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Pricing Guide

Retail Software
Here’s What We’ll Cover

Pricing
$
Pricing
models ranges

!
$
$
Unexpected Pricing of
costs popular systems
Two Common Pricing Models

An upfront sum for the license to own the


software and use it in perpetuity. This is
the more traditional model and is most
common with on-premise applications.
Perpetual License

A monthly fee to use the software for a


specific amount of time. Subscription
pricing became popular with the advent
of Software as a Service (SaaS).

Subscription
Comparing Costs by Pricing Model
Upfront costs Recurring costs Other costs

Perpetual License

HIGH MEDIUM LOW

Subscription

LOW MEDIUM LOW


Perpetual License Costs
• Perpetual license fee

• Point-of-sale equipment costs
• Customizations
Upfront costs
• Installation/setup
• Integration with existing systems

• Maintenance (updates, patches & upgrades)


• Premium support services

• Merchant account fees

Recurring costs

Customization and integration costs can be significant--often as much or more than the
! software--if you choose to change the software substantially.
Subscription Costs
• Point-of-sale equipment costs

• Customizations
• Installation/setup
Upfront costs
• Integration with existing systems

• Subscription fee
• Premium support services

• Merchant account fees

Recurring costs

Customization and integration costs are often less costly simply because SaaS systems have not
! provided as much flexibility in this area. Although that is changing as SaaS systems evolve.
Total Cost of Ownership
While a perpetual license may cost more upfront, the total cost of ownership
typically converges with subscription packages over time.
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Total cost of ownership
converges over time.

Cost ($)

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10

Perpetual License Subscription

Visit our Total Cost of Ownership Calculator for a more detailed estimate.
Perpetual License Price Ranges

Enterprise

Mid-range $7,000-$15,000/terminal

License
fee
Starter $1,250-$7,500/terminal

$600-$1,500/terminal

Functional breadth and depth


Subscription Price Ranges

Enterprise

Mid-range $400-$999/terminal

Monthly
fee
Starter $130-$450/terminal

$49-$150/terminal

Functional breadth and depth


Often Overlooked Costs

This can be a major expense for buyers requiring


many POS terminals or on-premise servers.
Hardware &
equipment

Often web-based training is included, but


vendors will charge for in-person training.
Training

While this can be done in-house, most will want


to pay the vendor to transfer data.
Data migration
Pricing for Popular Packages

Product Pricing Model Starter Mid-Range Enterprise


Perpetual 

Ambur POS 6 $999 N/A N/A
License Fee

Perpetual License
Counterpoint 9 $1,190 N/A N/A
(per concurrent user)

GotMerchant Subscription
Retail POS 4 (terminal/month) $69 N/A N/A

Perpetual
iVend POS 2 $1,099 $1,166 $1,130
License Fee
Perpetual 

Lavu POS 13 $895 $1,495 $2,495
License Fee

Microsoft Perpetual 

$999-$1,299 N/A N/A
Dynamics 8 License Fee
Openbravo Subscription
$300-$888 $225-$875 $225-$1,200
Commerce 14 (terminal/year)

Subscription
Revel POS 9 $49 N/A N/A
(terminal/month)

Subscription
ShopKeep POS 1 $49 N/A N/A
(terminal/month)

Subscription
Silver 5 $59-$129 N/A N/A
(terminal/month)
Pricing for Popular Packages Continued

Product Pricing Model Starter Mid-Range Enterprise


Subscription
Square 3 2.75-3.5% N/A N/A
(% of transactions)

Subscription
Vend 7 $0-$35 $59-$85 $169
(terminal/month)
Perpetual
License Fee $3,000 $7,500 $15,000
Amber POS 9,10
Subscription
$149 $269-$399 $499-$999
(terminal/month)

Perpetual
Unavailable Unavailable Unavailable
License Fee
Epicor Retail 15
Subscription
Unavailable Unavailable Unavailable
(terminal/month)

Perpetual
N/A $1,500-$1,800 $1,250
GoldTech Retail License Fee
Manager 9,16 Subscription
TBA TBA TBA
(terminal/month)

Perpetual
$1,098 N/A N/A
License Fee
LightSpeed POS 11,12
Subscription
$89 N/A N/A
(terminal/year)
Sources of Pricing Data
The pricing information included in this presentation was collected from the vendors' websites in April and May 2014. Software Advice is not in a position to
provide detailed price quotes on behalf of these vendors, and this data should not be considered as such. The information is simply a compilation of what is
publicly available online. Buyers should contact the software vendor for actual pricing. Below is a list of sources for where this information was collected:
!
1. http://www.shopkeep.com/pricing

2. https://store.ivend.com/c-35-ivend-pos.aspx

3. https://squareup.com/pricing

4. http://www.gotmerchant.com/retail-pos-system.php

5. https://www.ncrsilver.com/pricing.html

6. http://shop.amburapp.com/products/ambur-ipad-pos-license

7. http://www.vendhq.com/pricing

8. http://www.pointofsaledynamics.com/Microsoft-Dynamics-Software/b/6192411011?ie=UTF8&title=Microsoft+Dynamics

9. Pricing information obtained directly from vendor.

10. http://amberpos.kajabi.com/sp/2689-fe2689

11. http://www.lightspeedretail.com/cloud/pricing/

12. http://www.firmology.com/2013/10/09/stay-on-par-with-a-better-pos-system-for-your-business/

13. http://lavu.com/ipad-pos/lavu-pricing

14. http://www.openbravo.com/products-editions-pricing

15. Vendor unable to provide pricing information at the time of publication.

16. Vendor offers volume discount pricing.

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