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arora.vikal@gmail.com
SYNOPSIS:
PROFESSIONAL TRAINING:
Work Experience:
Location: Noida
Location: Rajkot
Analyze and resolve day-to-day production issues within the defined SLA timeframe.
Configuring SAP R/3 system for SD module according to client’s requirement
Developing and maintaining design documentation and test scripts and obtaining user
approvals that the required functionalities have been delivered.
Co-ordinating with technical people for customization of newly developed processes.
Training to users on the phones/mails.
Location: Gurgaon
Domain Experience:
Aspire Digital Solutions is one of the premier organizations engaged in outsourcing ERP and CRM
Expertise to companies that are engaged in implementation and support. The Organization is
headquartered in Australia with offices in many other cities of India.
Designation-Assistant Manager
Identify new segments and industries through market research and take marketing
initiatives to approach influential personnel to create a window of opportunity for
possible business.
Prepare critical issues reports that help organization to align with their targets.
Responsible to coordinate with production and quality for addressing customer
complaints and their after closing it with in prescribed time line as promised.
Customize and prepare mailers, presentations and brochures for communication with
prospective customers, making them aware of aspire brand and its offering and
advantages.
Max New York Life Insurance Co. Ltd. (Mar. 2007- Mar.2008)
Designation-Relationship Associate
Relationship building and Looking after the insurance business of various branches of
Punjab National Bank in co-ordination with branch manager.
Dealing with priority customer and building a strong relationship with them by
providing Investment & Insurance Solutions.
Taking care for all the training requirements of the Branch for increasing business,
Checking and verification of all the Applications/documents.
support bank staff on their sales calls and looking after the issuance of proposals and
after sales services
To maintain proper database of all the existing and new customers of the assigned
area for timely identification of new business opportunities.
Academic Qualification:
Personal Details:
Date:
(Signature)