Avaya Aura™ Fundamental Technology Assessment

Code: ATC03000AEN Type: Assessment

Hours: 1 Primary Training Type: Technical
Delivery Language: English Materials Language: English
Region Offered: All Cost in Local Currency | USD: Details No Cost
Job Function: Mai
ntai
Imp
n
lem Alternate Delivery Options:
Sell
ent
Des
ign
Description:

Synopsis

This curriculum assessment validates your mastery of the learning objectives identified in the following courses:

• AVA00831WEN: VoIP in Practice

• ATC01270WEN: Quick SIP

• ATC00940WEN: WAN Services and MPLS/SIP Technologies

• ATI01440WEN: Avaya Aura Hardware

• ATU01730WEN: Avaya Aura Communication Manager Architecture, Protocols and Features

• ATC01681WEN: Avaya Aura Management Tools

• ATI01672VEN: Designing, Installing, Administrating and Troubleshooting Avaya Aura Communication Manager

• ATU00170WEN: Avaya Aura Session Manager Technical Overview

• ATU00183WEN: Avaya Aura System manager Technical Overview

This curriculum focuses on courses in the Avaya Connect Core Curriculum. This assessment has 50 questions and the minimum passing score
is 75%.

Audience

Avaya Employees and Business Partners with Avaya Core knowledge.

Prerequisite Knowledge

There is no specific prerequisite knowledge recommended.

Assessment Policy
Avaya University policy allows two pre-course attempts for all course assessments. If upon completion, you have not passed the
assessment, you will need to enroll in the learning activity and provide payment information as appropriate.

Prerequisites:
NONE

Which statement is true about the SM100?

It provides SIP firewall and denial-of-service protection.
 It logically and seamlessly integrates Session Manager with the voice network.

It passes all SIP TLS connections through to the Session Manager.

It uses Kerberos validation to ensure connections from only trusted SIP elements.

Correct!

In a VoIP network, what is the proper term for the amount of variance in the time it takes for
VoIP communications to travel from the sender to the receiver?
jitter

packet delay

latency

packet loss

Correct!

Začátek formuláře
Which three statements are true about the password requirements of a new messaging
subscriber? (Select three.)

TRUE The password must contain numeric and alphanumeric characters.

FALSE The password cannot be a single repeated character.

TRUE The password cannot be identical to the extension number.

TRUE The password must be at least six characters.

FALSE The password can be up to 15 characters long.

Incorrect. Please review course ATI01672VEN

.
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Konec formuláře

Which Communication Manager report provides traffic data for the previous 24 hours?
1-Day Traffic Summary

Call Rate Measurements

Call Summary Measurements

Recent Call Traffic Summary

Correct!

Which statement is true about IP network regions?

It is a group of endpoints that share common attributes.

A maximum of 128 network regions can be configured enterprise-wide.

The default IP network region is region 100.

Endpoints do not belong to a network region until they are assigned.

Correct!

Začátek formuláře
The Avaya Aura Communication Manager serves which three basic functions?
(Select three.)

FALSE analog device

connectivity

TRUE PBX services

TRUE mobility services

TRUE call center functions

FALSE call treatments

Correct!
Konec formuláře
Začátek formuláře

Konec formuláře

Which algorithm is most often used to determine the number of agents needed to support an
ACD?
ACELP

Engset

Erlang B

Erlang C
Incorrect. Please review course ATI01672VEN.
.
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

– Asi Erlang C

Which algorithm is most often used to estimate the number of trunks needed to the PSTN?
ADPCM

Erlang C

Engset

Erlang B

Correct!

Začátek formuláře
What are three core components of Avaya Aura? (Select three.)

TRUE System Manager

TRUE Application Enablement

Services

FALSE Call Center

TRUE Session Manager

FALSE Call Management System

Correct!
Konec formuláře
Začátek formuláře

Konec formuláře

What is one purpose of the Communication Manager?

integrates telephony and web communications to solve business challenges

provides VLAN translation for telephony transmissions

uses TCP and UDP protocols for Internet communication

 organizes data, voice, and video transmissions over IP networks

Correct!

Začátek formuláře
Which three questions about a customer's WAN should be answered in a discovery
conversation with the customer? (Select three.)

TRUE Which WAN technology is being used?

TRUE Which network protocol(s) are used on the WAN?

FALSE Who is the WAN service provider?

FALSE How many WANs do they have?

TRUE Which network address class does the WAN use?

Incorrect. Please review course ATC00940WEN.

Konec formuláře

Začátek formuláře
When configuring the Communication Manager server, which two server roles can be
selected? (Select two.)

TRUE Main Server

TRUE Local Survivable Server

FALSE SIP Server

FALSE Port Network Server

FALSE Telephony Server

Correct!
Konec formuláře

Which Avaya Gateway provides a port network using circuit packs to connect to endpoints
and trunks?
G430

G860

G650
 G250

Correct!
When installing Avaya Aura Communication Manager on an S8300 server, what is used as
the installation source?
RPM download

NFS mount

HTTP URL

USB CD-ROM

Correct!

Which Avaya Site Administrator maintenance command is used to remove a station from
active service?
Release

Deactivate

Disable

Busyout

Correct!

Which IP address is a "Class A" address?

127.127.0.1

72.172.26.254

162.254.19.129

172.172.12.30

Correct!

What is the most common unit of VoIP traffic measurement?

Call Seconds

Minutes

Erlang

Centum

Incorrect. Please review course ATI01672VEN.

 .
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Which statement is true about the Avaya Media Modules?

They provide multimedia transmission over IP networks.

They are purchased as G650 Gateway options.

They convert analog voice to a TDM bus.

They convert voice from TDM to VoIP.

Correct!

When adding a voice system using Avaya Site Administration, what information must be
entered into the wizard?
IP address of services port

voice system language

SSH port number

SSL certificate

Correct!

Which Avaya gateway model is a SIP gateway?

G450

G650

G430

G860

Correct!

Which high survivability option employed by the Communication Manager secures the
gateway against failure of the network connection to the master site for the master server?
Network Fault Survivability

Local Survivable Processor (LSP)

Enterprise Survivable Server

Standard Local Survivability

Correct!
In order to interface with a WAN that is using MPLS technology, which device acts as the
entry/exit point to/from the service provider's network?
label edge router

customer edge router

provider router

core router

Correct!

Začátek formuláře
What are three primary functions of a Call Center? (Select three.)

FALSE keep call hang-up rates as low as possible

TRUE distribute calls evenly to agents

FALSE keep call volume below available bandwidth capacity

TRUE queue incoming calls when no agent is available

TRUE to connect an incoming call to the most suitable agent available

Correct!
Konec formuláře

When defining a new call coverage path voicemail in ASA, what is entered as the first point?
call group

station extension

station name

hunt group

Incorrect. Please review course ATI01672VEN.

.
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Which QoS standard does Avaya recommend for Toll quality voice service over a Wide Area
Network?
bandwidth > 512 kb/s
 network latency < 80ms

packet loss < 5%

network jitter < 40ms

Correct!

Začátek formuláře
What are three parameters in an IP network region configuration? (Select three.)

TRUE Codec set

TRUE DiffServ settings

TRUE UDP port

FALSE Max bandwidth

FALSE DHCP parameters

Correct!
Konec formuláře

Which statement is true about the deployment of Avaya Aura System Manager?
Because of Xen virtualization technology, many applications can run within the System
Manager template.
System Manager ships as a software distribution to run on Red Hat Linux.

System Manager is deployed as the primary application in the mid-market template.

System Manager ships as a system platform template.

Incorrect. Please review course ATU00183WEN.

Which statement is true about the deployment of Avaya Aura System Manager?
System Manager ships as a system platform template.

System Manager is deployed as the primary application in the mid-market template.

Because of Xen virtualization technology, many applications can run within the System
Manager template.
System Manager ships as a software distribution to run on Red Hat Linux.

Incorrect. Please review course ATU00183WEN.

XEN virtualizace s několika aplikacemi na jednom HW
Which Avaya server supports up to 3200 ports when working as an active server?
S8400B

S8300

S8500C

S8710

Correct!

In a Call Center, what must occur in order for an agent's state to change to "Available"?
The agent must log in and notify CMS that the extension is active.

The agent must enter a Feature Access Code.

The agent must enter a Split Group Code.

The agent must use either manual-in or auto-in to enter the system.

Correct!

Začátek formuláře
Which three are possible call types when configuring a dial plan? (Select three.)

FALSE att

TRUE attd

FALSE dap

TRUE dac

TRUE ext

Correct!
Konec formuláře

Začátek formuláře
Which three technologies are part of IP Telephony? (Select three.)

FALSE Web Conferencing-over-IP

TRUE Voice-over-IP

FALSE TeleCommuting-over-IP
 TRUE Modem-over-IP

TRUE Fax-over-IP

Correct!
Konec formuláře

Which statement is true about Avaya Site Administration?

It is an AES application.

It runs on Windows or Linux.

It is a browser-based tool.

It provides a GEDI interface.

Correct!

Which Avaya gateway provides a port network?

G450

G860

G700

G650

Incorrect. Please review course ATI01672VEN.

Samozrejme ze G650 

.
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

When installing a service pack on a Communication Manager server, which option from the
SMI main menu must be selected?
Configuration

Installation

Upgrade

Administration

Incorrect. Please review course ATI01672VEN.

.
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)
When a caller sends an INVITE request to a receiver, which portion of the INVITE request
indicates which codec is to be used for the call?
session description

codec header

media options

SIP header

Correct!

Which feature of the Avaya S8710 server provides connectivity to IP endpoints, gateways,
and adjuncts?
H.248 Gateway

IP Server Interface

Processor Ethernet

SIP Interface

Correct!

You are configuring an S8300 server for the first time. Which option should you choose from
the SMI main menu in order to set the correct date/time?
Installation

Tools

Upgrade

Administration

Correct!

You are configuring an S8300 server for the first time. Which option should you choose from
the SMI main menu in order to set the correct date/time?
Installation

Tools

Upgrade

Administration

Incorrect. Please review course ATI01672VEN.

 .
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Začátek formuláře
You are adding a new voice system using the Avaya Site Administrator (ASA). What
information is required by the wizard dialog? (Select three.)

FALSE select terminal type

FALSE define voicemail system

TRUE ASA connection method

TRUE auto/manual login

TRUE authentication method

Correct!
Konec formuláře

When configuring the Communication Manager, which action must be performed before the
authentication file can be imported?
configure the H.248 Gateway

configure the Service-PC interface

create the Administration account

specify the proxy server

Correct!

Začátek formuláře
The Avaya S8300 server must reside inside one of which three gateways? (Select three.)

TRUE G250

FALSE G850

TRUE G350

TRUE G450

FALSE G650

Correct!
 Konec formuláře

Which statement is true about MPLS?

MPLS is a transport layer protocol.

MPLS operates independently from network layer protocols.

MPLS labels are swapped as packets hop from node to node.

Core routers maintain a small table of label identifiers for efficient routing.

Correct!

Which element of a voice system forms the basis for how the system handles the digit
sequences punched on a telephone by an end user?
Dial Plan

Dial Access Code

Call Handling method

Key Sequence Template

Correct!

The TCP protocol operates at which layer of the OSI model?

network

data link

transport

application

Correct!

Which statement is true about SIP and the H.323 signaling protocol?
H.323 is simplistic and SIP is more robust and complex.

H.323 uses text similar to HTTP and SIP uses ASN.1 binary notation.

H.323 has limited documentation while SIP is extensively documented.

H.323 has a long implementation time while SIP has a relatively short implementation
time.
Correct!

Začátek formuláře
You are using commands in the Avaya Site Administrator GEDI interface. Each command
consists of which three parts? (Select three.)

FALSE Operator

TRUE Action

FALSE Result

TRUE Object

TRUE Qualifier

Correct!
Konec formuláře

Which edition of Avaya Aura includes Application Enablement Services without an

additional fee?
Basic

Branch

Express

Standard

Correct!

Which statement is true about the SIP protocol?

The caller can acquire the receiver's IP address through SIP.

Voice communication between parties goes through the SIP server.

SIP is bound the G711 codec.

SIP uses SMTP as a transport-layer protocol.

Correct!

Začátek formuláře
The Communication Manager architecture integrates which three functions to
support circuit-based and IP telephony communication? (Select three.)

TRUE Call Control

 FALSE H.225 Media
Gateway

FALSE VLAN translation

TRUE Messaging

TRUE Call Center 5.2

Correct!
Konec formuláře

Začátek formuláře

Konec formuláře

Which technology is used to automatically configure IP phones with an IP address and boot
parameters?
MV_IPTel

HTTP

DHCP

TFTP

Incorrect. Please review course ATI01672VEN.

.
Avaya Aura™ Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Začátek formuláře
Which three editions of Avaya Aura are currently available for purchase? (Select three.)

FALSE Basic

FALSE Express

TRUE Standard

TRUE Branch

TRUE Enterprise
Correct!
Konec formuláře

When manually configuring an IP phone, which network parameter specifies the address of
the gatekeeper?
CallSv

GateKpr

Router

FileSv

Correct!

How do you configure Communication Manager software?

run the configuration wizard in an ssh session

telnet from the Service PC

use a web browser

run the CM configuration script

Correct!

Začátek formuláře
According to network region best practices, which three customer requirements must the
design of a region consider? (Select three.)

FALSE server proximity

FALSE firewall rules

TRUE routing protocols

TRUE QoS policies

TRUE network topology

Incorrect. Please review course ATI01672VEN.

Konec formuláře

Which statement is true about installing a service pack on a Communication Manager server?
 The service pack CD-ROM must be inserted and mounted.

The "Install Service Pack" option on the left-hand pane is selected to install the patch.

The update file must first be downloaded from the PC accessing SMI.

The update file is stored on the Communication Manager server in the folder:
/opt/CM/ftp/pub.
Correct!

Which Avaya server supports up to 48,000 ports and provides high availability through
duplicated servers?
S8400

S8300

S8510

S8730

Correct!

Which graphical interface is used by the Avaya Site Administrator?

GEDI

SAT

SMI

NMC

Correct!

The Avaya S8500 server connects to which gateway model through the IP Server Interface
(IPSI)?
G250

G350

G650

G700

Correct!

Which Session Manager feature enables it to interact with multiple SIP entities protected
behind a firewall?
 Entity Address

Entity Link

SIP Entity Port

Location Port

Correct!

Začátek formuláře
Call delay is estimated on the basis of which three factors? (Select three.)

FALSE average number of seconds callers wait for a connection

TRUE average time it takes to attend a person

FALSE number of callers waiting in queue

TRUE number of agents

TRUE number of incoming calls per hour

Incorrect. Please review course ATI01672VEN.

Konec formuláře

Which is one purpose of System Manager's Server Access Link (SAL) feature?
provides versatile alarm options

hosts the Common Console

manages licenses

performance monitoring

Correct!

Which network protocols does the Avaya Configuration Backup and Restore feature of the
Network Management Console utilize to back up and restore device configurations?
HTTP, FTP, SSH

SNMP, TFTP, SCP

TCP, FTP, SCP

HTTP, TFTP, SSL

Incorrect. Please review course ATC01681WEN .
– SNMP, TFTP, SCP

Začátek formuláře
What are two components of the Performance and Administration tool? (Select two.)

FALSE Network Management Console

FALSE System Access Terminal

TRUE Fault and Performance Manager

FALSE Avaya Site Administrator

TRUE MultiSite Administration

Correct!
Konec formuláře

Začátek formuláře
What are three common reasons for setting up a network region? (Select three.)

TRUE One group of endpoints requires a different codec than another group.

TRUE Groups of endpoints require common location parameters.

FALSE Calls between different groups of endpoints use the same codec.

TRUE Specific gatekeeper resources must be dedicated to certain endpoint

groups.
FALSE All endpoints use common QoS settings.

Correct!
Konec formuláře

Which is an optional feature of the S8300 server?

Local Survivable Processor

SIP Enablement

Internal Call Controller

supports for up to 900 ports

Correct!