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Hospitality Fronts User Guide

ICG® Software Page 1


Hospitality Fronts User Guide

ICG® Software Page 2


Hospitality Fronts User Guide

ICG Hospitality Fronts User Guide


PRESENTATION ....................................................................11
INTRODUCTION.....................................................................12
DESCRIPTION OF THE SCREENS .......................................13
EMPLOYEE SELECTION SCREEN ................................................14
TABLES SCREEN ......................................................................16
USER OPTIONS SCREEN ...........................................................18
SALE SCREEN ..........................................................................19
TOTAL SCREEN ........................................................................22
CLIENTS SELECTION SCREEN ...................................................26
SCREEN ITEMS SELECTION .......................................................29
SALES OPERATIVE...............................................................31
MAKE A SALE ...........................................................................32
Restaurant Mode .................................................................33
Café Mode ...........................................................................33
Discotheque Mode...............................................................33
Sale operative......................................................................34
CONFIGURATION ..................................................................38
WIZARD ...................................................................................40
Password .............................................................................40
Register ...............................................................................42
Configuration of the System ................................................42
Company configuration........................................................42
Configuration Currencies / Payment Types .........................42
Configuration Access / Options ...........................................43
Employees ...........................................................................43
Configuration Sales Screen .................................................45
Sections ...............................................................................48
Items ....................................................................................48
Modifiers ..............................................................................48
Combinations.......................................................................48
Fixed items ..........................................................................49
Configuration of the automatic printout................................49
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Documents / Languages......................................................49
COMPANY ................................................................................51
SYSTEM ..................................................................................52
Terminal ...............................................................................52
Printer ..................................................................................54
Cash drawer ........................................................................55
Display .................................................................................56
External DLL ........................................................................57
Scanner Serie ......................................................................57
Scale....................................................................................57
External Scales....................................................................58
TeleComanda ......................................................................59
General ................................................................................63
FTP Configuration................................................................66
Link Hotel.............................................................................66
E-mail...................................................................................67
ROOMS ...................................................................................68
Tables proprierties ...............................................................70
WAREHOUSE ...........................................................................72
CLIENTS ..................................................................................74
Company Data.....................................................................75
Payment Type/Rates ...........................................................75
Bank Data ............................................................................75
Type of Client.......................................................................76
TAXES .....................................................................................77
CURRENCY ..............................................................................80
List of Currencies.................................................................81
Exchange rates....................................................................81
Pieces ..................................................................................81
LANGUAGES.............................................................................82
RATES .....................................................................................84
PAYMENT TYPES ......................................................................85
EMPLOYEE TYPES ....................................................................87
OPTIONS .................................................................................91
EMPLOYEES.............................................................................94

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SHIFTS ....................................................................................97
ConfigureShifts ....................................................................98
Cofigure Timetables...........................................................100
SECTIONS..............................................................................101
FIXED ITEMS ..........................................................................104
ITEMS ....................................................................................106
Properties ..........................................................................108
Purchase............................................................................110
Stocks ................................................................................111
Prices / Sizes ....................................................................111
Invoicing by time ................................................................112
SETS .....................................................................................116
MENU ....................................................................................118
COMBINATIONS ......................................................................121
Creation of Combinations ..................................................121
MODIFIERS ............................................................................126
To Create Modifiers Groups ..............................................126
Assign modifiers groups to an item....................................128
COMMENTS ...........................................................................130
SIZES ....................................................................................131
PRICES / SIZE ........................................................................133
AUTOMATIC PRINTOUT TO KICHEN ............................................134
Properties ..........................................................................134
FUNCTION BUTTONS .........................................................145
FUNCTION BUTTONS...............................................................146
Exit.....................................................................................146
Hold ...................................................................................147
Total ...................................................................................147
Subtotal..............................................................................147
Cash-Drawer......................................................................147
Client..................................................................................147
Z.........................................................................................148
X ........................................................................................148
Opening Balance ...............................................................148
Change Date......................................................................148
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Reports ..............................................................................148
Graphics ............................................................................148
Collections .........................................................................149
Payments ...........................................................................150
More Options .....................................................................150
Total 1 Printing, Total 1 Without Printing... .......................150
Sales Journal .....................................................................151
Keyboard ...........................................................................153
Communications ................................................................153
Repeat Z ............................................................................155
Backup...............................................................................155
Description.........................................................................155
See Collections..................................................................155
Edit IN/OUT Reg................................................................156
Utilities ...............................................................................156
Roll Number .......................................................................157
Print Again .........................................................................157
Fix Shift..............................................................................157
Files ...................................................................................159
Complementatires..............................................................159
Rate ...................................................................................160
Credit .................................................................................160
Correct ...............................................................................160
Invitate to the last item.......................................................160
Return ................................................................................161
Delete ................................................................................161
Dicount by Line ..................................................................162
Total Discount....................................................................162
Change Price .....................................................................162
Copy Line...........................................................................162
Delivery Note .....................................................................163
Load Comments ................................................................163
Rate 1, Rate 2, Rate 3 and Rate 4 ....................................163
Modifiers ............................................................................163
Amount Line.......................................................................164

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Note ...................................................................................164
List Items ...........................................................................164
Free Comment...................................................................164
Print again Order ...............................................................164
End Sale By Time ..............................................................164
Consumption......................................................................166
Special Taxes ....................................................................166
Without Stock.....................................................................166
Transfers............................................................................167
Tables ................................................................................168
Change Table ....................................................................168
Order..................................................................................169
Accounts ............................................................................169
Favoritos ............................................................................170
Change Room....................................................................170
Staff meal...........................................................................170
Split....................................................................................170
Delivery ..............................................................................172
Room Design .....................................................................173
Return Sale........................................................................174
Send Messages .................................................................174
Options Edition ..................................................................175
Add to Menu ......................................................................175
Change Order ....................................................................175
Delivery ..............................................................................175
Send Order ........................................................................176
REPORTS AND GRAPHICS ................................................177
CASH COUNTS .......................................................................178
X Cash counts ...................................................................178
Z CashCount......................................................................181
REPORTS ..............................................................................182
Summary of employees register ........................................182
Items summary ..................................................................183
GRAPHICS .............................................................................185
Daily Summary ..................................................................185
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Monthly Summary..............................................................186
LISTINGS ...............................................................................187
1. Summary of Sales by Payment Type ............................188
2. Summary of commissions by waiter ..............................189
3. Summary of returns by waiter........................................189
4. Summary of returns by waiter........................................189
5. Items sold with different price ........................................190
6. Summary sales total ......................................................190
7. Ranking of sales by family .............................................190
8. Margin and profit by family.............................................191
9. Price rates of items by family.........................................191
10. Sales ranking of items .................................................192
11. Sales ranking by hours ................................................192
12. Ranking of sales by tables...........................................192
13. Summary of daily receipts ...........................................193
14. Daily summary of sales................................................193
15. Summary of voids by waiter.........................................193
16. Listing of sales printout ................................................194
17. Ranking of sales by waiter...........................................194
18. Taxes summary ...........................................................194
19. Listing of sales with discount .......................................195
20. Summary of modified items ........................................195
21. Complementaries Summary ........................................195
22. Summary of sales of delivery.......................................196
23. Summary of taxes by family.........................................196
24. Summary of staff meal.................................................196
25. Report of staff meal .....................................................197
APPENDIX ............................................................................198
1. DETERMINATION OF THE DOCUMENTS SERIES .......................199
Introduction ........................................................................199
Method by associated client ..............................................199
Method by printout design .................................................200
2. SYSTEM OF AUTOMATIC DISCONNECTION..............................208
Working..............................................................................208
Configuration .....................................................................211
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3. CONSUMPTIONS .................................................................213
Description.........................................................................213
Define that an item should generate a voucher -
consumption ......................................................................213
Selection (“Sale”) of a consumption-voucher.....................214
Design of the consumption-voucher ..................................215
Notes and considerations ..................................................217
4. INVOICE OF THE ITEMS WITH SALE BY TIME ............................219
Define an item that is invoiced by fractions of time............219
“Close” of an item of invoicing by time...............................221
Notes and considerations ..................................................222
5. CONFIGURATION OF KITCHEN SCREENS ................................223
OrderScreen ......................................................................223
CookScreen .......................................................................232
Working mode....................................................................239

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International Department:
Tel.: +34-973 22 85 40 Fax: +34-973 22 85 92
Web: www.icg.es E-mail: internacional@icg.es

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PRESENTATION
The ICG® group was born in 1985 with the goal to put at the
users disposal computerized solutions to adjust perfectly to
their needs. To reach this goal, we use the last technology in
hardware and the most powerful development tools in
management software.

Almost 20 years later the ICG software solutions are translated


to 10 languages and contemplate the commercial and fiscal
needs of European Countries (Spain, Portugal, United
Kingdom, Italy, Holland, Sweden, Norway and Finland),
America (Canada, United States, Mexico, Panama, Argentina,
Uruguay and Brazil) and Oceania (Australia and New
Zealand).

FrontRest has been thought for you and it is characterized by


its interaction with the user and because it is easy to use, by
an open design, by its functionality, by an internal structure
with a professional and solid programming and by the use of a
client / server data base that guarantees in every moment the
security and liability of the data.

We congratulate you for your choose and we hope that


FrontRest helps you in your daily management and in the
future plans of your(s) business(s) it fulfils satisfactorily,
because, finally this has been the purpose of its
development.

The management.

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INTRODUCTION
The ICG® Point of Sale Software is a very intuitive and easy to
use work tool. Thanks to the visual interaction with the user, it
does not request any training or computer knowledge. All the
sale functions, control, statistics are designed to Touch
Screens: “What the waiter sees in the screen is what the
waiter gets”, avoiding that way, expensive training process for
the user.
The main characteristics are:
• Sales on hold by tables, waiter or by client
• Graphic display of the tables status
• Control of complementaries and returns
• Different sale prices by sessions
• Personalization of the sale screen
• Different functions by waiter
• Daily cash close
• Creation of specials
• Orders printout to kitchen / grill / bar / …
• Printout in several languages
• Connection with scales (items sold by weight)
• Fast combinations
• Presence control of employees
• Sales by Sizes: shots, combinations, glass with ice
• Magnetic cards or chip
• Multi-currency (euros, dollars…)
• Control of pending collections
• Clients accounts

This User Guide explains how to configure and use the


hospitality FRONT. This is a general guide; Get familiar with
the content of the user guide before starting to configure the
functions that you are going to work with.

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Description of the screens

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Employee selection Screen


The first screen that appears is the employee selection one

There are different ways to select an employee.

‰ If you have not defined user passwords, the employee should


touch over the employee’s picture.

‰ If you have defined user passwords, the employee should


enter the password in the numeric keypad.

‰ If you are using employee cards, the employee should pass


the card by the magnetic strip reader.

‰ If you have configured a digital fingerprint reader, the


employee can login by placing the finger on the device.

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NOTE: To define the passwords of the users, go to the section


Configuration – Employees.
The hospitality Fronts incorporate a system that controls the
log in and log out of the employees. If it is active, in order that
the employee photo appears in the screen, the employee
should register previously in the system from this screen by
touching the button Entry entering the password or by passing
the card. When the work shift has finished, the employee
should register the exit in the system by pressing the button
Exit.

NOTE: To define passwords, see the section Configuration –


Employees.

There are two ways of working:

• Requesting the employee in each sale: Each time that you


finish a sale or you press over the function button Hold (see
Function buttons – Hold).

To work this way, you should mark the option Request


Seller for each operation. See Configuration – Wizard –
Employees.

• Requesting the seller only once: Once the employee has


been chosen, it will only be possible to accede to the
employee selection screen through the function button Hold.
See Function Buttons – Hold.

To work this way, you should mark the option Request


Seller only once. See Configuration – Wizard –
Employees.

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Tables Screen

Now we are going to describe each one of the sections that are
part of this screen:

In the top part of the screen, in blue, there is the working date
that corresponds with the date of the sales that you are
making.

In the central part there is the bar and the tables.

In the lower part you can find the function buttons. To know its
working see Function Buttons.

For further information about how to configure this screen see


Configuration – Rooms.

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Internally, the tables are different to obtain statistics of sales by


bar and by tables. Each table or “seat” of the bar has a number
assigned to identify it. All the seats of the bar can have the
same number.

When a table is occupied, it is showed in blue colour, both the


table and the number, in the case of the bar, only the colour of
the number that identifies this “seat” will change the colour. In
the example he tables 8 and 17 and the “seats” 33 and 36 of
the bar.

If we have made a subtotal (see Function Buttons –


Subtotal), the number will be showed in red. In the example, a
subtotal has been done to the table 20.

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User Options Screen

This screen is totally configurable and it is composed by a


group of function buttons for each type of user (see
Configuration – Options and Configuration – Employee
Types). To know the working of each one of these buttons see
Function Buttons.
You can configure this screen:

- From the menu of files with the option Options (see


Configuration – Options) or

- From the Wizard in the section of Configuration Access /


Options (see Configuration – Wizard – Configuration
Access / Options).

To return to the previous screen press Cancel.

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Sale Screen

This screen serves to choose the items of the sale.

2 3 4 1 7 8 5 6 9

10 11 12 13 14

We now detail each of the points that are part of this screen:

1. Employee Panel: You can display different data and you


can assign a function, as it was a function button. See
Configuration – Wizard – Configuration Sales Screen –
Sales Screen – Configuration Sales Screen.

2. Label Date of the current cash count: It shows the


working data.
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3. Label Initial Hour of the sale: It shows the hour that the
sale has started at. It is very useful for the statistics.

4. Label current Hour: It shows the current hour of the


system.

5. Sections: It serves to classify the items. At this point the


sections and the defined fixed items groups are displayed in
the configuration. The groups of fixed items are showed in the
first place (see Configuration – Fixed items), but in order to
show the sections it is necessary to have deactivated the
property Do not show the sections in the sales screen (see
Configuration – Wizard – Sections).

6. Items. The items that have active the property Show in the
sales screen, see Configuration – Items. The items can be
part of a section, a group of fixed item or even do not have any
section.

7. Label Table. This is only a title.

8. Label Number of Table. It indicates the number of table to


which these items will be charged.

9. Label Employee. It indicates the number of the selected


employee for the sale.

10. Sizes. An item that is sold by sizes can be served in


different sizes: glass, cup, etc. In this section the available
sizes for the selected item are showed (see Configuration –
Sizes).

11. Orders. It displays the lines of the sale. When we pick up


an item, its units, its description and its amount will be showed.

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If the item is of sale by time, it will have a different colour which


will be dark blue (Configuration – Items – Invoicing by time).

12. Numeric keypad.

13. Function Buttons. To configure this section, see


Configuration – Options – Sale Screen.

14. Display. It shows the data of the last operation, number of


units x price per unit, subtotal and total. It can also have a
function assigned as if it was a button. See Configuration –
Wizard – Configuration Sale Screen – Sale Screen –
Configuration Sale screen.

NOTE: To exit from this screen to the employees selection


screen press the button Hold .

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Total Screen

The total screen is divided in the following sections:

1 2 3 4 5

1.Cancel Button: Go back to the sale screen.

6 7 10 8 9

11

12 13

2. Button Do Not print: It finishes the sale without printing the


document. The sale cannot be finished without printing the
document if the property Hide button do not print in the total
screen is activated in the Configuration Wizard – Documents /
Languages.

3. Round Button: It displays a screen where the current total is


indicated and the amount to pay is showed. This button is not
operative if the property Allow to round sales of the type of user
associated to the employee is deactivated. See Configuration –
Type of employees.
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4. Selector Payment Types: In this selector the payment types


are displayed (see Configuration – Payment Types). Selecting
a payment type, this one will be assigned to the sale. If the
payment type has a different currency associated to the
document, the conversion will be done in an automatic way and
the amount to pay in the new currency will be displayed.

If the amount associated to the payment type is less than the total
of the sale, it adds a new line in the frame of selected payment
types (point 6) to assign the rest of the amount to another
payment type.

If the amount is bigger, it appears the extra payment in the frame


to return (point 7).

In function of the total amount of the sale (if it is positive or


negative) the program will propose the payment type to assign
depending on the assigned parameters in Sale with positive
amount and Sale with negative amount in the Configuration
Wizard, Configuration Currencies / Payment Types .

5. Selector of the document design: the ICG Front allows to


create one or several printout design for each one of the
documents (receipts, invoices, etc…) To finish the sale with the
printout of the document, it is necessary to select a printout
design from the selector. To modify the design or to create new
designs consult Configuration – Wizard – Documents /
Languages.

6. Frame of selected payment types: It displays the payment


types assigned to the sale. To enter the amount of each payment
type you can use the numeric keypad (point 9) or select the bills
/ pieces delivered by the client in the bills / pieces selector
(point 8). Finally press Intro.

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7. Frame To Return: If the sum of the amounts associated to the


selected payment types exceeds to the total amount of the sale,
there is an extra payment, which is displayed in the frame to
return. The program returns the change in function to the
configuration of the currencies (see Configuration –
Currencies). If the change should be a tip, press the button Tip
(see Tip point 10).

8. Bills / pieces selector: In this selector are displayed the


fractions in bills and pieces of the last selected payment type.
See Configuration – Currencies. To enter the amount delivered
by the client, you can use the numeric keypad or select the bills
and/ or coins delivered by the client that will be summed up to the
total amount. The selector is very useful to avoid errors when we
enter the amounts.

9. Frame Numeric Keypad: Keypad to enter numbers in a


terminal with touch screen.

10. Tip: If we press this button, the destination of the extra


payment will not be change but go directly to the cash. When we
make the cash count it will be reflected in the sections Cash and
Summary of Tips. See Reports and Graphics – Cash Counts.

11. Client Data: If you have assigned a client, the data will be
showed here.

NOTE: the pending amount appears substituted by question


marks. In order that the employee can see this amount, it will be
necessary to have the property Allow to see the pending
balance of the clients. See Configuration – Type employees.

12. Amount Label: It displays the total amount of the sale,


expressed in the main currency.

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13. Change: It shows the amount to return in case of extra


payment that is not a tip.

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Clients Selection Screen

You can accede to them from two different points:

1. By Pressing, in the Sales Screen or in the User Options, the


function button Client (it will appear the clients selection
screen).

2. From the screen of clients maintenance (see Configuration -


Clients) pressing the button Search.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

1. Accept: Once you have selected the client, press over this
button to confirm the selection.

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2. Cancel: Exit from this screen without selection any client.

3. Grid Client Data: In this grid are showed the data of the
clients file. The first of the list has a blue background colour,
which means that it is selected.

4. File: It accedes directly to the client’s file, particularly to the


file of the currently selected client (see Configuration –
Clients). To have access to this, the employee should have
marked the property Access to the Clients maintenance in
the configuration of the type of employee (see Configuration –
Type of employees).

5. Summary: It displays a sales summary of the selected client


in the list, indicating the items that have been sold, with the
date, units, description, discount in line, amount and final
discount.

6. Filter: This screen allows applying filters when we select a


client. You can filter by code, name, surnames, telephone or
VAT number. In Filter you have to enter the number or text
included in the field that you want to filter by. Then press the
corresponding button to the filter that you want to apply and the
list of occupants that fulfil the requirements.

7. Keyboard: It shows/hides the virtual keyboard useful for the


terminals with touch screen.

8. All: Deactivates all the filters.

9. Code: Filters by client code.

10. Accounting code: Filters by accounting code.

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11. Check Enter only numeric characters: It actives locking


so the Filter (point 5) only allows to enter numbers.

12. Name (F5): It applies the filter to search the clients which
name started to the text indicated in Filter.

13. Telephone (F7): It applies the filter to search by telephone


number. It should coincide the telephone completely with the
indicated in Filter.

14. Rate: It filters by rate.

15. VAT Num (F10): It applies the filter to search by VAT Num.
Like the telephone, it should also coincide

16. More characters: It shows a


special keyboard to enter special
characters through a touch screen
or by using the mouse.

17. Movement first / last: It


selects the first / last client of the
grid of the data.

18. Movement previous / next It selects the client located in


the previous/ next to the one that we are located.

NOTE: All the filters are accumulative, that means that if we


filter first by name and after by surnames, the result of the
search will be probably less and the location of the client will
be easier.

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Screen Items Selection

This screen is used when we want to pick an item and enter in


its file in the items maintenance. See Configuration – Items.

To locate quickly an item, it is necessary to write a chain of


characters in the field Filter and press one of the following
options:

Reference (F7): It displays all the items which reference starts


by the chain of characters entered in the field Filter.

Description (F8): It displays all the items which description


starts by the chain of characters entered in the field Filter.
Section (F9): It displays the items of the entered section in
Filter.
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See only Sets: It displays only the items that have marked the
property It is a Set in the properties of the item. See
Configuration – Items – Properties.

All the References: By pressing this icon, you will see all the
references of all the items. The items that do not have any
reference will not appear. See Configuration – Items –
References.

Partial Filter (F2): if you press this button and enter, in filter, a
chain of characters (letters and/or numbers) then press the
button Reference or Description, the result of the search by
reference or by description, will be those items that contain this
chain of characters in any position of the reference or
description, respectively, not only in the beginning.

To accede to the file of the item (see Configuration – Items),


press twice in it from this screen, or well, once it is selected, by
pressing Accept. To create a new item, display the file of any
of them and from this one press the button New.

Remove Filters (Ctrl+Del): It removes the applied filters to


start a new search.

NOTE: All the filters are accumulative, that means, that if we


filter first by reference and then by description, the result of the
search will be probably less and the location of the item will be
easier.

Order of the Selection: If you want to sort by any of the


columns (reference, description, section, family...) you should
simply press in the top part of the column. The background
colour of the font colour will change from white to yellow and
the result of the search will be sorted by that column.

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Sales Operative

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Make a Sale

Before reading this section, ICG advise you to see the previous
section Screens Description, because continually we are
going to mention these and it will be very useful to get familiar
to them in order to make easy the comprehension of the sales
operative.

The sale operative is based in four different sections:

1. Select an employee.
2. Select a table or a “seat” of the table.
3. Select the items to sell in the Sales Screen.
4. Finish the sale.

There are three ways of working with the hospitality Fronts:


Restaurant Mode, Café Mode and Discotheque Mode. The
Restaurant Mode use the tables screen, while the others work
with direct sale:

• Restaurant Mode: It obligates to the employee to select a


table or a “seat” in the bar before making a sale (point 2 of
the sale operative).

• Café Mode: It normally uses the sale screen but in a certain


moment the tables screen can be used.

• Discotheque: It never uses the tables screen. This mode is


also used by Fast Foods.

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Now we will explain the configuration of each of them:

Restaurant Mode

It obligates to the employee to select a table or a “seat” of the


bar before making a sale.

Configuration

To be able to use the Tables Screen, you have to select the


property Use the tables screen (see Configuration – Wizard
– Configuration Sales Screen).

Besides you should select the option Tables Screen as Main


(see Configuration – Wizard – Configuration Sale Screen).

Café Mode

It normally uses the sale screen but in a certain moment you


can use the tables screen.

Configuration

To be able to use the Tables Screen you should have


selected the property Use the tables screen (see
Configuration – Wizard – Configuration Sale Screen).

You should select the option Sale Screen as Main (see


Configuration – Wizard – Sale Screen Configuration).

To have access to the tables screen, you should use the


function button Tables. See Function Buttons – Tables.

Discotheque Mode

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It never uses the tables screen. This mode it is also used by


Fast Foods.

Configuration

Normally the property Use tables screen not active, that way,
the columns room and table will not appear in the sales list
(see Configuration – Wizard – Configuration Sale Screen).

You should select the option Sale Screen as Main (see


Configuration– Wizard – Configuration Sale Screen).

Sale operative

The sale operative is similar for the three cases. The


differences are going to be commented in each section.

1. Select an employee

Select an employee in the Employees Selection Screen.

2. Choose a table or a “seat” of the bar.

Restaurant Mode:
Once the employee has been selected, the Tables Screen
appears.

Choose the table or “seat” of the bar to which the selected


sales will go.

Café Mode and Discotheque:


It goes directly to the next section.

3. Select the items to sell in the Sale Screen.

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Restaurant and Café Mode:


It appears the Sale screen but it is possible to accede to the
Tables Screen through the function button Tables and exit
from it through the function button Return Sale.

Discotheque Mode:
It appears the sale Screen. It is possible to accede to the
Tables Screen through the function button Tables, although it
is not common to give access to this button.

For all the modes:


In the Sale Screen, you can select the items to sell of the
corresponding sections or groups of fixed items; those items
will be added to the order. See Configuration – Sections and
Configuration – Fixed Items.

If you want to include several units of an item press the


number of units after the sign +, in the numeric keypad, and
then press over the item that you want to sell. For example: 3 +
Coffee. This way you will be able to sell three Coffees with an
only operation.

If an item have assigned sizes (long glass, small glass, etc.),


when you sell this item you will be requested to select one of
them (to create and configure sizes see Configuration –
Sizes).

In case that the size is a combination, that means, that it is


composed of a first and second part, once you have selected
the size you will be requested with which item you want to
combine it. Lets see an example: If you select JB from the
liquors section, you will be asked with which size do you want
to sell it, if you indicate combination, in the display you will see
this question “Which item do you want to combine with?” you

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have to answer by selecting, for example, from the sodas


section, Coca-Cola.

If the item has modifiers assigned, and have marked the


property Active modifiers in the sale (see Configuration –
Wizard – Configuration Sale Screen), these will be showed
automatically, if not, you can accede to them through the
function button Modifiers. See Configuration – Modifiers.

If you make a mistake you can use the function buttons


Correct, Return o Delete (see Function Buttons).

NOTE: It is only allowed to remove all the lines of an order if a


subtotal has not been done, see Function Buttons –
Subtotal).

Go to the next step to finish the sale.

4. Finish

Now you can: Leave the sale waiting, make a subtotal or finish
it:

Leave the sale waiting: Use the function button Hold.


This implies to exit from the sale screen and:
If you work in restaurant mode: Return to the tables screen
where the table or “seat” appears occupied (in blue colour).
If you work in café or discotheque mode: Return to the seller
selection screen.

Make a Subtotal: It implies to generate a provisional


sale document to which a series and a number have
been assigned and that can be printed or not.

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In the tables screen it will appear the ones that have the
subtotal with the red distinctive. It is still possible to add or
remove items to this sale. Because the sales document
already exists, it is not possible to remove all the items; you
should conserve at least one.

Finish the Sale: It generates a sale document, that can


be printed or not, leaving the table or “seat” of the bar
empty. To finish a sale you can do it through the totals function
buttons: Total, Total 1 Printing, Total 2 Printing, Total 3
Printing, Total 4 Printing, Total 1 Without print, Total 2
Without print, Total 3 Without print y Total 4 Without print.
See the corresponding Function Buttons .

Restaurant Mode:
The program goes again to the Tables Screen.

Café and Discotheque Mode:


The program goes again to the Sale Screen.

NOTE: For all the cases, it will go to the Employee selection


Screen if the property Request seller for each operation has
been selected. See Configuration – Wizard – Employees.

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Configuration

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The configuration of the hospitality Fronts C/S will be now


explained:

1. Configuration through the Configuration Wizard.

You can find in it exclusive sections (you can only accede to


them from this wizard) and sections which you can accede
to through the File menu. We are going to explain the
exclusive ones and will comment the other ones.

2. Next the sections of the menu Files: Company, System,


Communication, Rooms, Warehouses, Clients, Taxes,
Currency, Languages, Rates, Payment Types, Types of
Employees, Sections, Fixed Items, Items, Sets, Menus,
Combinations, Comments, Modifiers, Sizes and Price/Size.

3. Finally the function buttons that will allow to the employees


to make all or some of the functions

4. Appendix:

1. Determination of the documents series.


2. System of automatic discounts.
3. Consumptions
4. Items Invoicing with Sale by Time.
5. Configuration of Order Screen.
6. Backup.

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Wizard

Front C/S, have a configuration wizard that will help you to


configure each section. To accede to this, you can do it from
the function button Files by pressing in the menu that appears,
the button Wizard or, if you have keyboard, by pressing the
key F10 from the sellers screen, from the tables screen, or
from the sale screen.

To this button you can accede from the sale screen


and/or from the user options screen, depending of
how are these configured. See Configuration – Options.

Password

You should indicate here a password in order to avoid that the


employees can modify the configuration of the program.
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NOTE: If you have assigned a password and you do not


remember, please contact your dealer.

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Register

Serves to modify the number of licences. Press again, in the


first screen, the button Register and you will accede to the
update register screen. The dealer should only perform this
process in the moment to modify an installation.

Configuration of the System

In this section it appears the options System and


Communication.

Property: Activate database disconnection protection system.


See appendix 2.

Company configuration

In this section appear the options Company and Taxes. You


can also define the name that you want for the Description of
the fiscal identification: NIF, CIF, etc. Besides, you can enter
the Names of the taxes 1 and 2. By default are used in Spain
with IVA as tax 1 and R.Eq. as tax 2.

Configuration Currencies / Payment Types

It appears the options Currency, Rates, and Payment Types.


You can also define the payment types, by default, for sales
with amount: positive (sales) and negative (returns).

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Configuration Access / Options

Options Type employees and User Options.

Property: Enable numeric keypad in the sellers screen .


It is possible that the employees use cards with magnetic strip
to register the log-in and log-out. To avoid that any employee,
that knew the code of another employee, could enter the
number manually, you have to unmarked this property by
leaving deactivated the numeric keypad in the Employees
Selection Screen.

Employees

Options Employees and Shifts. Besides the following


proprieties will be configured:

Proprieties: Request seller for each operation.


With this option active each time that we want to make an
operation we will be forced to select the seller, by keyboard or
with a card with magnetic strip.

Property: Request seller only once.


This option is the opposite to the previous one and it is useful
in cases that there is only a seller who uses the terminal.

Property: Block tables by seller.


In the cases in which the sellers have assigned some tables,
we can make that the waiter that has open a table, will be the
only that can order in it. It is also very useful when you work
with commission in order to avoid bad understandings.

Property: Work with control presence of employees.


That means that the employees should log in when they start
working and log out when they finish their working day. For that
reason the buttons In and Out will appear in the Employee
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Selection Screen. Before to active this property, you should


make sure that unless an employee has assigned a log in/out
(see Configuration – Employees).

Property: Active control by terminal.


It Only shows if the previous property is active. If you select
this property, when an employee logs in, will be registered in
all of the terminals but it will only be seen in this one. In order
to be visible in other terminals, you should log in each one of
them. When you log out, you will exit from all the terminals.

Property: Work with shifts.


It actives the field with shifts. See Configuration – Shifts.

Property: Change shifts when making a Z.


It appears it you active the previous property.

Normally, it is checked if there is a change of shifts each time


you enter in an screen. If you have selected this property, it will
only be checked when we make a Z cash count.

Property: Show information of the cash count to the employee.


If you want that the employee can make a Z Cash count but
cannot see its result, you should select this property. See
Reports and Graphics – Cash counts – Z Cash count.

Property: Make X cash count by seller.


For example the cases in which the employees cash in the
tables (terraces) you can select this option so that each one of
them can square the sales before making the Z cash count.
Property: Hide button staff meal in the employees selection
screen.
You should select this option if you do not want to appear the
staff meal. That way the supervisor should do this option from
the his/her user screen.

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Property: Request working date after making a Z cash count.


If you make a cash count before the 24:00 hours and you want
to continue selling, you should update the date to the next day
so that these receipts have the appropriate date.
This option will force you to enter the new date.

Configuration Sales Screen

In this section there are three options which do not give access
from the function button Files, are explained next. Then the
proprieties will be explained. It actives the modifiers in the
sale and it actives the mask in the sale screen.

Sale screen

It is here where you configure the content and appearance of


the Sale Screen.

Seller Panel
Families Selector

Fixed Item Selector Items Selector

Sizes Selector

Receipt

Configuration Data
Numeric Key pad

Display

In Configuration Data you indicate the rows and columns of


the selected selector (in the case the items one because it is in
blue), the number of text line for the title of each box, font size

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and the property Bitmap Type that if it is selected, it will


display the picture of the items, sections, etc…, in each box,
and if it is not marked, it will generate one in the moment that
the data Background Colour and Font Colour of each
section (see Configuration: sections, items, sizes, etc.).

This is the receipts selector that will


allow selecting different receipts in a split table. See Function
Buttons – Split.

Configuration sale screen


When you press the button Configure, it appears in the screen
four sections to differentiate: Available elements, Configuration
Seller Panel, Fast Commands Selection and Families selector.
We should point out the fast orders selection. In this section it
is possible to assign to the seller panel and to the display a
function button so that when we press over them, it will be like
pressing over the button that we have assigned.

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Once you have configured the sale screen, select Accept and
Exit.

When you will be requested, indicate if you want to save the


new configuration.

NOTE: It is necessary to exit to Windows and enter again to


the program in order to make the changes effective. See
Function Buttons – Exit.

Property: Use the tables screen


Mark this property in case to work with tables (restaurants and
coffee shops). If you only work in the bar, it is not necessary to
mark it.

Property: Tables screen as main


With this property selected, when we press over the photo of a
seller you accede directly to the sales screen.

Property: Sales screen as main


With this other you will accede to the sale screen when we
press over the seller.

Property: Request covers when opening a table


When we open a table, you will have the option to indicate the
number of people that are sat. In every table you can assign
the number of covers by default (see Configuration –
Rooms).

Property: Work with control tables status


This option will show the highest order of the courses entered
in a table, and can give an idea of the time that last for a
determined order to be finished.

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Property: Active modifiers in the sale


If you select this property when you sell an item that have
assigned one or several modifiers group, those will be showed
automatically so that you can pick up for the sold item. See
Configuration – Modifiers. If you do not select it you can
accede to them through the function button Modifiers. See
Function Buttons – Modifiers.

Activate mask in the sale screen.


To sell an item, you can select it from the Items selector in the
Sale Screen or by writing its reference and pressing Enter. The
mask will avoid seeing the reference code in the Display of the
sale screen.

Sections

It appears the option Sections and the property Do not show


the sections in the sale screen.

Property: Do not show sections in the Sale Screen.


If you active this property in the Sale Screen, in the Family
Selector will only be showed the groups of fixed items
because the section will no longer appear. By default in this
selector are showed the groups of fixed items and the sections.

Items

In this section you can find the options Items, Prices and
Sizes.

Modifiers

Access to the maintenance of Comments and Modifiers.

Combinations

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Access to the maintenance of Combined groups.

Fixed items

Access to the maintenance of Fixed Items groups.

Configuration of the automatic printout

Access to maintenance of Situations, Screen and Automatic


Printout.
Property: Active Automatic Printout to Kitchen
You have to select this option to active the kitchen printout, for
printers as well as for screens.
Property: Request Configuration when enter into program
If we have configured more than one Automatic Printout
Configuration to kitchen, this option let us choose the one we
want when we enter into the program.
Property: Screens control by stock in manufacture
Activates the second working method with kitchen screens.
See appendix.
Property: Update of screens in real time
When you work with kitchen screens, the orders are refreshed
when you exit from the order or totalise it. With this option
selected, the items of the order will be updated in real time.

Documents / Languages

You accede to the option Languages, Consumptions, and to


the printout design of documents of text type: Receipts,
Invoices and Delivery Notes.

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Property: Hide button do not print in the total screen


To force to print always the document (receipt or invoice) we
can hide the option Do not print.

Property: Hide button print again in the sellers selection screen


With this option selected, and while you work with the option
request seller for each operation, it will not be possible to print
again from the seller’s screen. It will only be possible to print it
again from the Sales Screen.

Property: Print automatic credits:


Consult Appendix 1.

Property: Request document design when making a subtotal


When we make a subtotal we will be requested which design
we want to use.

Property: Print subtotal with invoice size


We will mark it so that the subtotals will be directly generated
in invoice size without passing by receipt size.

Property: Generate a document depending on the printout


design
Consult appendix 1.

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Company

Enter here the data of the company.

Through this button you can assign the picture of the


logo. This should be of the type bits map (bmp).

Remove picture from the logo.

To point out the field Accounting code for generic clients.


This is an informative data, to account the sales of the clients
associated to generic clients it will be used the defined in
FrontHost (ICG´s communications program) in case that you
have ICGManager.

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System

You should configure from here the values of the configuration


by default of each one of the terminals point of sale of the
network as well as the peripheral (printers, scanners, etc.)
connected to each one of the terminals.

In the screen all the terminals defined in Front C/S will be


displayed

Terminal

To accede to the configuration of the terminal, please locate


over the mentioned terminal and press Edit Element. In the
screen of configuration of the terminal, you should indicate for
each one of them:
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Name of the terminal:


This is the name that will identify the terminal in the data base.

Code:
This is the code of the Front. It identifies the database to link
with the management and accounting ICG´s program
ICGManager. This is the code of the establishments.
Data directory:
This is the address where you can find the data base in the
server.

If the installation is single user, the path will coincide with the
path of the folder, but changing the bars of the directory (\) by
division bars ( / ). Fe.: C:/ICG/FRONT…../DATA

If the installation is multi-user, to the local TCP/IP address you


have to add the address TCP/IP of the terminal that acts as
data server.
Jed.: 192.168.168.1:C:/ICG/FRONT…../DATA

Pos Number:
This is the number that identifies the terminal in the data base.
The receipts and invoices will have the series T001 and F001
respectively for the POS 1.

Code Terminal Warehouse:


It will be the one that appears by default when we make a sale.
Also the stock of the items that have been sold will be
decreased in that terminal.

Code Replacement Warehouse:


This is the warehouse from which the terminal warehouse is
provided.

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The items will decrease the stock through warehouses. For the
maintenance of warehouses see Configuration –
Warehouse.

Printer

Select the button Printer and then the printer that you have
created in Windows, in local mode or network printer. If from
the printers you do not display the printer that you want to
install, you can press over Printers..., this will send to the
screen of creation of printers in Windows.

Open cash drawer using the printer:


If the cash drawer is connected directly to the printer, mark the
property. If the cash drawer is connected directly to a serial
port, you should install it as another peripheral (See
Configuration – System – Cash drawer).

Receipts Printout:
If you select this property this printer will print the receipts.

Invoices Printout:
If you mark this property this printer will print the invoices.

Order Printout:
If you select this propriety, the orders to kitchen done in
FrontRest will be printed by this printer.

Delivery Notes Printout:


If you select this propriety this printer will print the delivery
notes done from FrontRest.

Escape Sequences:
These will only be used in the documents design are in text
mode, if the designs are in graphic mode it will take by default
the Windows drivers.
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If you are going to create documents in text mode, escape


sequences for the printer. The program, by default, provides
the ones of the EPSON printers. If your printer is not EPSON,
you should request the manufacturer the sequences.

To assign the escape sequences, press over the magnifying


glass, if there are not, press over Sequences.

To create a group of new sequences press New, assign a


name to the group an in each box, by type of letter write the
sequences provided by the manufacturer of the printer.

If the printer that you are installing is a receipt printer, you


should know that it will always use text mode and because of
that you should assign the sequences.

NOTE: If the receipts printer is serial, in order to print properly,


you should configure in the proprieties of the printer, in
Windows, the following parameters:

Go to Details – Configuration of the port, in Flow Control


assign Hardware. Enter in Advanced options and deactivate
Use buffer FIFO.

You should also modify the size of the paper, because by


default the paper is DIN A4 size. You should configure as
customized and assign the maximum length that the printer
lets to you

Cash drawer

The cash drawer should be configured here if it is not


connected directly to the receipts printer. Most receipts printers
have a connector to connect the cash drawer, and are these

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printers the ones that make it open through an escape


sequence.

Type Series Port Cash drawer:

Mark the port where you have connected the series cash
drawer and the opening sequence of it (this sequence should
be provided by the supplier).

Type Cash drawer Memory Path:

Some terminals come with a special connector that makes a


direct call to a BIOS zone, if allowed by the operating system.
Indicate the Port Address specified by the hardware
manufacturer.
Display

First you should create the device in Windows.

For this, add a new printer, select Generic as manufacturer


and choose the Generic – Text only printer.

Select the port where you have connected the display and as
name of the printer write DISPLAY (in capitals).

Enter in the display proprieties and in Details / Configuration


of the port, change the Flow Control and write Hardware.

Once configured, in the program you should select the model


of the display (if the display that you have is not in the list of
the models, you should know if it is compatible with any of
them and configure the switches depending on the indications
of the manufacturer), mark the port where the display is
connected, the Initialisation Sequence and Delete
Sequence.
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If the display is EPSON the sequences will be both of them


27,12.
If the display CD5220 or CD6220 the sequences will be both
12.

Configure: from here you can configure a welcome message


or make appear the hour and the date that will appear once the
seconds specified in Waiting time have passed.

You have two rows: Upper and lower. In the text lines you will
write what you want to be displayed. If what you want is to see
the date and the hour press the button Date-Hour.
External DLL

To run an external DLL library to select a determined payment


type in the sale screen, you should assign here a name to this
external library and the path of the folder where it is. This DLL
can serve, for example, so that a payment type can be finished
obtaining the data of a car that makes the call and confirm the
collection (see Configuration – Payments Type – associated
DLL).

Scanner Serie

Mark the port and the speed of the scanner.


NOTE: if the scanner is keyboard you will not have to configure
any scanner, because the system by default already
recognized it.

Scale

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It selects the type of scale, assigns the port and the


transmission speed.

In the items that have selected the propriety It is sold by


weight See Configuration – Items – Proprieties), when you
select one of these items, Front C/S will read through the
series port where the scale is connected, the value of the
weight indicating the same and will enter it in the field Units.

External Scales

Use this option when the scale that you have, instead of being
connected directly to the computer and pick up only the weight,
it generates a bar code that identifies the item.

There are two different bar codes generated by the scale: By


weight or by amount.

Bar codes by weight:

You can use the letters of R(reference), W(weight), V(seller).

• The positions 1 and 2 indicate if the bar code is weight or


price (look which are the numbers that the manufacturer
indicates).

• The positions 3 to 12 can be configured to assign optionally


the reference, the weight and the seller code. When you
assign the values of the reference and the weight to this item
you should take into account that if it has less than the
indicated digits, you will have to fill in the previous ones with
ceros (Ej. If the reference in the scale is 5 you should enter in
the program 00005).

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• The 13th position will indicate the control digit.

NOTE: These are relative positions, and can be changed to


adjust to the needs of the sale.

Bar code by amount:

You can use the letters of R(reference), I(amount), V(seller).

• The positions 1 and 2 indicate if the bar code is weight or if it


is price (look which are the digits that the manufacturer
indicates)

• The positions 3 to 12 can be configured to assign optionally


the item, the amount and the seller code. When you assign
the values of the reference and the amount to this item, you
should take into account that if it has less than the indicated
digits, you will have to fill in the previous ones with ceros (Ej.
If the reference in the scale is 5 you should enter in the
program 00005).

• The 13th position will indicate the control digit.

NOTE: These are relative positions, and can be changed to


adjust to the needs of the sale.

TeleComanda

Add this device if you want to use a TeleComanda hand


terminal. See the corresponding user manual for the
available configurable options.

Communication

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Front C/S can communicate with the management and


accounting tool ICGManager through our own communications
system.

Property: Activate communication


It displays the configuration files of the communications:
General, FTP Configuration, Hotel Link and E-Mail.

Button See Registers: This button give access to the screen


of communication incidences. This is a detailed register of
each one of the communications that has been done through
Front C/S.

At the left side, it appears the list of the registers of all the done
communications, if you press over one of them, you will see at

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the right side its content, detailed report of each of the steps
done in the communication and its result.

The button Delete from this screen deletes all the registers.

Button Export / Import: It gives access to the exportation or


importation screen. By pressing the respective buttons, the
task will be executed.

You can also define which data you are going to send: Sales,
Clients, Items, I/O Registers (of employees) and auxiliary
tables (sections).

For the sales you can pickup the cash counts to send, while for
the three next you can indicate from which date or all.

You will send the sales of the POS that have marked the
property Export.

To select one POS or another, you should press over the line
in the list of the left.

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General

In this file you can configure the automatic communication


properties:

Export when making a Z cash count


Export to a file just after making the Z cash count. See
Function Buttons – Z. This file will be stored in the export
directory.

Import when enter into the program


When we run Front C/S, the program will search and import
the files that are in the import path.

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Run Client Host when exit.


In case that we have ICGManager and Front C/S separated in
a remote way, that means, that they are never in the same
network, Front C/S can communicate with ICGManager
through a modem in a point to point communication, that is to
say, the telephone that connects the two computers to transfer
data. FrontHost is the ICG´s program that allows leaving your
computer waiting until the central computer calls and
communicates with it. It will be the central the ones that
communicates.

Export when exit from the application


It will export when you press the function button Exit and pick
up Exit to Windows or Turn off the system. The file
generated will be stored in the exportation path.

Communication through FTP.


Communication through FTP implies that the files that should
be transferred from the central to the point of sale or the way
around are stored in an intermediate computer called FTP
Server, that as well as the central as the point of sale in an
independent way.

This communication is done through a telephonic connection to


Internet. Once connected to Internet the program accedes to
the FTP Server, configured in the FTP Configuration file that
appears when we mark this property, and send and receive the
stored files in the respective mailbox. See in this section,
exportation and importation directories.

Export automatically at:


If you have marked the previous property it is possible to
configure that it automatically communicates at a determined
hour. It indicates the hour, minutes and seconds separated by
“:” that the program will automatically export.

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Telephonic Connection.
If you have access to Internet through LAN, it is not necessary
to specify any name, but if you do it through a modem, you
should specify the name of the telephonic access connection
defined in Windows.
Try again automatically.
We indicate the number of retries in case of error and the
separation time between them.

Exportation Path.
This is the directory where you store the exportation files. By
default it is C:\ICG\FRONT\MAIL\OUT. In the case that you
have ICGManager available in the same local network, ICG
advise to share the folder Mail, that is in the directory where
the FrontHost (communications program for ICGManager)
executable is, and that captures in the net so that the export
directory is the in mailboxes of the FrontHost program.
Example \\Server\Mail\Front1\IN in case that the Front Code
is 1 (see Configuration – System – Terminal -Code), and
that the computer where ICGManager is, is called in the net
:Server.

Importation Path.
This is the path from you have to recuperate the imported files.
By default it is C:\ICG\FRONT\MAIL\IN. In case that you have
ICGManager in the same local network, as we have
commented in the exportation path, you should share the
folder Mail and capture the out mailbox of FrontHost.
Example: \\Server\Mail\Front1\OUT in case that the Front
code is 1 (see Configuration – System – Terminal – Code),
and that the computer where you have ICGManager is called
in the net: Server.

NOTE: If you have ICGManager in the local network, in


FrontHost, you should configure the communication through
modem without indicating the telephone number.
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FTP Configuration

Transfer directory in the FTP server.


In the FTP server should exist a folder that contains the
directory IN and OUT, that will be the mailbox for the
importation and exportation files. Here you have to indicate the
directory of the FTP server where this folder is. If in the ftp the
folder IN is in: /ftp/Front1/IN, here you should indicate
/ftp/Front1.

The Username, Password and Host data have to be provided


by the company that you contract this FTP server with. ICG
puts at your disposal, an FTP Server, please contact with our
commercial department.

Link Hotel

The ICG hospitality fronts allow you to link your sales with ICG
Front C/S or with other software of external hotels. For this we
will select in this screen the destination that we want to give to
the data:

• External files from the type Access, ASCII or XBase. We


have to configure also the directory where the Front will
leave these files.

• Link with FrontHotel: Consult FrontHotel user guide. So that


the payment type charge to room can work, it is necessary
to select this propriety. See Configuration – Payment
Types.

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E-mail

Front C/S can send to your e-mail a summary of each Z cash


count (see Function Buttons – Z).

You have to indicate the user of the e-mail, the host of the step
server of the outgoing mail and the e-mail address and of copy
to which the program will send the information.

The name of the telephonic connection is configured in the


folder General once this propriety has been marked (see
Configuration – Communication – General – Telephonic
Connection).

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Rooms

In Front C/S you can configure different rooms.

1 2 3 4 5 6 7 8 9 10 11

1. Exit: It goes back to the previous screen. If you have make


changes the program will request you to save them.

2. New: To create a new room. You will be requested for the


room number and the name. If you want to add the tables
automatically you can use the wizard by selecting the propriety
Automatic Design. It indicates the number of tables to define,
the sale rate to assign to each of them and the number of
covers by default, the percentage of charge to increase the
rate.

3. Choose: It shows a list of available rooms in order that you


select one.

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4.Save: It saves the made changes.

5. Delete: It deletes the current room.

6. Properties: It shows the room’s code and name having the


possibility to change the last one.

7. Status: It shows the information screen.

8. Fill in: When we delete a table or we change the place, a


box is empty. Through this button this box is filled in giving the
screen as finished referring to its design.

9. Title bar: It informs of the name of the room.

10. Table: You should press here to select this table.

11. Bitmaps: If you press this button you will have access to
the group of pictures for the rooms design.

Front C/S treats the same all the pictures, but for the
employee is more visual and easier to know which type of
tables he/she is seeing.

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Tables proprierties

If you press over a table in the screen of room configuration,


we will accede to its proprieties.

• Number of table.
• Covers: Number of cover by default.
• Rate: Number of rate to apply to the table.
• Charge: It is possible to apply a charge by default to a
table, for example, in case of private rooms, convention
rooms, etc…
• Print. Receipts: Name of the printer that is going to be
used to print the receipt when you order from the
TeleComanda.
• Print. Invoices: It is the same than the previous option
but for invoices.
• Use special tax: Only available for certain countries.

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• Apply to all the room: It assigns the Receipts and


Invoices printer to all the tables of the room.
A very interesting option is the one that can be observed in
the left side of the screen. Its mission is let us input one or
several items in an order with the fact of opening a table.

One of the uses can be to assign the ‘cover’ to the table in


the case of obliged payment.

You can also use it to occupy a table until the moment you
take note of it. We will create an item with 0 price with a
description that can be ‘Welcome’ or ‘Occupied’, and then
just opening it, it will be occupied.

Those items can only be assigned by table (the case of the


occupation), or by cover (the case of the cover).

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Warehouse

It will accede to the warehouses data maintenance, having the


possibility to create, delete, modify and configure the different
warehouses. See Configuration – System – Terminal.

To point out two special options:

Minimum stock
This is the value by default that the program will take when we
make a purchase or a transfer for an item that does not have a
minimum stock it its file for this warehouse.

Maximum Stock
This is the same than the previous section but referring to the
maximum stock.

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Factor.
It is not useful in Front C/S if you do not have available
ICGManager. It serves when you make purchases, in the
forecast, the quantities will be multiplied by this factor, so that
depending on what you want the order will be twice, triple, etc,
of the configured by default.

Series Transfers / Reposition.


It is the series that it will be assigned to the transfers/
repositions in case that you have FrontRest.

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Clients

Clients’ maintenance. To accede to this screen, it is necessary


to have the propriety Access to clients’ maintenance active
in Types of employee. See Configuration – Employee type.

We can point out some important points from the item file:

Propriety: Associate to Generic Clients.


To associate to generic clients implies that when we end a
sale, we will generate a document with the receipts series if we
use the method of associated client (Appendix 1.
Determination of a documents series). Besides, if you have
ICGManager, the accounting of the sales will be done to the
generic clients account defined in the configuration of the
company in Front Host (ICG´s communications program). On
the contrary, if we do not associate to the generic account,
when we finished a sale, a document with the invoices series
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will be generated and the sales are taking into their own
accounting code, see the file of this screen Company data.

Field: Type.
This field, (Do not confuse with Type of Client – see File Type
of Client) it permits to classify the clients for, for example to
invoice all of the same type, which can be the ones of a route,
a city, etc.

Company Data.

Points out the accounting code. If the client is associated to


Generic clients, will be the defined in Front Host (ICG´s
communications program to communicate Front C/S with
ICGManager). If not, the accounting root of clients 4300 +
client code will be used. Account with 8 numbers. Example: To
the client 10001, the account will be 43010001.

Payment Type/Rates

The data corresponding to the payment type, rate, discount,


observations and credit limit, if it is necessary to apply the
surtax and also the payment days.

NOTE: The field credit limit is just informative

Bank Data

Enter here the bank data of the client (this field is just
informative).

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Type of Client

NOTE: You can only apply it for FrontHotel C/S.

In this field you classify the client as Particular / Company or


travel agency / Tour Operator. The difference is that to the first
ones you are collecting in the moment you make the Check
Out (see Sale operative – Check Out), and in seconds, you
invoice them directly through the function button Travel
Agencies (see Operative of Sale – Invoicing Travel
Agencies).

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Taxes

It is necessary to distinguish between types of tax and taxes:

The types of taxes are the independent taxes, VAT, Surtax,


etc., each one of them with their corresponding percentages.

None the less, taxes are formed by types of taxes having the
possibility to accumulate.

To make this more understanding lets see an example of


configuration.

Because of the international of this product, it is necessary to


classify the types of taxes for the European or Canadian
system.

Just select the correct option.

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For Europe, mark System of taxes calculation as European.

You can suppose that you have items with 7 % and 16 %.

Define the Types of tax:

Type Tax 1:
Code Description Percentage Accounting Cod.
1 IVA 7 % 7 47700000

Type Tax 2:
Code Description Percentage Accounting Cod.
2 IVA 16% 16 47700001

Define Taxes:

Tax 1:
Code Description Code Description
1 IVA 7%

Tax 2:
Code Description Code Description
IVA16 %

In the items file you should indicate in the items file, in the
taxes, the tax code, not the code of the type of tax.

In case that you have defined the taxes with surtax:

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Define two types of taxes referring to the surtaxes:

Type Tax 1:

Code Description Percentage Accounting Cod.


3 R.Eq. 4 % 4 47700000

Type Tax 2:

Code Description Percentage Accounting Cod.


4 R.Eq. 1 % 1 47700001

Redefine the Taxes:

Tax 1:

Code Description
1 NORMAL Surtax

Tax 2:

Code Description
2 IVA AL 16 % Surtax

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Currency

Front C/S allows you to make sale documents in an only


currency but to collect them in several ones.

Propriety: Main.
It is essential to have a main currency, to indicate it, you
should select this propriety in the currency’s file.

It indicates the code, the description, the number of decimals,


the initial of the currency, the calculation type and the
exchange rate by default of the currency. Depending on the
assigned calculation type the program will apply one exchange
rate or another.

Example of Dollar definition being the Euro the main currency


having the exchange rate 1$ a 0,89 €.

Calculation Type Exchange rate


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1 €=x 0,89
1 = x€ 1,1235955 (1/0,89)
Propriety: Apply exchange rate by default.
If the exchange rate respect the main currency is fixed and will
not change, select this property. If it is not that way they will be
entering in the Exchange rates tables.

Propriety: The change will be returned in the main currency


If you define a payment type with this currency, the change of
the overpayment will be done in the currency declared as main
Configuration – Payments type.

Propriety: Show initials at the beginning of the amount.


Selecting this propriety, in the Totals Screen, it will appear the
initials of the currency behind the amounts.

List of Currencies

It shows the list of all the currencies defined in the program.

Exchange rates

List of the exchange rates of the currency. To add or to delete


one, press New or Delete. To enter exchange rates between
the ranks of dates, use the button Generate. If you want to
delete all press Remove All.

Pieces

Define here the pieces (coins or bills) that the currency has.
This pieces will appear in the Total Screen and will make
easier the introduction of the amount delivered by the client
avoiding that way possible mistakes.

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Languages

In this section you define different languages as well as the


translation in each one of them, of the description, so that in
the documents appear the items in the language of the
document. See Configuration – Wizard – Documents /
Languages – Receipts.

To enter the translations press the button Descrip. Items,


select the section and enter the description in the chosen
language.

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To change the language press Choose language

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Rates

In Front C/S you can configure until four sale rates. Indicate
for each one if the amounts will be with or without taxes by
selecting the property Yes at the right side.

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Payment Types

In this section you can configure the payment types that after
will be displayed in the Total Screen.

Property: Currency.
It assigns one currency to the payment type.

Property: Cash.
It is only possible to select a payment type “Cash” for each
currency.

Property: To Associate always a Client.


If you select this property in a payment type, when you select
this one, if you have not selected a client to the sale document,
it will appear automatically, the Clients Selection Screen so
that you can select it.

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Property: Pending.
One finished sale with a payment type that have this property
selected, will be collected through the function button
Collections. See Function Buttons – Collections.

Option: Overpayment Destination.


If you select the option, the change will be returned in the
currency of the payment type or in the main currency
depending on the configuration of the property The change is
returned in the main currency in the assigned currency to
this payment type. See Configuration – Currencies. If you
select Tip, when we make a Z or an X report the cash count is
reflected in the sections Cash Count and Summary of Tips.
See Reports and Graphics – Cash Counts.

Property: Link with software for Hotels


This payment type is going to be used from the Fronts C/S of
Hospitality to load the amount of a table to a room. It is
essential, besides to mark the property Link with Hotel in
Configuration – Communication – Link Hotel.

Property: Associated Dll.


Here you indicate the device “External DLL” when we use the
payment type to make the collection. See Configuration –
System – External DLL. For example, if you have to collect
through a credit card, assign the DLL that obtain the necessary
data of the magnetic strip reader.

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Employee Types

The employees have to be grouped by type of employees,


because the options that you will have access to are assigned
by type and not individually.

The menus of the function buttons of the Screen of User


Options and of the Sale Screen are assigned in the screen of
group of options (see Configuration – Options).

Indicate the code and description to each type of employee.

Sale menu.
It indicates the group of options that you will have at your
disposal in the Sale Screen the employees associated to this
type of employee. See Configuration – Options.

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User Menu.
It indicates the group of options that you will have at your
disposal, in the User Options Screen, the employees that
belong to this type of employee, when they press the function
button More Options in the Sale Screen. See Configuration
– Options.

Tables Menu
It indicates that the group of options that the employees will
have access to from the Tables Screen when we press the
button Options.

Property: Visible when we select Sellers.


If you active this property, the employees assigned to this type
of employee, will be visible in the Employees Selection
Screen.

Property: Allow regularize sales.


Allow you to regularize sales.

Property: Allow modify receipts.


Gives access to the Modify options in the Sales overview. See
Function Buttons – Cons. Sales – Modify.

Property: To allow round sales.


It allows to the employees of this group to round the amount to
collect. See Total Screen – Round.

Property: To allow void sales.


It allows to the employees of this group to use the button
Credit in the Sale Journal. See Function Buttons – Sale
Journal – Credit.

Property: To allow exit to Windows.


It actives the option Exit to Windows when the employee
press the function button Exit. See Function Buttons – Exit.
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Property: Visible in Delivery


It shows the selected employees in the Delivery screen.

Property: Allow deleting collections and payments.


It actives the options See Collections and See Payments,
when we use the function buttons Collections and Payments
respectively.

It is also possible to see the collections through the function


button See Collections (see Function Buttons – See
Collections). This property makes visible and active the button
Delete in the screen where these collections or payments are
displayed, so that, when you press it you can delete the
selected collection or payment. See Function Buttons –
Collections / Payments.

Property: Access to the clients’ maintenance.


It allows to the employees that have assigned this type of
employee to accede to the screen of clients’ maintenance. See
Configuration – Clients.

This option limits that the users can create, modify or delete
clients from the following sections:

• By pressing the function buttons Files – Clients.


• Assigning a client to a sale, and in the clients’ selection
screen by pressing the button File. See Clients Selection
Screen.
• When we assign a payment type to a sale, in which is
obligatory to associate a client and, in the selection of this
press the button File. See Clients selection Screen.

Property: It allows seeing the pending balance of the clients.


From the Total Screen, if you have assigned a client to the
sale, it appears a section where it is showed the pending

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balance of this client. If you have selected this property it will


appear the amount, if you haven’t, question marks “???”.

See Total Screen – 11. Client Data.

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Options

From this screen you can define different menu function


buttons for the Sale Screen, for the User Options Screen and
for the Tables Screen. To create a new group:

1. Select for which screen this group of options will be: Sale
Screen, User option or Screen Tables.

2. Press New and in the Properties you should indicate the


name that will identify it, and the characteristics of display.

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3. In the Elements file select at the left side the options that
you want to assign and press the button Add.

4. In the file Display it is showed the way these options will


appear on the screen.

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Finally press Save.

Those groups of menus have to be assigned in the file of Type


of employee in Sale Menu, Users Menu and Tables Menu. See
Configuration – Type employees.

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Employees

This is the employee’s file.

Code.
This is the number that the program assigns automatically to
the employee.

RF Code
If you have TeleComanda3 you can make that the sales that
arrive with a determined RF code are assigned to a determined
seller.

Name and Short Name.


The name is the one that appears in all the sections that
appears the seller’s name, while the short name is the one that
will be displayed in the Employee Selection Screen.

Sale Password.
This is the password that the employee should enter in the
Employees Selection Screen to be able to operate with the
program. If you do not define one, when we select the

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employee, you will accede directly to the Tables Screen or the


Sale Screen.

Password Register.
This password will be the one that employees should mark
when he/she starts or finishes their working day. It is
necessary that they enter the password and then press the
button In or Out respectively. Until an employee has not been
registered, his/her name will not appear in the Employees
Selection Screen.

If you have selected the property Work with control of


presence of employees (see Configuration – Wizard –
Employees), you will need to define in each employee this
register password.

Type employee.
Assign here the type of employee (see Configuration – Type
of employee).

Commission
It indicates the % of commission for this employee.

Unlisted.
In order that the employees, that are no longer part of the
company, do not appear in any section, they can be unlisted.
Marking this property, you hide them.

Search Button: It displays a screen where all the unlisted


employees are showed in order to select one and accede to
the file.

Statistic Button: It shows the abstract of employees register.


See Reports and Graphics – Reports – Abstract Register
Employees.

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Button Config Z: Through this option, you can configure the


data that will be showed to the employee and then will be
printed when we make an X or Z cash count. Each one of the
sections is explained in Reports and Graphics – Cash
counts.

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Shifts

In Front C/S, when you work with shifts automatically and


depending on the hour and the day of the week, you can
choose which rate is going to be applied when we make a sale
and besides you can choose if the families or some group of
fixed items are showed in the sales screen. Moreover you can
assign a concrete printout to kitchen configuration to each shift,
optimising that way the working depending on the work.

You can access from the wizard configuration, see


Configuration – Wizard – Employees, or from the Files
Maintenance, see Function Buttons – Files, by pressing the
option Shifts.

If you accede from the Wizard configuration, press Next until


you arrive to the Employees screen.

There you should activate the property Work with shifts.

Press the button Shifts to configure the shifts.

Select New to create the shifts. It will appear a number for


each one.

This screen is divided in columns and rows; the rows


correspond to the timetable and the columns to the days of the
week.

Select in the top right side the shift and then mark in the screen
in which days and hours do you want each shift to be applied.

See next page:

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ConfigureShifts

Button Configure: To configure each shift, select the number


in the top right side this button.

Code
It is the shift number that it is being configured.

Description
Enter the name that will identify the shift.
Automatic printout configuration
It allows selecting an automatic printout configuration for each
shift.

Property: Show families in the selector of the sale screen


Mark this property so that the families will be displayed in the
sale screen, when this shift is activated.

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Rates
It selects the rate that will be applied when this shift is
activated. If you want to modify the normal working, then select
the property Apply rate by default.

Fixed Items Group


You should indicate the fixed items group that will be displayed
during this shift.

Press Saved, and it will go back to the shifts configuration


screen

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Cofigure Timetables

Button Timetables: Selecting this icon you will be able to


cancel or create timetables. You can configure until 24.

The Default button, restore the configuration by default: 24 of


one hour each one of them.

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Sections

The sections are the items families. In this screen is where the
characteristics are showed: code, description, reference,
department, bitmap and backgrounds colour and font (for the
case that in the sale screen the property Bitmap Type is
unmarked. See Configuration – Wizard – Configuration
Sale Screens – Sale Screen).

Internal Code.
The number that the program automatically assigns to the
section.

Description.
Enter the name of the section.

Reference.
This is the code that the user assigns to identify it. The order of
display in the Sale Screen is based in this value. Alphabetic.

NOTE: It should not have more than 8 characters.

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Picture.
It serves to assign a picture that identifies the section (it should
be a bmp type).

Save Button: Press over this button once you have completed
the section information or that you have modified it to preserve
the data.

Search Button: It displays all the sections so that you can


choose one and accede to its file. If you know the reference
you can enter directly enter it.

Items Button: It unfolds all the list of items in spreadsheet. It is


also possible to assign the cost and the references.

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The rates of the items that are sold by portions will not be
displayed because they have an assigned size. To see them,
you have to select them select the item and press File.
Button Price / Size: It Accedes to the screen Prices / Size,
from which you can assign prices by size to the items (see
Configuration – Prices / Size).

Button New: It creates a new item to which you can enter its
description, rates, cost and reference. Referring to the other
properties, the ones defined in default values will be the ones
that will be assigned.

Default Values Button: Through this button you can define


the initial values that will have the created items through the
button New that has been commented previously. For further
information referring to each section of this screen see
Configuration – Items.

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Fixed Items

The group of fixed items are used to group items of different


sections so that it will be easier to locate them. It is interesting
to have near, for example the most sold items.

Besides the combination cannot be associated to any section,


so that in order to be visible in the Sale Screen, you should
associate to a group of fixed items. See Configuration –
Combinations.

To accede to the fixed items maintenance you can do it from


the menu of Files or from the Wizard configuration – Fixed
Items.

This screen will be divided in three parts:

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A. You can find the identifying data of the group of fixed items:
Internal Code, description, in which terminal is going to be
displayed in one or in all of them ant the buttons: New, Save ,
Cancel, Delete and Keyboard.

B. This is the part of the selection: press Sections and all of


them will appear, if you select one the items of these section
will appear. If you press See combinations all the
combinations will appear and if you press Items without
section you will only see the items that have not a section
assigned.

C. It will appear the items or selected combinations that will be


part of the group of fixed items that are indicated in the section
A of this screen.

The assigned items will appear in the order that you have
assigned in this screen.

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Items

The function of the buttons Exit, New, Save, Cancel and


Delete is obvious.

Search Button: It launches to the items screen. See Screens


Description – Items selection Screen.

Statistics Button: It accedes to the items summary. See


Reports and Graphics – Reports – Items Summary.

Description
Item’s description.

Short description
It is used in the Cook Screen and Order Screen option.

References
From the Sale Screen you can select the item or, if you
remember enter one of the two references introduce in the file.
The 1st reference indicates the order in which they are going to
appear in the screen.

Measure
It is composed of two boxes; the first one is where you indicate
the quantity of the unit, which will correspond with the measure

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of the purchase item. For example: for a ¾ litre bottle, you


should indicate: 750 in the first box and ML in the second or
well 75 CL or 0,75 L, depending on the taste of the client. The
content of the second box is only informative.

This measure indicates to the program that when we sell a


size, for example a glass of whisky which size is 4 CL, the
stock will decrease 4/75=0.0533 units of the item bottle of
Whisky. For this it is necessary that the item have selected the
property It is sold by sizes. In the size you should indicate the
sizes in the same unit that the measure used in this field
Measure. See Configuration – Sizes.

Section and Department.


It serves to assign to each item its corresponding section.

If you do not enter the code of the section in the item, this item
will not be showed in the Sale Screen. You will be able to
locate it through the Items Selection Screen, by pressing F9
or in the header of the right column F9-Families, so that they
are sorted by sections or families, appearing first the ones that
have 0.

You can also locate them from the configuration screen of fixed
items by pressing Items Without Section. See Configuration
– Fixed Items.

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Transfer Units.
When you make a transfer from a warehouse to another, you
will transfer multiple of this quantity. For example: if the item
comes in 12 size box, you will transfer 12, 24, 36 etc.
Depending on the quantity to be replaced.

Course order
It indicates the order of a course inside an order. This is a
relative order is relative and you can create as many as you
want. When we print the order in kitchen, the courses will be
grouped in function of this order.

1st and 2nd tax sale.


The first tax is the one that will be applied by default when this
item is sold. The second one will only be used in some
countries.

1st and 2nd Purchase Tax


It has not use in Front C/S.

Properties

Property: Show in the Sale Screen.


If it is marked, this item will be showed in the Sale Screen. In
order that a section appears in the screen you should have
unless an item with this property.

Property: The item uses Stock.


It allows decreasing the stock of this item when you make a
sale. It is necessary to have selected the property Update
Stock when making a sale. See Configuration Wizard –
Items.

Property: It is sold by sizes.


It allows that an item will decrease its stock in different sizes
instead of units. That way, the items that are sold with sizes,
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will decrease a part of the item, and it is when it arrives to the


measure that it arrives to the measure configured it its file,
when a unit will be decreased. For example, a 75 Cl. Bottle of
Whisky is sold in different sizes: Glasses… Each one of the
sizes will decrease the stock in 4 Cl., 6 Cl., etc. In the moment
that you have sold 75 Cl. a bottle will be decreased from stock.
In the case that you have not marked the property it is sold by
sizes, the program will always decrease the stock in one unit.
See property: The item uses stock.

Property: It is sold by weight.


If you select this property, when you sell the item, you check if
you have an scale configured in the system (see
Configuration –System – Scales), and the weight is obtained
interpret it as units, if you do not have scale, you will be
requested the weight.

Property: It is an item of the type Menu


An item has marked this property when it is a menu. See
Configuration – Menus.

Property: It is sold with free price.


If this property is marked, when we sell this item the price is
requested. You can indicate the minimum and the maximum
price for this item, in the boxes with this name located at the
right of this screen.

Property: It cannot be combined in the second part of a


combination.
By marking this property you indicate that you cannot select for
the second part of a combination. See Configuration –
Combinations.

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Property: It is a set
One kit is an item composed by other items. To indicate those,
press the button Components that will appear after having
marked this property.
NOTE: It is necessary to have selected the property Update
Stock when making a sale in the Wizard configuration -
Items.

It can be that a set has or has not stock. It can be that a set
has or has not stock, if it has not, its components will have its
stock decreased and if you it has it, this item will decrease its
stock but not its components. If you have it select the property
The item uses stock.

To assign stock to a set with stock it is necessary to make a


manufacturer order form ICGManager.

Button Components: It actives when we mark this property


and give access to the sets screen. See Configuration –
Sets.

Minimum price.
Minimum sale price when you have selected the property It is
sold with free price.

Maximum price.
Maximum sale price when you have selected the property It is
sold with free price.

Internal Code.
This is the code that identifies internally the item.

Purchase

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Purchases can be done from the Purchase Module. Simply


select a supplier and the follow the same procedures as when
making a sale.

Stocks

In this option, that it only appears if the item has selected the
property The item uses stock, the data of the current stock is
showed, in deposit, minimum and maximum and warehouse.

Prices / Sizes

The names of the four rates and its amounts for this item are
showed.

If the item have assigned sizes, the amount by rate for each
one of them will be indicated. See Configuration – Sizes.

Number of consumptions to print.


There exists in the hospitality Front C/S a control system of
entrances with right to consumption, so that they cannot be
used more than once.

This system allows to make a control about the invitation /


consumption from the moment of the sale / delivery, until the
moment of the consumption.

Front C/S allows generating and printing the consumptions


automatically in the moment that we make the sale of the
entrance. When we sell an item that should generate a coupon
-consumption, Front C/S generates and prints a document /
coupon with a bar code that identifies the generated
consumptions. This coupon once its sale has been done
(consumption) will be useless for the next consumptions.

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If we work with consumptions control in function of the sold


entrances we will select this option.

Rate of the consumptions


Rate that will be applied to the consumptions. See Appendix
3 Consumptions.

Invoicing by time

It is possible to have items that are invoiced by time of use as,


for example, tennis-court. To configure it, select the property
Invoicing by time.

Property: Invoicing by time.


The invoicing by time is a process in which the amount of the
item sale is measured by the interval of time that passes since
you select the item until the moment you totalise it. The final
amount will be the result to multiply the units of time that have
passed by the price fixed by time units.

To be able to sell an item by this method, it will be necessary


to active the property of the item Invoice by time and define
the fraction of time that you are going to invoice with from the
items file.

Once you have defined these parameters, when you select the
item during the sale Front C/S will save the start hour and
when you totalise the sale, it will calculate the factions of time
passed from the start hour until now. This value will be
multiplied by the units fixed during the sale and it will assign it
to the units to invoice, calculating finally the total amount of the
sale.

The function button Finish sale by time, available in the Sale


Screen, it allows to totalise manually the items of the current

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sale. That way it will not be necessary to finish the sale to


totalise an only line of the order.
In this option you should active the property Invoice by time.
If you active this property it appears a panel where you can
define the fraction of time that will be used to invoice. (the
amount of the sale of the item will be equal to the fraction
consumed by the price of the item).

From this option you can define also a correction margins. This
parameter lets you to determine which percentage of the
defined fraction is necessary the passes so that the price of a
fraction will be invoiced.

For example: If you invoice every 5 minutes and the passed


time has been 7 minutes and 30 seconds, if the configured
margin is 60% the program will invoice only one fraction, while
if the margin is 40% the program will invoice two fractions. This
parameter is common for all the items.

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In case than the consumed time does not arrive to a fraction,


the program will invoice one fraction independently to the
defined margin.

“CLOSE” AN INVOICING BY TIME ITEM

Front C/S allows to the user to totalise (it calculates the


amount) on line of the order with an item that it is sold by
fractions of time in two different ways: Automatically and
manually.

• Automatic Method: If, from the Total Screen you try to


totalise an order that contains lines with “open” items, the
program will inform you of the situation, having the possibility
to automatically totalise the lines. In this case the program will
calculate the amount of the lines of the order that are not
“closed” automatically and it will “close” them in order to
generate the total amount of the receipt

• Manual Method: Using the function button Finish sale by


time, available in the Sale Screen, it will be showed all the
lines of the order that are invoiced by intervals of time and
that are not yet “closed”. Allowing to totalise (“Close”) the
lines that you want. This option is very useful to “close” lines
without having to totalise the order, having the possibility to
add later more items of this type. See Function Buttons –
Finish Sale by Time.

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NOTES AND CONSIDERATIONS

• In the sale screen, if the item is invoiced by time, the program


will not accumulate the units when uninterruptedly, you select
the same item. The program will let you fix the units and then
select the item (n + Item).

• An item that is invoiced by time cannot be sold with sizes or


be part of the second part of a size of the type combinations.

• When you “close” an item manually, in the order of the Sale


Screen, you will be able to distinguish the items that are still
“open” because it will be showed in dark blue.

• When you select an item that it is invoiced by time the


program will show by default a fraction of time, to totalise the
sale the units (fractions) to invoice.

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Sets

You can accede to them from the items file through the button
Components. (See Configuration – Items property: It is a
Set.)

A Set is a composed item. In this screen are indicated the


components and you have several options:

It recalculates the Costs of the Sets: When making a


purchase it will calculate the cost of each item. Press this
button to recalculate the costs of the components.

F2 - New Item: If you want to enter as component and item


that does not exist yet, you can create it by pressing this
button.
F3 – Insert: To add an item to the Set.

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F4 – Delete: It deletes the selected component.

F5 – Copy Set: It copies the components of another set. If you


use this option, the components of this set will be replaced by
the ones of the copied set (they are added, are replaced).

F7 – Structure: It shows the structure of the set and calculate


the needed units to elaborate the quantity of the set that you
indicate.

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Menu

To accede to the wizard menu, you have to do it from the


function button Files and in that appears by pressing the
option Menu.

From the menu screen we can combine items of different


sections to develop a menu. For example, we can have a fixed
menu every day and an special menu for the weekends. Follow
the basic instructions to create the menus.

To create one new press New and follow the instructions of the
program.

Fill in the details in the Menu properties and assign an image.


The program generates as many modifiers as the menu has
plates.
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In the file Components menu, you have to select the items


that are part of each course.
You can modify the menus daily from this Option.

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Finally press Save.

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Combinations

Front C/S lets to the user to create elements called


combinations. These elements are “virtual items” because they
are composed by items related by a size of the type
combination. The combinations cannot be included in any
section because are combined with items with section.
Because of this, these should be assigned in a fixed items
group. See Configuration – Fixed items.

It is faster to sell a combination than select a item, a size of the


type combination and a second item.

Creation of Combinations

You should use this wizard in the creation of combinations to


create them. Follow the instructions of the screen.

First you should select the item that will be the first part of the
combination (In the left side, it will appear the sections and in
the right side the items that they contain). If you make a
mistake in the selection, press the button CL.

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Once it has been selected, press the button Next.

In the screen that appears select the size (Combined) that you
want and press again Next.

NOTE: To create a combination it is necessary to use a size


defined as this. See Configuration – Sizes.

Now select the item that will be part of the second part of a
combination. If you select some, a combination for each of
them will be generated. Finally press Generate.

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In the next page, enter the prices for each rate and then select
Exit.

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To make sure that all the data is correct, you should press the
button Combinations. In the combinations maintenance
search the created combinations through the button Search
and check the data.

This screen is divided in three options: Main, Components


and Prices:

Main
From this file you can assign an icon or generate a bitmap for
each combination. The reference serves so that when we enter
directly from the sale screen, the item will be sold and also to
mark the order of appearance in this.
Components
In this section you can add or remove components and modify
its sizes.

Prices
Check here that the prices that we have assigned are corrects
for each rate.

NOTES AND CONSIDERATIONS


You have to take into account that the items that have to be
selected as component of the second part, do not have active
the property Cannot be combined in the second part of a
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combination in the item file. See Configuration – Items –


Properties.

It is possible that in a combination the first part it is composed


by more than one item.
Comments

The comments serve to indicate any special characteristic of


an item. For example: Well done, Without salt, etc.

To accede to them you can use, from the Sale Screen, the
function button Load comments. See Function Buttons –
Load comments.

These can also be part of a group of modifiers. See modifiers.


See Configuration – Modifiers.

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Modifiers

With the purpose to detail the preparation or accompaniment of


the courses, we can associate groups of modifiers to the items.
So for example, we can create modifiers where there can be
options as WELL DONE, MEDIUM, etc.. others of garnishing
as FRENCH FRIES, SALAD, etc, others or preparation like:
WITHOUT SALT, WITHOUT ONION, etc.

To Create Modifiers Groups

Press the button Modifiers located in the top right side.

The groups of modifiers can be composed by items (yellow


background) or by comments (white background).

Select New to enter a description to the group of modifiers.

SCREEN A

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SCREEN B

To assign items, press Items and the sections will appear,


select one and the items that contain will be showed, then pick
up one and it will be assigned to this group of modifiers.

This is the same than the comments. When you select the
button Comments all the available ones will appear. If you
want, you can create new ones by pressing the File button
from the comments selection Screen.

In case that you have to assign a modifier to an item that


means a decrease of the stock, for example a French fries
portion for garnishing, we will assign the quantity that should
be decreased in the column size.

It is also possible to assign to each item or comment, from the


modifiers group, an increase in the price that will be added up
to the item that it modifies. For example: Pizza margarita 3 €,
modification Extra cheese 1€, the line Pizza margarita 4 € will
appear and under, the modifier +Extra cheese. See screen B
in the previous screen.
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If you are wrong, select Remove.


When you have finished, press Save.

Assign modifiers groups to an item.

Go back to the items modifiers screen (see previous section


Screen A).

You should select the section, then select the item that you
want to add one or some groups of modifiers and mark over
each one of the ones that you want to assign the section
Available Modifiers (Top right side). The chosen group of
modifiers is copied in the section of Selected Modifiers. This
item has a group already assigned.

A group of modifiers can be a menu or have multi-selection;


that is to say, you can select more than one item of this group
as modifier.

To indicate that an assigned group have multi-selection, you


should select button of Selected Modifiers, then press Next
and mark the box “the modifier have multi-selection”
To indicate that it is of the type menu, press of Selected
Modifiers, mark the property The item is of the type menu,
press Next, and indicates to which part of the menu this group
will correspond starters (1), main course (2), desserts(3), etc.
Finally press Accept and press Exit. This way we will be
creating a menu in a manual way. See Configuration –
Menus.

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Comments

In order to comment an item, we have the Comments. They let


you add information of the preparation, presentation, etc,
respect the item that they comment. For example, WITHOUT
SALT, WITHOUT PEPPER, etc. and normally, all that do not
implicate an stock movement. For these cases we have
modifiers.

To comment an item, we have the function button modifiers


Load comments.

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Sizes

Front C/S will let you create items that can be sold in sizes.
For example the Vodka is an item that can be sold in a glass
alone or as a combination.

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For each size we will define its reference and description

If the size is of the type combination, you should indicate the


size 1 that corresponds to the liquor and the size 2 that
corresponds to the other drink. If it is not a combination, then
you should only indicate the size 1.

It is also possible to assign it a bitmap. The sizes are assigned


to the items in its file in the option Prices / Sizes.

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Prices / Size

From this screen you can assign the sizes in which the items
will be sold, and the price that they will have for each rate.

You should select a section and the items that you should
assign these sizes and prices. If any of the items has not
selected the property It is sold by portions (see
Configuration – Items – Properties), Front C/S will ask you if
you want to do it automatically.

To make easy the selection of all or none, use the


corresponding buttons: Select All or Select None.

If you need to create a size, you can accede to the sizes


maintenance by pressing the button F10 – Sizes. Finally press
Save and Exit.

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Automatic printout to kichen

One of the most powerful and flexible options that hospitality


Fronts C/S has, is the automatic printout to kitchen.
This option is extremely configurable because it can adjust to
all the working system although they are very complexes.

Properties

Properties: It actives an automatic printout to kitchen


It activates and deactivates the automatic printout to kitchen for
the printers and for the screens.

Properties: Request configuration when enter into the program


With this option selected, when we enter into the program the
list of the different configurations of the printout to kitchen that
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we have configured so that we can choose the one that


interest us.

Property: Screens Control by stock in manufacturing


See Appendix 5.

Property: Updating of screens in real time


When you work with kitchen screens, these show us the
contents of an order until we totalise the sale or we go back to
the tables screen. With this option selected, we can see the
result of what we enter in the order in real time, being updated
in the kitchen screen as we are entering the items.
The items will be in blue colour in the kitchen screen until the
moment the order is totalised to distinguish them from the
other. Once they have been totalised they will take the black
colour.

Buttons situations: It launches to the screen of maintenance


of situations. See Screens description – Items selection
Screen.

Screens Buttons: It accedes to the maintenance of kitchen


screens (OrderScreen y CookScreen). See Appendix 5.

Button auto printout: It accedes to the configuration of the


automatic printout to kitchen.

Situations
With this option you can create all the possible situations that
you can have in an installation. So if you have COLD
KITCHEN, HOT KITCHEN, WINE CELLAR AND BAR printers,
you should create the respective SITUATIONS.

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It is advisable that the names of the situations are very explicit


in order to make the configuration easier. The same can be
applied to the name of the printers.

Valuated printout: The items that are printed by the situation


that has this option active will be valuated and totalised. This is
useful in case that you want to give a valuated receipt to the
client without having to do a subtotal.
The use of this option has been decreasing in front of the
option button NOTE, that does the same mission but with
some improvements.

Change the situation if the item has modifiers: In installations


where the speed is indispensable (Fast Food) it uses this
option to separate the items in different situations depending
on if they have modifiers or not. This way you get that a cooker
have to prepare only “simple” items, which are quickly

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prepared and other person can do the special items that have
modifiers or changes that delay its elaboration.

NOTE: A printer can have more than a situation, the same way
that a situation can be printed in several printers

Screens
As well as for the printers we have created SITUATIONS, to
work with kitchen screens we should create them from the
screens maintenance.
The configuration of the kitchen printers can be found in the
Appendix 5.

This option has not any configuration option, and we will not
limit to create all the different screens that we have:
COFFEES, DRINKS, SANWICHES, etc…

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Auto Printout
In this option is where you really configure the automatic
printout once you have created the printers and its respective
situations.
Lets see the different parts of the screen.

1 2 3 4 5 6 7 8 9

1. Exit: It goes to the previous screen. If you have made


changes you will be requested to save them.

2. New: It creates a new printout configuration of automatic


printout.

3. Delete: It deletes a printout configuration.


4. Previous: It goes to the previous printout configuration.

5. Next: It goes to the next configuration.

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6. Screens: It changes between the printer configurations and


the kitchen screens.

7. Printers: It shows the available printers for this terminal.

8. Rank: It lets to establish a rank of tables where a


determined situation assigned to a printer will be printed.

9. Configuration: It indicates the configuration number of


printout in which we are at the moment.

Situations by Printer

To assign the different situation to the printers, first you should


select this printer, then the desired situation from the available
situations and press the button add. We will do this
successively until we have completed the installation.

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It is possible that we do not want that a situation is printed in


some of the tables. To include or exclude tables of a
determined situation, we will select it and press the button
Rank. When the rooms are showed, we will select the tables
that we want to be printed.

Situations by Item

Once the situations by printer has been assigned, you should


indicate which sectors or item you want to be printed in each
situation.

Because of this we will enter in Situations by item and will


assign the available Situations to add them to the assigned
Situations. We can assign more than one situation at the same
time selecting the boxes that appear in front of the available
situations. This will speed up the selection process.

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It can be possible that in a determined section there are items


that go to a situation and others that go to another. In these
cases you will not assign situations by section, or you can
press the items button and you will assign one to one.

The situation by item always prevails over the situation by


section.

Situation by Combinations

Anyway, we can assign situations to the combinations that we


have created in its corresponding section.

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Options
With the purpose to perfect even more the configuration of the
automatic printout to kitchen there is a group of options that we
are going to see:

1. Print separation between orders: This option prints as


many receipts to kitchen as different lines are in the order.

2. Print in all the situations: Each time more, and with the
purpose to give a better service, it is being extended the
character of courses organizer. This person in the one in
charge to prepare the courses that are going to be served
in the tables and should wait until all the courses in the
same order are ready before starting to serve them. To
make easy this task, there is also the option To Print in all
the situations that prints all the items in all the situations,
printing in capitals the items that correspond to this situation
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and in small the ones that do not. That way, the user can
have an idea of the total order.
3. Do not group items: By default the same items (that do
not have modifiers) are grouped in the order receipts in
order to save paper. If you select this option the items will
be individually printed.

4. Show additional description in the kitchen screen: If the


names of the items are very long, we can make that instead
to show the description, to show the additional description
in the kitchen screen.

Utilities

Because we can have different automatic printout to kitchen


configurations for the screens, it will be a hard work to
configure the items in each one of them. With this utility, this
process is done in an automatic way.

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Screens

To assign printout situations to the screens, we will follow the


same method that with the printers, adding available situations
after having selected the screen.

It is important the internal code that each screen have in order


to be able to configure these devices.
See Appendix 5.

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Function Buttons

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Function Buttons

ICGs hospitality Fronts C/S lets you to customize a different


group of function buttons for each type of user. The function
buttons are displayed in the section Function Buttons in the
Sale screen and in the Options Screen by pressing the
function button More Options. The function buttons are
grouped in menus. These are configured from the function
button Options from the menu Files. See Configuration –
Options.

The menu function buttons are assigned to the types of user


(see Configuration – Types of Employees – Sale menu,
User Menu and Tables Menu ).

Now we are going to explain the working of the function


buttons that can be available by type of user:

Buttons General Section

Exit

When you press this button a frame with the following options
appear:

Switch off the System


Exit from the program and switch of the terminal.

Exit to Windows
It exits of the program but without switching off the terminal.
This situation only appears if the employee has assigned a
type of employee that has active the property Allow exit to
Windows. See Configuration – Type of employee.
Return to the Program
It closes this frame of options.
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Hold

This function sends you to the Employees selection Screen.

Total

It goes to the Total Screen to finish the sale. See Screens


Description – Total Screen.

Subtotal

It generates a sale document to obtain the receipt that will be


finished through the function button Total.

Once the sale has been finished it is possible to add, return or


change the price with the button Modify in the Sales Journal
(see Function Buttons – Sales Journal), and the function
buttons Return, Change Price and Delete if you are
authorized to this.

Cash-Drawer

It opens the cash drawer. To install peripherals as a cash


drawer, please consult Configuration – System – Cash
drawer.

Client

It accedes to the Clients Selection Screen to assign one


client to the sale. If you want to create a new one, you should
select the button File.

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It makes a Z cash count. See Reports and Graphics – Cash


Counts – Z Cash Count.

It makes an X cash count. See Reports and Graphics – Cash


Counts – X Cash Counts.

Opening Balance

The opening balance is the change that you enter at the


beginning of the day or working shift. With this button, the user
declares this money in the initial cash count.

Change Date

It lets you to change the working date. It will only be able to


change the date if you have changed the Z cash count. See
Function Buttons – Z.

Reports

It gives access to the reports. See Reports and Graphics –


Reports.

Graphics

It accedes to the graphics related to the done sales. Consult


the section Reports and Graphics – Graphics.

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Collections

It displays a screen with all the sale documents that have been
finished with a pending payment type of the associated client
and lets to settle total or partial. See Configuration –
Payment Types.

.
First you have to press the button To Associate Client to see
the pending to be paid invoices of this client. Select it in the
Clients Selection Screen.

Once it has been selected, in the lower part of the screen, it


appears a list of all the pending documents and the addition of
the total already marked. If you want to settle the total amount,
you should only select the payment type and press Receipt (to
print the document) or Do not print (to finish the sale without
printing).

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If you indicate an amount under the total, in the box where you
indicate the amount, the program will start settling the older
documents until the addition of these documents is equal to the
amount that you have entered. Maybe a document can be
partially settled.

If you want to settle a document, you should write the amount


to settle in the column Settled in the corresponding row to the
document that you want to balance.

Enter your amount, total or partial, and again press Receipt To


print, or Do Not Print to finish without printing.

To see the payments that this client has done press the button
See Collections.

Payments

You can use this button to do exits of money from the cash
drawer. You should select the concept (you can do this by
pressing the button , if there is not the one that you want,
you can create it by pressing the button New), Payment Type,
enter the amount and a comment which is a free text.
Finally, press Receipt to print a document or Do not Print if
you do not want to print it. To see the payments that have been
done See Payments.

More Options

It accedes to the screen User Options from the Sale Screen.

Total 1 Printing, Total 1 Without Printing...

This is one of the buttons called fast total buttons, because


with an only action you make three: You totalise, you pick up
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the payment type and print or not depending if it is “printing” or


“Without Printing”.

These are:

-Total 1 Printing -Total 1 Without Printing


-Total 2 Printing -Total 2 Without Printing
-Total 3 Printing -Total 3 Without Printing
-Total 4 Printing -Total 4 Without Printing

For example the button Total 1 printing. This button totalise the
transaction using the first payment type that you have defined
and print the sale document by default.

Sales Journal

It accedes to a display screen with all the sales that have been
done.

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By default, when you enter in the Sales Journal, it will only be


displayed the sales of the day and the POS that is making the
consult. With the button Filter, you can indicate parameters to
see the sales of other POS, limit between dates and number of
document. See image in next page.

Button Modify: To modify the seller, client or discount in a


sale, add an item, return it or changing its price through the
buttons corresponding to this screen.

This button is hidden if the user has deactivated the property


Allow to modify receipts. (See Configuration – Type of
employees).

Credit: To create a new document identical to the selected one


but with negative sign. This button is hidden if the user has
deactivated the property Allow to cancel sales. (See
Configuration – Type of employees).
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If you want to see the sales from other type of document, you
can use the filters: Invoices, Invitations (No Sales) and
Delivery Notes By default the receipts are displayed.

Print button: It allows printing a sale again and selecting the


printout design that you want to use.

NOTE: Print a document in a different design can provoke a


change of series. See Appendix 1. Determination of the
documents series – Method by printout design – Print
again a document.

Button Consumptions: It allows seeing the consumption of a


determined rank of documents.

Keyboard

It is possible that you do not have keyboard but you have one
touch screen keyboard. When you are located in a box where
you have to enter text, you can use the touch screen keyboard
that will appear when we press this button.

Communications

The exportation process of data to the central (in case that you
have ICGManager), normally it is done in an automatic way
when you make a Z cash count and the importation process
when you enter into the application. (See Configuration –
Communication - General).

Anyway, the function button Communications lets you make a


manual exportation or importation.

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In the case of the data exportation, you can select the data to
export: Sales, Clients, Items, the register of IN and OUT of
employees and Auxiliary Tables (sections).

To export data, first select the data that you want to send to the
central, and then press the button Export.

The data to import cannot be selected. When you press over


the button Import, all the data that are received in the
communication file sent from the central.

Sales
Sales Exportation.
It is done by delimiting between cash counts.

Others

Export Clients.
The application also controls the last date of change of any of
the properties of a client. You can export all the clients or only
the modified ones from a particular date.

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Export Items.
The application controls the last date of change of any of the
properties of an item. You can export all the items or only the
modified ones from a particular date.
Registers I/O.
This is the same than the clients and items options the
program controls the last date that they have been sent and it
sends from that date. If you want it you can send them from a
concrete date.

Auxiliary tables.
Send the sections

Repeat Z

It serves to be able to repeat a Z in case you loose the original


document. See Reports and Graphic – Z Cash Count.

Backup

It is not useful in the hospitality ICGs Fronts C/S.

Description

It allows to change the description of the item of the last sale


line entered in the order from the Sale Screen.

See Collections

This button displays in the screen a list of all the payments that
the clients have done with a pending payment type (see
Configuration – Payment type).

With the button Date you can filter the list between ranges of
dates.

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Use the button Print to have a printed document of the


payment that we have selected in the screen.
Through the button Delete it is possible to delete a collection if
you have selected the property Allow to delete collections
and payments in the type of user assigned to the employee,
see Configuration – Type of employees), so this receipt or
invoice will rest pending. To settled use the option
Collections. See Function Buttons – Collections.

Edit IN/OUT Reg.

Through this screen, you can edit the register of IN and OUT of
the employees. This control is active if you have selected the
property Work with presence control of employees. See
Configuration – Wizard – Employees.

Utilities

These options should be used by specialized staff.

This button activates a frame of options that can be needed in


determined moment. ICG recommends making a backup
before using these utilities.

Unblock Tables
It is not useful in the hospitality Fronts C/S.

Regenerate References
It deletes the References table and generates it again with the
references of the items, sections, Sizes, Combinations and
Comments.

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Information of the System


It shows the information related to the status of the system
memory.

Regenerate TiquetsPag
This option checks the registers of the table TiquetsPag that
are totalised with a currency different from the main one and
the amount is not properly calculated. (The amount is
expressed in the main currency).

Cancel
It closes this options frame.

Roll Number

It is only useful for some south-American countries, because


they are obligated to use fiscal printers.

Print Again

Print the last sale document done with the printout design “By
default” of the receipt, invoice or delivery note.

Fix Shift

If you work with shifts (see Configuration - Shifts), you can


fix, in a manual way, the shift that you want through this button.
In order that the control goes again automatically, press again
the button Fix shifts and, in the screen that appears, select
Establish again automatic control.

Buttons Section Configuration

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The buttons that are in this section are explained in


Configuration. The only that does not appear is the button
files that it is comment next.

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Files

It gives access to the menu of main function buttons. To some


of them you can also accede from the configuration wizard.
See Configuration – Wizard. Then the file menu will be
showed:

Buttons Sale Section

Complementatires

This option is only available from the Sale Screen or, from this,
acceding through the function buttons More Options.

By pressing this button you will accede to the screen


Complementary. At the right side appears the receipt. If you
press in one or several lines, the amount of these lines will be
0 because you are going to give them for free.
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NOTE: If the total amount of the receipt is 0, this will be


generated with the series for invitations (by default I001).

Rate

It serves to change the sale rate assigned to a receipt.

By pressing this button you will accede to an screen where the


receipts appears at the left and at the right side the list of the
rates with a sign in the one that it has associated. To associate
other you only have to press in the rate that you want.

This screen has other utilities as Add receipt new to the sale,
Remove receipt assigned to the room, apply a Discount by
percentage % or by Amount and Associate client. The button
Covers let’s you to assign or modify the number of covers of
the table or “seat” of the bar.

Credit

If you press this button it activates the credit so that everything


that you select in the Sale Screen will appear with negative
amount. To deactivate it you should press again Credit.

Correct

It deletes, in the Sale Screen, the last entered line.

Invitate to the last item

It turns to 0 the amount of the last item that has been sold in
the current receipt from the Sale Screen.
NOTE: If the total amount of the receipt is 0, this will be
generated with the series for invitations (by default I001).

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Return

It serves to credit an item of the current receipt, appearing a


negative copy of this. All the options of cancel or return are
registered in the data base. See Reports and Graphics –
Cash Count – X Cash Count – Summary of Returns by
Seller.

Delete

It allows deleting one or several lines of the receipt. It is


obligatory to define the reasons why these lines have been
deleted. You should select from the right side the reasons for
removing each item (cold, bad condition, etc.) and select at the
right side the item to delete. If you want to add or remove
reasons, press the button New or the button Delete.

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Besides, you can also obtain a report of the deleted items. See
Reports and Graphics – List – 15 Voids summary by
waiter.
Dicount by Line

It allows applying a discount to a concrete line of the receipt.


You should select the line and indicate the percentage of
discount.

Total Discount

It allows indicating the discount percentage to apply to the total


of the receipt; this will be taken into account as a commercial
discount.

This screen has other utilities as Add receipt new to the sale,
Remove receipt, assigned to the room, apply a Discount by
percentage or by Amount and Associate a client. The button
Covers lets to assign or modify the number of covers of the
table or “seat” of the bar.

Change Price

It allows changing the price of a line. In the cash counts there


is a report that informs of the items with changed price. See
Reports and graphics – Cash Counts – X Cash Counts –
Items with changed price.

Copy Line

It enters a new line exactly the same to the previous one.

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Delivery Note

If you have ICGManager, you can generate delivery notes


through the button, and then invoice them from ICGManager.

NOTE: To generate a delivery note you should select a client.


The client can be any except the client “GENERIC” with
internal code 0.
Load Comments

It lets you choose in the Sale Screen, comments. See


Configuration – Comments.

Rate 1, Rate 2, Rate 3 and Rate 4

It applies from the moment we select it, the rate corresponding


to the selected button.

NOTE: It can only be changed to another rate that has the


same configuration, that is to say the current rate with taxes ,
can only be changed by another that has also taxes. See
Configuration – Rates.

Modifiers

This button load the group of modifiers. If an item has assigned


a group of modifiers, this option runs automatically although
only showing the groups that have been assigned to it. For this
you should have activated the property Activate modifier in
the sale from the Configuration Wizard. See Configuration –
Wizard – Configuration Sale Screen. To assign modifiers to
the items, you should go to Configuration - Modifiers. If the
item does not have assigned any group of modifiers, all of
them will be available.

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Amount Line

You request an amount and it calculates the number of units to


sell until reach this item from the last line of the receipt. Instead
to calculate the amount from the units, the units from the
amount will be calculated.

Note

It makes a valuated printout of the current order.

NOTE: This document it is not configurable and does not


generate any sale document.

List Items

It accedes to the items selection screen.

Free Comment

It allows to enter a free text that will appear in the order under
the item that is just above.

Print again Order

It asks you if you want to print again the last order send to the
kitchen. If you say yes, it prints out the order with the clause “
Manual Printout”

End Sale By Time

It appears the screen Finish sale lines Sale by Time, where all
the items that have been sold, have selected the property
Invoice by time in the option Invoicing by time in the item’s file
(see Configuration – Items), and that have not been invoiced
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yet. It selects the item to invoice and press the button Status
Change, which will give as finished the use of the item.

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Consumption

If you press this button, you will be requested to enter the


consumption number. This should be entered by reading the
ticket’s bar code

Special Taxes

It serves to apply, instead of the first sale tax, the second in


delivery sales.

Without Stock

When you are out of stock of a determined item, you can


include it in the list so that it can advise you when are selling
that there are not units left. For example when there is not
more of one of the menu’s courses, you should enter it in that
list.

By pressing this button, the items that you select will appear on
the list of the right side of the screen, so that they will not be
available until the moment they are extracted from this.

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To unmark the items from the list of not available items you
can do it one by one, selecting it ban pressing Delete, or all at
once by pressing Delete All.

Warehouse

Transfers

This button lets you obtain the automatic transfer of the items
to replace, from the replacement warehouse to the terminal,
defined in the terminal configuration. See Configuration –
System – Terminal.

Configuration

In case you want stock control you should mark the property
To update stock when you make a sale (see Configuration
– Wizard – Items) and in the configuration of the terminal, you
should define different warehouses for the terminal and for the
replacement (see Configuration – System – Terminal).

If you have ICGManager and the stock control will be done


from the ICGManager, you should not select the property
commented in the previous paragraph and the terminal and
replacement warehouses should be the same.

The idea is consider the bars as warehouses of the terminals


and count the number of units of each item that we want to
have. The maximum stock will be the same as the minimum.
This stock should be defined in the file of each item in the
option Stock in the warehouse defined for the terminal.

Working

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When a sale is done, the item will be under minimum and if


you want to replace the refrigerator (terminal warehouse),
pressing the button Transfers, you obtain the list of the items
to replace to return to reach the maximum stock again. That
way, at a glance, you can see if the refrigerators are complete
as they were at the beginning.

Section Tables Buttons

Tables

It accedes to the tables screen.

Change Table

It allows you to change the items from a table to another. It


works by selecting the source table and after the destination
table.

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In this moment it will appear two receipts the one at the left
belongs to the source table while the one at the right to the
destination table. You should select from the right the items to
transfer to the new table. As you select them, they will pass to
the right being assigned to the new table. If you want to
transfer all, press All the Order.

If you want to add to the destination table a receipt so that


there are two or more accounts for the destination table, press
Add Receipt and it will add a new one. In the picture
corresponding to the new receipt. In the picture it has been
added a receipt and because that it will appear the button with
the number 2 above the receipt at the right.

Finally press Accept.

Order

The items have a property called course order in which it


indicates the number of the course that they have: (1) starters,
(2) main courses, (3) desserts, etc., (see Configuration -
Items – Course Order).

Through this button you can change this number for a concrete
occasion.

Accounts

It serves to display the open orders that belong to the same


table. In the screen that appears you can add a receipt, modify
the sale rate, apply a discount indicating the percentage, apply
a discount indicating the amount so the percentage will be
automatically calculated, to associate a client and identify the
number of covers by table.

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Favoritos

Is not used in the ICG hospitality Fronts C/S.

Change Room

It allows displaying another room (tables screen) of the


restaurant.

Staff meal

By staff meal we understand the consumptions done by the


staff of the company.

Press this button before selecting the items to server. In the


sale screen, in the top part it appears the message “Staff
Meal”. When the sale has finished the next sale will be normal.

If you want to display these sales from the Sales Journal (See
Function Buttons – Sales Journal), press the button No
Sales. The registers assigned to the room –3 are the staff
meal. The Staff meal is saved in the complementaries series in
order no to affect to the margin and profit statistics. The
program has the reports 24 and 25 respect to the staff meal.
See Reports and Graphics – Reports.

Split

This button lets you to divide an order in several for the same
table.

You can transfer items from a order to another by pressing


over them, or a part of an item by pressing Distribute,
indicating the number of parts and selecting then the item to
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distribute. In this it will appear a fraction that indicates that this


item is distributed in x parts. Each time that you press over it, it
will transfer a part of the order located in the other side.
If you want to distribute all the receipt in equal parts, you
should press the button Distribute all and you should indicate
the number of parts.

Subtotal Button: Inside the option Split, you should make a


subtotal of all the receipts of this table. See Function Buttons
– Subtotal.

Total Button: It allows collecting the receipt of the right side by


going to the Total Screen.

Buttons Add Receipt and Remove Receipt: It adds or


removes an order to the sale in order to be able to distribute
items in different orders or split part of them.

Associate Client: It associates a client to the order located at


the right side of the screen.

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Delivery

This function is divided in two phases:

- Order receptions.
- Assignment of these ones for delivery

Orders reception.
Press the button Delivery to enter the data of the client. When
you enter the telephone, it will make a search in the clients
data base. If the client already exists, all his/her data will
appear, if not it will let you enter them so that they can be
registered.

The fields Area and Type are basically informative and can be
useful to design routes or delivery areas.

Once the client has been selected, you should press OK to


accede to the sale screen. Once entered the order you should
totalise it in the normal way.
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Usually, you use a second terminal so that the delivery people


are assigned to the sales. By pressing the button Delivery
(see Function Buttons – Delivery), it will appear the list of the
sales to distribute and at the right the delivery employees.
Mark the sales to distribute by a determined employee and
select the employee.

The selected lines are showed in green.

NOTE: So that an employee can be available in the delivery


screen, the type of user assigned should have activated the
property Visible in delivery. See Configuration – Type of
Employees.
Room Design

It gives access to the room configuration. See Configuration –


Rooms.
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Return Sale

When you work with direct sale, that means, using the sale
screen as main (see Sale operative – Café Way), if you
accede to the Tables Screen through the function button
Tables, to return to the sale screen, without opening any
table, you should press the button Return Sale.

Send Messages

It serves to send a message to a printer. It shows and screen


from where you should select the printer and the message to
send.

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You can send an occasional or dispose predefined messages


that could be added or removed through the buttons Add
Message and Remove Message respectively.

Select the printer and press Send.

Options Edition

It accedes to the Menu maintenance. See Configuration –


Menus.

Add to Menu

It shows an screen with the existing menu in the order to pick


up one of them. Then select the items to add. This option is
useful when you ask for a menu and you have not chosen yet
the desserts or the coffee. The items to be added are selected
and these will appear without an increase of the price because
they are already included in the menu. See Configuration –
Menus.

Change Order

It serves to fix the course orders manually. Please indicate the


order number of the course and press this button. All the
selected items will belong to the fixed order. To indicate a new
order, repeat the operation.

Delivery

When the sales have been done in delivery (see Function


Buttons – Delivery), these should be assigned to a delivery
employee, through this button you accede to the screen that
lets you mark the sales and then select the employee that is
going to distribute them.
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Send Order

It indicates in the corresponding kitchen situations, the items


that have to be prepared, the order number, the room and the
corresponding table. Enter the number and then press this
button.

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Reports and Graphics

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Cash counts

X Cash counts

It shows the partial close of the sales done in the same day
and from the last Z cash count.

The information that it shows will depend on the options that


each employee has. See Configuration - Employees –
Button Config. Z.

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The cash count breaks down in the following parts:

Header.
It shows the name of the company, the VAT number, cash
count number, the date, the hour, the POS where this cash
count is done and the seller who makes it.

Cuadre de Caja.
It breaks down the total of the sales done by payment mean
showing the opening balance, tips, collections and sales on
credit.

Cash Summary.
It makes a summary for each payment type and then a cash
summary and a credit summary.

Summary by payment type.


Summary of all the documents done for each payment type
that is not cash, that means, that it has not selected the
property Cash. See Configuration – Payment Types.

Sales by payment type.


It breaks down, for each payment type, the amount of the sales
and the number of sale operations that have been done.

Sales by seller.
Total of the sales and operations done for each employee.

Sales Summary.
It indicates the amount of the sales done, number of sale
documents, the average amount by receipt, the amount of the
returns and the number of them.

Summary of IN and OUT.


It shows a summary of all the Collections (IN) and Payments
(OUTS) done in the cash count. It includes as a collection the
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opening balance (see Function Buttons – Opening


Balance).

Summary of returns by seller.


It shows by employee the number of operations done, the total
of the returned items and the total amount of the returns.

Summary of returns by seller.


It shows, by employee, each one of the items that have been
credit, the hour, the number of the receipt in which the return
has been done, the description of the items, the number of
them and the amount of the return.

Items with changed Price.


It shows all the items that, when you make a sale, have had its
price by default modified through the function button Change
Price (see Function Buttons – Change Price). It indicates
the hour, the series and the number of document, the
description of the items, the number of units and the price
difference between the price by default and the applied price.

Complementaries Summary.
It indicates each of the items that are part of the
complementaries (see Function Buttons – Complementary):
the hour, the series and the number of document, code and
name of employee and the amount.

NOTE: If the total amount of the sale document is 0, it will


generate a document of the type of complementary so that all
the items that are included on it will appear.

Sales by section.
It shows, by section, the total of units of the sold items and the
total amount of the sales of this section, and also the
percentage of the total sales. You should take into account that

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if you sell an item that has not an assigned section, it will not
appear in this report.

Taxes Summary.
It breaks down the tax bases and the amount of each type of
tax.

Tip summary.
The payment types of the tips and their amount are indicated.

Z CashCount

If you make the total close of the sales done in a same date
and from the last Z cash count. In the moment that you make
the Z close the total of the sales goes to 0. If you need to make
again the same close you can use the function button Repeat
Z (see Function Buttons – Repeat Z).

The reports that will be presented will depend on the options


that each user that make the close have. See Configuration –
Employees – Button Config Z.

The options that are showed in the Z cash count are the same
that in the X cash count. See Reports and Graphics – Cash
Close – X Cash Count.

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Reports

Summary of employees register

You can accede to it, from the employees file by pressing the
button Statistics. See Configuration – Employees.

If you select the In and Out summary an exhaustive report


referring to the in, out, working hours, sales done (total
amount) number of sale operations and average amount of
them by hour and by sale operation, for a date interval defined
through the button Date and broken down by employee.

If you selected Accumulated Summary the accumulated of


the previous summary will be showed up: Total of hours, Total
amount of sales, total number of operations, average amount
of sales by hour and average amount of sales by operation.
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Items summary

You accede from the items maintenance file by pressing the


button Statistics. See Configuration – Items.

If you select Daily Summary, the units of the item that have
been sold in a month broken down by day.

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If you select Monthly summary, a three-year comparative of


quantities and an accumulative of sales will be showed up.

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Graphics

You accede to them through the function button Graphics.

Daily Summary

It shows up a summary of the sales accumulated of each day


of the week for each rank indicated through the button
Intervals. You can indicate until 6 different ranks. You should
indicate new and press Calculate for each rank to compare.

Press Monthly to obtain the statistics of this month divided in


the 5 weeks in which it is included. For example: If you press
the button Monthly and you indicate the month April of 2002, it
will appear the sales comparation for each day of the week of
the April in the following ranks:

01/04/2002 al 07/04/2002
08/04/2002 al 14/04/2002
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15/04/2002 al 21/04/2002
22/04/2002 al 28/04/2002
29/04/2002 al 30/04/2002

Monthly Summary

It is the same than the daily one but instead to compare by


days of the week, it compares by months of a year. It allows
you to compare up to 4 different time tables.

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Listings

You can accede to these options through the function


buttons Listings. See Function Buttons – Listings.

At your disposal you can find a great number of listings


distributed in the menu with 10 listings by screen. To see the
other ones, you can use the buttons Next and Previous
located in the top left part of the screen.

If you know the number of the list that you want to display and
you have a keyboard, you can accede directly to it by entering
the number in the box Listing Number: located in the top right
part of the screen and pressing Intro.

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All the listings use this display screen:

Report Tittle
Display Area of selected parameters

REPORT DISPLAY

You should press the button to indicate the rank of data to take
into account for the report: Initial date, final date, POS number,
employee code, etc…

You should select Calculate to obtain the report referring to


the indicated parameters.

To obtain a copy in paper, press Print. If you want that in the


header of the printed listing appear the data of the company,
please select the property Print data Company.

Exit: It goes back to the listing menus.


1. Summary of Sales by Payment Type

It indicates by payment type, the total amount of each one of


them expressed in the main currency (see Configuration –
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Currencies) and the number of operations done, offering the


addition of both totals.

Requested parameters: POS number, employee code, initial


date and final date.

2. Summary of commissions by waiter

It shows by employee, the total amount of the sales done, the


number of sale operations, the percentage assigned in the
employees file and the amount of the calculated commission.

Requested parameters: POS number, employee code, initial


date, final date, and if you want the listing with taxes included.

3. Summary of returns by waiter

It shows, by employee, the number of returns done, and also


the number and amount of the returned items.

Requested parameters: POS number, employee code, initial


date and final date.

4. Summary of returns by waiter

It corresponds with the previous listing, showing the data


broken down by employee.

For each document in which an item has been returned this


summary will indicate its date, hour, series and number of
document.

For each returned item, the units number, the sale amount.

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Requested parameters: POS number, employee code, initial


and final date.

5. Items sold with different price

It lists, by employee, the detail of the sale documents and of


the items, items which price has changed through the function
buttons Change price, Invitation or Initiate last item.

From the documents you can see: The date, the hour, the
series and the number.

From the items you indicate: The description, the number of


units and the price difference between the sale price and the
applied one.

Requested parameters: POS number, POS, employee, initial


date and final date.

6. Summary sales total

It indicates: by bar, by table and the both total

Total amount of the sales, number of sale documents, number


of covers, average amount by receipt and average amount by
cover, amount and number of the returns, amount and number
of the invitations and amount and number of the staff meal.

Requested parameters: POS number, employee code, initial


date and final date.

7. Ranking of sales by family

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It indicates the number of sold items, the total amount of the


sale of them and the percentage corresponding to the sales of
each family respect the total of the sales.

Requested parameters: POS Number, Initial date and Final


date.

8. Margin and profit by family

It shows up, by section the total amount of the done sales, the
cost and the amount of the profit as well as the percentage that
represents this over the cost.

Requested parameters: POS number, it requests to ignore the


invitations and staff meal, initial date and final date.

9. Price rates of items by family

It shows, by section, the amounts of the sale rates for each


item, sorted by reference or description, depending on the
indicated parameters.

Requested parameters: Rates to show and order by: reference


or by description.

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10. Sales ranking of items

It shows the listing of the most sold items indicating the


number of units, the amount and the percentage that implies
this amount respect the other ones.

Requested parameters: POS, number of items that will appear


in the ranking, order: Units or amount, initial date, final date,
section (if you do not indicate any, it understand: all) and the
employee code.

11. Sales ranking by hours

It indicates, by each timetable fraction, the number of sold


units, the amount and the percentage that will represent this
amount referring to the other ones.

Its serves to check in a quick way, which are the hours with
more volume of sales. The periods can be of one hour half an
hour or each 15 minutes depending on the entered
parameters.

Requested parameters: POS number, initial hour, final hour,


fraction each 30 or each 15 minutes (if you do not mark any it
is every 60 minutes), initial date and final date.

12. Ranking of sales by tables.

This report is very useful to know which are the tables with
more sales.

It will be listed by order from more to less sales amount, the


room and table, number of sale documented done, number of
covers, total amount of the sales of the table and the average
by cover.
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The quantities referring to the covers will be 0 if you do not


work with covers. To work with covers please activate the
property Request covers when open a table, see
Configuration – Wizard – Configuration Sale Screens.

Requested parameters: Rank of rooms, rank of tables, initial


date and final date.

13. Summary of daily receipts

Indicate, for each day of the indicated rank of dates in the


parameters and classify by series, the number of document,
room and table separated by a point, the amount of the tax
base and the total amount of the document showing totals by
series.

Requested parameters: POS number, initial date and final


date.

14. Daily summary of sales

It shows a summary of each day indicating the number of sale


documents done by each type of document, the number of
covers and the total amount of the done sales.

Requested Parameters: POS number, initial date and final


date.

15. Summary of voids by waiter

It shows the void items through the button Delete indicating the
quantity, the client and the hour.

Requested parameters: POS number, employee code, initial


date and final date.
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16. Listing of sales printout

It serves to know which documents have to be printed and how


many times.

It will list the series, number of documents and number of


printout done, date, hour and total amount of the document.
Requested parameters: POS number, employee code, number
of printout done, Operators to compare the number of printouts
that you indicate with the number of printouts done: more or
equal “>=” and equal “=”, the initial and the final date.

17. Ranking of sales by waiter

It indicates for each department its code, the number of items


sold, the total amount of the sales and the percentage in
reference with the rest of the departments.

Requested parameters: POS number, initial date and final


date.

18. Taxes summary

It indicates for each used tax in the sales, the tax base and its
corresponding quota.

Requested parameters: POS number, employee code, initial


date and final date.

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19. Listing of sales with discount

Listing of the sale documents by day with discount, the series,


the number of document, the date, the name of the employee,
the percentage of discount and its net amount.

Requested parameters: POS number, initial date and final


date.

20. Summary of modified items

It serves to check that all the wished items have been


modified. Its order is by reference.

Each time that you modify an item, its date of modification is


updated. For example: If you have changed the reference of
some items, and you want to change if you have forgotten to
modify one. It can also serve to know which items will be sent if
you indicate, in communication, send the modified items from a
date. See Configuration – Communication.

Requested parameters: POS number, initial date and final


date.

21. Complementaries Summary

It lets you list all the items that you have invited to, that is to
say that have 0 price, that the price has been modified to 0
(through the function button Change Price), or that you have
used the function buttons Invite or Invite last item.

It indicates the hour, the series and the number of the


document where it exists unless an item that has price 0, the
reference, description and number of items that you have
invited to and its amount.
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Requested parameters: POS number, initial date and final


date.

22. Summary of sales of delivery

List by employee of the distributed sales indicating the date,


hour, series, number and amount of each sale document.
Finally it indicates the total amount of the sales.

These sales of delivery (see Function Buttons – Delivery)


will not appear in this list until the moment that they have been
assigned to a distributor through the function button
Distribute.

Requested Parameters: POS number, employee code, initial


date and final date.

23. Summary of taxes by family

It informs of the taxes collected by family and for each tax


defined in the program. It indicates the quota and the final
amount with taxes included.

Requested parameters: POS number, employee code, initial


date and final date.

24. Summary of staff meal

It indicates the code of the employee, the number, number of


sale operations, number of items and cost.
Requested Parameters: POS number, employee code, initial
date and final date.

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25. Report of staff meal

It is the previous report broken down and indicates by


employee and for each document, the date, the hour, the
series and the number, the items and the quantity.

Requested parameters: POS number, employee code, initial


date and final date.

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APPENDIX

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1. Determination of the documents series

Introduction

From the first versions, the hospitality Fronts C/S have saved
the sales in the database with the exception of the sales with
amount equal to 0, with the series of the receipt (‘T’) and if it
was an invoice, it will assigned to the field NUMFAC the
number of the Invoice. That way we can differentiate between
the sales in receipt size from the sales in the invoice size. The
sales with amount equal to 0 ("no sales” or
“complementaries”), are saved with the series ‘I’.

From the version 3.0.0.8 the system to save the sales in the
database has changed. From this version the documents of the
type invoice will be saved with the series ‘F’ and the
documents of the type receipt with the series ‘T’.

In the other hand, there is a new document, the delivery note,


that it is saved with its own series which is, series ‘A’.

The sales with amount equal to 0, and that have not had a
subtotal done, will be saved with the series ‘I’.

The hospitality Front C/S, have two methods to determine the


series that the sales in the data base will be saved with:
Method by associated client and method by printout design.

Method by associated client

This is the method by default that proposes Front C/S. The


method consists in that the client, who is associated to the
sale, is the one that determines if the sale has to be a receipt
or an invoice.

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In order that the sale is of the type invoice, it should have a


client associated that do not have marked the property To
associate generic clients (see Configuration – Clients), and
the accounting code of this client should be different than the
accounting code of generic clients (Defined code in the
company maintenance and valid for each terminal), that is to
say, it has to be a codified client.

If the sale has not an associated client or if the client is not a


codified one, it will be saved with the series of the type receipt
(‘T’).

Method by printout design

In this method is the printout design the one that determines


the series that the document will have when it is saved in the
data base. That is to say, if we finish the sale with a printout
design of the type receipt the sale will be saved with the series
‘T’ and if on the contrary we finished it with a printout design of
the type invoice the sale will be saved with the series ‘F’.

It is also possible that the sale ends without printing. In this


case, Front C/S understands that a document of the type
receipt will be generated. Using this method, although a sale is
totalised with an associated codified client, Front C/S will not
generate a document with the series ‘F’.

Independently from the last use of a method or another, the


appearance of the new series of invoices implies that Front
C/S makes some automatic actions. These actions can be the
followings:
- Totalise a subtotal in an automatic way.
- Creation of an automatic credit document.
- Automatic printout of the credit done. (See Configuration –
Wizard – Documents / Languages).

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- Creation of a new document of the type invoice.

These automatic actions are necessary during the normal


working of the application. A clear example, using the method
by default, will be making the following actions:

- Make a subtotal of an order without an associated client.


- To associate a client codified to this order.
- Totalise again the order.

In front this situation Front C/S will first generate a document


with the series ‘T’ for the subtotal, once the codified client is
assigned and the order has been totalised again, the program
should generate an invoice, because a sale with an associated
client that has an accounting code different than the generic
one, is being saved.

DETAIL OF THE CASES IN WHICH THE FRONT MAKES AN


AUTOMATIC CHANGE OF SERIES:

Printout of a document:

From the function button Sales Journal, Front C/S lets you
print again a document that has been previously generated.
See Function Buttons – Sales Journal.

If you are working with the assignation by associated client


of series method, although a document of the type receipt is
printed again in an invoice size, Front C/S will only print the
selected sale with this printout design, without making any
change in the database.
But if you are working with the method of series assignation
by printout design , Front C/S can make some of the
automatic actions that have been previously commented.

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To be exact, if the sale is of the type receipt and if it is printed


again with a printout design of the type invoice, Front C/S will
make an automatic credit of the original sale to print again with
the ‘T’ and will create a new document with the series ‘F’ and it
will print this invoice with the selected design. If you have also
configured the option print automatic credits, it will print a
credit note with the design by default of the type receipt.

NOTE: This change of series will only be done if the sale that
you want to print again has not a Z cash count number
associated, if not, Front C/S will only print the sale with the
selected printout design without making any change in the
series.

To sum up, so that Front C/S makes the automatic credits and
automatic generation of a new document, the following
conditions should be fulfilled:

Work with the method of series assignation by printout


design.

- To print again a sale of the type receipt. (Series ‘T’)

- The sale to print again should not have a Z cash count


number assigned.

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Totalise a sale that has a subtotal done in receipt size, with


invoice size:

Depending on the assignation that you have configured, Front


C/S will act in front this situation in a different way:

Method series assignation by associated client::

Front C/S will do automatic actions only in this case:

- Totalise an order without associated client or with a client


with accounting code equal to the generic clients. This sale has
a subtotal (with the series ‘T’) and before totalise, a codified
client has been associated to it. In front this situation Front C/S
needs to generate the document with the series ‘F’, so it will
totalise the current subtotal with the payment type by default, it
will make a credit of this sale and finally it will generate the sale
with the associated payment and totalise it with the series ‘F’. If
you have configured the option print automatic credits, it will
print a credit note with the design by default of the type receipt.

Method series assignation by printout design:

Front C/S, although the sale is totalised with a codified


associated client, it will not generate a document of the type
invoice, but it is the printout design the one that determines the
type of document to generate. With this assignation series
Front C/S will make the automatic actions in the following
case:

- When you totalise a sale with a subtotal, with receipt size,


with a printout design of the type invoice. In front this situation
Front C/S needs to generate a document with the series ‘F’, so
it will totalise the current subtotal with the payment type by
default, it will make a credit of this sale and finally it will

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generate the sale with the associated payment type when it


totalises with the series ‘F’. If you have active the property
Print automatic credits (see Configuration – Wizard –
Documents / Languages), it will print a credit document with
the design by default of the type receipt.

Using this method, and if instead to totalise the sale, you make
a second subtotal Front C/S should also make the previous
process, but to avoid making all these automatic credits and
waste of time during the sale operative, only the series
changes when you totalise the sale will be done.

To totalise an order with subtotal in receipt size with final


amount equal to 0:

Until now, when you totalize an order with amount equal to 0


that you have previously made a subtotal, the numbering
associated to the order (Receipt) will be deleted from the data
base and will be added to the table TIQUETSTEMP to be
assigned later and that way guarantee that there is not a jump
in the sales numbering.

To simplify this process (because from this version Front C/S


works with more series of documents), Front C/S will finish the
sale with amount 0 with the series and the numbering that
have assigned. This process will not affect to the
complementaries statistics, because if you have invited, this
record will be stored in the field TYPO of the table
TIQUETSLIN.

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CREATION OF DOCUMENTS OF THE TYPE DELIVERY


NOTE:

As we have seen in the introduction, Front C/S, from the


version 3.0.0.8, lets you generate a document of the type
delivery note. To totalise an order with this type of document,
you should add to the user options a new function button, the
button with the description Delivery Note. Once it has been
added, you should totalise a sale the same way you do it with
the Total button, but now pressing the button Delivery Note,
Front C/S will show the total screen to enter the sale payment
types and will generate a document with the series ‘A’.

The sales generated with this type of document can be


displayed, the same way that the others, from the sales
consult. A new button has been added in order to filter by this
type of documents in this screen.

These documents, if you have ICGManager linked with the


point of sale and you export the sales to it, you will be able to
invoice in a grouped way, by client and by dates interval, giving
that way a great power, if it is possible, to the solution Front
C/S ÅÆ ICGManager.

NOTE: As we can see, it has not been informed in any moment


of the cases of changes of series in the intervention of the
documents of the type delivery note. This is like that because
the documents do not affect to the changes of series. A
delivery note of an order cannot be done if a subtotal has been
done. If there is a need to do this process, the user should
finish the order, make a manual credit of the created receipt
and make a new order finishing it as a delivery note.

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DETAIL OF THE LOGIC OF THE FRONT C/S TO ASSIGN A


SERIES TO A DOCUMENT:

Assignation of a series when making a subtotal:

By default, when you make a subtotal, Front C/S generates a


document of the type receipt (series ‘T’).

So that when you make a subtotal the program generates a


document of the type invoice it should be active in the
configuration Wizard the option to generate a document
depending on the printout design and one of the following
options: request document design when making a subtotal
or print subtotal with invoice size.

That way we will indicate to the program that we want to work


with the method of series assignation by printout design
and that way generate a document with the series ‘F’ and
select a design with size invoice.

NOTE: Once generated a subtotal with the series invoice , this


series cannot be changed.

Assignation of a series when making a total:

The series to assign to a document will depend basically of the


method of series assignation that you have configured:
method series assignation by associated client (method by
default).

Method of series assignation by associated client:


(Method by default)

1- Order without subtotal:

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a- Order without an associated client or with client with


accounting code equal to the generic ones: SERIESÆ T.
b- Order with an associated codified client: SERIES Æ F.

2- Order with subtotal


a- Order without an associated client or with a client with
accounting code equal to the generic one: SERIES Æ T.

b- Order with an associated codified client: SERIES Æ F.


(In this operation a credit of the previous subtotal will be
done)

Method of series assignation by printout design:

3- Order without subtotal

Type of printout design:


a- Do not print: SERIES Æ T.
b- Receipt design: SERIES Æ T.
c- Invoice design: SERIES Æ F.

4- Order with subtotal

a- Series of the subtotal T:

Type of printout design:


1- Do not print: SERIES Æ T.
2- Receipt Design: SERIES Æ T.
3- Invoice Design: SERIES Æ F.
(In this operation the credit of the subtotal done will be
made )

b- Series of the subtotal F: SERIE Æ F.

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2. System of automatic disconnection

Front C/S lets you to configure the control to insure a working


system without stop in front a possible failure in the connection
to the data base of the server or any other problem with the
system.

The automatic disconnection system consists in the possibility


to configure a “local” database to which you can accede from
the program, in case of a loose of a waste of the connection
with the server.

Front C/S provides tools to have this data base updated with
the information needed for the sale (Sections, Items,...). So
how to add the sales done in a “local” mode to the database of
the server, once the normal connection to the database has
been recuperated.

To active this protection, you should mark the property


Activate the disconnection of the data base system. See
Configuration – Wizard – Configuration of the System.

Working

If you have active the protection disconnection system, when


we enter into the program it will request the mode how we want
to enter into the application: Normal Mode or Local Mode.

If you choose the normal mode the program will try to accede
to the data base configured for your normal working but, if you
choose the local way the program will try to connect with the
data base configured for the working in local mode.

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Normal Mode:

When you enter in normal mode if you have selected the


property Save information for the work with local
connection, the program will make a copy, in binary files, of
the basic configuration of the items in order to continue with
the normal sale in a local way, in the folder DataICG inside the
interchange directory (See configuration: “Directory of files
interchange“)

The files that will be generated are the following:

Secciones, Artículos, Kits, Comentarios, ModificadoresCab,


ModificadoresLin, ModificadoresArticulos, Formatos,
FormatosArticulos, PreciosVenta, MacrosCab, MacrosLin,
PreciosVentaMacros, TipoFavoritos, Favoritos, Clientes,
Referencias y Vendedores.

Next, if you have configured (See configuration: ”Add the


sales generated during the work with local connection to
the data base of the server”), the program will try to import
the possible sales done by the work in local mode. This
information is in binary files in the folder BatchICG inside the
interchange directory (See configuration: “Directory of files
interchange“). The files have the following identification:

Dccczzzz.ICG: Where D is the type of information (C =


TiquetsCab, L = TiquetsLin, M = TiquetsModif, S =
TiquetsConsumo y P = TiquetsPag), ccc the number of POS (3
digits) and zzzz the number of the Z (4 digits).

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Local Mode:

When you enter in local mode, the program will try to import
the information of the data base configuration with the files
located in the folder DataICG in the interchange directory (See
configuration: “Directory of files interchange“). This will be a
quick process that lasts a few seconds.

Once you have entered in a local mode and that you have
done sales with this mode, it is necessary that these arrive to
the same place where the rest of the sales are stored for the
consult Front C/S allows two methods, not exclusive between
them, for the update of the sales.

The first method consists in generate binary files, that contain


the information related to the generated sales that have to be
added to the database of the server if you have configured that
way. This method is indispensable and indicated for
installations without ICGManager, because the sales should
be in the common data base to be able to make statistics, …
This exportation of the information will be done after making a
Z cash count. (See configuration: “Add the sales generated
during the work with local connection to the data base of
the server”)

The second method consists to use the system the normal


communications of Front C/S (CMS files). If you use this
method you should configure in the local database the normal
communications system, and the parameter of the
communications file copy. If you configure this parameter,
when you enter in normal mode the possible files will be copied
generated CMS during the work in local mode to the
exportation directory configured in the working database in
normal mode.

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Configuration

To configure the disconnection control, in the configuration


wizard, in the system configuration, you should active the
property Activate system of disconnection from the data
base protection. If the property is active it appears the button
Disconnection that lets you configure the protection system.

In the screen of configuration of the protection system, it is


possible to configure the following parameters:

Address of the local data base:


Parameter that contains the address of the “local” database
that the program has to accede to in case that you enter with
the mode of local connection.

Directory of files interchange:


Directory where the interchange files necessaries for the
update of the local configuration and of the sales done in local
mode. This directory should be accessible in local mode as
well as in normal mode.

Password local connection:


(Optional) The entry to the program in local connection mode
can be protected by configuring in this parameter a security
password.

Save information for the work with local connection:


This parameter lets you configure if the terminal should
generate the files of the configuration for the work in local
mode when enter into the program. This option is useful for
installations with more than one POS connected to the same
server, in this case it will be enough to configure this option in
only one client terminal and not force the other terminals to
make redundant tasks.

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Add sales generated during the work with local connection


to the data base of the server
This parameter lets you configure if the terminal should
generate the files with the sales done in local mode after
making a Z cash count. This parameter is only used in local
connection mode.

Copy file of communications generated during the work with


local connection
This parameter lets you copy the possible CMS communication
file generated during the work in local mode to the exportation
directory configured in the normal mode. This way when we
make the normal communications, the sales done in local
mode will be sent to ICGManager. When you active this
parameter it appears a frame to configure the directory where
the CMS files are generated in local mode.

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3. Consumptions

Description

The hospitality Front C/S are equipped with a ticket with right
to a drink, so that they cannot be used more than once (For
example, for discos).

This system lets you make a control over the invitation /


consumption from the moment of the sale / delivery, until the
moment of the consumption.

The hospitality Front C/S lets you generate and print the
consumptions automatically in the moment you make the sale
of the ticket. When you sell an item that should generate a
ticket-consumption, Front C/S generates and print a voucher
with a bar code that identifies the generated consumption. This
voucher, once its sale has been done (consumption) will be
useless for the next consumptions.

Front C/S lets you configure by item the property “Additional


consumption” that reports to the system when you sell an
item with this property active, you should generate as many
vouchers as you have sell of the item. It also incorporates a
new function button: Consumption that lets you “sell” a
voucher – consumption.

Define that an item should generate a voucher -


consumption

This property can be defined from the items maintenance, in


the option “Prices / Sizes”. In this option appears an edition
frame (“additional consumption”) that lets you enter a whole
number from 0 to 4. If you configure the 0 value (value by
default) it indicates that when you sell the items it should be
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done in a normal mode, but if you configure a value between 1


and 4, it indicates to the program that to sell the item, it should
generate a consumption-voucher. This (1-4) corresponds to
one of the 4 rates available in Front C/S.

Selection (“Sale”) of a consumption-voucher

Front C/S lets you configure, by user, a new function button


named Consumption (see Function Buttons –
Consumption). When you press over this button, the button
will request the consumption number. If the consumption has
not been used previously, it will be deleted from the database
and will apply the sale rate that corresponds to the first digit of
the bar code. This rate coincides with the parameter of the
property “Additional consumption” configured to the item that
has generated the consumption-voucher. If the selected
number does not exist in the database (consumed voucher)
the program will show the message “NOT VALID

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CONSUMPTION” and will continue with the normal sale


operative. If the date of the system is different from the
consumption date, the program will show the message
“EXPIRATED CONSUMPTION” will continue with the normal
sale operative.

Design of the consumption-voucher

From the configuration wizard, in the page Documents /


Languages exist a new button “Consumptions”. When you
press over this button it will appear a screen where you can
define the texts that should be printed before the bar code and
/or after.

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It also allows the entry of the escape sequences and for the
generation of the bar code.

Each printer model (if you let generate bar codes) has its own
sequences.

The first parameters are optional, while the sequences are


obligatory, because without them the barcodes will not be
generated.

The first line of the previous text to the bar code will print with
the bold font.

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Notes and considerations

Why it is applied a rate in the price of the next item?

If you follow this method, the SUMPLEMENTS can be


contemplated.

All the items that are included in the CONSUMPTION they will
be defined with cero price in the rate corresponding to the field
“Additional consumption” defined in the item “TICKET”. To all
the items that have a supplement, it will be defined this
supplement in the rate. This will let you define several types of
tickets: TICKET WITH CONSUMPTION (rate 3), TICKET
WITH MINIMUM CONSUMPTION (rate 4), ...

Scape sequences definable for the printers EPSON (TM-


U200B/D, TM-U300A/B, TM-T88II y TM-L60II)

GS H n Selection of the position of the characters HRI


(characters of representation of the bar code)
(TM-U200B/D and TM-U300A/B not supported)
N Posición Secuencia
0 No impresos 29,72,0
1 Encima del código de barras 29,72,1
2 Debajo del código de barras 29,72,2
3 Encima y debajo del código de barras 29,72,3

Value by default: 0.

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GS f n Selection of the font with the HRI characters.


(TM-U200B/D andTM-U300A/B not supported)
N Tipo de fuente Secuencia
0 Fuente A (12 x 24) 29,102,0
1 Fuente B (9 x 24) 29,102,1

Value by default: 0.

GS h n Selection of the high of the bar code.


(TM-U200B/D and TM-U300A/B not supported)
Valores Secuencia
1 <= n <= 255 29,104,n

Value by default: 162.

GS k Printout of the bar code ( Only the example of the


CODE39 will be done)

Initial sequence: 29,107,4,42 where 4 select the type


CODE39 and 42 is the initial character ‘*’.

Final sequence: 42,0,10

NOTE: The initial sequence should be the last of the initial


sequences configured and the final one the first of the final
sequences.

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4. Invoice of the items with sale by time

The invoicing by time is a process in which the amount of the


sale of the item is measured by the time interval that lapsed
since you select the item until the moment you totalise it. The
final amount will be the result to multiply the units of time that
have passed by the price fixed by unit of time.

To be able to sell an item for this method it will be necessary to


activate the property of the item of “Invoice by time” and
define the fraction of time that you invoice from the items
maintenance. Once these parameters have been defined,
when you select the item during the sale, Front C/S will save
the initial hour and when you totalise the sale, it will calculate
the fractions of time passed from the initial hour until this
moment. The units fixed during the sale will multiply this value
and it will be assigned to the units to invoice, calculating finally
the total amount of the line of sale.

Front C/S incorporates also a new command; available in the


sale screen that will let you totalise manually the items of the
current sale. This way it will not be necessary to finish the sale
to totalise only a line of the order.

Define an item that is invoiced by fractions of time

From the items maintenance, in the option of “Invoicing by


time”, you can define if an item is invoiced by time or not. In
this option it should be activated the property “Invoice by
time”. If you activate this property it will appear a panel where
you will be able to define the fraction of time that it will be used
to invoice. (The amount of the sale of the item will be equal to
the number of fractions consumed by the price of the item).
From this option you can define also a correction margin. This
parameter lets you determine which percentage of the fraction
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defined is necessary that passed so that the price of a fraction


will be collected. For example: If you invoice each 5 minutes
and the passed time has been 7 minutes and 30 seconds, if
the configured margin is of the 60% the program will invoice an
only fraction, while if the margin is of the 40% the program will
invoice two fractions. This parameter is common for all the
items.

In front of the case that the passed time does not arrive to a
fraction the program will invoice anyway a whole fraction
independently to the defined margin.

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“Close” of an item of invoicing by time

Front C/S will let the user to totalise (Calculate the amount) a
line of the order with an item that it is sold by fractions of time
with two different modes: Automatically and manually.

Automatic method
If the user makes a total, subtotal or quick total, if there are
open lines in the order with “open” items, it will notify to the
user about the situation. In order to make the operation you
should “close” the lines. It will also give the possibility to the
user to select an option that totalises the lines automatically. In
this case the program will calculate the amount of the lines of
the order that are not automatically “closed” and will “close”
them, so that to generate the receipt you already have the
amount to collect.

Manual method
Front C/S has the Function Button – End of sale by time,
available in the sale screen, that shows all the lines of the
order that are invoiced by intervals of time and that are not yet
“closed”. Allowing the user to totalise (“Close”) the lines that
you want. This option is very useful to “close” lines without
having to totalise the order, having the possibility to add more
items of this type.

Select the item to finished and press the button Status


Change.

See image in this page:

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Notes and considerations

• In the sale screen, if the item is invoiced by time, the


program will accumulate the units to select then the same
item. The program allows fixing units and then selecting the
item.

• An item that is invoiced by time cannot be sold with size, or


be a part of the second part of a combination.

• When you “close” an item manually, when you visualize the


order in the sale screen, you will be able to distinguish the
items that are still “open” because it will be showed in dark
blue colour.

• When you select an item that is invoiced by time the program


will show you by default a fraction of time, when you totalise
the line the units (fractions) to invoice will be calculated

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5. Configuration of kitchen screens

Hospitality Front C/S can work with kitchen screens to


substitute or complement the traditional method of the printout
to kitchen by printers.

At first this working system was designed for fast foods


because it is very fast and effective. Nowadays, with some
modifications it is also used in restaurants as a substitute of
the paper.

We can distinguish between two types of kitchen screen:

1. Order Screen (Orders list)


2. Cook Screen (Kitchen list)

To install any of these programs, it is necessary a terminal with


the database client installed and copies the corresponding
executable in a folder that has to be created inside the ICG
directory (each program has to be in a different terminal).
When you run it you will be requested for the path of the
database.

OrderScreen

Also known as orders screen, this is the screen that substitutes


to the paper receipts.

Now you are going to see the distribution of the options. It is


necessary to take into account that there are some options that
are only available when you work with a programmed
keyboard.

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1 2 3 4 5 6 7 8 9

10

11

12

13

14

15

1. Order Number: When you work with keyboard, it lets you


to enter the order number that we want to operate with.

2. Number of line: It serves to indicate the number of the line


that we will give as delivered.

3. F8 – All the order: We will use it to retire a whole order.

4. Number of orders: It indicates the total number of pending


to serve orders (including the ones that are not in screen).

5. Arrows: It lets you to pass order screens to the front or to


the back
6. Indicator of screens number: It shows the number of
totals screens with orders.

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7. F7 Total: It shows a screen with the summary of all the


items of the orders. It is very useful for knowing the total
quantities that needs to be prepared of each item.

8. F9 Recuperate: If by error you have retired an item or an


order with F9 you can recuperate it. It works the other way
round than F8.

9. F10 Options: It allows accessing to the configuration


options.

10. Order number: It shows the order number inside of the


screen. This is the number that you should use to retire the
items.

11. Number of line: It indicates in which line of the order is the


item. It is used with the number of order to retire items.

12. Number of units: It indicates the number of units that have


been served/ordered

13. Number of order: Number of the course order (if it is


starters, main course, etc…).

14. Colour indicator: It indicates in a graphic way if an order


occupants more than one box.

15. Information of the order: It informs you about what POS


has sent the order, which seller, and the table that it
belongs to. It also indicates the time passed since the
receipt has started. This colour will change when the
maximum waiting time (that you have configured), is
exceeded.

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Order Screen – Configuration


Pressing the key F10 or the button of the top right part of the
screen, you will accede to the Options.

Property: Configuration
To enter in the Configuration we will press this button.

Property: Empty list


It removes the content of the table that save the items pending
to be showed in screen. Naturally, this will not affect to the
sales or to the receipts, because it only affects to the printout.
Property: Without Stock
This option allows you to mark those items that are not
available so it will not let you sell them. It will indicate the
message “Not available Item”.

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By pressing this button, it will appear at the right the sections


and the visible items in the sale screen. The items that you
select will not appear in the list of the left side of the screen, so
that they will not be available until they are retired from this list.

Property: Exit to Windows


As its name indicates this option serves to close the program
and exit to the operative system

Property: Switch off the system


This option is to switch off the system. If there are kitchen
terminals, these can be also switched off at the same time.
See property Switch off terminals with kitchen screen when
close the program further on.
Order Screen – Configuration
Pressing the F10 key or the button of the upper right part of the
screen, you will accede to the configuration.

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Then it will appear the first of the configuration screens where


you can modify its appearance.

Property: Header Font


It allows to change the font and the size of the letters of the
headers.
Property: Lines Font
It allows to change the font and the size of the letters of the
item.
Property: Show order
It will show the number of the course order. See Point 13.
Property: Show the line number
It will show the course line. See point 11.
Property: Show the name of the seller
It will show the name of the seller in the header of the order.
See point 15.

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Changing the option, you will accede to the configuration


options.

Property: screen identifier


Indicates the screen number to which it points. This screen
number corresponds to the number previously entered in
FrontRest.
Property: Columns number
Here you can configure the number of columns that you want
to see in screen. You can configure for the order screen or for
the ones of the summary.
Property: Rows number
Equal to the previous one but for the rows.
Property: Number of lines by order
It indicates how many lines item will appear in each order
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Property: Refresh interval of the orders


It indicates the periodicity in seconds that the program consults
to the database searching new orders.
Property: Maximum time waiting
The time that from it the colour hour will change from black to
red to indicate that the waiting time has been exceeded.
Property: Use keyboard
Besides that with touch screen, the Orders screen can use a
numeric keyboard that have unless four programmed keys (for
F7, F8, F9 y F10).
Property: Switch off the terminals with kitchen screen when you
close the program
With this option active, the terminals that have the kitchen
screen installed (Cook Screen) will be switched off
automatically when you close the Orders screen (Order
Screen). This is that way because normally the Kitchen
screens do not have keyboard and maybe they have not touch
screen, so it will not be other way to switch them off.
Property: Work with quick keyboard
If you select this option, when you enter an order number it will
be whole retired without the need to press any more key.

Property: Password
It protects through a password the access to the configuration

Total screen

Pressing the F7 key it will appear an only order for all the
grouped items and sorted them by units from more to less.

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That way, the cooker knows the units that have to prepare for
each item.
This option is used most of the times with the method of
differed work.

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CookScreen

This is the screen that indicates to the cookers what should be


prepared.
Now you are going to see the distribution of the options.

1 2 3 4

1. Number of units: Number of pending units to prepare


of a determined item.

2. Description: Name of the item that needs to be done.

3. Waiting time: It indicates the time that has passed since


the items has been selected. This colour will change when

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it surpasses the maximum waiting time that has been


configured.
4. Options: You can accede to the options screen.

Cook Screen – Configuration

By pressing the key F10 or the button of the top right part of
the screen, you can accede to the Options.

Property: Configuration
To enter in the Configuration you can press this button.

Property: Positions
It lets you to assign the items to the predefined box. We should
mark the number of box is configurable, and that each item is
fix in its box.

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To assign an only item you should press in the wished box and
select the item from the list that will be showed to us.
Property: Empty list
It removes the content of the table that saves the items
pending to be showed in screen.

Property: Without Stock


This option lets you mark those items that are not available so
that you cannot sell them indicating the message “Not
available item”.

Pressing this button, it will appear at the right the sections and
the visible items in the sale screen. The items that you select
will appear in the list of the left part of the screen so that will
not be available until they are retired from this.

Property: Exit to Windows


This option serves to close the program and exit to the
operative system.

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Property: Switch off the system


As its name indicates this option serves to switch off the
system.

Order Screen – Configuration


By pressing the key F10 or the button of the top right part of
the screen, you will accede to the configuration.

Then it will appear the first of the screens configuration, where


you can modify its appearance.

Property: Appearance
It allows changing the fonts, the size and the background
colour of the screen, the cells and the borderline of the cells.

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Property: Screen identifier


It indicates the number of the screen that it points to. This
screen number corresponds with the ones that we have
previously created in FrontRest.
Property: Number of columns
Here you can configure the number of cell columns that you
want to see in screen.

Property: Number of rows


Equal to the previous one but for rows.
Property: Interval refresh cells (sec)
It indicates the periodicity in seconds that the program consults
the database searching new orders.
Property: Time flash cells
It specifies the time that the cell blinks when the units of an
item are refreshed.
Property: Interval refresh waiting time
It indicates the periodicity in seconds that the program consults
the database searching new orders.

Property: Update units


If you active it, it will let you decrease the stock from the
kitchen screen. It is used in case that you do not have orders
screen and that you have to indicate the warehouse in the
property Warehouse.

Property: Show waiting time


It shows for each cell the time that it has been waiting.

Property: Show identification cell


It numerates the cells in a correlative way.

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Property: Warehouse
Warehouse from which the units will decrease its stock if you
are working with the method of Screen control by stock in
manufacturing.
Property: Password
It protects through a password the access to the configuration.

Use of the Orders screen

The working process of the screens is very easy, because it is


very similar to the printers one.
You can distinguish in 5 steps:

1. Marked of the order in hospitality Front C/S or in


Telecomanda3.

2. Distribution of the items depending on the situation to the


different screens. This is referred as for the Orders as well
as for the Cook ones.

3. Elaboration / preparation of the items.

4. Once the items have been elaborated, you should retired


them from the Orders screen and serve them, so that they
will also be retired in an automatic way from the Cook
screen.

5. When all the items of an order are served you should


retire the whole order.

To be able to make the operation to create or retire the items


and the orders you need to know the working of the Orders
screen.

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With touch screen

If you want to retire an item, you can press in the left side of
this line (red area). If you want to recuperate it (blue area), you
can press over the right side. To retire a whole order, you
should press over the header

Use with keyboard

Retire an order

Retire an item

Create an item

With programmed keyboard

If you have selected the option work with programmed


keyboard, the cursor will be always active in the box ORDER.
You should press the number of order and then the number of
line that you want to retire. Each time that you mark a line, a
unit will be retired, and in the moment that there are not units
to retire, the colour of them will change from black to grey.

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Working mode

There are two ways of working with screens:

1. Real time
2. Differed

Work in real time


This is the working method by default. This method use two
types of screens, the Order and the Cook screen.
When you make the orders, they automatically appear in the
Orders and in the Kitchen screen. We should remark that in the
kitchen screen modifiers do not appear, because it has been
thought for fast food items. Optionally you can configure the
‘special’ items ( those that require more time) to be printed by a
kitchen printer.
When the items are prepared, they are retired in the Orders
screen and automatically the number of units in the Cook
Screen will decrease.

Postponed
This is the method that use those installations that have a
previous stock of items and the staff replace them depending
on the sales. To use it you should select the option ‘Screens
control by stock in manufacturing’ of the Automatic
printout configuration.
The working is easy; you have to configure the items with a
maximum and minimum stock. When the stock of an item is
under minimum, the program will automatically generate an
order of this item to the kitchen with a total of units that will be
the difference between the maximum and the current stock.

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