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True / False
True / False
Wrong. The correct answer is false. The first two categories are
cultural values and the third is a set of employee behaviours. The
emotional categories are presented on pp. 188.
7-3. Feelings result from our emotions about the attitude object.
True / False
7-4. Discrepancy and equity theories predict that as reality meets and exceeds
expectations, job satisfaction will decrease.
True / False
7-5. The level of job satisfaction reported in one culture is directly comparable to
the level of satisfaction reported in another culture.
True / False
True / False
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Chapter 7 - Results for Quick Quiz https://www.mheducation.ca/college/mcshane4/student/olc/4obm_tf_07.html
7-7. Employees with low affective commitment tend to have higher work motivation
and organizational citizenship.
True / False
True / False
7-9. Emotional labour refers to any work activity where the employee experiences
job dissatisfaction.
True / False
7-10. Emotional dissonance occurs when our true emotions conflict with the
emotions we are required to display.
True / False
7-11. Instrumental values are desirable modes of behaviour that helps us reach the
objectives of terminal values.
True / False
7-12. Employees with low uncertainty avoidance value structured situations where
rules of conduct and decision making are clearly documented.
True / False
7-13. People who are able to recognize the presence and importance of an ethical
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Chapter 7 - Results for Quick Quiz https://www.mheducation.ca/college/mcshane4/student/olc/4obm_tf_07.html
True / False
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