Course Profile

Course Information:

Code: SS – 441 Title: ORGANIZATIONAL BEHAVIOUR Credit Hrs. : 3+0

Pre-requisites: NIL

Course contact Hours: 48

Instructor Information:

Name: ANWER JAMAL ANSARI Email: anwerjamal@fui.edu.pk

Office Location: <Off RIGHT PASSAGE >< OldBlock >< First Floor > Room No 15

Office Phone: 051-<5151437-8><Ext-234>

Office meeting Hrs. :

<Here free time slots from the timetable should be displayed of that particular teacher.>

Course Objective:

Organizational behaviour (OB) is an interdisciplinary field drawing from numerous disciplines

including psychology, sociology, anthropology, economics, organization theory, statistics, and
many others. Effective management of human resources within organizations requires an
understanding of various behaviour and processes. Managers need to know why people behave
as they do in relation to their jobs, their work groups and their organizations. This knowledge
of individuals' perceptions, motivational attitudes and behaviour will enable managers to not
only understand themselves better, but also to adopt appropriate managerial policies and
leadership styles to increase their effectiveness.

The focus of instruction will move progressively through the individual, group and
organizational levels of behaviour and will examine the interrelationships of behavioural
phenomena among these levels. Additionally, concepts such as motivation, communication and
leadership and their relevance to organizational behaviour will be examined in detail. The
course is also designed to help the students understand if Western Organizational Behavioural
theories and practices have any relevance to the local settings. The course will also discuss the
Islamic perspective of understanding and directing human behaviour in a specific direction.

Broadly the topics covered include: Introduction to organizational behavior, Structure and
control in organization, Individual and work learning, Stress, Individual differences, Motivation
and job satisfaction, Group and work, Group and inter-group behavior, Leadership, Patterns of
work, Conflict and consent in work, Organizational culture.
Weekly Distribution of course contents:

Week Topics Status Problem Set/ Quizzes Presentations Discussions

/ Assignments
Rema
rks
1 What is organizational
behavior, Planning,
Controlling, Organizing,
Leading, Management skills,
Contributing disciplines in
OB, Major workforce
Diversity categories.
2 Demographic Characteristics ASSIGNMENT
of work force, biographical #1
characteristics, age, gender,
disability, tenure, religion,
ability, intellect, multiple
intelligences.
3 Dimensions of intellectual QUIZ #
ability, inductive reasoning, 1
deductive reasoning,
memory, physical abilities,
ability-job fit, Diversity
Management Strategies.
4 Values, Attitudes, Job
satisfaction – importance of
values, types of values,
terminal values,
instrumental values,
Hofstede’s Framework for
Assessing Cultures.
5 Behavior vs attitudes, ASSIGNMENT
Cognitive Dissonance, #2
moderating variables,
predicting behavior from
attitudes, major job
attitudes, job satisfaction,
causes of job satisfaction,
employee response to job
dissatisfaction, outcomes of
job satisfaction.
6 Self-perception theory,
attitude surveys, attitudes
and workforce diversity, job
satisfaction and customer
satisfaction; values, loyalty
and ethical behavior, ethical
values and behavior of
leaders, individualism,
collectivism.
7 Emotions and moods, action QUIZ #
tendencies, Anger, Fear, 2
Sadness, Jealousy,
Happiness, Embarrassment,
Disgust, emotional
terminology, basic
emotions, basic moods,
 functions of emotions, fear,
anxiety, sources of
emotions.
8 Other sources of emotions,
Three Specific Emotions and
their Personality
Predispositions, social
anxiety, trait social
anxiousness,
embarrassment, emotional
labour, felt vs displayed
emotion, emotional
intelligence, how can
managers influence moods.
9 MIDTERM
10 Personality, measuring
personality, personality
determinants, personality
traits, Myers-Briggs Type
Indicator, The Big Five
Model of Personality
Dimensions. Personality
types, Holland’s Personality
Types.
11 Perception and individual STUDENT
decision making, why PRESENTATIO
perception is important, NS
Person Perception:
Attribution Theory,
Determinants of Attribution,
Attribution Errors, The
Link Between Perception
and Decision Making,
factors that influence
decision making, types of
decision making, biases and
errors in decision making.
12 Organizational Constraints ASSIGNMENT STUDENT
on Decision Making, Ethical #3 PRESENTATIO
Frameworks for Decision NS
Making, Creativity in
Decision Making, Three-
Component Model of
Creativity, Implications for
Managers.
13 Foundations of Group STUDENT
Behavior, Defining and PRESENTATIO
classifying groups, why NS
people join groups, The
Five-Stage Model of Group
Development, The
Hawthorne Studies, Group
Structure: - Size,
composition, cohesiveness,
tasks, group decision
making, Symptoms Of The
Groupthink Phenomenon,
Group Decision-Making
 Techniques.
14 Basic Motivation Concepts,
defining motivation,
Hierarchy of Needs Theory,
Maslow’s Hierarchy of
Needs, Theory X and Theory
Y (Douglas McGregor), Two-
Factor Theory (Frederick
Herzberg), Comparison of
Satisfiers and Dissatisfiers,
Contrasting Views of
Satisfaction and
Dissatisfaction.
15 ERG Theory (Clayton QUIZ #
Alderfer), David 3
McClelland’s Theory of
Needs, Matching High
Achievers and Jobs,
Cognitive Evaluation Theory,
Goal-Setting Theory (Edwin
Locke), Reinforcement
Theory, Job Design Theory,
The Job Characteristics
Model, Computing a
Motivating Potential Score,
Social Information
Processing Model (SIP),
Equity Theory, Expectancy
Theory, Performance
Dimensions, Integrating
Contemporary Theories of
Motivation.
16 Understanding Work Teams,
Team Versus Group: What’s
the Difference, Comparing
Work Groups and Work
Teams, Types of Teams, A
Team-Effectiveness Model,
Creating Effective Teams,
Key Roles of Teams, Effects
of Group Processes,
Creating Effective Teams:
Diversity, Turning
Individuals Into Team
Players, Teams and Quality
Management.
17 Basic Approaches to
Leadership, What Is
Leadership?, Trait Theories,
Behavioral Theories of
leadership, Ohio State
Studies, University of
Michigan Studies,
Scandinavian Studies,
Contingency Theories,
Fiedler’s Model: Defining
the Situation, Cognitive
Resource Theory, Hersey
 and Blanchard’s Situational
Leadership Theory,
Leadership Styles and
Follower Readiness, Leader–
Member Exchange Theory,
Path-Goal Theory, Leader-
Participation Model.
18 ENDTERM

Grading Model:

 Mid-Term – 25 Marks
 Final Term – 50 Marks
 Sessional – 25 Marks
o Quizzes
o Assignments
o Presentations
o Projects

Recommended Books:
1. Finchan, R., & Rhodes, P. (2003), Principles of Organizational Behaviour, 3rd Edition
Oxford University Press.
2. Noe, R., Hollenbeck, J. Gerhart, B., & Wright, P. (2006), Human Resource
Management, 5th Ed., McGraw-Hill.
3. Newstrom John W. (2007), Organizational Behaviour, (12th Ed), McGraw- Hill.
4. Luthan Fred, (2005), Organizational Behaviour, McGraw Hill Inc.
5. Robins, Stephen, (2005), Organizational Behaviour, McGraw Hill Inc.

 Web URL’s
 Articles

Outcomes Assessment / Indented Learning Outcomes

 To make the students understand different aspects of Organizational Behaviour

particularly structure and control in organization, organizational culture,
organizational change and development, work group behavior, behavior
modification, leadership, organizational conflicts management.
Upon completion of this course, students should be able to:

 Understand the components of individual behavior and group behaviors in the

organizational context.
 Understand the relevance of the OB theories and practices, emphasized by
Western texts, in local settings.
 Understand the Islamic perspective of understanding and directing human
behaviour towards achievement of goals.
 Understand the causes of job dissatisfaction and stress as well as methods of
improving job satisfaction and dealing with stress.
 Analyze the impact of individuals and team behaviour on organizational
productivity
 Evaluate the impact of organizational structure, design, culture and change
 Synthesize various theories of motivation and leadership and understand their
application to workplace.

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