Katrina Victoria M.

Lopez
105 E. Buhay Street, Brgy. 3 ICV.,Balayan, Batangas, 4213 Philippines
Mobile Phone: +639178540220 Email: katrinavictorialopez@yahoo.com

SUMMARY OF QUALIFICATIONS

I am currently employed at Rizal Commercial Banking Corporation

(RCBC) as a Credit Assistant and I have been working for this company since
2006. I am responsible in assisting Account Officers in monitoring Sales
Contract Receivables or installment sales of the bank’s foreclosed assets. I
prepare letters, notices, reports, and I maintain a database for the account
officers’ easy reference with their accounts.

Also, I am with the British Council Philippines as an Invigilator. It is a

part time job wherein I supervise candidates who take the International
English Language Testing System (IELTS) exam. I make sure that they
comply with all of the requirements before, during, and after the test. It is
also my responsibility to ensure each one of them of a fair testing
environment. I am also in charge of assisting candidates with their queries.
Moreover, it is also my duty to make sure that they do not engage in any
kind of cheating.

OBJECTIVES

I see myself working in a multinational corporation or cultural agency.

I want to obtain a post in a well organized institution which can benefit

from my 4- year experience in the banking industry combined with my stint
with an international organization and classroom training mixed with my
enthusiasm and dedication to excel.
EDUCATION

Graduated 07 November 2005

University of the Philippines, Los Baños, Laguna

Bachelor of Arts in Communication Arts Major in Speech Communication
Cum Laude
PROFESSIONAL EXPERIENCE

29 September 2007 to Present

British Council Philippines

Exams Division
Invigilator (Part Time)
• Performs invigilation duties during the International English Language
Testing System (IELTS) Listening, Reading, Writing, and Speaking
Examinations as well as during the Chartered Financial Analyst®
(CFA®) Examination sponsored by the CFA Institute
 Ensures that all test materials are well-secured and properly
accounted for before, during, and after the exam
 Ensures that candidates do not engage in any form of cheating
before, during, and after the exam
 Ensures that candidates comply with all the requirements before,
during, and after the exam
 Ensures that candidates bring only what is necessary in the
exam venue
 Ensures that no copying materials like cameras and scanners are
brought inside the exam venue
 Ensures that fair and consistent environment be accorded to all
candidates
 Assists candidates with their queries

01 March 2006 to Present

Rizal Commercial Banking Corporation (RCBC)

Asset Management and Remedial Group – Asset Disposition Division
Credit Assistant (Full Time)
• Ensures that preparation of collection letters, approval notices
(restructuring, extension, etc.), and rescission letters are properly done
and sent on time
 • Ensures that documents pertaining to assigned Sales Contract
Receivable (SCR) accounts are properly filed and/ or kept
• Ensures that full assistance be accorded to SCR Account Officer in data
gathering, packaging, and preparation of restructuring proposals/
recommendations for approval
• Ensures the timely and accurate preparation of reports on Status of
Past Due Accounts and Summary of Asset Disposition Memo (ADM) for
Sales and SCR
• Ensures that full assistance be accorded to the Division Head
• Entertains calls/ queries of RCBC Amazing Buys’ clients

09 January 2006 to 12 February 2006

PeopleSupport (Phils.), Inc.

Customer Support Representative (Trainee)
• Provides comprehensive and quality customer service by providing
appropriate and accurate responses to customer queries
 Processes arrests, voids, exchanges, cancellations, and refunds
booked thru Cheaptickets.com
 Coordinates with airlines for fare rules and available seats in the
plane
 Assists customers by walking them through the website
 Offers customers other services of the website/company
TRAININGS

01 November 2005 to 30 November 2005

Batangas Sugar Planters Cooperative & Marketing Association

(BSPCMA)
Intern, Accounting Staff

18 April 2005 to 29 April 2005

ABS-CBN Broadcasting Company

ANC Talk - Talk back with Tina Monzon-Palma, Strictly Politics with Pia
Hontiveros, and Online with Gene Oregana
Intern, Production Assistant

November 2004 to April 2005

Theater Production (UPLB)

Tarugo: Ang Gabi ng Lagim
Intern, Production Staff
October 2004

J. Romero Advertising
Dunkin Donuts, Winston, Purefoods Sukang Supremo
Intern, Junior Copywriter
SEMINARS ATTENDED

February 2006
RCBC Human Resources Group
Anti Money Laundering Act (AMLA)

August 2008
RCBC Legal Department and BIR
Documentation and Taxation Affecting Foreclosed/ Acquired Assets
Transactions
CHARACTER REFERENCES AVAILABLE UPON REQUEST