The first tour, in the modern sense, was made in 1841 by Thomas Cook, who offered service packages

around the world, quickly gaining ground not only in England but also in other European countries
and the United States. The company is still a driving force in the travel industry, although the
ownership structure has changed several times.

Functions of TOUR-OPERATOR
Planning a tour
Arranging a tour
Adivice on sightseeing
Travel management
Evaluate the options available
Promotion
Sales and marketing
Functions of TRAVEL AGENCY
Provision of Travel Information
Preparation of Itineraries
Liaison with provider of services
Planning and Costing Tours
Ticketing
Provision of Foreign Currency
Insurance
Criteria

for differentiation
Criteria for differentiation Tour operator

Travel Agency

1.Function fulfilled Intermediary agent Producer

2.Taking the risk No major commercial risks Commercial risks

3.The investment effort Low investment Important investments

4.Source of revenue generation Commission commercial additives

5.Operating capital Reduced Big and very big

6.Staff needed Very small and very small Large relative staff

7.Relationship with the tourist Direct and permanent contact Contact low

8.Operating equipment Reduced, installations of strict necessity Important, expensive and performing

9.Demand formation Modify, segment demand Create the request

10.Main Operations Outgoing and incoming operations Mainly outgoing

11.Field of activity Local or regionaL National and international

12.Relations with tourism authorities Simple, related to the conditions of Complex, related to strategy
establishment and operation development
 Federation of Saint Kitts and Nevis

Destination Saint Kitts and Nevis, officially: the Federation of Saint Christopher and Nevis, two
tropical islands in the caribbean sea and part of the leeward islands, are situated about 400 km east of
Puerto Rico. Formerly they belonged to a british colony in the west indies from 1882 to 1983, known
as saint christopher-nevis-anguilla.
The newest nations in the western hemisphere shares maritime borders with Antigua and Barbuda,
Netherlands (sint maarten), Venezuela, montserrat (united kingdom), and saint barthélemy (france).
The islands have a combined land area of 261 km², making it the smallest sovereign country in the
americas.

He twin-islands are of volcanic origin, high central peaks covered with tropical rainforest dominate
the landscape.
Highest peak is mount liamuiga on st. Kitts at 1,156 m.
Saint Kitts and Nevis has a population of 52,000 inhabitants. Capital city is Basseterre, founded in
1627 (not to be confused with Basse-Terre, the administrative capital of Guadeloupe). Spoken
languages are English (official) and Creole.
Brimstone Hill Fortress
The chief historic attraction on st. Kitts is Brimstone Hill Fortress. The UNESCO World Heritage
Site towers 230 m (750 ft) above the Caribbean, took 100 years to build, and is partially restored it is
of historical, cultural and architectural significance: a monument to the ingenuity of the british
military engineers who designed it and to the skill, strength and endurance of the African slaves who
built and maintained it. One of the best preserved historical fortifications in the Americas .Heritage
towers 230 m (750 ft) above the Caribbean, took 100 years to build, and is partially restored.

• Visitors from the United States and Canada only need proof of citizenship to enter the
island. Nationals of all other countries need a valid passport, and citizens of 96 countries do
not need a visa. An onward/return ticket and proof of sufficient funds may be required. The
government has dredged the main harbor on st. Kitts to accommodate cruise ships.
In 2002, approximately 67,531 tourists arrived on the islands. Over half of these visitors were
from the United States.
 Mount Liamuiga and Black Rocks
• Not for the faint-hearted or the unfit, the steep hike to the crater of dormant volcano mount
Liamuiga rewards walkers with great views of neighbouring islands from st kitts' highest
point, at 1155m. Guided tours start in belmont estate and take about two hours each way.
Dramatic cliffs formed by the erupting volcano many years ago can be seen at black rocks,
near the village of saddlers. It's a breathtaking sight – despite the presence of cheap souvenir
and snack stalls.

St Kitts Scenic Railway

• The prettiest way to see st Kitts is from The Sugar Train, the island's scenic railway that
trundles around the coastline – it's the only one of its kind in the Caribbean. The colourful
double-decker train was formerly used to transport sugar from plantations to factory.
 • About a mile west of Basseterre on Old Road, you find bloody point, a spot that
represents a grim moment in Kittitian history. This was where, in 1626, about 2,000 Carib
Indians were massacred by joint French and British forces, pre-empting a plan by the caribs
to drive the foreigners from the island and take back their native land. Legend has it that the
blood from the slaughter ran for three days. There's not much here these days apart from a
plaque, but the road from this point sweeps up to a headland from where you can clearly see
the islands of saba and st eustatius – so it's a good stop for photographs.

Basseterre
The island's capital Basseterre (it was named by the French, meaning lower ground) has a relaxed,
slightly ramshackle appearance, with paint peeling from some of the fine Georgian buildings. The
main square – once the site of a slave market – was formerly known as Pall Mal l and the area around
the adjacent green clock tower and water fountain is known as Piccadilly Circus, or The Circus. While
it is difficult to spot many similarities with their namesakes, the Circus is as good a spot for people
watching as the London original.
• The Jumbo hotel is located in the Chisinau city of moldova, on the 23/3 Decebal avenue. The
hotel was founded in 2002

• Welcome to Hotel Jumbo!Our hotel is situated on the one of the main boulevards of the city,in
a couple minutes from center,15 km from the airport and 2 km from railway station.Special
location of the hotel allows you to get easily to any point of Chisinau .Near the doors of our
hotel circulates every kind of public transport that goes to center of Chisinau.The view in our
rooms opens you the beauty of the park and lake “Valea Trandafirilor”
• This strikingly designed, 4-star hotel in Chisinau offers soundproofed rooms with flat-screen
TV, free Wi-Fi internet, and free guarded parking. The spacious, air-conditioned rooms and
suites of the Jumbo Hotel feature a desk, minibar, and safety deposit box. A bathrobe and free
toiletries are provided in each bathroom.
Rich buffet breakfasts and Moldovan specialities are served in the Jumbo’s restaurant,
decorated with stylish lamps. Special diet options are prepared on request.
Chisinau Train Station and the Jumbo Shopping Mall and Leisure Centre are within a 10-
minute walk of the Hotel Jumbo. Shuttles can be booked at the 24-hour reception.
TYPE OF ROOM
Room for Newlyweds
Deluxe Suites
Double Room Euro
Junior Suite
Standard Double Room
Standard Single Room
Breakfast info:Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, American,
Buffet
JUMBO Restaurant & BarNice and comfortable restaurant, a stylish interior, very quiet and
secluded. Ideal for companies and couples, perfect for banquets on. Experienced cooks with
experience in Italy.
Main amenities
• 40 guestrooms
• Ski-in/ski-out access
• Casino
• Restaurant and bar/lounge
• Nightclub
• 24-hour business center
• Airport shuttle
• Terrace
• 24-hour front desk
• Coffee/tea in a common area
• Air conditioning
• Daily housekeeping
• Free buffet breakfast, free WiFi, and free parking
For families
• Rollaway/extra beds (free)
• Private bathroom
• Free toiletries
• Terrace
• Daily housekeeping
• Laundry facilities
What’s around

• Heart of Chisinau Rose Valley (16-minute walk)

• Zimbru Stadium (39-minute walk) Cathedral Park (45-minute walk)

• Holy Gates (2.1 mi / 3.5 km) Kishinev Cathedral (2.2 mi / 3.5 km)

• Government House (2.3 mi / 3.7 km) Arcul de Triumf (2.3 mi / 3.7 km)

• Stefan Cel Mare Park (2.3 mi / 3.8 km) National History Museum (2.4 mi / 3.9 km)