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Abstract— The act of learning is becoming more and more in turn approaching them with a more personal touch. Finally,
sophisticated, thanks to several models and tools available today, leveraging complex network analysis [12][13] provide better
like MOOCs, personalization, social networks, Web 2.0, understanding of learning mechanisms.
gamification and others. This vast landscape leads to a huge
amount of datasets thus the Big Data paradigm is also being The plethora of possibilities and tools described so far
adopted. Joined with Big Data is the emergency of extracting consequently leads to a huge amount of datasets too large for
information about students’ learning interactions and return standard database systems to handle; they are gathered from
them to teachers (learning analytics). According to this scenario, student, teachers and educational institutions, and falls within
in this paper we introduce the e-learning platform currently used the umbrella of Big Data paradigm [14][15].
at University of Catania. The platform also collects data about all
these students activities acting as a Big Data base for further Joined with Big Data is the emergency of extracting
learning analytics. information from these data about students’ learning
interactions and return them to teachers; Learning analytics is
Keywords—Social networking, complex networks, Big Data, the cutting-edge imperative [16][17].
web application, e-learning, learning analytics
The main goal of learning analytics is to understand and
improve the whole learning process, its outcomes and the
environments in which it occurs; to do this, measurement,
I. INTRODUCTION collection, analysis and reporting of data about students and
The shifting of classical centralized e-learning towards the their contexts is performed, and expertise from different
landscape of social networks and Semantic Web is radically disciplines as educational data mining and predictive
changing the way students approach the learning process [1]. modelling are combined [18]. In particular, learning analytics
Indeed, in the past they simply retrieved previously stored can provide significant contributions to:
learning materials through a web interface, then, significant 1. improve and assure learning quality; the intensive use of
evolutions as Massive Online Open Courses (MOOC) [2] and predictive models and/or social network analysis is indeed
personalization for tailoring learning to students' needs and one of the main activities being undertaken by institutions.
abilities [3][4] occurred. Moreover, providing students with successful learner
Nowadays it is possible to exploit several collaborative profile promotes the right behaviors.
tools and approaches to promote a more active role for 2. boost retention rates; it can help stakeholders to tackle high
learners, including standard and well-known chats, forums, attrition rates and identify struggling students earlier;
wikis, as well as the emerging Web 2.0 technologies used to address this problem will prevent wasted expense for the
endorse pervasive knowledge [5]. institutions.
Other tools and models also contribute to compose the still 3. assess and act upon differential outcomes among students;
called “e-learning” framework. For instance the Gamification they increase awareness about their own learning, their
[6] is the use of game elements and techniques in learning (but progress (even in comparison with colleagues, acting as a
even other) contexts to engage students in problem solving; its competitive factor), what they need to do to get
use promotes creative thinking, act as a motivational tool educational goals.
through frequent rewards and allows to integrate
disadvantaged target groups. In addition, the adoption of cloud 4. endorse the development of adaptive learning; exploiting
computing as an underlying storage increase cost efficiency, students data as their prior qualifications and those
reliability and ease of access [7][8]. Last but not least, accumulated during their educational progress allow to
exploitation of social network tools and models [9][10][11] tailor the system to their needs.
allows students to participate more actively in knowledge Two non-academic issues but still relevant for an effective
creation and dissemination. Indeed, learning stakeholders (e.g. learning analytics must be addressed. The former is the fact
schools and universities) can benefit from connecting with that the main motivation of its worldwide adoption comes
existing and potential students through various social from an increasingly stretched university budgets hence the
networks, tracking their comments, opinions and suggestions need for evidence-based prioritization of spending is often
mandatory. Moreover, students also want to check that their • perform the homework assigned by teachers at the end of
fees are being spent appropriately (as consumers). each didactic unit;
The latter, but sometimes critical, is the question of • write in educational forum in order to obtain information
privacy, indeed the use of students data for learning analytics that could not be found in other parts of the system;
is not generally allowed on a tacit approval basis, rather
explicit and personal authorization is required (this occurs in • share educational materials with other students, such as
Italy according to the legislative decree no. 196/2003). In notes, theses and other documents;
many cases, the organizational culture affects the acceptance
of learning analytics, therefore ethical and privacy issues are • at the end of each course, fill anonymously the feedback
addressed in a variety of ways, depending upon the questionnaire concerning a teacher and its course.
institutional context. Several categories of users can access the system with
In this paper we introduce the e-learning platform teacher profile: professors, assistants and tutors. The
currently used at University of Catania. The platform is professors perform the teaching in the classical sense by
mainly accessed through a web portal (named providing theoretical concepts to students. The assistants
STUDIUM.UniCT) where students can access learning conduct exercises and help students to put into practice the
materials, as well as being involved as active players by concepts provided by the teacher. Finally the tutors (typically
performing tests, answering questionnaires to detect their students on the verge of complete their university studies) help
moods and needs, exploiting social-based tools as described a group of freshmen assigned to him to bridge the gap between
previously. Additional modules can be easily connected to the high school and university with advice not necessarily
platform to enhance its features (e.g. Facebook and Twitter academic.
plug-ins, gamification support and so on). The platform also
collects data about all these students activities acting as a Big These users, in order to best carry out their tasks, need to
Data base for further learning analytics. monitor student progress in order to bring as many as possible
to graduation without excessive delay. To do this, they can:
The rest of the paper is organized as follows. In section 2
we introduce a social-based description of roles and • create notices containing courses information;
functionalities available in our e-learning system. Section 3
introduces the system architecture, whereas section 4 presents • provide educational materials;
some information extracted from system data to show learning • chat with all users of the system;
analytics assessment. Finally in section 5 we present our
conclusion and further works. • make themselves available to provide clarification on
request to students at certain times;
• read the statistics on courses attendance, performance in
II. SOCIAL NETWORK BASED MODEL
games, homework scores and questionnaires results to
A first step in the creation of our system was the definition identify students' problems or deficiencies and then to re-
of user profiles which have different access permission and explain certain topics to the whole class or to a subset of
perform different activities. The profiles we decided to this through individual or group meetings.
implement are student, teacher and coordinator.
Coordinators are the professors who, in addition to
The student is everyone who attends, for various reasons, performing the above mentioned activities, also:
university courses. The main activities that a student can
perform through the social network, after authorizing the • create the academic calendar, i.e. the lesson timetable, the
processing of personal data entered in the system (according to examinations dates, the graduation session calendars, etc.;
the legislative decree 196/2003 cited in the introduction) are: • supervise activities of the other teachers;
• record his presence to each lesson via mobile application; • collect the students' reports on possible improvements of
• download the educational materials recommended them by the courses.
teachers notifications; The interactions between user categories are shown in fig.
• read notices posted by teachers; 1.
• at the beginning of each course, play educational game that The main task of our social network is to move many of
allow teachers to understand what are the student's basic the activities that were previously carried out by traditional
knowledge and suggest him to acquire other useful systems, often on paper or on several web pages, into a single
knowledge for a good comprehension of teaching; environment with user friendly interface that encourages the
users of system belonging to different categories to interact
• chat with other users of the system, both students and with each other both with the sharing of material and with
teachers, for educational purposes or other; direct communication and to stay up to date by enabling the
notification system. Students, on request, can in fact receive
an alert for publication of material or news by one or more questions are the subjects of the course of study. Questions or
teachers, while teachers can set the minimum thresholds for exercises proposed to conquer the game board, and
gaming or homework scores below which receive a warning consequently to win the game, are inserted progressively by
for the drop in performance for a specific topic. the teachers during the academic year and cover the part of the
program carried out until the week before. This encourages
In addition to classic teaching methods, the system allows
students to study constantly.
students to help each other through the sharing of material, the
interaction on forums and the competition in group games In addition to user interactions (marked with continuous
through which is generated the ranking of the top 10 for each lines) there is also a part of the system involved in the
course of study. collection of data (marked with the dashed lines) in order to
analyze and extract information useful to the improvement of
For example, a very popular game among students is the
the system of teaching.
academic trivial pursuit: a game similar to the famous board
game, but the categories in which students can choose the
III. ARCHITECTURE OVERVIEW Each of these modules enters the information in a database.
Its record are periodically examined by learning analytic
In our platform (fig. 3), the above described features are
engine and the results of this analysis are available for users in
divided into modules, each of which is represented by a
a summary on dashboard that allows teachers to change the
different software:
educational activities based on the results obtained.
• STUDIUM.UniCT (fig. 2), a university educational In learning analytic engine, methods of analysis [19] we
activities support portal, based on the e-learning open used are:
source platform Dokeos that has been integrated with the
• content analytics, i.e. analysis of documents posted by
information systems of the University of Catania and
students, as homework, questionnaires and shared material,
enriched with additional features. It is a tool that can be
using automatic correctors, scoring detectors and statistics
used by teachers for the publication of teaching materials,
creators;
lecture notes and related information to its teachings and
• discourse analytics, i.e. the analysis of questions and
has useful tools to support interactive communication
answers written in the forum, chat content and notes shared
between students and teachers.
in order to understand what are the students' attitudes to
• Presence detector, software consists of two Android apps,
connect them with educational experiences that are truly
one for teachers and one for students, which, using the
meaningful to them;
mobile Bluetooth, allows the teacher of the course to
• social network analytics, i.e. the analysis of the interaction
automatically compile attendance register in csv format
between nodes to identify interventions that are likely to
and send it to the platform database.
increase a network’s potential and support the learning of
• Social integration, plugin allows, if enabled by the user, to
its users, e.g. with the forced connection of disconnected
receive notifications regarding the platform directly to
students with student groups with high levels of academic
Facebook and / or Twitter user's account.
performance.
Fig. 2. Studium Fundamental of programming course page.