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Ika Natassa

Project Leader - Wholesale Transaction Banking at Bank Mandiri

Ika Natassa is a banker, writer, and an aspiring photographer. After her apprenticeships in Australia’s
Department of Primary Industry and Fisheries in Darwin and ACTEW Corporation Limited in Canbera, she
joined Bank Mandiri in 2002 and has been climbing the corporate ladder in this company ever since. In 2008,
she was awarded with The Best Change Agent at Bank Mandiri for her active role in corporate culture
implementation in the bank. She was recently awarded for 2010 Best Employee Award at her company.

In 2004, she was one of the ten finalists of Cosmopolitan magazine Fun Fearless Female. She was also awarded
with the title Women Icon from The Marketeers in 2010. In the same year, she finally decided to self-publish
her first book Underground with the assistance of Indonesia’s first and only self-publishing company Also with Nulisbuku, she supports the Writers 4 Indonesia project which publishes collections
of stories and essays from Indonesia’s prominent and new authors, donating the whole royalty payments from
the books for the recovery of disaster victims in Merapi, Wasior, and Mentawai.

She currently holds two positions at Bank Mandiri - Senior Commercial Banking Analyst under the Directorate
of Commercial and Business Banking and Project Leader of Wholesale Transaction Banking under the
Directorate of Change Management Office. She also currently teaches at Bank Mandiri’s Commercial &
Business Banking Academy and Culture & Change Academy, is currently writing her fourth book, and taking
up photography as a new hobby.

Relationship management, loan portfolio management, financial and business feasibility analysis, project
management, wholesale transaction banking, corporate culture.

Senior Relationship Manager - Wholesale Transaction Banking at Bank Mandiri
January 2012 - Present (1 year 2 months)
Managing a portfolio of wholesale transaction banking clients with current portfolio value of (eqv. in IDR)
900 billion.
1 recommendation available upon request

Project Leader - Wholesale Transaction Banking at Bank Mandiri

April 2010 - Present (2 years 11 months)
Managing the implementation of bank-wide strategic initiatives to strengthen Bank Mandiri's position in
wholesale transaction banking in Southeast Asia. Projects completed including: business process
re-engineering of corporate and commercial loan process, business process re-engineering of trade and bank

guarantee process, and cash management enhancement.
2 recommendations available upon request

Project in Charge - New Commercial Loan Proposal Implementation at Bank Mandiri

January 2011 - June 2011 (6 months)
Managed and coordinated the implementation of new loan proposal (NAK+CBI) for the commercial segment
in Commercial & Business Banking Directorate, Bank Mandiri

Bank-wide Business Alliance Strategy Formulation Team at Bank Mandiri

January 2010 - June 2010 (6 months)
Served as contributing member of a strategic team formulating Bank Mandiri's bank-wide business alliance
system, including approach strategy, reward and recognition system, and value-chain business

Senior Commercial Banking Analyst (Senior Manager) at Bank Mandiri

April 2009 - April 2010 (1 year 1 month)
Monitoring day-to-day operations of Bank Mandiri's commercial banking centers in Western Indonesia area.

Counterpart to Boston Consulting Group at Bank Mandiri

June 2009 - January 2010 (8 months)
Counterpart to Boston Consulting Group team in formulating Bank Mandiri Corporate Plan for 2010-2014,
conducting bank-wide research and contributing member to the wholesale transaction banking strategic
initiatives team.

Senior Relationship Manager at Bank Mandiri

February 2004 - April 2009 (5 years 3 months)
Managed a portfolio of commercial banking clients with total loan limit of IDR 650 billion. Key
performance indicators as of 2009 are as follows: profitability 130%, fee based income 1.617%, loan
portfolio exposure 254%, new business expansion 372%, and funding portfolio 101%.

Apprentice in the Corporate Finance Division at ACTEW Corporation Limited - Canberra, Australia
October 1998 - November 1998 (2 months)
Assisted the division in preparing budget template and financial spreadsheets, cross-referenced company's
fixed assets with the Oracle Fixed Asset Register, and performed debt collection function in the retail and
corporate customers' water and electricity billing.

Apprentice at Department of Primary Industry and Fisheries - Darwin, Australia

September 1998 - October 1998 (2 months)
Performed cross-departmental tasks such as analyzing the Equal Opportunity Management Plan, taking blood
samples from cattles and conducting Eliza test, drafting farm business profit reports, live cattle reports, and
press summary for the Taste of the Territory project, conducting field visits to Australian produce exporters in
the Northern Territory area.

Culture and Change Academy - Bank Mandiri
Corporate Culture Trainer
2010 to Present
A certified trainer for corporate culture at Bank Mandiri

Commercial and Business Banking Academy

Commercial Banking Trainer
2010 to Present
A certified trainer on the subjects of commercial banking business and technical skills at Bank Mandiri.

Corporate Culture Implementation Team

Chief Operating Officer
2009 to 2010
Lead the corporate culture implementation team at Commercial Banking Directorate, Bank Mandiri

BSMR Level 1
BSMR 2009

Honors and Awards

Mandiri Best Employee for Managerial Category
Bank Mandiri
January 2010
Received this award for outstanding involvement and innovation in corporate culture implementation in Bank
Mandiri and achieving excellent key performance indicators (financial results).

The Best Change Agent

Bank Mandiri
January 2008
Received this award for innovation and involvement in corporate culture implementation in Bank Mandiri.

Nominee for The Talented Young Writer Category

Khatulistiwa Literary Award

The Best Presenter at Corporate Culture Change Agent Sharing Forum

Bank Mandiri

Women Icon Award
The Marketeers

Top Graduate - Officer Development Program

Bank Mandiri
Top number one graduate from Officer Development Program - a one-year extensive banking education
program (covering areas of consumer banking, commercial and corporate banking, credit card business, risk
management, people management, treasury and capital market) at Bank Mandiri.

Top Ten Finalist - Fun Fearless Female

Cosmopolitan Magazine Indonesia

Outstanding Student
ExxonMobil Scholarship Foundation
Received this award for outstanding academic achievement and community development involvement.

A Honor Roll
Stanton High School

A Very Yuppy Wedding
Gramedia Pustaka Utama October 9, 2007
Authors: Ika Natassa

Gramedia Pustaka Utama July 1, 2008
Authors: Ika Natassa

Antologi Rasa
Gramedia Pustaka Utama August 19, 2011
Authors: Ika Natassa

Gramedia Pustaka Utama August 2, 2012
Authors: Ika Natassa

Underground October 1, 2010

Authors: Ika Natassa

Skills & Expertise

Portfolio Management
Relationship Management
Project Management
Commercial Banking
Credit Analysis
Credit Risk
Corporate Finance
Financial Analysis
Risk Management
Cash Management

Indonesian (Native or bilingual proficiency)
English (Native or bilingual proficiency)

Universitas Sumatera Utara (USU)
Bachelor of Economics, Accounting, 1997 - 2002
Activities and Societies: Association of International Youth Exchange Alumni

Stanton High School, Iowa, USA

Diploma, 1995 - 1996
Activities and Societies: Arts, Drama, Yearbook Committee, Pep Club, High School Choir

writing, photography, traveling, public speaking

Ika Natassa
Project Leader - Wholesale Transaction Banking at Bank Mandiri

3 people have recommended Ika

"Ika is one of my favorite Indonesian writers. Her writing could move me and inspire me to write even more.
The strong characters in her book and her ability to keep the characters alive thru many ideas she has, never
ceased to amaze me. We've been working together in, my online self-publishing company, to
help her realize her many ideas, from tweet collection book to her own illustrated calendar, we try our best to
support her and I believe Ika will always be as inspiring as she always been in many years to come."
— Aulia Halimatussadiah, Chief Technology Officer,, worked directly with Ika at Gramedia
Pustaka Utama

"There is only one word to describe Ika Natassa; "Brilliant" As she was appointed to be the Project Leader of
Wholesale Transaction Banking at Bank Mandiri, I was assigned to assist her as Co-Project Leader to engage
various strategic initiatives within Wholesale Transaction Banking. It was not an easy task since wholesale
transaction banking is one of the toughest segments. However, she got the job done. Ika Natassa is a role
model leader who has an extensive knowledge, widespread network, the ability to lead effectively and the
ability to solve problem efficiently. She is the type of leader that will make you feel comfortable to work for
as she has no boundaries for transfer of knowledge, open minded and has a friendly gesture. Moreover, Ika
Natassa’s easy going approach, hardwork credo and out of the box thinking I believe are the key success for
her career acceleration in Bank Mandiri. Moreover, her persistence but with courteous approach makes her
popular among senior management in Bank Mandiri. One unique trait that also defines Ika Natassa is her
ability to multitask. I am still amazed how she manages to do her daily job as an analyst, responsible as
Project Leader of Wholesale Transaction Banking and still have the time to write a book. Her
“extracurricular” activity has produced 3 books and I believe she won't stop there. I am pleased have worked
for a personality like Ika Natassa and I will be delighted to work with her again. I am assured that she will
achieve greater success in her bright future career."
— Yessa Arthur Erriadita, Co-Project Leader - Wholesale Transaction Banking, Bank Mandiri, reported to
Ika at Bank Mandiri

"Ika was my colleague at Commercial Banking Bank Mandiri. I already heard her creativities &
achievements in & outside of workplace long time before i actually meet her; even when that time we were in
different cities. As I guessed, employee with superb talent & achiever like her will be moved to Head Quarter
to get more challenging role & better position in this company. In a short time together in Commercial Head
Quarter I was involved in several project with her and more than enough to prove her quality that was heard
before. No doubt that Ika will become future top leader at Bank Mandiri or anywhere and also more sucess

with her books."
— Suryo Prasetya, Product Manager, Bank Mandiri, worked directly with Ika at Bank Mandiri

Contact Ika on LinkedIn