores, Kruidvat, or
Hema stores. Also, check the UT Marketplace Facebook Group for students looking to
sell their NS dagkaart www.facebook.com/groups/utwentemarketplace.
66 EXPLORING ENSCHEDE AND THE NETHERLANDS
CHANGE OF ADDRESS
When you change your address you need to STEP 3: IMMIGRATION OFFICERS & AON
inform authorities accordingly. Please follow the Inform AON of a change in address by sending
steps below to successfully communicate an e-mail to the Immigration Officers. Your new
changes in your address. address information will be passed on to AON.
E: internationaloffice-visa@utwente.nl
STEP 1: MUNICIPALITY & IND
If you are moving within Enschede or Hengelo STEP 4: CENTRAL STUDENT ADMINISTRATION &
you need to inform the municipality of your STUDIELINK
change in address. Please send an e-mail to Visit the Student Service desk in the Vrijhof
verhuizingen@enschede.nl and mention your building to inform them of your change in
name, your old address and your new address. address or visit the website.
The municipality will inform the Dutch W: www.utwente.studielink.nl
Immigration Service (IND) of your new address.
Stadskantoor Enschede
Municipal office
Hengelosestraat 51, Enschede
T: 14 053
Stadskantoor Hengelo
Municipal office
Burgemeester Jansenplein 1, Hengelo
T: 14 074
75 Student Union
6
77 Student rights & student charter
78 Financial support
79 Code of conduct
FACULTY INTERNATIONALISATION
COORDINATORS & OTHER CONTACTS
Every faculty employs internationalisation coordinators, and some have additional staff who can
assist you when you have questions or concerns specifically regarding being an international
student at their faculty.
&
Join the International UT Community and stay in touch with prospective students, current students,
and alumni: www.facebook.com/groups/UTInternational
SUPPORT & CONTACT
73
Other students have visited SACC for help with: Do you need a more clear vision of your personal
-- Adapting to life in the Netherlands; profile, discovering your strengths and talents?
-- Managing expectations or problems Or would you like to know how to brand yourself
concerning culture or education; on the Dutch labour market or do you want
-- Managing study delays; feedback on your cover letter and CV? Visit the
-- Problems concentrating on their studies; following website for more information: www.
-- Dealing with (government) administration or utwente.nl/careerservices
complicated regulation;
-- Issues involving family matters or personal Campus Coaching &
circumstances; Counselling
-- Questions about financial support due to Campus location: Vrijhof room 311
exceptional circumstances; Office hours:
-- Questions about additional facilities for 08.30 - 12.30 / 13.00 - 17.00 (Mon-Thu)
students with a disability or a chronic illness; 08.30 - 12.30 / 13.00 - 16.00 (Fri)
-- Overall feelings of loneliness or discomfort. T: +31 (0)53 489 2035
E: sacc@utwente.nl
Whether your problem is vague or clear, W: www.utwente.nl/en/ces/sacc/
everyone is welcome to make an appointment
with a student counsellor or a student BUDDY PROGRAMME
psychologist. SACC aims to locate the source of The Buddy programme couples new students
the problem and help solve it. with experienced UT students on a voluntary
basis. Through a series of events, it facilitates
PRIVACY/CONFIDENTIALITY interactions between buddies to inform the new
All counselling sessions are strictly confidential. students about their new environment, provide
Student psychologists are bound to a privacy them with a social network, and help integration.
regulation register by the Dutch Institute of For more information about the Buddy
Psychologists. This register states that programme visit: www.buddy.utwente.nl
SUPPORT & CONTACT
75
FINANCIAL SUPPORT
If your studies are delayed, you might be eligible If you think you are eligible, please consult a
for financial support to complete your studies. student counselor as soon as possible (see p.
Eligible candidates may apply for support within 74). For more information about financial
three months after the end of the recognised support for international student visit the
circumstance on which you based your support following website:
application.
W: www.utwente.nl/en/ces/sacc/
AM I ELIGIBLE FOR FINANCIAL SUPPORT? regulations/fobos/force-majeure/
Eligibility for financial support is in part based on
the circumstances that affected your study ITC STUDENTS: ITC STUDENT ASSISTANCE FUND
progress: The ITC student assistance fund supports ITC
1. Illness, psychological problems, or students who face financial problems due to
pregnancy; serious illness, death of family member, or theft.
2. Physical, sensory, or other function You may apply for a financial contribution if your
disorders; insurance or employer does not cover the costs
3. Special family circumstances; of your claim.
4. Recognised board functions: collective fixed
support to be requested by societies/ This fund operates completely independently of
organisations or individual students; ITC and financial problems should first be
5. Top-level sport (to be recognised by the UT discussed with an ITC Student Affairs and
sports council); Support officer. The fund board decides if
6. Top-level arts (to be recognised by the UT financial assistance will be provided. Financial
arts council); assistance will only cover costs partly. For more
7. Your study programme has insufficient information contact Corné van Elzakker (e:
educational feasibility; elzakker@itc.nl).
8. Other circumstances not mentioned here,
where not granting financial support would
be considered extremely unreasonable.
SUPPORT & CONTACT
79
CODE OF CONDUCT
The University of Twente has signed the Code of The information provided by the educational
Conduct for international students in Dutch institutions to international students on the basis
higher education. This document sets standards of the Code of Conduct must be in English, in
for Dutch higher education institutions in their the language used for the study programme, or
dealings with international students. in the native language of the international
student. The educational institution must make
By signing the Code of Conduct, the UT offers clear what services it provides to international
international students a guarantee of the quality students, such as help with obtaining a visa and
of their programmes, student recruitment, a residence permit, housing, introduction
selection and counselling procedures. sessions, and student counselling. In their
information materials, educational institutions
PROVIDING INFORMATION must specify clearly what the associated costs
The Code of Conduct requires educational for the services are.
institutions to provide timely, reliable, and easily
accessible information to international students The full version of the Code of Conduct can be
about their study programmes. More specifically, found on the UT website: www.utwente.nl/en/
this includes information such as accreditation ces/sacc/regulations/
status, quality, admission requirements as well
as many more important rules and procedures
for international students.
80 UPON DEPARTURE
7. UPON DEPARTURE
81 To do upon departure
7
www.utwente.nl/go/ish/todo/upon-departure
UPON DEPARTURE
81
TO DO UPON DEPARTURE
When you have finished your studies at the UT, it DEREGISTER AT THE MUNICIPALITY (BRP)
is important that you complete the following If you are leaving the Netherlands (or moving to
formalities. another Dutch city) you must deregister at the
BRP (Municipal Register of Enschede).
UT DE-ENROLMENT Download a ‘declaration leaving Enschede’ from
Upon departure, you must arrange your de- www.utwente.nl/internationalstudents/
enrolment at the UT (not applicable for Exchange departure, fill in the form and hand it in at the
students). If your de-enrolment is not arranged Stadskantoor (Hengelosestraat 52) or send it to
in time, you are legally obliged to continue publiekszaken@enschede.nl.
paying tuition fees. Please visit the Student
Service desk (Vrijhof building) to arrange your CANCEL YOUR HEALTH INSURANCE
de-enrolment. Cancel your health insurance by sending an
e-mail to internationaloffice-visa@utwente.nl
EXPIRATION OF RESIDENCE PERMIT with your departure date. Be sure to file your
If you have a residence permit for your stay in insurance claims with AON before leaving.
Netherlands, please note its expiration date (as
stated on your residence permit card). After this RETURN LIBRARY BOOKS
expiration date you are not allowed to stay in the Do not forget to return any books you may have
Netherlands. You are obliged to leave the borrowed from the UT/public library.
Netherlands.
ITC STUDENTS
Please note that if you graduate or de-enrol Approximately six weeks before departure, you
before the expiration date of your residence will receive information from Student Affairs
regarding the ‘clearance-procedure’:
permit, the UT will end your residence permit for
study. -- Reservations for your return flight;
-- Alumni registration;
CLOSE YOUR BANK ACCOUNT -- Notification of departure at the municipality
Inform your bank of your departure and close and the IND;
your bank account. When moving to another city -- Returning your residence permit;
in the Netherlands, inform the bank of your new -- Diploma legalisation;
address. -- Official letter of ‘good conduct’.
82 UPON DEPARTURE
Please note that the search year extension might not be available if you are the recipient
of a scholarship that requires you to return to your home country upon graduation.
UPON DEPARTURE
83
DISCLAIMER
The information in this booklet has been
obtained from a number of sources, both UT
related and non-UT related. While its contents
have been carefully checked, some information
in this booklet may change or become
outdated. Government rules and regulations,
prices, and opening hours are subject to
change during the academic year. No rights
can be derived from the information presented
in this document. For further questions, please
contact the Student Service Desk of the
University of Twente, the Netherlands.
PHOTO CREDITS
The majority of the pictures used are sourced
from the Beeldbank Universiteit Twente:
pp. 2, 9, 12, 16, 17, 25, 28, 35, 38, 47, 48, 50,
53, 62, 82. Many of these were taken by Gijs
van Ouwerkerk.