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Robert Antoniewicz

• What is communication?

• It’s defined as, the management of

messages with the objective of creating
• Communicator

• Encoding

• Decoding

• Message

• Feedback

• Channel

• Noise

• Environment
Linear View
• Seen as a “one-way” form of communication.

• person sends a message and someone else

receives that message and interprets it on their

• Verbal and non-verbal messages

• Everything someone says, or does, can be a part

of a message.

• Environment plays a big part in this form of communication

Interactional View

• Seen as a “two-way” process, involving a sender and

receiver of information who take turns speaking and

• Sender sends a message that can be understood

by receiver.

• Receiver decodes the message and responds.

• Communication is complete when receiver’s

response or feedback lets the sender know the
information was understood.
Interactional View

• In schools, interactional communication typically

happens when someone directs, explains, and/or
lectures, and others read, listen, understand, and

• These interactions are fairly routine in these

Transactional View

• This view is a little bit more complex than the

previous two.

• Roles of parties involved are sort of mixed, since

both parties assume both roles simultaneously.

• Both are considered communicators.

Transactional View
• Here is an example describing this type of communication:

• So at the same time Communicator A is sending a

message, she is also receiving a message from
Communicator B.

• At the same time Communicator B is receiving a

message, he is also sending information to
Communicator A.

• It is both of their responsibilities to develop and

understand the meaning of the message they received.
Things to consider…
• When communicating with colleagues, friends, or parents, take
into consideration the following:

1. The confidentiality of the message

2. How promptly you desire feedback

3. Your control over how the message is composed

4. Your control over the receiver’s attention

5. Your ability to assess the other’s understanding

6. The channel’s effectiveness in conveying detailed messages

Thanks for Listening!

• Thank you for listening to my presentation.

• If you have any questions please feel free to reach

out to me at