Ahmad Fayad El Balbissi

E-mail § ahmadfayad.b@gmail.com
Website § https://ae.linkedin.com/in/ahmad-fayad-el-balbissi-64b566a9
Phone § 050 480 5151
Address § Sharjah, Al Majaz

PERSONAL DETAILS

Date of Birth: 01/11/1995 UAE Driving License: Yes

Nationality: Palestinian Current Visa: Parent Visa (September 2018)

Languages Known: Arabic (Native), English

OBJECTIVE

Able, enthusiastic, skilled, seeking a position that reflects my experience, skills, and personal attributes
including dedication, meeting goals, creativity, and the ability to follow through.

WORK EXPERIENCE
Majid Al Futtaim (Magic Planet) September 2017 — September 2017
Customer Service Assistant

Answering customer enquiries.

Giving information and helping to solve customer problems.
Taking information from customers and entering it on a database.
Making sure that the customer's experience is a positive one.

Masafi Shipping& Clearing June 2017 — July 2017

Internship

Managed to enhance the company's billing system by upgrading it from paper based to internet based
billing system.
Redesign the companys website and added new features to keep it up to date with the latest widgets
available.
Created a full functioning Database system through Microsoft Access 2016. Which is capable of
handling all kind of transactions that the company does.

B-ProActive March 2014 — March 2017

MEYDAN World cup for Horse racing
This event happens once every single year. Each year i had a different task and objectives.

- Greet/welcome guests. Scanning entrance badges. Get crowds into correct lines & gates.
- Help guests with any queries.

Ahmad Fayad El Balbissi 1

S.W.A.T September 2016 — February 2017
CATI Inteviewer & Operator
The primary responsibility of the CATI Interviewer is data collect ion over the phone using the Computer Assisted
Telephone Interviewing system.

- Conducts phone surveys while accurately recording responses

S.W.A.T January 2015 — February 2017

Surveys & Researches
S.W.A.T stands for (Special Ways Marketing Consultancy).I was assigned to do in-person surveys all overthe
UAE regarding special topics that are allocated and set by the company.

HME Events October 2014 — November 2014

DEWA Human Billboard
- Advertising DEWA's smart application on smartphone
- Encouraging Dubai residents to sign up and register.
- Define the importance of the application and how it will reduce the risk of ques and encourage self billing.

SOFT SKILLS

Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.
Strong verbal and personal communication skills.
Decision making, critical thinking.
Self-motivated, initiative, maintains a high level of energy.
Tolerant and flexible, adjusts to different situations.

EDUCATION

University of Sharjah September 2013 — January 2018

Bachelor degree in Management Information System

Majored in Management Information System and minored in Marketing at University of Sharjah

TECHNICAL SKILLS

Programming Languages: Visual Basic.NET, ASP.NET

Database: Oracle SQL, MySQL

Operating System: Windows

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 PROJECT WORK
Smart Advising Program Semptember 2016 — January 2017
Project in MIS - University of Sharjah
My senior project was based on implementing a program which has been done using (VB.NET, ORACLE SQL
DEVELOPER) that helps all student levels starting from freshmen till seniors to connect to their university account
and give them access to manage their own syllabus by providing them with few facilities. Which are:

 Create Account.
 Registering & Dropping Courses.
 Check available courses for chosen semester.
 Check fees for previous & future semesters.
 Calculate current CGPA & future CGPA.
 Simple mind test to figure out what Major to apply for and fits your criteria.

INTERESTS

Computing
Volunteer Work/Community Involvement
Cooking
Sports
Music
Driving

REFERENCES

Dr. Mohammed Nour

Email:mnour@sharjah.ac.ae
Tel:+(971) 6 5053522
Fax:+(971) 6 5050513

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Dr. Saadat M. Alhashmi

Email:salhashmi@sharjah.ac.ae
Tel:+(971) 6 5050526

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Dr. Samar Mouakket

Email:samar@sharjah.ac.ae
Tel:+(971) 6 5053539

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