Tency Thampy

P.O Box 112588, Dubai, United Arab Emirates

Mobile: +97150 3500521 E-mail: tencyt@gmail.com

Objective:

Looking to join an organization that has the need to analyze and build on
existing/new markets, to acquire and retain profitable key customer businesses and
to foster opportunities for advancement.

Summary of Qualifications:

- Have over 3 year experience in establishing & maintaining client relationship for
sales and business development in the UAE.
- Have 3 years experience in customer & technical support.
- Have over 6 years of experience in sourcing and procurement.
- Ability to work independently with minimum supervision.
- Interpersonal communication, training and negotiation skills.
- Highly motivated interaction with all levels of management.
- Ability to manage multiple priorities.
- Core Competencies and strengths include: Project Coordination, Cost controls,
vendor supplier negotiations and client relations.

Work Experience:

Media Sales Executive June 2008 – till date

Wellmark Communications F.Z.C. – Dubai Media City, Dubai, U.A.E.

Current responsibilities include:

- Handling complete indoor and outdoor media sales at the Dubai International
Convention & Exhibition Centre.
- Maintaining existing accounts and establishing new clients.
- Developing new opportunities within the DICEC to generate new businesses.
- Report to the Account Manager with feedback on targets achieved, opportunities
and future forecast for upcoming events.

Assistant Sales Manager June 2006 – May 2008

Knight International Trading F.Z.C. – Hamriyah Free Zone, Sharjah, U.A.E.

Responsibilities included:
- Direct contact establishment with new clients and existing clients ranging from
wholesale buyers, retailers both in the U.A.E. and overseas.
- Establishing new clients and managing existing client list.
- Report directly to the General Manager with feedback on performance of the
sales team and targets achieved.
- Introduce new and innovative ways to establish new clients.
Senior Customer Service Representative June 2003 – March 2006
Altius Customer Services Private Limited – Mumbai, India

Responsibilities included:
- Dealt with customer oriented activities like customer care, technical support
help desk, trouble shooting and problem resolution.
- Built a teamwork environment that encouraged hard work and collaboration.
- Established positive business relationships with clients and other departments
by consistently providing courteous, prompt and effective service.

Operations Supervisor December 1996 – March 2003

Alfutha International – Tamil Nadu, India

Responsibilities included:
- Establishing and managing existing buyer relationships.
- Meet with previously contracted clients to renew contracts and also potential
clients for new contracting.
- Providing the Manager with reports and data on latest market trends and
launching of new products and designs.
- Responsible for sourcing of raw materials according to buyers’ requirements.
- Preparation of quotation along with samples for Buyers’ approval.
- Reporting to Head of Exports with detailed review and feedbacks from clients.

Education:

- Mumbai University –Maharastra, India

Bachelors Degree in Arts (Psychology)

- The Indian School – Bahrain

Higher Secondary Education

Technical Skills:

Proficient in MS Office, internet proficient

Personal Profile:

Date of Birth 4th February 1979

Languages Excellent proficiency in spoken and written English, Hindi &

Malayalam