ICICI Academy for Skills

For the next couple of decades, India is going to have a large supply of young people
who will be ready to join the workforce and participate in the economic development.
Providing livelihood to the youth will be essential to ensure their effective participation
in the growth of the country. As a step in this direction, ICICI Foundation for Inclusive
Growth launched ICICI Academy for Skills in October 2013 to impart vocational
training to the youth.

Key Features
ICICI Academy offers vocational skill building programmes of 12 weeks duration where
the focus is on providing industry-relevant, practical training on a pro bono basis to
make the youth employable. In addition, training is also provided on communication
skills, financial literacy and how to adapt to an organised working environment.
The technical skills and office skills courses are conducted at residential and non-
residential centres, respectively.
Non-residential centres – Bengaluru, Bhubaneswar*, Chennai, Guwahati,
Hyderabad, Kochi*, Kolkata*, Lucknow*, Mysuru*, Nagpur*, New Delhi*, Pune,
Trichy*, Vijayawada*, Zirakpur*
Residential centres – Coimbatore, Durg**, Indore**, Jaipur, Narsobawadi and Patna
* Centres offer only Retail Sales/Office Administration courses exclusively for women
** Joint initiative with the Government of Chhattisgarh and the Government of Madhya Pradesh respectively

The courses being offered are:

Technical Skills

l Electrical & Home Appliance Repair

Knowledge Partner: Schneider Electric India Foundation
Ÿ Introduction to wires and understanding different types, gauges and colour codes
Ÿ Introduction to usage of tools and safety precautions while using tools
Ÿ Cable joints and terminations
Ÿ Electrical accessories and their uses
Ÿ Connection of electrical accessories
Ÿ Understanding wiring diagrams and layouts
Ÿ Causes of electric shock, first aid, safety tips and prevention
Ÿ Purpose of earthing and making of earthing pit
Ÿ Properties, types and uses of conductors and insulators
Ÿ House wiring including planning, making layout plan and cost estimation
Ÿ Repair, maintenance and troubleshooting of home appliances

l Pumps & Motor Repair

Knowledge Partner: Crompton Greaves Ltd.
Ÿ Fundamentals of pumps and motor sets
Ÿ Components of pumps and motor sets
Ÿ Pump and motor set installation, operation and troubleshooting
Ÿ Different types of pumps (centrifugal, jet, submersible, dewatering, suction etc.)
Ÿ Detailing of induction motors
Ÿ Concept of motor connection
Ÿ Electrical measurement instruments
Ÿ Operation of diesel engine pump sets
Ÿ Piping connections including fitting, valves, sealing, packing, couplings and bearings
 l Refrigeration & AC Repair
Knowledge Partner: Blue Star Ltd.
Ÿ Understanding heat and pressure measurement
Ÿ Vapour compression, refrigeration cycle and its components
Ÿ Types of air conditioners (split AC and window AC)
Ÿ Parts of an air conditioner (electrical and non-electrical)
Ÿ Charging and evacuating a refrigerant system
Ÿ AC installation procedure (split AC and window AC)
Ÿ Service and maintenance of air conditioners
Ÿ Checking compressor and refrigerator electrical circuits
Ÿ Troubleshooting and repair of different refrigeration products

l Central Air Conditioning

Knowledge Partner: Voltas Ltd.
Ÿ Understanding heat and pressure measurement
Ÿ Understanding principles of air conditioning
Ÿ Basics of electrical connections
Ÿ Refrigerants and their properties
Ÿ Components of air conditioning systems
Ÿ Cooling towers and their operation
Ÿ Air Handling Units (AHU) and their operation
Ÿ Chiller Unit – working principle & troubleshooting
Ÿ Pressure testing & commissioning
Ÿ Preventive maintenance & servicing

l Paint Application Techniques

Knowledge Partner: AkzoNobel India Ltd.
Ÿ Learning the different types of paints and their uses
Ÿ Application of paint on different surfaces/substrates (masonry wall, wood, metal,
roof, stone, roof tiles)
Ÿ Learning paint components (pigments, binders, solvents, additives, extender) and
how it influences the paint quality
Ÿ Practising paint application (interior and exterior surfaces) on new surfaces and
existing surfaces (repainting)
Ÿ Using the colour properties in selecting paint as part of creative design
Ÿ Understanding the elements of paint disposal
Ÿ Using safety equipment and guidelines, and following basic first aid procedures to
ensure a safe work environment
Ÿ Understanding the causes, remedy and prevention of common paint problems

l Retail Café Operations

Knowledge Partner: Amalgamated Bean Coffee Trading Company Ltd.
Ÿ Introduction to customer service
Ÿ Order taking, serving order and up-selling
Ÿ Working with POS system and understanding difference between cash counter
and POS
Ÿ Introduction to coffee and coffee beans
Ÿ Operation of coffee machine
Ÿ Handling of food, beverage and merchandise
Ÿ Café opening, equipment check, machinery set up and miscellaneous tasks
l Tractor Mechanic
Knowledge Partner: Mahindra & Mahindra Ltd., Auto Farm Sector
Ÿ Learning tractor basics and its uses
Ÿ Fundamentals of measuring instruments
Ÿ Understanding 4-Stroke Diesel Engine
Ÿ Understanding Transmission
Ÿ Understanding Hydraulics
Ÿ Different types of steering, dismantling and assembling sequence of steering unit
& linkages and critical settings
Ÿ Understanding Front Axle
Ÿ Understanding Tractor Electricals
Ÿ Hitching & unhitching of implements and tractor driving with primary & secondary
tillage implements
Ÿ Troubleshooting, repairing and periodical maintenance of tractor

l Lab Assistant at Diagnostic Centres

Knowledge Partner: Thyrocare Technologies Ltd.
Ÿ Introduction to healthcare industry and its various segments
Ÿ Introduction to human anatomy, understanding the circulatory and urinary system
Ÿ Understanding change for all different clinical tests and samples pertaining to the
same
Ÿ Learning about the various gadgets for sample collection and their appropriate usage
Ÿ Understanding the different sample collection sites and their importance
Ÿ Learning about the safety measures to be followed and hazards management
Ÿ Introduction to sample preparation, techniques involved and quality
Ÿ Understanding the various point of care tests, their importance, the devices,
sample types and collection protocols
Ÿ Understanding customer services pre, during and post collection, how to manage
and assure quality of the sample collected, the business ethics and opportunities
Ÿ Learning about camps and marketing strategies, the automations, technologies,
education and growth opportunities in this industry.

l Two & Three Wheeler Service Technician

Knowledge Partner: TVS Training & Services Ltd.
Ÿ Understanding basic components & functioning of two & three wheeler
Ÿ Understanding types of engines
Ÿ Understanding 2 stroke and 4 stroke working principles
Ÿ Construction and operation of engine, supporting systems, transmission systems,
chassis, wheels & tyres, steering and braking systems
Ÿ Electrical components, wiring and their functions
Ÿ Troubleshooting, repairing and periodical maintenance of two & three wheeler

Office Skills
l Selling Skills
Ÿ Introduction to Sales
Ÿ Understanding frontline selling
Ÿ Sales planning and its importance
Ÿ Understanding various sources of lead generation
Ÿ Understanding the importance of lead tracking
Ÿ Understanding Pre call preparation and its importance
Ÿ Learning to open call, develop need, probe customer, propose solution, eliminate
doubts and close call
Ÿ Maintaining customer relationships
Ÿ Conducting follow-up activities
 l Retail Sales
Ÿ Introducing the learners to the world of retail and explaining the activities involved
in offering retail products and services
Ÿ Explaining the advantages and features of retailing
Ÿ Introducing the learners to various types of retail stores
Ÿ Familiarising the learners on concepts of retail store operations
Ÿ Training the learner on opening a conversation, developing a need, proposing a
solution, eliminating doubts and closing a sale
Ÿ Explaining the features of merchandising and various retail products
Ÿ Training learners on maximising sales through maintenance of good customer
relationships

l Office Administration
Knowledge Partner: Tally Solutions Pvt. Ltd.
Ÿ Complete office management like managing filing systems, maintaining office
supplies and using office equipment such as photocopier, printer, fax, etc.
Ÿ Understanding basics of accounting such as debit and credit
Ÿ Recording transactions in accounting software (Tally)
Ÿ Learning administrative skills like handling office visitors, attending telephone
calls, handling business correspondence and making travel arrangements
Ÿ Learning the basics of banking
Ÿ Writing formal letters & business emails

l Web Designing
Knowledge Partner: NIIT Ltd.
Ÿ Learning the common features and parts of a computer
Ÿ Learning to use the internet
Ÿ Working with Windows and Microsoft Office
Ÿ Understanding elements of visual communication
Ÿ Understanding elements of design
Ÿ Understanding visual perception & techniques
Ÿ Understanding and usage of Adobe Photoshop
Ÿ Understanding and usage of Adobe Dreamweaver
Ÿ Introduction to programming logic & techniques
Ÿ Learning HTML5 Programming

Knowledge Partners & Placement Partners

In order to ensure that the courses are relevant to the industry, the content design, setting up of laboratories and training of trainers is
undertaken by Knowledge Partners who are leaders in their respective industries. ICICI Academy for Skills is partnering with various
organisations as Placement Partners. Over 400 companies have participated in the placement process so far.

Employment Opportunities
A job portal has been designed to facilitate employment for the candidates completing the courses. Leveraging on the corporate
relationships of the ICICI Group, this portal is being promoted among other corporates through print and digital media. Employers keen to
consider such trained youth for employment can register and recruit candidates through the portal.
NORTH 12. ICICI ACADEMY FOR SKILLS, TRICHY
1. ICICI ACADEMY FOR SKILLS IN PARTNERSHIP FOR ICICI Bank Ltd., Third Floor, A-10,
DIRECTORATE OF SPORTS & YOUTH WELFARE, GOVERNMENT Lakshmi Arcade, Thillai Nagar,
OF MADHYA PRADESH Trichy - 620018, Tamil Nadu
Parijat College, Patwari Halka 27, Tel: 07708947321 / 09489003331
Survey 43/1/1 to 43/1/20, Village Dudhiya, 13. ICICI ACADEMY FOR SKILLS, VIJAYAWADA
Indore - 452016, Madhya Pradesh D No 59 - 8 - 13, Swayam Siddha Complex, 1st Floor,
Land Mark: Near Pitambara Dham, Nemawar By Pass, Kalandi Gayatrinagar, Polyclinic Road,
Midtown (Opposite Sahara City) Vijayawada - 520008, Andhra Pradesh
Tel: 0731 6628700 Tel: 0866 3245576
2. ICICI ACADEMY FOR SKILLS, JAIPUR EAST
Block No. 6, Jaipur Stock Exchange Building, 14. ICICI ACADEMY FOR SKILLS, BHUBANESWAR
J.L.N. Marg, Near Gaurav Tower, Ultimate Tower, 1st Floor,
Jaipur – 302017, Rajasthan Laxmisagar, Cuttack Road,
Tel: 0141 5184300 Bhubaneswar - 751006, Odisha
3. ICICI ACADEMY FOR SKILLS, LUCKNOW Tel: 08260090692
1st Floor, 39 Chandralok Colony, Aliganj 15. LIVELIHOOD COLLEGE & ICICI ACADEMY FOR SKILLS, DURG
Lucknow - 226024, Uttar Pradesh BSP Higher Secondary School, Sector 6, Street 17, Near A Market,
Tel: 0522 4930350 Bhilai - 491001, Chhattisgarh
4. ICICI ACADEMY FOR SKILLS, NEW DELHI Tel: 09039040070 / 09039050070
2212/64, First Floor, Gurudwara Road, 16. ICICI ACADEMY FOR SKILLS, GUWAHATI
Karol Bagh -110005, New Delhi Nirmal Bhawan, Nilomani Phukan Road,1st Floor,
Tel: 011 40021751 H.No. 15, Christian Basti,
5. ICICI ACADEMY FOR SKILLS, ZIRAKPUR Guwahati - 781005, Assam
SCO-64, Chandigarh - Patiala Road, Tel: 0361 2341015 / 8822 688220
Zirakpur - 140603, Punjab 17. ICICI ACADEMY FOR SKILLS, KOLKATA
Tel: 01762 316664 ATC Logistics Pvt Ltd.,
SOUTH 3/5 Jessore Road, Madhyamgram,
6. ICICI ACADEMY FOR SKILLS, BENGALURU Kolkata - 700129, West Bengal
2nd Floor, West Wing, 4/10, Tel: 08282921494 / 07890258575
Mythiri Center, Hosur Main Road, Bommanhalli, 18. ICICI ACADEMY FOR SKILLS, PATNA
Bengaluru – 560068, Karnataka Vaus Springs, 3rd Floor, Ashiana Digha Road,
Tel: 080 33194800 Near Passport Office,
7. ICICI ACADEMY FOR SKILLS, CHENNAI Patna - 800014, Bihar
ICICI Bank Towers, 24, South Phase, Tel: 0612 3072131
Ambattur Industrial Estate, Chennai - 600058, Tamil Nadu WEST
Tel: 044 40207550 19. ICICI ACADEMY FOR SKILLS, NAGPUR
8. ICICI ACADEMY FOR SKILLS, COIMBATORE 2nd Floor, Salasar Plaza, Opp. Gandhibagh garden,
RIPS Campus, Madukkarai Market Road, Sundarapuram, Near Kali Mata Mandir, Gandhibagh,
Coimbatore - 641021, Tamil Nadu Nagpur - 440002, Maharashtra
Tel: 0422 3210110 Tel: 07769960099 / 08551007718
9. ICICI ACADEMY FOR SKILLS, HYDERABAD 20. ICICI ACADEMY FOR SKILLS, NARSOBAWADI
JVL Tower, Opp. Telangana State Assembly, Nampally, Near Gurudatt Hotel, Taluka Shirol,
Hyderabad – 500004, Telangana District Kolhapur - 416101, Maharashtra
Tel: 040 48493340 Tel: 02322 270223
10. ICICI ACADEMY FOR SKILLS, KOCHI 21. ICICI ACADEMY FOR SKILLS, PUNE
Above ICICI Bank Ltd., 1st floor, Parekkattil Towers, 455/56 Raviwar Peth, P.B.No 581,
Opp. Welcare Hospital, Vytilla Phadke Houd,
Kochi - 682019, Kerala Pune - 411002, Maharashtra,
Tel: 0484 3206915 / 0484 3190457 Tel: 020 30174700
11. ICICI ACADEMY FOR SKILLS, MYSURU
For queries contact our placement team
ICICI Bank Ltd., Deekshas Setty Mansion,
Tel: 7045152260, 9619495467
CH 34 / 2.3.4, Ramvilas Road,
Email: kittu.sharma@icicifoundation.org
Mysuru - 570024, Karnataka
archana.karode@icicifoundation.org,
Tel: 0821 3240099 / 0821 3240100

www.ias.icici.org www.icicifoundation.org
Our Knowledge Partners