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Company Quality Objectives

- Sales:

• Increase Company Clients by 5% annually

• Increase Company Sales by 10% annually

- Production:

• Increase Company Engineering Consultation Services by 10% annually

- Quality:

• Decrease Client Complaints by 5% annually

• Decrease Administrative Expenses by 3% annually without affecting the
Quality Performance.

- Planning:

• Solving Problems and Complaints of Clients in a short period of time not more
than 15 days from the Complain Date.
• Execution of the Quality Improvement Project Once per year to solve chronic
problems related to Quality.
• Implementation of (Maintenance, Calibration, Internal Audit, Training) Plans