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Communication

Robert Antoniewicz
Meaning

• What is communication?

• It’s defined as, the management of


messages with the objective of creating
meaning
Terms
• Communicator

• Encoding

• Decoding

• Message

• Feedback

• Channel

• Noise

• Environment
Linear View
• Seen as a “one-way” form of communication.

• person sends a message and someone else


receives that message and interprets it on their
own.

• Verbal and non-verbal messages

• Everything someone says, or does, can be a part


of a message.

• Environment plays a big part in this form of communication


Interactional View

• Seen as a “two-way” process, involving a sender and


receiver of information who take turns speaking and
listening.

• Sender sends a message that can be understood


by receiver.

• Receiver decodes the message and responds.

• Communication is complete when receiver’s


response or feedback lets the sender know the
information was understood.
Interactional View

• In schools, interactional communication typically


happens when someone directs, explains, and/or
lectures, and others read, listen, understand, and
respond.

• These interactions are fairly routine in these


environments.
Transactional View

• This view is a little bit more complex than the


previous two.

• Roles of parties involved are sort of mixed, since


both parties assume both roles simultaneously.

• Both are considered communicators.


Transactional View
• Here is an example describing this type of communication:

• So at the same time Communicator A is sending a


message, she is also receiving a message from
Communicator B.

• At the same time Communicator B is receiving a


message, he is also sending information to
Communicator A.

• It is both of their responsibilities to develop and


understand the meaning of the message they received.
Things to consider…
• When communicating with colleagues, friends, or parents, take
into consideration the following:

1. The confidentiality of the message

2. How promptly you desire feedback

3. Your control over how the message is composed

4. Your control over the receiver’s attention

5. Your ability to assess the other’s understanding

6. The channel’s effectiveness in conveying detailed messages


Thanks for Listening!

• Thank you for listening to my presentation.

• If you have any questions please feel free to reach


out to me at ranton@ku.edu