Beruflich Dokumente
Kultur Dokumente
Documents / Languages......................................................49
COMPANY ................................................................................51
SYSTEM ..................................................................................52
Terminal ...............................................................................52
Printer ..................................................................................54
Cash drawer ........................................................................55
Display .................................................................................56
External DLL ........................................................................57
Scanner Serie ......................................................................57
Scale....................................................................................57
External Scales....................................................................58
TeleComanda ......................................................................59
General ................................................................................63
FTP Configuration................................................................66
Link Hotel.............................................................................66
E-mail...................................................................................67
ROOMS ...................................................................................68
Tables proprierties ...............................................................70
WAREHOUSE ...........................................................................72
CLIENTS ..................................................................................74
Company Data.....................................................................75
Payment Type/Rates ...........................................................75
Bank Data ............................................................................75
Type of Client.......................................................................76
TAXES .....................................................................................77
CURRENCY ..............................................................................80
List of Currencies.................................................................81
Exchange rates....................................................................81
Pieces ..................................................................................81
LANGUAGES.............................................................................82
RATES .....................................................................................84
PAYMENT TYPES ......................................................................85
EMPLOYEE TYPES ....................................................................87
OPTIONS .................................................................................91
EMPLOYEES.............................................................................94
SHIFTS ....................................................................................97
ConfigureShifts ....................................................................98
Cofigure Timetables...........................................................100
SECTIONS..............................................................................101
FIXED ITEMS ..........................................................................104
ITEMS ....................................................................................106
Properties ..........................................................................108
Purchase............................................................................110
Stocks ................................................................................111
Prices / Sizes ....................................................................111
Invoicing by time ................................................................112
SETS .....................................................................................116
MENU ....................................................................................118
COMBINATIONS ......................................................................121
Creation of Combinations ..................................................121
MODIFIERS ............................................................................126
To Create Modifiers Groups ..............................................126
Assign modifiers groups to an item....................................128
COMMENTS ...........................................................................130
SIZES ....................................................................................131
PRICES / SIZE ........................................................................133
AUTOMATIC PRINTOUT TO KICHEN ............................................134
Properties ..........................................................................134
FUNCTION BUTTONS .........................................................145
FUNCTION BUTTONS...............................................................146
Exit.....................................................................................146
Hold ...................................................................................147
Total ...................................................................................147
Subtotal..............................................................................147
Cash-Drawer......................................................................147
Client..................................................................................147
Z.........................................................................................148
X ........................................................................................148
Opening Balance ...............................................................148
Change Date......................................................................148
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Reports ..............................................................................148
Graphics ............................................................................148
Collections .........................................................................149
Payments ...........................................................................150
More Options .....................................................................150
Total 1 Printing, Total 1 Without Printing... .......................150
Sales Journal .....................................................................151
Keyboard ...........................................................................153
Communications ................................................................153
Repeat Z ............................................................................155
Backup...............................................................................155
Description.........................................................................155
See Collections..................................................................155
Edit IN/OUT Reg................................................................156
Utilities ...............................................................................156
Roll Number .......................................................................157
Print Again .........................................................................157
Fix Shift..............................................................................157
Files ...................................................................................159
Complementatires..............................................................159
Rate ...................................................................................160
Credit .................................................................................160
Correct ...............................................................................160
Invitate to the last item.......................................................160
Return ................................................................................161
Delete ................................................................................161
Dicount by Line ..................................................................162
Total Discount....................................................................162
Change Price .....................................................................162
Copy Line...........................................................................162
Delivery Note .....................................................................163
Load Comments ................................................................163
Rate 1, Rate 2, Rate 3 and Rate 4 ....................................163
Modifiers ............................................................................163
Amount Line.......................................................................164
Note ...................................................................................164
List Items ...........................................................................164
Free Comment...................................................................164
Print again Order ...............................................................164
End Sale By Time ..............................................................164
Consumption......................................................................166
Special Taxes ....................................................................166
Without Stock.....................................................................166
Transfers............................................................................167
Tables ................................................................................168
Change Table ....................................................................168
Order..................................................................................169
Accounts ............................................................................169
Favoritos ............................................................................170
Change Room....................................................................170
Staff meal...........................................................................170
Split....................................................................................170
Delivery ..............................................................................172
Room Design .....................................................................173
Return Sale........................................................................174
Send Messages .................................................................174
Options Edition ..................................................................175
Add to Menu ......................................................................175
Change Order ....................................................................175
Delivery ..............................................................................175
Send Order ........................................................................176
REPORTS AND GRAPHICS ................................................177
CASH COUNTS .......................................................................178
X Cash counts ...................................................................178
Z CashCount......................................................................181
REPORTS ..............................................................................182
Summary of employees register ........................................182
Items summary ..................................................................183
GRAPHICS .............................................................................185
Daily Summary ..................................................................185
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Monthly Summary..............................................................186
LISTINGS ...............................................................................187
1. Summary of Sales by Payment Type ............................188
2. Summary of commissions by waiter ..............................189
3. Summary of returns by waiter........................................189
4. Summary of returns by waiter........................................189
5. Items sold with different price ........................................190
6. Summary sales total ......................................................190
7. Ranking of sales by family .............................................190
8. Margin and profit by family.............................................191
9. Price rates of items by family.........................................191
10. Sales ranking of items .................................................192
11. Sales ranking by hours ................................................192
12. Ranking of sales by tables...........................................192
13. Summary of daily receipts ...........................................193
14. Daily summary of sales................................................193
15. Summary of voids by waiter.........................................193
16. Listing of sales printout ................................................194
17. Ranking of sales by waiter...........................................194
18. Taxes summary ...........................................................194
19. Listing of sales with discount .......................................195
20. Summary of modified items ........................................195
21. Complementaries Summary ........................................195
22. Summary of sales of delivery.......................................196
23. Summary of taxes by family.........................................196
24. Summary of staff meal.................................................196
25. Report of staff meal .....................................................197
APPENDIX ............................................................................198
1. DETERMINATION OF THE DOCUMENTS SERIES .......................199
Introduction ........................................................................199
Method by associated client ..............................................199
Method by printout design .................................................200
2. SYSTEM OF AUTOMATIC DISCONNECTION..............................208
Working..............................................................................208
Configuration .....................................................................211
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3. CONSUMPTIONS .................................................................213
Description.........................................................................213
Define that an item should generate a voucher -
consumption ......................................................................213
Selection (“Sale”) of a consumption-voucher.....................214
Design of the consumption-voucher ..................................215
Notes and considerations ..................................................217
4. INVOICE OF THE ITEMS WITH SALE BY TIME ............................219
Define an item that is invoiced by fractions of time............219
“Close” of an item of invoicing by time...............................221
Notes and considerations ..................................................222
5. CONFIGURATION OF KITCHEN SCREENS ................................223
OrderScreen ......................................................................223
CookScreen .......................................................................232
Working mode....................................................................239
International Department:
Tel.: +34-973 22 85 40 Fax: +34-973 22 85 92
Web: www.icg.es E-mail: internacional@icg.es
PRESENTATION
The ICG® group was born in 1985 with the goal to put at the
users disposal computerized solutions to adjust perfectly to
their needs. To reach this goal, we use the last technology in
hardware and the most powerful development tools in
management software.
The management.
INTRODUCTION
The ICG® Point of Sale Software is a very intuitive and easy to
use work tool. Thanks to the visual interaction with the user, it
does not request any training or computer knowledge. All the
sale functions, control, statistics are designed to Touch
Screens: “What the waiter sees in the screen is what the
waiter gets”, avoiding that way, expensive training process for
the user.
The main characteristics are:
• Sales on hold by tables, waiter or by client
• Graphic display of the tables status
• Control of complementaries and returns
• Different sale prices by sessions
• Personalization of the sale screen
• Different functions by waiter
• Daily cash close
• Creation of specials
• Orders printout to kitchen / grill / bar / …
• Printout in several languages
• Connection with scales (items sold by weight)
• Fast combinations
• Presence control of employees
• Sales by Sizes: shots, combinations, glass with ice
• Magnetic cards or chip
• Multi-currency (euros, dollars…)
• Control of pending collections
• Clients accounts
Tables Screen
Now we are going to describe each one of the sections that are
part of this screen:
In the top part of the screen, in blue, there is the working date
that corresponds with the date of the sales that you are
making.
In the lower part you can find the function buttons. To know its
working see Function Buttons.
Sale Screen
2 3 4 1 7 8 5 6 9
10 11 12 13 14
We now detail each of the points that are part of this screen:
3. Label Initial Hour of the sale: It shows the hour that the
sale has started at. It is very useful for the statistics.
6. Items. The items that have active the property Show in the
sales screen, see Configuration – Items. The items can be
part of a section, a group of fixed item or even do not have any
section.
Total Screen
1 2 3 4 5
6 7 10 8 9
11
12 13
If the amount associated to the payment type is less than the total
of the sale, it adds a new line in the frame of selected payment
types (point 6) to assign the rest of the amount to another
payment type.
11. Client Data: If you have assigned a client, the data will be
showed here.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
1. Accept: Once you have selected the client, press over this
button to confirm the selection.
3. Grid Client Data: In this grid are showed the data of the
clients file. The first of the list has a blue background colour,
which means that it is selected.
12. Name (F5): It applies the filter to search the clients which
name started to the text indicated in Filter.
15. VAT Num (F10): It applies the filter to search by VAT Num.
Like the telephone, it should also coincide
See only Sets: It displays only the items that have marked the
property It is a Set in the properties of the item. See
Configuration – Items – Properties.
All the References: By pressing this icon, you will see all the
references of all the items. The items that do not have any
reference will not appear. See Configuration – Items –
References.
Partial Filter (F2): if you press this button and enter, in filter, a
chain of characters (letters and/or numbers) then press the
button Reference or Description, the result of the search by
reference or by description, will be those items that contain this
chain of characters in any position of the reference or
description, respectively, not only in the beginning.
Sales Operative
Make a Sale
Before reading this section, ICG advise you to see the previous
section Screens Description, because continually we are
going to mention these and it will be very useful to get familiar
to them in order to make easy the comprehension of the sales
operative.
1. Select an employee.
2. Select a table or a “seat” of the table.
3. Select the items to sell in the Sales Screen.
4. Finish the sale.
Restaurant Mode
Configuration
Café Mode
Configuration
Discotheque Mode
Configuration
Normally the property Use tables screen not active, that way,
the columns room and table will not appear in the sales list
(see Configuration – Wizard – Configuration Sale Screen).
Sale operative
1. Select an employee
Restaurant Mode:
Once the employee has been selected, the Tables Screen
appears.
Discotheque Mode:
It appears the sale Screen. It is possible to accede to the
Tables Screen through the function button Tables, although it
is not common to give access to this button.
4. Finish
Now you can: Leave the sale waiting, make a subtotal or finish
it:
In the tables screen it will appear the ones that have the
subtotal with the red distinctive. It is still possible to add or
remove items to this sale. Because the sales document
already exists, it is not possible to remove all the items; you
should conserve at least one.
Restaurant Mode:
The program goes again to the Tables Screen.
Configuration
4. Appendix:
Wizard
Password
Register
Company configuration
Employees
In this section there are three options which do not give access
from the function button Files, are explained next. Then the
proprieties will be explained. It actives the modifiers in the
sale and it actives the mask in the sale screen.
Sale screen
Seller Panel
Families Selector
Sizes Selector
Receipt
Configuration Data
Numeric Key pad
Display
Once you have configured the sale screen, select Accept and
Exit.
Sections
Items
In this section you can find the options Items, Prices and
Sizes.
Modifiers
Combinations
Fixed items
Documents / Languages
Company
System
Terminal
Code:
This is the code of the Front. It identifies the database to link
with the management and accounting ICG´s program
ICGManager. This is the code of the establishments.
Data directory:
This is the address where you can find the data base in the
server.
If the installation is single user, the path will coincide with the
path of the folder, but changing the bars of the directory (\) by
division bars ( / ). Fe.: C:/ICG/FRONT…../DATA
Pos Number:
This is the number that identifies the terminal in the data base.
The receipts and invoices will have the series T001 and F001
respectively for the POS 1.
The items will decrease the stock through warehouses. For the
maintenance of warehouses see Configuration –
Warehouse.
Printer
Select the button Printer and then the printer that you have
created in Windows, in local mode or network printer. If from
the printers you do not display the printer that you want to
install, you can press over Printers..., this will send to the
screen of creation of printers in Windows.
Receipts Printout:
If you select this property this printer will print the receipts.
Invoices Printout:
If you mark this property this printer will print the invoices.
Order Printout:
If you select this propriety, the orders to kitchen done in
FrontRest will be printed by this printer.
Escape Sequences:
These will only be used in the documents design are in text
mode, if the designs are in graphic mode it will take by default
the Windows drivers.
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Cash drawer
Mark the port where you have connected the series cash
drawer and the opening sequence of it (this sequence should
be provided by the supplier).
Select the port where you have connected the display and as
name of the printer write DISPLAY (in capitals).
You have two rows: Upper and lower. In the text lines you will
write what you want to be displayed. If what you want is to see
the date and the hour press the button Date-Hour.
External DLL
Scanner Serie
Scale
External Scales
Use this option when the scale that you have, instead of being
connected directly to the computer and pick up only the weight,
it generates a bar code that identifies the item.
TeleComanda
Communication
At the left side, it appears the list of the registers of all the done
communications, if you press over one of them, you will see at
the right side its content, detailed report of each of the steps
done in the communication and its result.
The button Delete from this screen deletes all the registers.
You can also define which data you are going to send: Sales,
Clients, Items, I/O Registers (of employees) and auxiliary
tables (sections).
For the sales you can pickup the cash counts to send, while for
the three next you can indicate from which date or all.
You will send the sales of the POS that have marked the
property Export.
To select one POS or another, you should press over the line
in the list of the left.
General
Telephonic Connection.
If you have access to Internet through LAN, it is not necessary
to specify any name, but if you do it through a modem, you
should specify the name of the telephonic access connection
defined in Windows.
Try again automatically.
We indicate the number of retries in case of error and the
separation time between them.
Exportation Path.
This is the directory where you store the exportation files. By
default it is C:\ICG\FRONT\MAIL\OUT. In the case that you
have ICGManager available in the same local network, ICG
advise to share the folder Mail, that is in the directory where
the FrontHost (communications program for ICGManager)
executable is, and that captures in the net so that the export
directory is the in mailboxes of the FrontHost program.
Example \\Server\Mail\Front1\IN in case that the Front Code
is 1 (see Configuration – System – Terminal -Code), and
that the computer where ICGManager is, is called in the net
:Server.
Importation Path.
This is the path from you have to recuperate the imported files.
By default it is C:\ICG\FRONT\MAIL\IN. In case that you have
ICGManager in the same local network, as we have
commented in the exportation path, you should share the
folder Mail and capture the out mailbox of FrontHost.
Example: \\Server\Mail\Front1\OUT in case that the Front
code is 1 (see Configuration – System – Terminal – Code),
and that the computer where you have ICGManager is called
in the net: Server.
FTP Configuration
Link Hotel
The ICG hospitality fronts allow you to link your sales with ICG
Front C/S or with other software of external hotels. For this we
will select in this screen the destination that we want to give to
the data:
You have to indicate the user of the e-mail, the host of the step
server of the outgoing mail and the e-mail address and of copy
to which the program will send the information.
Rooms
1 2 3 4 5 6 7 8 9 10 11
11. Bitmaps: If you press this button you will have access to
the group of pictures for the rooms design.
Front C/S treats the same all the pictures, but for the
employee is more visual and easier to know which type of
tables he/she is seeing.
Tables proprierties
• Number of table.
• Covers: Number of cover by default.
• Rate: Number of rate to apply to the table.
• Charge: It is possible to apply a charge by default to a
table, for example, in case of private rooms, convention
rooms, etc…
• Print. Receipts: Name of the printer that is going to be
used to print the receipt when you order from the
TeleComanda.
• Print. Invoices: It is the same than the previous option
but for invoices.
• Use special tax: Only available for certain countries.
You can also use it to occupy a table until the moment you
take note of it. We will create an item with 0 price with a
description that can be ‘Welcome’ or ‘Occupied’, and then
just opening it, it will be occupied.
Warehouse
Minimum stock
This is the value by default that the program will take when we
make a purchase or a transfer for an item that does not have a
minimum stock it its file for this warehouse.
Maximum Stock
This is the same than the previous section but referring to the
maximum stock.
Factor.
It is not useful in Front C/S if you do not have available
ICGManager. It serves when you make purchases, in the
forecast, the quantities will be multiplied by this factor, so that
depending on what you want the order will be twice, triple, etc,
of the configured by default.
Clients
We can point out some important points from the item file:
will be generated and the sales are taking into their own
accounting code, see the file of this screen Company data.
Field: Type.
This field, (Do not confuse with Type of Client – see File Type
of Client) it permits to classify the clients for, for example to
invoice all of the same type, which can be the ones of a route,
a city, etc.
Company Data.
Payment Type/Rates
Bank Data
Enter here the bank data of the client (this field is just
informative).
Type of Client
Taxes
None the less, taxes are formed by types of taxes having the
possibility to accumulate.
Type Tax 1:
Code Description Percentage Accounting Cod.
1 IVA 7 % 7 47700000
Type Tax 2:
Code Description Percentage Accounting Cod.
2 IVA 16% 16 47700001
Define Taxes:
Tax 1:
Code Description Code Description
1 IVA 7%
Tax 2:
Code Description Code Description
IVA16 %
In the items file you should indicate in the items file, in the
taxes, the tax code, not the code of the type of tax.
Type Tax 1:
Type Tax 2:
Tax 1:
Code Description
1 NORMAL Surtax
Tax 2:
Code Description
2 IVA AL 16 % Surtax
Currency
Propriety: Main.
It is essential to have a main currency, to indicate it, you
should select this propriety in the currency’s file.
1 €=x 0,89
1 = x€ 1,1235955 (1/0,89)
Propriety: Apply exchange rate by default.
If the exchange rate respect the main currency is fixed and will
not change, select this property. If it is not that way they will be
entering in the Exchange rates tables.
List of Currencies
Exchange rates
Pieces
Define here the pieces (coins or bills) that the currency has.
This pieces will appear in the Total Screen and will make
easier the introduction of the amount delivered by the client
avoiding that way possible mistakes.
Languages
Rates
In Front C/S you can configure until four sale rates. Indicate
for each one if the amounts will be with or without taxes by
selecting the property Yes at the right side.
Payment Types
In this section you can configure the payment types that after
will be displayed in the Total Screen.
Property: Currency.
It assigns one currency to the payment type.
Property: Cash.
It is only possible to select a payment type “Cash” for each
currency.
Property: Pending.
One finished sale with a payment type that have this property
selected, will be collected through the function button
Collections. See Function Buttons – Collections.
Employee Types
Sale menu.
It indicates the group of options that you will have at your
disposal in the Sale Screen the employees associated to this
type of employee. See Configuration – Options.
User Menu.
It indicates the group of options that you will have at your
disposal, in the User Options Screen, the employees that
belong to this type of employee, when they press the function
button More Options in the Sale Screen. See Configuration
– Options.
Tables Menu
It indicates that the group of options that the employees will
have access to from the Tables Screen when we press the
button Options.
This option limits that the users can create, modify or delete
clients from the following sections:
Options
1. Select for which screen this group of options will be: Sale
Screen, User option or Screen Tables.
3. In the Elements file select at the left side the options that
you want to assign and press the button Add.
Employees
Code.
This is the number that the program assigns automatically to
the employee.
RF Code
If you have TeleComanda3 you can make that the sales that
arrive with a determined RF code are assigned to a determined
seller.
Sale Password.
This is the password that the employee should enter in the
Employees Selection Screen to be able to operate with the
program. If you do not define one, when we select the
Password Register.
This password will be the one that employees should mark
when he/she starts or finishes their working day. It is
necessary that they enter the password and then press the
button In or Out respectively. Until an employee has not been
registered, his/her name will not appear in the Employees
Selection Screen.
Type employee.
Assign here the type of employee (see Configuration – Type
of employee).
Commission
It indicates the % of commission for this employee.
Unlisted.
In order that the employees, that are no longer part of the
company, do not appear in any section, they can be unlisted.
Marking this property, you hide them.
Shifts
Select in the top right side the shift and then mark in the screen
in which days and hours do you want each shift to be applied.
ConfigureShifts
Code
It is the shift number that it is being configured.
Description
Enter the name that will identify the shift.
Automatic printout configuration
It allows selecting an automatic printout configuration for each
shift.
Rates
It selects the rate that will be applied when this shift is
activated. If you want to modify the normal working, then select
the property Apply rate by default.
Cofigure Timetables
Sections
The sections are the items families. In this screen is where the
characteristics are showed: code, description, reference,
department, bitmap and backgrounds colour and font (for the
case that in the sale screen the property Bitmap Type is
unmarked. See Configuration – Wizard – Configuration
Sale Screens – Sale Screen).
Internal Code.
The number that the program automatically assigns to the
section.
Description.
Enter the name of the section.
Reference.
This is the code that the user assigns to identify it. The order of
display in the Sale Screen is based in this value. Alphabetic.
Picture.
It serves to assign a picture that identifies the section (it should
be a bmp type).
Save Button: Press over this button once you have completed
the section information or that you have modified it to preserve
the data.
The rates of the items that are sold by portions will not be
displayed because they have an assigned size. To see them,
you have to select them select the item and press File.
Button Price / Size: It Accedes to the screen Prices / Size,
from which you can assign prices by size to the items (see
Configuration – Prices / Size).
Button New: It creates a new item to which you can enter its
description, rates, cost and reference. Referring to the other
properties, the ones defined in default values will be the ones
that will be assigned.
Fixed Items
A. You can find the identifying data of the group of fixed items:
Internal Code, description, in which terminal is going to be
displayed in one or in all of them ant the buttons: New, Save ,
Cancel, Delete and Keyboard.
The assigned items will appear in the order that you have
assigned in this screen.
Items
Description
Item’s description.
Short description
It is used in the Cook Screen and Order Screen option.
References
From the Sale Screen you can select the item or, if you
remember enter one of the two references introduce in the file.
The 1st reference indicates the order in which they are going to
appear in the screen.
Measure
It is composed of two boxes; the first one is where you indicate
the quantity of the unit, which will correspond with the measure
If you do not enter the code of the section in the item, this item
will not be showed in the Sale Screen. You will be able to
locate it through the Items Selection Screen, by pressing F9
or in the header of the right column F9-Families, so that they
are sorted by sections or families, appearing first the ones that
have 0.
You can also locate them from the configuration screen of fixed
items by pressing Items Without Section. See Configuration
– Fixed Items.
Transfer Units.
When you make a transfer from a warehouse to another, you
will transfer multiple of this quantity. For example: if the item
comes in 12 size box, you will transfer 12, 24, 36 etc.
Depending on the quantity to be replaced.
Course order
It indicates the order of a course inside an order. This is a
relative order is relative and you can create as many as you
want. When we print the order in kitchen, the courses will be
grouped in function of this order.
Properties
Property: It is a set
One kit is an item composed by other items. To indicate those,
press the button Components that will appear after having
marked this property.
NOTE: It is necessary to have selected the property Update
Stock when making a sale in the Wizard configuration -
Items.
It can be that a set has or has not stock. It can be that a set
has or has not stock, if it has not, its components will have its
stock decreased and if you it has it, this item will decrease its
stock but not its components. If you have it select the property
The item uses stock.
Minimum price.
Minimum sale price when you have selected the property It is
sold with free price.
Maximum price.
Maximum sale price when you have selected the property It is
sold with free price.
Internal Code.
This is the code that identifies internally the item.
Purchase
Stocks
In this option, that it only appears if the item has selected the
property The item uses stock, the data of the current stock is
showed, in deposit, minimum and maximum and warehouse.
Prices / Sizes
The names of the four rates and its amounts for this item are
showed.
If the item have assigned sizes, the amount by rate for each
one of them will be indicated. See Configuration – Sizes.
Invoicing by time
Once you have defined these parameters, when you select the
item during the sale Front C/S will save the start hour and
when you totalise the sale, it will calculate the factions of time
passed from the start hour until now. This value will be
multiplied by the units fixed during the sale and it will assign it
to the units to invoice, calculating finally the total amount of the
sale.
From this option you can define also a correction margins. This
parameter lets you to determine which percentage of the
defined fraction is necessary the passes so that the price of a
fraction will be invoiced.
Sets
You can accede to them from the items file through the button
Components. (See Configuration – Items property: It is a
Set.)
Menu
To create one new press New and follow the instructions of the
program.
Combinations
Creation of Combinations
First you should select the item that will be the first part of the
combination (In the left side, it will appear the sections and in
the right side the items that they contain). If you make a
mistake in the selection, press the button CL.
In the screen that appears select the size (Combined) that you
want and press again Next.
Now select the item that will be part of the second part of a
combination. If you select some, a combination for each of
them will be generated. Finally press Generate.
In the next page, enter the prices for each rate and then select
Exit.
To make sure that all the data is correct, you should press the
button Combinations. In the combinations maintenance
search the created combinations through the button Search
and check the data.
Main
From this file you can assign an icon or generate a bitmap for
each combination. The reference serves so that when we enter
directly from the sale screen, the item will be sold and also to
mark the order of appearance in this.
Components
In this section you can add or remove components and modify
its sizes.
Prices
Check here that the prices that we have assigned are corrects
for each rate.
To accede to them you can use, from the Sale Screen, the
function button Load comments. See Function Buttons –
Load comments.
Modifiers
SCREEN A
SCREEN B
This is the same than the comments. When you select the
button Comments all the available ones will appear. If you
want, you can create new ones by pressing the File button
from the comments selection Screen.
You should select the section, then select the item that you
want to add one or some groups of modifiers and mark over
each one of the ones that you want to assign the section
Available Modifiers (Top right side). The chosen group of
modifiers is copied in the section of Selected Modifiers. This
item has a group already assigned.
Comments
Sizes
Front C/S will let you create items that can be sold in sizes.
For example the Vodka is an item that can be sold in a glass
alone or as a combination.
Prices / Size
From this screen you can assign the sizes in which the items
will be sold, and the price that they will have for each rate.
You should select a section and the items that you should
assign these sizes and prices. If any of the items has not
selected the property It is sold by portions (see
Configuration – Items – Properties), Front C/S will ask you if
you want to do it automatically.
Properties
Situations
With this option you can create all the possible situations that
you can have in an installation. So if you have COLD
KITCHEN, HOT KITCHEN, WINE CELLAR AND BAR printers,
you should create the respective SITUATIONS.
prepared and other person can do the special items that have
modifiers or changes that delay its elaboration.
NOTE: A printer can have more than a situation, the same way
that a situation can be printed in several printers
Screens
As well as for the printers we have created SITUATIONS, to
work with kitchen screens we should create them from the
screens maintenance.
The configuration of the kitchen printers can be found in the
Appendix 5.
This option has not any configuration option, and we will not
limit to create all the different screens that we have:
COFFEES, DRINKS, SANWICHES, etc…
Auto Printout
In this option is where you really configure the automatic
printout once you have created the printers and its respective
situations.
Lets see the different parts of the screen.
1 2 3 4 5 6 7 8 9
Situations by Printer
Situations by Item
Situation by Combinations
Options
With the purpose to perfect even more the configuration of the
automatic printout to kitchen there is a group of options that we
are going to see:
2. Print in all the situations: Each time more, and with the
purpose to give a better service, it is being extended the
character of courses organizer. This person in the one in
charge to prepare the courses that are going to be served
in the tables and should wait until all the courses in the
same order are ready before starting to serve them. To
make easy this task, there is also the option To Print in all
the situations that prints all the items in all the situations,
printing in capitals the items that correspond to this situation
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and in small the ones that do not. That way, the user can
have an idea of the total order.
3. Do not group items: By default the same items (that do
not have modifiers) are grouped in the order receipts in
order to save paper. If you select this option the items will
be individually printed.
Utilities
Screens
Function Buttons
Function Buttons
Exit
When you press this button a frame with the following options
appear:
Exit to Windows
It exits of the program but without switching off the terminal.
This situation only appears if the employee has assigned a
type of employee that has active the property Allow exit to
Windows. See Configuration – Type of employee.
Return to the Program
It closes this frame of options.
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Hold
Total
Subtotal
Cash-Drawer
Client
Opening Balance
Change Date
Reports
Graphics
Collections
It displays a screen with all the sale documents that have been
finished with a pending payment type of the associated client
and lets to settle total or partial. See Configuration –
Payment Types.
.
First you have to press the button To Associate Client to see
the pending to be paid invoices of this client. Select it in the
Clients Selection Screen.
If you indicate an amount under the total, in the box where you
indicate the amount, the program will start settling the older
documents until the addition of these documents is equal to the
amount that you have entered. Maybe a document can be
partially settled.
To see the payments that this client has done press the button
See Collections.
Payments
You can use this button to do exits of money from the cash
drawer. You should select the concept (you can do this by
pressing the button , if there is not the one that you want,
you can create it by pressing the button New), Payment Type,
enter the amount and a comment which is a free text.
Finally, press Receipt to print a document or Do not Print if
you do not want to print it. To see the payments that have been
done See Payments.
More Options
These are:
For example the button Total 1 printing. This button totalise the
transaction using the first payment type that you have defined
and print the sale document by default.
Sales Journal
It accedes to a display screen with all the sales that have been
done.
If you want to see the sales from other type of document, you
can use the filters: Invoices, Invitations (No Sales) and
Delivery Notes By default the receipts are displayed.
Keyboard
It is possible that you do not have keyboard but you have one
touch screen keyboard. When you are located in a box where
you have to enter text, you can use the touch screen keyboard
that will appear when we press this button.
Communications
The exportation process of data to the central (in case that you
have ICGManager), normally it is done in an automatic way
when you make a Z cash count and the importation process
when you enter into the application. (See Configuration –
Communication - General).
In the case of the data exportation, you can select the data to
export: Sales, Clients, Items, the register of IN and OUT of
employees and Auxiliary Tables (sections).
To export data, first select the data that you want to send to the
central, and then press the button Export.
Sales
Sales Exportation.
It is done by delimiting between cash counts.
Others
Export Clients.
The application also controls the last date of change of any of
the properties of a client. You can export all the clients or only
the modified ones from a particular date.
Export Items.
The application controls the last date of change of any of the
properties of an item. You can export all the items or only the
modified ones from a particular date.
Registers I/O.
This is the same than the clients and items options the
program controls the last date that they have been sent and it
sends from that date. If you want it you can send them from a
concrete date.
Auxiliary tables.
Send the sections
Repeat Z
Backup
Description
See Collections
This button displays in the screen a list of all the payments that
the clients have done with a pending payment type (see
Configuration – Payment type).
With the button Date you can filter the list between ranges of
dates.
Through this screen, you can edit the register of IN and OUT of
the employees. This control is active if you have selected the
property Work with presence control of employees. See
Configuration – Wizard – Employees.
Utilities
Unblock Tables
It is not useful in the hospitality Fronts C/S.
Regenerate References
It deletes the References table and generates it again with the
references of the items, sections, Sizes, Combinations and
Comments.
Regenerate TiquetsPag
This option checks the registers of the table TiquetsPag that
are totalised with a currency different from the main one and
the amount is not properly calculated. (The amount is
expressed in the main currency).
Cancel
It closes this options frame.
Roll Number
Print Again
Print the last sale document done with the printout design “By
default” of the receipt, invoice or delivery note.
Fix Shift
Files
Complementatires
This option is only available from the Sale Screen or, from this,
acceding through the function buttons More Options.
Rate
This screen has other utilities as Add receipt new to the sale,
Remove receipt assigned to the room, apply a Discount by
percentage % or by Amount and Associate client. The button
Covers let’s you to assign or modify the number of covers of
the table or “seat” of the bar.
Credit
Correct
It turns to 0 the amount of the last item that has been sold in
the current receipt from the Sale Screen.
NOTE: If the total amount of the receipt is 0, this will be
generated with the series for invitations (by default I001).
Return
Delete
Besides, you can also obtain a report of the deleted items. See
Reports and Graphics – List – 15 Voids summary by
waiter.
Dicount by Line
Total Discount
This screen has other utilities as Add receipt new to the sale,
Remove receipt, assigned to the room, apply a Discount by
percentage or by Amount and Associate a client. The button
Covers lets to assign or modify the number of covers of the
table or “seat” of the bar.
Change Price
Copy Line
Delivery Note
Modifiers
Amount Line
Note
List Items
Free Comment
It allows to enter a free text that will appear in the order under
the item that is just above.
It asks you if you want to print again the last order send to the
kitchen. If you say yes, it prints out the order with the clause “
Manual Printout”
It appears the screen Finish sale lines Sale by Time, where all
the items that have been sold, have selected the property
Invoice by time in the option Invoicing by time in the item’s file
(see Configuration – Items), and that have not been invoiced
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yet. It selects the item to invoice and press the button Status
Change, which will give as finished the use of the item.
Consumption
Special Taxes
Without Stock
By pressing this button, the items that you select will appear on
the list of the right side of the screen, so that they will not be
available until the moment they are extracted from this.
To unmark the items from the list of not available items you
can do it one by one, selecting it ban pressing Delete, or all at
once by pressing Delete All.
Warehouse
Transfers
This button lets you obtain the automatic transfer of the items
to replace, from the replacement warehouse to the terminal,
defined in the terminal configuration. See Configuration –
System – Terminal.
Configuration
In case you want stock control you should mark the property
To update stock when you make a sale (see Configuration
– Wizard – Items) and in the configuration of the terminal, you
should define different warehouses for the terminal and for the
replacement (see Configuration – System – Terminal).
Working
Tables
Change Table
In this moment it will appear two receipts the one at the left
belongs to the source table while the one at the right to the
destination table. You should select from the right the items to
transfer to the new table. As you select them, they will pass to
the right being assigned to the new table. If you want to
transfer all, press All the Order.
Order
Through this button you can change this number for a concrete
occasion.
Accounts
Favoritos
Change Room
Staff meal
If you want to display these sales from the Sales Journal (See
Function Buttons – Sales Journal), press the button No
Sales. The registers assigned to the room –3 are the staff
meal. The Staff meal is saved in the complementaries series in
order no to affect to the margin and profit statistics. The
program has the reports 24 and 25 respect to the staff meal.
See Reports and Graphics – Reports.
Split
This button lets you to divide an order in several for the same
table.
Delivery
- Order receptions.
- Assignment of these ones for delivery
Orders reception.
Press the button Delivery to enter the data of the client. When
you enter the telephone, it will make a search in the clients
data base. If the client already exists, all his/her data will
appear, if not it will let you enter them so that they can be
registered.
The fields Area and Type are basically informative and can be
useful to design routes or delivery areas.
Return Sale
When you work with direct sale, that means, using the sale
screen as main (see Sale operative – Café Way), if you
accede to the Tables Screen through the function button
Tables, to return to the sale screen, without opening any
table, you should press the button Return Sale.
Send Messages
Options Edition
Add to Menu
Change Order
Delivery
Send Order
Cash counts
X Cash counts
It shows the partial close of the sales done in the same day
and from the last Z cash count.
Header.
It shows the name of the company, the VAT number, cash
count number, the date, the hour, the POS where this cash
count is done and the seller who makes it.
Cuadre de Caja.
It breaks down the total of the sales done by payment mean
showing the opening balance, tips, collections and sales on
credit.
Cash Summary.
It makes a summary for each payment type and then a cash
summary and a credit summary.
Sales by seller.
Total of the sales and operations done for each employee.
Sales Summary.
It indicates the amount of the sales done, number of sale
documents, the average amount by receipt, the amount of the
returns and the number of them.
Complementaries Summary.
It indicates each of the items that are part of the
complementaries (see Function Buttons – Complementary):
the hour, the series and the number of document, code and
name of employee and the amount.
Sales by section.
It shows, by section, the total of units of the sold items and the
total amount of the sales of this section, and also the
percentage of the total sales. You should take into account that
if you sell an item that has not an assigned section, it will not
appear in this report.
Taxes Summary.
It breaks down the tax bases and the amount of each type of
tax.
Tip summary.
The payment types of the tips and their amount are indicated.
Z CashCount
If you make the total close of the sales done in a same date
and from the last Z cash count. In the moment that you make
the Z close the total of the sales goes to 0. If you need to make
again the same close you can use the function button Repeat
Z (see Function Buttons – Repeat Z).
The options that are showed in the Z cash count are the same
that in the X cash count. See Reports and Graphics – Cash
Close – X Cash Count.
Reports
You can accede to it, from the employees file by pressing the
button Statistics. See Configuration – Employees.
Items summary
If you select Daily Summary, the units of the item that have
been sold in a month broken down by day.
Graphics
Daily Summary
01/04/2002 al 07/04/2002
08/04/2002 al 14/04/2002
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15/04/2002 al 21/04/2002
22/04/2002 al 28/04/2002
29/04/2002 al 30/04/2002
Monthly Summary
Listings
If you know the number of the list that you want to display and
you have a keyboard, you can accede directly to it by entering
the number in the box Listing Number: located in the top right
part of the screen and pressing Intro.
Report Tittle
Display Area of selected parameters
REPORT DISPLAY
You should press the button to indicate the rank of data to take
into account for the report: Initial date, final date, POS number,
employee code, etc…
For each returned item, the units number, the sale amount.
From the documents you can see: The date, the hour, the
series and the number.
It shows up, by section the total amount of the done sales, the
cost and the amount of the profit as well as the percentage that
represents this over the cost.
Its serves to check in a quick way, which are the hours with
more volume of sales. The periods can be of one hour half an
hour or each 15 minutes depending on the entered
parameters.
This report is very useful to know which are the tables with
more sales.
It shows the void items through the button Delete indicating the
quantity, the client and the hour.
It indicates for each used tax in the sales, the tax base and its
corresponding quota.
It lets you list all the items that you have invited to, that is to
say that have 0 price, that the price has been modified to 0
(through the function button Change Price), or that you have
used the function buttons Invite or Invite last item.
APPENDIX
Introduction
From the first versions, the hospitality Fronts C/S have saved
the sales in the database with the exception of the sales with
amount equal to 0, with the series of the receipt (‘T’) and if it
was an invoice, it will assigned to the field NUMFAC the
number of the Invoice. That way we can differentiate between
the sales in receipt size from the sales in the invoice size. The
sales with amount equal to 0 ("no sales” or
“complementaries”), are saved with the series ‘I’.
From the version 3.0.0.8 the system to save the sales in the
database has changed. From this version the documents of the
type invoice will be saved with the series ‘F’ and the
documents of the type receipt with the series ‘T’.
The sales with amount equal to 0, and that have not had a
subtotal done, will be saved with the series ‘I’.
Printout of a document:
From the function button Sales Journal, Front C/S lets you
print again a document that has been previously generated.
See Function Buttons – Sales Journal.
NOTE: This change of series will only be done if the sale that
you want to print again has not a Z cash count number
associated, if not, Front C/S will only print the sale with the
selected printout design without making any change in the
series.
To sum up, so that Front C/S makes the automatic credits and
automatic generation of a new document, the following
conditions should be fulfilled:
Using this method, and if instead to totalise the sale, you make
a second subtotal Front C/S should also make the previous
process, but to avoid making all these automatic credits and
waste of time during the sale operative, only the series
changes when you totalise the sale will be done.
Front C/S provides tools to have this data base updated with
the information needed for the sale (Sections, Items,...). So
how to add the sales done in a “local” mode to the database of
the server, once the normal connection to the database has
been recuperated.
Working
If you choose the normal mode the program will try to accede
to the data base configured for your normal working but, if you
choose the local way the program will try to connect with the
data base configured for the working in local mode.
Normal Mode:
Local Mode:
When you enter in local mode, the program will try to import
the information of the data base configuration with the files
located in the folder DataICG in the interchange directory (See
configuration: “Directory of files interchange“). This will be a
quick process that lasts a few seconds.
Once you have entered in a local mode and that you have
done sales with this mode, it is necessary that these arrive to
the same place where the rest of the sales are stored for the
consult Front C/S allows two methods, not exclusive between
them, for the update of the sales.
Configuration
3. Consumptions
Description
The hospitality Front C/S are equipped with a ticket with right
to a drink, so that they cannot be used more than once (For
example, for discos).
The hospitality Front C/S lets you generate and print the
consumptions automatically in the moment you make the sale
of the ticket. When you sell an item that should generate a
ticket-consumption, Front C/S generates and print a voucher
with a bar code that identifies the generated consumption. This
voucher, once its sale has been done (consumption) will be
useless for the next consumptions.
It also allows the entry of the escape sequences and for the
generation of the bar code.
Each printer model (if you let generate bar codes) has its own
sequences.
The first line of the previous text to the bar code will print with
the bold font.
All the items that are included in the CONSUMPTION they will
be defined with cero price in the rate corresponding to the field
“Additional consumption” defined in the item “TICKET”. To all
the items that have a supplement, it will be defined this
supplement in the rate. This will let you define several types of
tickets: TICKET WITH CONSUMPTION (rate 3), TICKET
WITH MINIMUM CONSUMPTION (rate 4), ...
Value by default: 0.
Value by default: 0.
In front of the case that the passed time does not arrive to a
fraction the program will invoice anyway a whole fraction
independently to the defined margin.
Front C/S will let the user to totalise (Calculate the amount) a
line of the order with an item that it is sold by fractions of time
with two different modes: Automatically and manually.
Automatic method
If the user makes a total, subtotal or quick total, if there are
open lines in the order with “open” items, it will notify to the
user about the situation. In order to make the operation you
should “close” the lines. It will also give the possibility to the
user to select an option that totalises the lines automatically. In
this case the program will calculate the amount of the lines of
the order that are not automatically “closed” and will “close”
them, so that to generate the receipt you already have the
amount to collect.
Manual method
Front C/S has the Function Button – End of sale by time,
available in the sale screen, that shows all the lines of the
order that are invoiced by intervals of time and that are not yet
“closed”. Allowing the user to totalise (“Close”) the lines that
you want. This option is very useful to “close” lines without
having to totalise the order, having the possibility to add more
items of this type.
OrderScreen
1 2 3 4 5 6 7 8 9
10
11
12
13
14
15
Property: Configuration
To enter in the Configuration we will press this button.
Property: Password
It protects through a password the access to the configuration
Total screen
Pressing the F7 key it will appear an only order for all the
grouped items and sorted them by units from more to less.
That way, the cooker knows the units that have to prepare for
each item.
This option is used most of the times with the method of
differed work.
CookScreen
1 2 3 4
By pressing the key F10 or the button of the top right part of
the screen, you can accede to the Options.
Property: Configuration
To enter in the Configuration you can press this button.
Property: Positions
It lets you to assign the items to the predefined box. We should
mark the number of box is configurable, and that each item is
fix in its box.
To assign an only item you should press in the wished box and
select the item from the list that will be showed to us.
Property: Empty list
It removes the content of the table that saves the items
pending to be showed in screen.
Pressing this button, it will appear at the right the sections and
the visible items in the sale screen. The items that you select
will appear in the list of the left part of the screen so that will
not be available until they are retired from this.
Property: Appearance
It allows changing the fonts, the size and the background
colour of the screen, the cells and the borderline of the cells.
Property: Warehouse
Warehouse from which the units will decrease its stock if you
are working with the method of Screen control by stock in
manufacturing.
Property: Password
It protects through a password the access to the configuration.
If you want to retire an item, you can press in the left side of
this line (red area). If you want to recuperate it (blue area), you
can press over the right side. To retire a whole order, you
should press over the header
Retire an order
Retire an item
Create an item
Working mode
1. Real time
2. Differed
Postponed
This is the method that use those installations that have a
previous stock of items and the staff replace them depending
on the sales. To use it you should select the option ‘Screens
control by stock in manufacturing’ of the Automatic
printout configuration.
The working is easy; you have to configure the items with a
maximum and minimum stock. When the stock of an item is
under minimum, the program will automatically generate an
order of this item to the kitchen with a total of units that will be
the difference between the maximum and the current stock.