Beruflich Dokumente
Kultur Dokumente
November 2012
All other product names are the property of their respective owners.
Datacard Group
11111 Bren Road West
Minnetonka, MN 55343-9015
Phone: 952-933-1223
Fax: 952-933-7971
www.datacard.com
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Revision Log
SD/CD Card Printers Installation and Administrator’s Guide
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Contents
Chapter 1: Installation______________________________________________________________ 1
PC Requirements_______________________________________________________________ 1
Network Requirements _________________________________________________________ 2
Site Requirements ______________________________________________________________ 3
Electrical Requirements ________________________________________________________ 4
USB Requirements ______________________________________________________________ 4
Secure Printing Requirements ___________________________________________________ 5
Install the Printer _______________________________________________________________ 6
Selecting Your Installation Method___________________________________________ 6
Installing the Card Printer Driver __________________________________________ 6
Using OpenCard Data Format ___________________________________________ 6
Preparing the Printer ________________________________________________________ 6
Loading Cards__________________________________________________________ 7
Loading Print Ribbon ____________________________________________________ 8
Loading the Cleaning Sleeve ____________________________________________ 9
Installing the Ribbon Cartridge__________________________________________ 10
Installing Optional Equipment___________________________________________ 11
Chapter 2: Elements of Card Design _______________________________________________ 15
Basic Card Design ____________________________________________________________ 15
Printing Design ________________________________________________________________ 16
Color Printing______________________________________________________________ 16
Full-Panel Ribbon ______________________________________________________ 16
Short-Panel Ribbon_____________________________________________________ 16
Split-Panel Printing _____________________________________________________ 16
Managing Color _______________________________________________________ 17
Printing Text in Color____________________________________________________ 17
Printing Graphics in Color_______________________________________________ 17
Monochrome Printing______________________________________________________ 18
Monochrome Printing with Full-Color Ribbon_____________________________ 18
Monochrome Ribbon __________________________________________________ 18
Printing Text in Monochrome ___________________________________________ 19
Printing Bar Codes _________________________________________________________ 19
Types of Bar Codes Detected __________________________________________ 20
Bar Code Guidelines ___________________________________________________ 21
Testing Bar Codes _________________________________________________________ 22
Card Design Changes Affecting Bar Codes _____________________________ 22
Applying Topcoat _________________________________________________________ 23
Non-Printing Areas_________________________________________________________ 23
Standard Magnetic Stripe Area _________________________________________ 23
Smart Card Non-Printing Area __________________________________________ 24
Card Layout ______________________________________________________________ 24
Margins _______________________________________________________________ 24
Backgrounds __________________________________________________________ 25
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Image Placement _____________________________________________________ 26
Magnetic Stripe Design ________________________________________________________ 27
About Magnetic Stripes ____________________________________________________ 27
Magnetic Stripe Formats ___________________________________________________ 28
Three-Track Option_____________________________________________________ 28
Single-Track JIS Option _________________________________________________ 28
Smart Card Design ____________________________________________________________ 30
About Smart Cards ________________________________________________________ 30
Smart Card Codes on the Printer Label__________________________________ 30
Single-Wire Smart Card ____________________________________________________ 31
Smart Card Processing Requirements _______________________________________ 31
Settings for Card Design in Printer Manager _____________________________________ 31
Chapter 3: Printer Manager________________________________________________________ 33
Printer Manager_______________________________________________________________ 33
Accessing the Printer Manager _____________________________________________ 33
Printer Manager Access Levels _____________________________________________ 35
WebUser ______________________________________________________________ 35
WebAdmin ____________________________________________________________ 35
WebService ___________________________________________________________ 35
Printing a Printer Manager Page____________________________________________ 36
Using the Printer Manager__________________________________________________ 36
Status Menu ___________________________________________________________ 36
Printer Setting Menu____________________________________________________ 38
Troubleshooting Menu _________________________________________________ 57
Personalization Tools ___________________________________________________ 61
Maintenance Menu____________________________________________________ 61
Log Out _______________________________________________________________ 63
Chapter 4: Supplies and Parts _____________________________________________________ 65
Print Ribbon ___________________________________________________________________ 66
Color Print Ribbon _________________________________________________________ 66
Full-Panel Color Print Ribbon ____________________________________________ 66
Short-Panel Color Print Ribbon __________________________________________ 66
Color Print Ribbon Kits __________________________________________________ 66
Monochrome Print Ribbon _________________________________________________ 67
Monochrome Print Ribbon Kits __________________________________________ 67
Print Ribbon Storage Guidelines ____________________________________________ 68
Cards ________________________________________________________________________ 69
Card Size _________________________________________________________________ 69
Card Material _____________________________________________________________ 69
Pre-Punched Cards _______________________________________________________ 69
New Cards for Color Printing _______________________________________________ 70
Adhesive-Backed Cards ___________________________________________________ 70
Card Quality Guidelines ___________________________________________________ 70
Card Surface __________________________________________________________ 70
Card Handling_________________________________________________________ 71
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Card Storage __________________________________________________________ 71
Replacement Parts ____________________________________________________________ 72
Printhead Cartridge _______________________________________________________ 72
Print Ribbon Cartridge _____________________________________________________ 72
Cleaning Roller Spindle ____________________________________________________ 72
Cleaning Supplies_____________________________________________________________ 73
Large Output Hopper __________________________________________________________ 73
200-Card Input Hopper ________________________________________________________ 73
Lock Option __________________________________________________________________ 73
Power Supply _________________________________________________________________ 73
Cables and Power Cord _______________________________________________________ 74
Data Cable _______________________________________________________________ 74
USB Cable _____________________________________________________________ 74
Network Cable ________________________________________________________ 74
Smart Card Cable _____________________________________________________ 74
Power Cord ___________________________________________________________ 75
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Chapter 1: Installation
PC Requirements
Use a PC that meets or exceeds the following:
• A 32- or 64-bit processor, running at 2GHz or faster
• 2GB or more memory (RAM) and at least 1GB free space on the hard drive
• The following operating systems are supported:
Windows 8, 32- or 64-bit
Windows 7, 32- or 64-bit
Windows XP, 32-bit, Service Pack 3
Windows 2003 Server, 32-bit
Windows 2008 Server, 64-bit
• USB 2.0 port or Ethernet network connection
• ID software or other card production software to capture and organize the
data to appear on each card.
2 Installation
Site Requirements
Set up and use the printer in an
environment that meets the
following requirements.
• Provide space for the printer
and for clearance around
the printer. The printer
dimensions and clearance
area is shown in the table
below.
Dimensions (inches/mm)
Printer
Model A B C D E F G
Options such as a large output stacker and 200-card input hopper add height to the
printer. Additional clearance is required when using these options.
CD800
110-240V/50-60 Hz/3.0 Amp
SD360
The printer is ENERGY STAR-qualified only when used with the included power
supply.
USB Requirements
You can connect up to eight card printers to a PC using USB cables.
4 Installation
Secure Printing Requirements
Available only for printers using the XPS Card Printer Driver, the printer driver
uses the most secure printing protocol enabled in the printer. Secure printing
helps protect print-request data from unauthorized access or corruption. For
details, refer to your card printer’s Driver Guide. If your card production site
requires secure printing, use the following:
• Datacard SD260L, SD360, CD800, or CD870 card printers with the secure
printing capability enabled.
The SD260 and earlier models of these SD and CD printers do not include the secure
printing capability and handle only non-secure printing. You can install a mix of
secure and non-secure printers, but make sure to connect and install each secure
printer to the appropriate host PC during the installation.
The Card Printer Driver uses Microsoft print technology to support printing from
currently available applications. It also supports applications developed using the
supported operating systems.
The OpenCard Data Format option can be enabled at the factory or through a
field upgrade on an SD/CD series card printer. For more information about setting
up the OpenCard option, refer to the SD and CD Series Card Printers OpenCard
Data Format Guide.
6 Installation
Loading Cards
If you are using a manual feed printer, skip this step and keep a supply of blank
cards close to the printer.
8 Installation
Loading the Cleaning Sleeve
10 Installation
Installing Optional Equipment
Installing a Large Output Hopper
You can remove the standard hopper and attach the large output hopper without
using tools.
12 Installation
Installing the 200-Card Input Hopper
The standard input hopper can hold about 100 cards. Some printers can be
upgraded to use a 200-card input hopper.
The 200-card input hopper kit includes the larger hopper with a cover attached.
The standard hopper is easily removed and the 200-card hopper can be installed
without using tools.
1. Open the input hopper.
The lock option is a user-installed feature that does not require special tools to
install. The package contains a Kensington® Lock with keys, instructions, and a
metal security plate. The security plate is installed in the printer and is designed
to accommodate the T-bar of the Kensington lock.
1. Prepare the printer by installing the
metal security plate:
A. Locate the security plate receptacle
on the underside of the printer
toward the back left side.
B. Insert the security plate into the
receptacle with the open end
toward the printer.
2. Follow the instructions included with
the lock to complete the installation.
14 Installation
Chapter 2: Elements of Card
Design
Card design is the name given to the combined features of the
processed cards.
Short-Panel Ribbon
When printing with short-panel print ribbon, you must define the location of the
color area in the card design. Color printing begins when the software detects a
color pixel and continues for the length of the ymc panels.
Split-Panel Printing
Split-panel color printing lets you use fewer ribbons to print cards in color. It is
used only with the Card Printer Driver. Refer to your printer’s Driver Guide for
information on how to specify split-panel color printing.
Split-panel color printing uses a single panel set from a full-color ribbon to print
each card, rather than two or three panel sets. The ribbon can be a full-panel
(YMCKT) or short-panel (ymcKT) color ribbon.
Most types of cards, including cards with magnetic stripes and smart cards, can be
printed using split-panel printing. Features for color, monochrome, and top coating
on the front side are available.
Managing Color
Color management is the process of making color on the PC monitor and printed
card appear as similar as possible. For color management, the card printer uses
the sRGB color standard (standard Red, Green, and Blue color space).
The printer can print text in any color. Small characters are likely to be more
readable if they are formatted as black and printed with the black (K) panel. The
printer supports 6-point or larger text with a sans-serif font.
Vector graphics, such as WMF and SVG files, have components such as shapes
with lines and fills. Components defined as black in the file are likely to print with
the K panel.
For the best appearance of color graphics, use a color that appears black but is
not, so that all parts of a graphic print with YMC panels. In the RGB color space, 0,
0, 0 is black (and prints with the K panel), but 0, 0, 5 is not black (and prints with
the YMC panels).
To prevent backgrounds that are black printing over colored images, use a color
that appears black for the background. The printer uses the YMC panels of full-
color ribbon to print grayscale graphics.
Cards can include both color photos and a color logo or text. The logo is usually
the same on each card, and the photo is unique. Follow these guidelines to obtain
the best results for printing both logo and photos.
• First, check the color quality of the photos:
• Adjust the image capture system to get the best quality photos; work with
distance, lighting, and camera settings to obtain consistent, high-quality
photos.
• Evaluate the quality of printed photos after the image capture system is
optimized.
• Next, evaluate the other color areas of the card, such as text or logo:
• The card production application might have settings that can help
improve the printed color of text.
• Image editing applications such as Photoshop® can be used to change the
color of a logo file for optimal printing.
• If the cards do not have the colors you want, contact your service provider
for assistance.
Monochrome Printing
Monochrome Printing with Full-Color Ribbon
Monochrome Ribbon
Printing text using a K panel can make text look crisp, because it uses only one
panel for printing. Fine text is more readable when printed with more power.
To achieve the best quality printing and improve the readability of the bar code,
use the K (black) panel of color print ribbon to print the black bars. Bar codes
printed with YMC panels are not as crisp and sharp as those printed with K only.
When an application prints bar codes, the data is sent to the printer as an image.
The format in which the application sends the image determines how the image is
rendered. If the data sent is a one-bit-per-pixel image, such as pure black bars on
a white background, the software processes it using the K panel of the print
ribbon. If the data contains a pixel of color other than pure black or pure white,
such as the various colors in a JPEG image, it processes the image using the YMC
panels of the print ribbon.
The printer can detect the following 1-D, 2-D, and Postal bar codes:
• Code 11 • PostNet
• Code 39 • Planet
• Code 93 • AustraliaPost
• 2of5 Interleaved
• EAN 13 • QR CodE
• UPC E
• Add 2
• Sdd 5
Bar codes print more successfully when you observe the following guidelines.
If you make substantial changes to the way you produce cards, review setup tasks
to make sure that cards continue to have the quality you require.
If you change the design of your cards, or if you start producing an additional card
design, review setup tasks to make sure that each design prints as required. Test
new card designs as described in this guide. You might identify changes to your
process to support production of more than one design.
Full-color printing fades if it lacks topcoat protection. Make sure that the printing
is covered with topcoat (except for areas such as magnetic stripe, smart card, or
signature panel).
Do not apply topcoat over the magnetic stripe, smart card chip, or signature
panel of a card. To prevent topcoat application, you must define a non-printing
area.
Non-Printing Areas
The card design can have areas where printing is not allowed. Such areas include
a magnetic stripe, signature panel, or smart card chip. Card production software
often manages such non-printing areas automatically.
The 3-track magnetic stripe is typically on the back of the card, while the single-
track magnetic stripe is usually on the front of the card. The green arrow shows
the direction the card travels through the printer.
Use the following dimensions to prevent printing in the magnetic stripe area.
A B C
A B C D
Card Layout
The arrangement or layout of components determines how well your card design
works for users. Follow these guidelines to position card design components for
best results.
Margins
Any unprinted area at the edge of the card or around the perimeter of a card
feature is called the margin.
Some card printers can print edge to edge, which is the same as a margin of
zero (0) or no margin. The card on the left shows a margin of white space at the
outer edge of the card. The card on the right shows edge-to-edge printing.
• Edge-to-edge printing can require fine-tuning the printer and the card design.
Include this task as part of setup.
• Some contactless cards support edge-to-edge printing. Contact your card
manufacturer to learn whether the cards you will use support edge-to-edge
printing.
Maintain a margin between printing and card features, such as a signature panel,
magnetic stripe, or smart card chip. For best results, do not print closer than 0.1
inch (2.5 mm) from such a feature.
Backgrounds
The following suggestions can help you select a background for a professional-
looking card. A background design should not emphasize the location of card
features such as embedded electronics.
• Consider using a white background for the card to achieve consistent
professional results.
• Consider using smaller blocks of color, patterned areas, or gradients to
highlight printed card features such as a name, photo, or logo.
• Avoid using a solid-color background or halftone over a large area of the card.
It can show flaws on the card (such as an uneven surface) or the location of
card features (such as a smart card chip).
• Avoid halftones, especially gray, which can highlight the location of card
features and flaws.
Your cards can use the default format for each track, or
can use a different combination of tracks and data
formats.
The printer component may require additional settings to match the coercivity of
the card. Once these values are set they remain the same for all cards processed
using the same design. The defaults are set to standard ISO format and high
coercivity. Five high-coercivity cards are included with the system. Use these cards
to set up and test the magnetic stripe feature. Refer to “MagStripeGeneral” on
page 51 for information on changing the coercivity.
The type of magnetic stripe cards you use must match the type of module
installed. Purchase magnetic stripe cards to match the type of module you are
using.
The default data formats for a three-track magnetic stripe option are:
• Track 1 — IATA
• Track 2 — ABA
• Track 3 — TTS
This combination is often abbreviated IAT. This format is also called ISO format.
The maximum number of characters for IATA format data is 76 characters. These
characters can include spaces, uppercase alphabetic characters, numeric
characters, and the following special characters:
!#$%'()*+,-./;:<@>=^]\["&_
:;<=>
The maximum number of characters for TTS format is 104 characters. Numeric
characters and the following special characters are allowed:
:;<=>
The default data encoding format for a single-track magnetic stripe module is the
JIS (Japanese Industrial Standard) Type II format.
The maximum number of characters for the JIS format is 69 characters. These
characters can include spaces, numeric characters, uppercase alphabetic
characters, lowercase alphabetic characters, and the following special characters:
!"#$%&'()*+,-./:;<=>?@[]^_~{|}~
45 Katakana characters:
Each time you start using Japanese-language characters, or stop using them, a
hidden character is added. Each hidden character reduces the number of
characters you can encode by one character.
The configuration label includes codes to identify the type and model of the
smart card module installed in the printer. The following table lists the codes used
on the configuration label.
S1 Integrator
S6 Duali Dual
The S1 value on the configuration label indicates that the printer has the basic
smart card components installed. Basic components include the mounting
hardware only. An integrator must install a contactless reader.
The single-wire smart card feature is available to an application through the Card
Printer Driver Software Developer’s Kit (SDK).
The single-wire smart card programming interface is similar, but not identical, to the
PC-SC standard. Applications using PC-SC to personalize smart cards require
modification to use the single-wire smart card interface.
Required components for single-wire smart card are the same as for other smart
card systems except as noted.
Printer Manager
Printer Manager is a Web service that displays information about the printer.
System administrators or service providers can use the Printer Manager to fine-
tune card appearance, set advanced options, and troubleshoot printing problems.
Access the Printer Manager using an Internet browser and the IP address of the
printer.
The Printer Manager includes access levels that control the type of information
that can be viewed. You can choose from three access levels to perform a variety
of basic and advanced tasks: WebUser, WebAdmin, and WebService.
• Open the Printer Properties window and select the Printer Status tab.
• Click the Configure Printer button to launch the Printer Manager in your
default browser.
OR
• Obtain the printer Network IP Address or the USB IP Address and write it
down. Refer to the printer’s installation instructions for detailed
procedures.
• Open a Web browser on the PC.
• In the Address area of the browser, enter the following:
4. Select the language in which to display the Printer Manager session from the
Select Language column.
5. In the Please Log In section, select a Username and enter a password (if
required).
A. Select the username that best matches your job responsibility. Options
include:
• WebUser
• WebAdmin
• WebService
6. Click Log In to display the Printer Manager main screen.
34 Printer Manager
HINTS & TIPS
• If the browser cannot connect to the printer, make sure that Ready displays on
the LCD panel of the printer.
• Some pages of the Printer Manager contain a hover-text feature that displays
help information when the cursor hovers over the setting in the description
column.
• If you change any settings in the Printer Manager, you can return to the
default values by pressing Restore Default on the option pages.
WebUser
WebUser access allows users to view information and change a limited amount of
values. The WebUser access level is typically used by the person responsible for
printing cards. They may have other responsibilities for the printer including
cleaning the printer, ordering printer supplies, or printing a daily or weekly log of
card production.
The WebUser access level displays four menu selections: Status, Printer Setting,
Maintenance, and Log Out.
WebAdmin
WebAdmin access allows an administrator to set up a test card and make minor
adjustments to the printer. The WebAdmin user has access to configuration
options and the use of diagnostics tools for troubleshooting. The WebAdmin user
also can specify a password (using the Printer Settings > Update Password
option) for WebUser access-level users.
WebService
WebService access has all of the above adjustments with additional access to
adjust offsets.
Status Menu
The Status menu contains information about the printer and its usage statistics.
All access levels can view or print Vital Product Data (VPD), Printer Status,
Supplies information, Audit Data, and About the Printer Manager.
36 Printer Manager
Status Menu Option WebUser WebAdmin
About Printer Manager This page displays the versions View View
and build dates of the Printer
Manager.
Transport Set the eject speed of the View only View only
hopper and the transport TransMedSpeed TransMedSpeed;
motor speed. Change
EjectHopper
Speed
38 Printer Manager
Printer Setting Menu
Option WebUser WebAdmin
Options No No
Communication
The Communication settings change the Ethernet address method from DHCP to
Static. If set to Static, the IP address, subnet mask, and gateway address are
entered manually to match the settings of the network.
4) EthDnsSearchSuffix
3. Log out of the Printer Manager, and then restart it for the changes to take
effect.
ActivityLog
The Activity Log menu displays technical information about the printer. A
WebAdmin or WebService access level can change settings in the Activity Log to
help troubleshoot and isolate a card production problem. Both internal and
external log values and the external log server IP address are set here.
40 Printer Manager
Example:
Change the Filter Job States status in the Activity Log to help isolate a card
production problem.
3. In the FilterJobStates category, select Error from the dropdown list. Changes
to the state of a job, with this severity and higher, will be written to the
activity log.
(You can select from the following severity options: Emergency, Alert, Critical,
Error, Warning, Notice, Information, Debug, Disabled.)
4. Click Set Current to apply the changes.
We recommend operating at all Default logging settings to reduce unnecessary
logging for typical printer operations.
42 Printer Manager
Update Current Values as needed, and then click Set Current to apply changes.
• ActivityLogExternal - Enable or disable the external activity log.
Select Enabled to allow access
Select Disabled to block access
• ActivityLogInternal - Enable or disable the internal activity log.
Select Enabled to allow access
Select Disabled to block access
• CPX - Enable or disable CPX.
Select Enabled to allow access
Select Disabled to block access
• DPCL - Enable or disable DPCL.
Select Enabled to allow access
Select Disabled to block access
• DPCL2 - Enable or disable DPCL2.
Select Enabled to allow access
Select Disabled to block access
• DPCL2Secure - Enable or disable DPCL2Secure.
Select Enabled to allow access
Select Disabled to block access
• DPCLSecure - Enable or disable DPCLSecure.
Select Enabled to allow access
Select Disabled to block access
44 Printer Manager
• RibbonInitialize - Enable or disable initialization of the ribbon at power on.
Select Enabled to initialize the ribbon
Select Disabled to not initialize the ribbon
• SNMP - Enable or disable SNMP.
Select Enabled to allow access
Select Disabled to block access
• UseFactoryRejectHopper - Enable or disable use of the factory reject hopper.
Select Enabled to allow access (not available for Duplex printers)
Select Disabled to block access
• WebServerSecure - Allow access to the Printer Manager (Web server)
through the secure port.
Select Enabled to block access
Select Disabled to allow access
Caution: Do not disable the Web Server. If the Web Server is
disabled, it cannot be restored. To restrict access for WebUser or
WebAdmin access levels, use Printer Settings > Update Password.
VitalProductData
2) KeySenseLevel 5 5 [0 - 10]
6) LedRibbonLow 10 10 [0-1000000]
Change settings as needed, and then click Set Current to apply changes.
• BackLightBrightness - Set LCD Front Panel backlight brightness at the desired
level from 1 percent (dim) to 100 percent (bright).
• KeySenseLevel - Set the key sensitivity level to a comfortable level. Select
from 0 (low sensitivity, almost a press) to 10 (high sensitivity, barely a touch).
• LcdConfigMenu - Select Enabled or Disabled to control display of the
Configuration menu on the LCD menu system.
• LedCardsPickedToCleaning - Set the number of cards to pick before a cleaning
notification displays.
• LedPrintheadCyclesToCleaning - Set the number of printhead cycles before a
cleaning notification displays.
• LedRibbonLow - Set the percentage of ribbon remaining before the LED panel
indicates that the ribbon is low and should be changed.
• SpeakerEnabled - Select Enabled or Disabled to turn the speaker on or off.
46 Printer Manager
Print
The Print selections provide a WebAdmin access level with the ability to fine-tune
the print intensity, topcoat power, and K (black) power settings.
Allowed
Description Default Value Current Value (unit) Range
Change settings as needed, and then click Set Current to apply changes.
• Card Registration - Used to set the starting location of the printed area.
Increase the value to move printing closer to the card’s leading edge.
Decrease the value to move printing away from the card’s leading edge.
48 Printer Manager
• TPowerDuplex - Modifies the intensity of the back side T (topcoat) ribbon
panel.
Increase the value to make printed topcoat thicker or more uniform.
Decrease the value to prevent ribbon breaks while printing the topcoat.
• TrailTrim - Modify the number of millimeters to remove from the trailing edge
of a full-size image to keep it within the print area (1 millimeter equals 0.0394
inches or about 11.8 dot rows).
Increase the value to lengthen the printed area.
Decrease the value to shorten the printed area.
• TWhiteShade - Modify the amount of power applied to the printhead to
reduce ribbon friction without transferring material. Decrease the value if
material transfers to the card and it should not.
• YMCPower - Modifies the intensity of the YMC (color) ribbon panel.
Increase the value to make the color printing more intense.
Decrease the value to make the color less intense and prevent frequent
ribbon breaks when printing colors.
• YMCPower600 - Modifies the intensity of the 600 dpi YMC (color) ribbon
panel.
Increase the value to make the color printing more intense.
Decrease the value to make the color less intense and prevent frequent
ribbon breaks when printing colors.
• YMCPowerDuplex - Modifies the intensity of the backside YMC (color) ribbon
panel.
Increase the value to make the color printing more intense.
Decrease the value to make the color less intense and prevent frequent
ribbon breaks when printing colors.
Pick
Pick settings are available for WebService access level only. Contact your service
provider for information about changing the printer’s pick settings.
Transport
Allowed
Description Default Value Current Value (unit) Range
Change settings as needed, and then click Set Current to apply changes.
• EjectHopperSpeed - Optimizes eject speed based on hopper type.
Select ehs_Standard if the printer has a standard hopper.
Select ehs_Extended if the printer has an extended hopper.
• TransMedSpeed - The speed at which to run the transport motor when
clearing errors.
Flipper
Flipper settings are used to set values for the duplex module in duplex-option
printers. Flipper settings are available for WebService access level only. Contact
your service provider for information about changing the printer’s flipper
settings.
50 Printer Manager
MagStripeGeneral
Magnetic stripe settings are available for WebAdmin and WebService access
levels to set up basic magnetic stripe options.
Current Allowed
Description Default Value Value (unit) Range
1) Attempts 3 3 [1 - 5]
6) JitterAdjSubintervalT1and3ISO 17 17 [0 - 40]
7) JitterAdjSubintervalT2ISO 15 15 [0 - 40]
8) JitterAverageT1and3ISO 11 11 [0 - 40]
9) JitterAverageT2ISO 8 8 [0 - 40]
Change settings as needed, and then click Set Current to apply changes.
• Attempts - Specify the number of attempts (automatic retries) the printer
makes to encode the magnetic stripe data.
Setting this number to a lower value increases the throughput of the printer
but can decrease the reliability of magnetic stripe encoding.
Setting the number to a higher value decreases the throughput of the printer
but can increase the reliability of magnetic stripe encoding.
• Coercivity - Choose the coercivity setting that matches the cards you are
using. The choices are HICO, LOCO, NTT1, NTT2, NTT3.
• DataFormat (1, 2, 3) - Settings for DataFormat1, DataFormat2, and
DataFormat3.
For Single-Track Magnetic Stripe Encoding, set DataFormat1 to JIS and
DataFormat2 and DataFormat3 to NONE.
• JitterAdjSubintervalT1and3ISO - Changes the +/- percentage variation
between lengths of adjacent subintervals allowed (Tracks 1 and 3).
• JitterAdjSubintervalT2ISO - Changes the +/- percentage variation between
lengths of adjacent subintervals allowed (Track 2).
• JitterAverageT1and3ISO - Changes the +/- percentage variation from nominal
of the average distance between clocking transitions allowed (Tracks 1 and 3).
• JitterAverageT2ISO - Changes the +/- percentage variation from nominal of
the average distance between clocking transitions allowed (Track 2).
• JitterBitToBitT1and3ISO - Changes the +/- percentage variation between
lengths of adjacent bits allowed (Tracks 1 and 3).
• JitterBitToBitT2ISO - Changes the +/- percentage variation between lengths of
adjacent bits allowed (Track 2).
52 Printer Manager
• JitterCheck - Enables magnetic stripe jitter checking to allow retry of magnetic
stripe operation up to the allowed number of attempts if the check fails.
• JitterIndividualBitT1and3ISO - Changes the +/- percentage variation from
nominal of the distance between individual clocking transitions allowed
(Tracks 1 and 3).
• JitterIndividualBitT2ISO - Changes the +/- percentage variation from nominal
of the distance between individual clocking transitions allowed (Track 2).
• JitterSubintervalT1and3ISO - Changes the +/- percentage variation from
nominal of the individual length of subintervals (each half of a "1" bit) allowed
(Tracks 1 and 3).
• JitterSubintervalT2ISO - Changes the +/- percentage variation from nominal
of the individual length of subintervals (each half of a "1" bit) allowed (Track
2).
• NoDataDisableTrack - Do not turn on the magnetic stripe write head for a
track if there is no data for that track. When this is disabled, any track that was
not given data will be erased.
• ReadTrack (1, 2, 3) - Allows magstripe read actions to read from tracks 1, 2,
and 3.
• SSA (1, 2, 3) - Setting of the start sentinel adjustment for tracks 1, 2, and 3.
The start sentinel is encoded on the magnetic stripe immediately before the
first data character and indicates the beginning of data. Enter a value from -4
to 4.
• WriteTrack (1, 2, 3) - Allows magstripe write actions to write to tracks 1, 2,
and 3.
MagStripeCustomTracks 1-3
Custom magnetic stripe settings are available for WebAdmin and WebService
access levels to set up custom magnetic stripe options.
Current Value
Description Default Value (unit) Allowed Range
1) CustomCharHigh 95 95 [1 - 255]
2) CustomCharLength 6 6 [1 - 8]
3) CustomCharLow 32 32 [1 - 255]
4) CustomCharMask 32 32 [1 - 255]
5) CustomCharMax 76 76 [1 - 255]
7) CustomEndSentinel 63 63 [1 - 255]
Using custom magnetic stripe data formats is a two-step process. First, define the
custom track using MagStripeCustomTrack1, MagStripeCustomTrack2, and/or
MagStripeCustomTrack3. Second, apply the custom track using the settings on
the MagStripeGeneral menu.
1. To use the custom track already defined:
A. Open the MagStripeGeneral menu.
B. Select Custom for DataFormat1, DataFormat2, or DataFormat3 to use the
custom track.
• MagStripeCustomTrack1 corresponds to DataFormat1
• MagStripeCustomTrack2 corresponds to DataFormat2
• MagStripeCustomTrack3 corresponds to DataFormat3
2. Click Set Current to apply the changes.
Options
Options settings are available for WebService access level only. Contact your
service provider for information about changing the printer’s Options settings.
54 Printer Manager
Update Password
WebAdmin access level personnel can choose to password protect the Printer
Manager and limit access to the advanced settings. Adding password protection is
the preferred method of restricting access to the Printer Manager.
Description
Current Password
New Password
1. Choose the access level assigned to the Username from the dropdown list.
The WebAdmin access level can also update the WebUser, SNMP read, and
SNMP write passwords.
2. Enter the current password. If the current password field is empty (no entry),
leave this box blank.
3. Enter the new password in the corresponding field.
Enter or select values prior to shipping the printer or system to or from repair
facilities.
Field Description
4. Select a state.
56 Printer Manager
Troubleshooting Menu
The Troubleshooting menu for the WebAdmin access level contains settings and
tools for isolating card production issues. Troubleshooting options include
printing test cards, viewing and printing the activity log, resetting the log,
resetting counters, and resetting the printer.
Test Card
The Test Card menu shows the items available to WebAdmin access levels.
Printing test cards can help you troubleshoot card production issues. You select
the options to test, from the following.
Magnetic Stripe []
Color [X] []
Monochrome [] []
Topcoat [] []
Second Topcoat [] []
Copies 1 [1-10]
Enter the value(s) for the type of test card to print, and then click Run to send the
test card to print.
• Input Hopper Number - Select the input hopper number (exception) where
the card to be used is loaded.
• Magnetic Stripe - Select to encode magnetic stripe data on the test card.
• Color - Select to print the test card using the YMCK panels of the print ribbon
on the front or back.
• Monochrome - Select to print the test card using a monochrome ribbon (or K
panel of a color ribbon) on the front or back.
• Topcoat - Select to print the test card with topcoat on the front or back.
• Second Topcoat - Select to print the test card with a second topcoat on the
front or back.
• Test Pattern to use for Color and/or Monochrome - Select the type of test
pattern to use on the front or back of the test card.
TestPattern1 - This is a full-color test card using the YMCK panels of the print
ribbon. Choose this test to see the overall print quality of the card.
TestPattern2 - This is a short-panel test card. Use this test to see the overall
print quality when using short-panel print ribbon.
TestPattern3 - This is a test to see the density of the printed card. The option
prints a dense blue color card. Use this test to help identify print intensity
issues that can appear as wrinkles on the printed card.
TestPattern4 - Use this test to print a color-step test card that uses all panels
of the print ribbon and displays the steps of each color from darkest to
lightest.
58 Printer Manager
TestPattern5 - Use this test to set up the card registration of the printer. Print
the card to verify changes to the card registration settings.
TestPattern6 - This is a marbles-image test card used for general appearance.
TestPatternRegistration - Use this test to test card registration mechanically.
Side/side or lead/trailing may indicate a chassis, card guide, or roller problem.
TestPatternCheckered - Use this test to test card registration mechanically.
Side/side or lead/trailing may indicate a chassis, card guide, or roller problem.
TestPatternShort - Use this test to print a short-panel YMCKT test card.
TestPatternGrid - Use this test to print a full K panel test card.
TestPatternManufacture - These test cards are used only in manufacturing
setup.
• Copies - Enter the number of test cards to print for each test, from 1 to 10.
• ParkSmartCard - Select to park the test card in the smart card bay. This does
not transmit any data, but is used only to test the movement of the card into,
and out of, the bay.
• SmartCardParkTime - Enter the amount of time to hold the test card in the
smart card bay, from 0 to 300 seconds.
• Do not eject card - Select to prevent the test card from being ejected from the
printer.
Activity Log
The Activity Log displays information about printer activity. It includes all actions
and errors encountered since last reset. Save and send the Activity Log to your
service provider when requesting service; this log provides valuable information
when troubleshooting printer performance issues.
1. Click Download to save the activity log information.
3. Save and send the Activity Log to your service provider when requesting
service.
Sample Data
12: 0d 00h 00m 25.202s [SYSTEM__CRIT ] value of flip det <1> value of opt
board det <1> value of punch det <0> in printer.cpp
The Reset Log option allows a WebAdmin access level user to reset the Activity
Log.
The Print Request Log option allows a WebAdmin access level user to view and
reset the Print Request Log.
This option applies only to OpenCard factory-activated printers.
Select the Number of Logs (5, 10, 15, 20, 25, or All) and click Run to view a log of
the print requests sent to the printer.
To reset the audit log, click Run in the Reset Log field.
Reset Counters
The Reset Counters option resets the card counter functions in the printer.
Printer Reset
60 Printer Manager
Personalization Tools
The Personalization Tools menu provides the WebAdmin access to import, export,
and delete card formats, fonts, and images used with software personalization
tools, such as OpenCard. Refer to the OpenCard Data Format Guide for additional
information.
Managed Items
Select Card Format, Images, Card Stock, Fonts, or Font Families and click List
Items to display the current list of loaded files for the selected group.
• To add an item to a selected group, click Browse, select a file path, and click
Add Item.
• To remove a loaded file, select a file in the list of loaded files and click Delete
Item.
• To export an item to your PC, select the item to export and click Export Item.
Specify a location for the exported item.
Maintenance Menu
The Maintenance menu allows the WebUser and WebAdmin access levels to run a
cleaning card from the Printer Manager. Additionally, the Maintenance menu
provides the WebAdmin level with the rights to upload updates to the printer.
A. Open the printer’s top cover and remove the ribbon cartridge.
5. Click Run to start the cleaning process. Press the USER button on the printer
LCD panel when message “172: Insert Cleaning Card” displays.
The printer picks the cleaning card, moves it through the printer several
times, and ejects it in the output stacker.
6. Remove the used cleaning card. Wait a few minutes for the rollers to dry.
B. Replace the cleaning sleeve with a new sleeve and remove the protective
cover.
C. Replace the ribbon cartridge and close the printer.
Updates
The Updates option allows a WebAdmin access level user to send an external
settings file to the printer.
62 Printer Manager
Log Out
Use the Log Out option to return to the Printer Manager Log In page.
This section describes the supplies for, and parts used with, the printer. It
includes:
• Print Ribbon on page 66
• Cards on page 69
• Cleaning Supplies on page 73
• Replacement Parts on page 72
• Cables and Power Cord on page 74
When printing with short-panel print ribbon, the location of the color area is
defined in the card design. Color printing begins when the driver detects a color
pixel and continues for the length of the ymc panels. When using short-panel
ribbon, check Printing Preferences to make sure that the selection 'Front side
rotate image 180 degrees' is disabled.
A roll of certified monochrome ribbon enables the Ribbon Saver feature in the
printer. Ribbon Saver can increase the number of cards printed with each roll of
ribbon.
Card Size
Use ISO ID-1 cards (CR80 cards). These cards have the following dimensions:
• 3.37 inches long by 2.125 inches wide (85.60mm long x 53.98mm wide).
• 0.010 to 0.030 inches thick (0.254 to 0.762mm thick).
Actual card thickness can vary by up to ten percent from the sizes listed. Typically,
card bow must be less than the thickness of the card.
Card Material
Use cards with a glossy PVC surface, either 100% PVC cards or composite cards
with a PVC surface. Cards can have a magnetic stripe on one side of the card.
Pre-Punched Cards
For best results, punch cards after
printing them. The cards can have a
punched area within 1-inch (25mm)
of the left edge, as the cards are
loaded in the printer. If the card has
a magnetic stripe, the card cannot
be punched anywhere in the stripe.
Adhesive-Backed Cards
Adhesive-backed cards are printed, and then adhered to proximity cards when
the card surface is not flat enough to print. The printing surface (white side) of an
adhesive-backed card meets the material requirements for use in some printers.
Use the following guidelines:
• Store cards in a cool place (such as a refrigerator) to avoid adhesive migration.
• Clean the printer’s card tracks to remove any adhesive residue. Use the
printhead cleaning pen or isopropanol and a swab to remove the residue.
• Use a print margin of at least 0.05 inch when using adhesive-backed cards.
Card Surface
The card must be smooth and even, and free of irregularities such as raised burrs
or particles embedded in the surface. Surface irregularities can cause printing
voids, especially when printing edge to edge.
Card Storage
These guidelines apply to both printed and unprinted cards.
• Cards must be stacked so that they do not shift and rub against each other.
• When storing cards, make sure that no two cards contain images or blocks of
color that come in contact with each other.
• Make sure that the magnetic stripe on one card does not come in contact with
the magnetic stripe on another card.
• Make sure that cards with magnetic stripes are stored away from magnets
and other magnetic objects.
• Store cards in a cool, dry, and dark place. Excessive light can cause yellowing
of cards on exposed edges.
• Keep cards in their original packaging.
• Cards should be at room temperature when they are used. If cards are stored
in a cooler environment than the printer, allow them to reach room
temperature before using.
Printhead Cartridge
The printer has a replaceable printhead cartridge. The printhead is
subject to wear or damage and has a direct impact on print quality.
Lock Option
The printer can be used with a cable lock. Obtain the lock from your dealer,
because it includes an added security plate.
Power Supply
The power supply is rated at 100-240 VAC, 50-60Hz and uses
up to 3 amps. It is self-adjusting within the rated input
voltage.
Data Cable
The data cable connects the printer to the network or PC sending cards. The data
cable can be:
• a USB cable.
• a network cable.
Use only one data cable with a printer. If you need to connect more than one PC
to a printer, use a network connection.
USB Cable
Network Cable
Use a USB cable up to a maximum of 6 feet (2 meters) long to connect the smart
card port to the PC.
The power cord connects to facility power and the printer power supply. Be sure
to use a cord that grounds to the facility power source.