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Bitstream Harvard Case Solution &


Analysis

Bitstream Case Solution

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Introduction

Bitstream was founded in 1981 as a software company which was located in Cambridge, MA. The basic idea of the company was
to develop digitized type fonts for the display screens and the printers. The company turned into a successful entity by
transforming a mathematical formula that will allow it to actually store a font library in a rather e cient manner that stores
memory. To further strengthen the company and to make it grow and expand further Jim Sole was hired as the new president for
the company. Once he took over as the leader for the company, he introduced a new job at Bitstream. He came up with the plan
of actually developing a network print manager.
Basically, Sole was looking for someone who could lead the new product division of Bitstream. To hire a competent and e cient
employee, Sole engaged a headhunter recruiter to nd Bitstream and Sole potential candidates
(https://www.thecasesolutions.com/from-swords-to-ploughshares-three-generations-of-family-entrepreneurship-con ict-
transitions-and-connection-award-winner-prize-winner-75538) who can take over the charge as the project head of the company.
The company was willing to pay a total amount of $120,000 per year (https://www.thecasesolutions.com/sleeping-with-the-
enemy-doing-business-with-a-competitor-17494) to the project head and was also planning to o er stock options to the
candidate. The major or the basic requirement for the job was to nd a person that has prior working experience in the
networking of products (https://www.thecasesolutions.com/becton-dickinson-ethics-and-business-practices-a-spanish-version-
case-solution-63535) and also has the understanding of Value Added Resellers (VARs). With the new job being a major shift in the
company’s long term goals with a projected value of $100 million in next few years, therefore selecting the right candidate is a
must for Jims Sole.

Problem Statement

The major problem identi ed in the case “Bitstream” is to select the right candidate who can take charge of the new opportunity
that has been created in the networking printing business at the company.

Question 01:What are the key criteria for lling this job?

As the case states, the new job was an important addition to the company pro le, therefore the candidate selected should have
all the necessary attributes, qualities and features that will ensure the right selection of the individual for the new position. The
key criteria to ll in the position for the new job will be to have a person at the top who can manage people and also take
decisions. As the job was a senior management position, thereforewhoever is selected should have the skill of managing a team
and get the best out of them. This is the major job description because handling human resource is an important aspect of the
candidate. Secondly, he should be a con dent and e ective decision maker.

As Bitstream is a small company with not a big board of directors and a team of members to guide, therefore the candidate
selected will have to make decisions on his own and stand by them. Therefore, decision making is one the major elements of the
new job at the company. Jim Sole, the president wanted the individual to be selected should have past experience in a similar
industry or similar business. The candidate must be with the prior experience in network printing and VAR. This is again a major
requirement because the company does not have time to train the new hired employee. Along with this, they do not have the skill
to train the new joinee because the company has just only launched this new project.

The idea is to hire the right brain at the right place and also ensuring chances of matching personal goals with the basic
requirements of the job so that both can grow successfully with Bitstream. Another key criteria for the new job and the new
candidate is to have a positive attitude, the individual should be exible at work, should be a con dent person who can handle
di erent situations smoothly and e ciently. Candidate must have a desire to succeed and should have the passion to drive the
team members also. He should have the skills and expertise to carry out the production process and make it a smooth transition
to the end customer. The candidate will be responsible to develop the product that is as per the requirements of the clients. The
candidate must be a seasoned campaigner who can further develop the resources of Bitstream in the future.

The candidate should have the control over the distribution process also. In short, the candidate will be the major force to take
the new project to levels of success as perceived by Jim Sole. Therefore, the above are the key criteria’s that the candidate must
possess so that he take the major role at the company and serve the needs of Bitstream to grow into a $100 million company
over the next few years.....................

This is just a sample partial case solution. Please place the order on the website to order your own originally done case solution.

The focus is on the new CEO of a growing software company, the culture, he was trying to create, and the need to hire a manager
to head up a new unit of the product. Includes detailed information on how a search was conducted and provides a summary of
the four candidates being considered for the position. Designed to allow students to think through the recruitment, selection and
interview. "Hide
by Michael J. Roberts Source: Harvard Business School 15 pages. Publication Date: November 18, 1992. Prod. #: 393055-PDF-ENG

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