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Communication Procedure Issue Date: 25/05/2015
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Assistant General
02 AGM Office
Manager
Administration
06 Administration
Manager
Page: 2 of 2
Communication Procedure Issue Date: 25/05/2015
Revision No: 0
Revision Date:
All communication should be only in writing. Other forms of communication by phone or verbal can only
be as a further elaboration of the content sent in writing.
Communication Modes
Email
Fax
Memo
Reports
Forms
Management Level to GM
In case any department manager has a communication sent to GM that has a relation with other
departments the respective department manager could be copied in communication.
Managers to Managers
The Manager to manager communication with other departments should be directed to the respective
Department Manager and if any staff of either departments are concerned, the respective member can
be copied in the communication.
Staff to Managers
Any communication by staff to other department managers should take place only after the permission
of department manager.
Communication with the staff members of other department without including the respective
department manager is not allowed.
Staff to GM
Any communication sent to GM by staff should be after Department Head approval and a copy of the
communication should be sent to the Department Manager.