R o a d m a p t o

the Megaplex

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 1
 Ta b l e o f C o n t e n t s

I n t r o d u c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

S t e p 1 . D a t a b a s e M o d e r n i z a ti o n . . . . . . . . . . . . . . . . . . . . . 4

S t e p 2 . U s e r E x p e ri e n c e M o d e r n i z a ti o n . . . . . . . . . . . . . . . . 8

S t e p 3 . A p p l ic a ti o n M o d e r n i z a ti o n . . . . . . . . . . . . . . . . . . 1 2

S t e p 4 . A v a i l a b i l it y M o d e r n i z a ti o n . . . . . . . . . . . . . . . . . . 1 6

S t e p 5 . S e curit y M o d e r n i z a ti o n . . . . . . . . . . . . . . . . . . . . 2 0

S t e p 6 . O p e r a ti o n a l M o d e r n i z a ti o n . . . . . . . . . . . . . . . . . . 2 4

S u m m a r y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 8

Ra p i d P e r f ormance Mea s urement:

Your Roadmap to Improved Project Delivery . . . . . . . . . . . . . . . . . 29

Megaplex
Cost of Availability Premium
A collection of server blades acting together
CURRENT MEGAPLEX DECREASE
as a single system using multiple types of Safety-Critical $20 $12 40%
operating systems, databases, and other Mission-Critical $18 $12 35%
computer resources. The Megaplex is Business-Critical $15 $10 33%
the cornerstone technology for the truly Task-Critical $10 $8 20%
integrated data center where resources are Task NonCritical $5 $5 0%
acting in virtualized peer collaboration. The The above chart depicts the relative cost of 1,000 Standish
Units (KSU) of work. The base cost for a noncritical task
Megaplex will operate Linux, Microsoft is $5 a KSU. The higher the reliability, security, and
Server, NonStop OS, OpenVMS, and readiness the greater the cost is per KSU. The highest level,
safety-critical, is $20 per KSU. The Megaplex shifts much
various types of Unix, including NonStop of the workload from higher-cost processing to lower-cost
OSS. The Megaplex will also integrate processing without sacrificing availability. KSU cost is
based on today’s price/performance and does not take into
databases such as Oracle, Sybase, DB2, account projected price/performance improvements.
NonStop SQL, and SQL Server.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 2
 I n t r o d uc t i o n

The industry is moving at light speed
toward a new era of computing based on the simple
premise of pay for play. Many of these pay-for-play
concepts are manifested in cloud computing, software
as a service (SaaS), service-oriented architecture (SOA),
business ecology, and other modern IT methods and
technologies. HP NonStop server systems already play a
vital role in these concepts, and will continue to do so,
as the industry transitions from vertical applications to
horizontal business services. The purpose of this white
paper is to provide a roadmap to move current
NonStop stovepipe applications into the fully
integrated data center, or what we call the Megaplex.
This paper comprises six steps to NonStop
modernization and to the Megaplex. Each step
includes: an introduction, a profile of a major
vendor and the technologies that help implement
the step, a modernization case study, a simulated return
on investment example, a benefit checklist,
and alternative vendor product.

The six steps are:

Step 1 Database Modernization: The process of moving from Enscribe, the Tandem
proprietary legacy file system, to HP NonStop SQL, the open standard relational
database. The vendor/product profiled is Carr Scott Software’s Escort SQL, a
transformation tool that allows the organization to move to a SQL database without
the need for reprogramming.

Step 2 User Experience Modernization: The process of moving from green screens to
modern graphical user interfaces (GUIs) and a web presence. The vendor/product
profiled is comForte’s Application Modernization Suite (AMS). AMS is a GUI builder
and code generator tool for Java development on the HP NonStop platform.

Step 3 Application Modernization: The process of changing the application so it reflects the
features and functions of current principles, processes, and techniques. There are many
ways to modernize an application. The vendor/product profiled is NuWave Technologies’
SOAP/AM. SOAP/AM is a middleware tool that builds Simple Object Access Protocol
(SOAP) messages between the HP NonStop environment and other standard IT
environments.

Step 4 Availability Modernization: The process of changing from the traditional availability
and disaster recovery methods to a continuous-readiness program. The vendor/product
profiled is Gravic’s Shadowbase®. Shadowbase provides for active/active processing
and zero-downtime migration and upgrades.

Step 5 Security Modernization: The process of changing the traditional security and
protection systems from passive to proactive. The vendor/product profiled is XYPRO
Technology Corp.’s XYGATE suite. XYGATE enhances security and compliance solutions
for the HP NonStop environment.

Step 6 Operational Modernization: The process of moving from a vertical structure to a

matrix structure by adding horizontal service views. The vendor/product profiled is HP’s
Systems Insight Manager (SIM). SIM provides hardware and software management for
NonStop, other HP systems, and non-HP systems including IBM mainframes.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 3
 Step 1:
D ata b a s e M o d e r n i z at i o n

Database modernization is the essential

first step toward modernization and the Megaplex. PRODUCT PROFILE
Product Profile
It is necessary to leverage the rest of the steps and
enable an asymmetrical modernization. For NonStop PRODUCT: Escort
Product: EscortSQL
SQL
systems, that means moving from Enscribe, the Tandem VENDOR:
Vendor:
proprietary legacy file system, to HP NonStop SQL, the Carr
Carr Scott
Scott Software,
Software Inc.
Inc.
open standard relational database. Without a relational 5 Windy
WindyHill
HillLane
Lane
database, data cannot be transparently shared across Duxbury,
Duxbury, MA
MA02332
02332
the enterprise using third-party and open source tools www.CarrScott.com
www.CarrScott.com •• 781-934-0989
781-934-0989
and technologies. That’s because many of the modern
ORIGINAL PREPARED
GUI, SOA, data mining, reporting, and development tools ENSCRIBE PROGRAMS ENSCRIBE PROGRAMS
require SQL-compliant standards to operate. There are
basically two ways to modernize the database: 1) extract ENSCRIBE PROGRAM ENSCRIBE PROGRAM

all the data, move it to a relational database, and at the Escort SQL
Enscribe FS
same time change all the application code; or 2) use Enscribe FS SQL FS
a database gateway, such Carr Scott’s Escort SQL (as
profiled). The first method is expensive, time consuming,
Disk Process Disk Process
and risky; the second is cost effective, quick, and safe.
If your data is already in a relational database, you can
move to Step 2.
ENSCRIBE ENSCRIBE SQL
DATABASE DATABASE DATABASE

Partner exchange
The question asks CIOs, Overview
“Do you have an active program to exchange Precious data is locked inside Enscribe files in NonStop
information with your partners?”
applications. The only way to access this data is through
NonStop programs developed by programmers with
17% intimate knowledge of the NonStop system. Common
25% capabilities embedded in SQL-compliant databases,
11% such as business performance management, predictive
analytics, and data mining, are well beyond the reach
47% of Enscribe. Couple that with the fact that 72% of IT
organizations use open source development tools/
products, a trend that will continue to grow. There is
light at the end of the tunnel for NonStop application
Yes, we have/had a concentrated effort: 25% developers, however. Escort SQL unlocks the Enscribe
Yes, but it is opportunistic: 47% data, opening the application to a multitude of common
No, but in our plan: 11% and open tools, services, and technologies developers
can use—all based on standard SQL data structures,
No plans: 17%
such as the Eclipse SDK.
The question asks CIOs, “Do you have an active
program to exchange information with your partners?”
Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 4
Four Major Features
1. Switch: Escort SQL converts Enscribe flat files to standard SQL data tables. Programs written for SQL
tables can immediately use the converted tables.

2. Intercept: Escort SQL is a database gateway that captures Enscribe flat file programming code in real
time and translates it into normal SQL statements. Enscribe programs can use the converted standard SQL
tables without reprogramming.

3. Dual Mode: Escort SQL allows the application to operate in dual mode. Some files can be left in
Enscribe and the application will access them as it normally does; when converted, it will switch over to
SQL intercept mode.

4. Steppingstones: Escort SQL enables an iterative approach to application conversion. Standish Group
CHAOS research shows this is the preferred method to modernization vs. a big bang approach.

Four Usages
1. Reuse: Escort SQL enables the reuse and sharing of HP NonStop-based data with other applications,
services such as data warehousing and operational data stores, and for reporting.

2. Integration: Escort SQL allows the integration of data into different applications using standard SQL
calls or through SOA products such NuWave’s SOAP/AM.

3. Migration: Because Escort SQL is a database gateway, Enscribe files can be replaced individually,
as can program code, either by hand or with open source/third-party tools/technologies. This allows
asymmetrical modernization.

4. Core: NonStop SQL provides the foundation to use the HP NonStop for mission-critical components, while
leveraging other applications running on other, less reliable platforms such as Linux, Unix, and Microsoft.

Strengths
Escort SQL installation and implementation is
straightforward. Users claim that installation takes
only a few hours, and with a two- to three-day class
they can become proficient in a week. Since there is
no need to reprogram, the value of access to a fully
relational database is rapidly realized. The iterative
process of refactoring and modernizing code leads to
more successful projects vs. the big bang approach (the
source of major failures and cost overruns).
Weaknesses
The biggest weakness of Escort SQL is that it only works
on HP NonStop systems and databases. Like many of the
HP NonStop third-party suppliers, Carr Scott Software is
a small software firm with a very loyal client base.
Summary
According to recent Standish Group research, 37% of IT
executives indicate heavy to moderate investment plans
in 2010 for modernization. Many of these executives are
looking for noninvasive ways to change and upgrade
applications, infrastructure, and other items, with zero
to minimal disruption to users and stakeholders. With
noninvasive methods, the IT department can make
changes easily. Escort SQL enables noninvasive changes
and upgrades. Carr Scott is customer focused, and its
references speak highly of the company. Escort SQL
has a high gain, high return on investment, and low
risk. In fact, it lowers the project risk while increasing
both system and staff utilization. Escort SQL is a solid
first step on the road to the Megaplex and NonStop
modernization.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 5
Makeover Makes BESS Stylish
BESS is a wire transfer and payment system used by
The NonStop SQL
major banks around the world. BESS fully supports
FED, CHIPS, SWIFT, and TELEX protocols and message DDL Replicator
formats. For many years BESS was considered the (SDR) is another
ultimate in wire transfer systems. Created by Data
Carr Scott product,
Architects in the early ’80s, BESS was built using TAL
and Enscribe, but sold through HP. SDR replicates
with the NonStop the SQL/MP DDL operations not
platform as
currently replicated by HP’s RDF. It
the hardware
foundation of works very closely with RDF to ensure
choice. Over the that data replication and DDL replication
years, customers
and Logica, which acquired Data Architects, added new
operations are performed in the correct
functionality and capabilities around the core product. sequence, thus guaranteeing the
For example, a web front end allowed the BESS screens backup database is logically the same
to be accessed securely over the bank’s intranet or
the external Internet. However, many functions that as the primary database. Like RDF,
required changes to the core were considered either too SDR operates efficiently and invisibly,
expensive or risky to undertake, largely because of the
requiring no operator intervention.
Enscribe database.
SDR provides an automated process for
In 2007, Logica began a modernization project to revamp
the BESS core product. One of the major hurdles of second, or multiple, site synchronization
the project was that during the quarter of a century of in cases of disaster to a computing
BESS services, most of the bank users had added their
installation. It is also a valuable aid in
own special functionality and business rules to the core.
Logica’s modernization project needed the “new core” system upgrades/replacements. SDR
to have minimal impact to these customer add-ons. In reduces administration staff time to
March 2009, Logica released the first version of the BESS
roadmap for the new BESS core. The heart of the new
make changes, so cost is reduced.
release was the migration from Enscribe to NonStop
SQL. This migration allowed Logica’s 23 major bank
clients to add new functionality such as data mining,
new business lines, and new process flows. It also
allowed Logica to undertake a number of fundamental Including implementation and training, Logica had the
improvements that would have been highly risky and first of the database converted and running with BESS
difficult to implement with the Enscribe files. within one week.
For a successful and cost-effective migration from BESS Logica continues the modernization rollout of BESS with
to NonStop SQL, Logica turned to Carr Scott Software great success. Logica is a $6 billion management and IT
and Escort SQL. Escort SQL provided the conversion consultancy company with 40,000 employees worldwide
from BESS’ Enscribe flat files to NonStop SQL without providing IT system integration, products, services, and
reprogramming. The process was straightforward. support.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 6
 Item Type Current Proposed Period
1 Report & ETL Cost $100,000 $25,000 Yearly
2 Development Cost $1,000,000 $900,000 Yearly
3 Software Packages Cost $500,000 $650,000 Yearly
4 Migration Cost $0 $175,000 One Time
5 New Product Cost $150,000 $0 Yearly
6 Gain $350,000
7 Payback (Months) 12

Simulated Returned on Investment Example

The table above provides an example of the type of
return an organization can expect by converting from
Enscribe to NonStop SQL using Escort SQL.
The first item is savings realized by using off-the-shelf
third-party tools for reporting rather than custom-
developed reporting tools. In addition, extract,
transform, and load (ETL) savings are realized by having
data in standard SQL form, which enables tools and
other systems across the enterprise to access the data
automatically and natively. This eliminates the expense
and time to design, build, and maintain Enscribe to N
format conversion routines.
The second item is for a 10-person development shop
where the increase in production should be 15% to 20%;
this example reflects a 10% increase in production.
The third item is the cost of software tools, including
conversion/modernization tools. Some of this cost will
be for the duration of the modernization effort, but over
the long term organizations will be able to use lower-
cost third-party or open source tools.
The fourth item is the cost of the migration, including
services, and the fifth item is new product savings
realized from having an open relational database.
In this example, the ROI is a one-year payback and third-
year gain of $350,000.

Benefit Checklist
1. Create opportunities for the organization to reuse the data for other applications, services, and reporting.

2. Create opportunities for the organization to develop data warehouses and operational data stores.

3. Create opportunities for the organization to integrate the data into different applications using standard
SQL calls.

4. Create opportunities for the organization to migrate both the application and data into another system and
SQL database.

5. Create opportunities for the organization to make changes to application services without changing the
entire application.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 7
 Step 2:
User Experience Modernization
User experience modernization is the
process of moving from green screens to modern GUIs
and a web presence. Nothing is more visible to users
and management than a modern GUI. The impact
of modernizing the user experience will change the
perception of the users and management regarding
the applications and the HP NonStop platform.
Adding a web presence opens up the application to
the greater world, thereby providing new value for
the application investment. This one change will
make a significant difference in productivity and user
acceptance. There are basically two ways to modernize
the user experience: 1) rewrite all the screens using
a GUI creation tool; or 2) use a conversion tool, such
as comForte’s Application Modernization Suite (as
profiled). The first method is expensive, time consuming,
and risky; the second is cost effective, quick, and safe. If
your screens and web presence are already converted to
GUIs, you can move to Step 3.
Demand Relief
The question asks CIOs, “In your opinion,
does having an SOA offer relief from
executive service demands?”
5% 7%
19%
25%
44%
Much relief: 7%
Relief: 19%
Some relief: 44%
Little relief: 25%
No relief: 5%
Roadmap to the Megaplex
Product Profile
Product: Application Modernization Suite
Vendor:
comForte GmbH
Alt-Ruppiner-Allee 74
16816 Neuruppin
Germany
+49-3391-4557-0 • www.comforte.com
Overview
The comForte Application Modernization Suite (AMS)
consists of two products: JPath and CSL. Both enable
application modernization using different, complementary
approaches. JPath helps build modern graphical user
interfaces through a rules-based conversion engine
for NonStop Pathway applications written in Screen
COBOL. CSL, on the other hand, implies a rewrite of the
presentation layer and thus can be seen as a strategic
solution. AMS lets organizations replace character-
based screens with visual components, such as buttons,
scrollbars, checkboxes, lists, images, and labels. The
suite uses a rules-based engine that allows the user to
feed in the character screens and have a first-pass GUI
product. AMS helps the developer move and change items
to get the user experience desired. Or, the out-of-the-box
screens can be used as delivered out of the rules engine,
if the user experience is acceptable. The applet that is
produced is standard Java and completely portable to
desktops and most popular browsers.
Copyright © 2010 The Standish Group International, Inc. 8
Four Major Features
1. Velocity: AMS comes up fast so users are productive right away. Screens are input into the rules-based
engine and come out in modern-looking displays.

2. Customization: An easy-to-use, point-and-click rule configuration tool takes the output from the rules
engine and allows the developer to change the screens to enhance the user experience.

3. Standards: AMS uses standard Java and the Eclipse SDK. This allows for integration with an array of
other services that use those same standards.

4. Multiple Data Streams: AMS supports Tandem 6530 terminal and IBM 3270 terminal data streams.
Streams for both types of terminals can be combined into a single GUI.

Four Usages
1. Reuse: AMS preserves the investment in user screens and inputs and allows the reuse of the work without
rewriting the application or displays. User input reuse promotes modernization and enhances an SOA.

2. Integration: AMS allows for the integration of existing user experiences with new user experiences to
provide a richer set of functions and features, such as a Logica BESS environment (profiled).

3. Migration: AMS offers a method to migrate screens and user experiences in an iterative and agile mode
while maintaining a fully functional production environment.

4. Core: AMS’ Java EE Connector Architecture (JCA) adapter is used to enable NonStop secure access from
client applications running on J2EE-compliant application servers such as WebLogic, WebSphere,
or JBoss.

Strengths
AMS makes it painless to convert old, worn-out green
screens to a modern user experience. The rules-based
engine provides a convenient tool, and the extension
Summary
to drag components into place helps to get the layout A positive user experience is a core element for
perfect. AMS works with Eclipse (SDK) and JavaBeans advanced systems and for a way to effectively bridge
(JDK). Training and education are straightforward, and business and IT. The core element of a positive user
the learning curve is relatively quick for skilled NonStop experience is a pleasing and helpful graphical user
developers. The company has offices in Germany, the interface. AMS provides the platform for developers
U.S. and Australia providing global support for its to create modern user interfaces by first converting
products. the green screens and then dragging and dropping
icons from a toolbar. In addition, AMS includes editing
Weaknesses tools and the back-end code to interface with the
application and database code. The AMS suite is a
AMS is for HP NonStop platforms. It is not marketed
primary component to the modernization of NonStop
or sold to organizations that do not have a NonStop
applications and a modern programming environment.
platform. The product may lack features that are
in products geared for commodity platforms such
as Windows or Linux. While the company is one of
the largest third-party NonStop suppliers, it is
relatively small.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 9
Makeover Makes
OMNEX a Real Gem
OMNEX is a homegrown enterprise distribution
application developed 15 years ago by a small staff.
It quickly became the core of Applied Industrial
Technologies’ (AIT) IT services. Over the years, AIT
added programs and functionality to rival the likes of
SAP’s or Oracle’s ERP distribution systems. However,
the system was tailored to the exact business operations
and business processes of AIT. It was written in COBOL
and Screen
COBOL in the
normal requester/
server NonStop
fashion. AIT developed the application for primary
use by industrial sales, specialized using green screen
technology. The sales professionals adapted quickly to
the original system because it had limited functionality;
new functionality was added incrementally over time. In
contrast, new sales associates found the system difficult
and intimidating.
In 2005, AIT set out to modernize OMNEX with a project
called Asyst. The focus of the project was to replace
the green screens with a modern GUI and integration
with their web presence for the sales professionals.
Five developers worked on the project for less than one
year, and the first major rollout occurred in late 2005.
AIT continued to add functionality incrementally, and
the project is scheduled for completion in spring 2010,
slightly ahead of schedule and under projected costs.
The new user experience cut the learning time for new
sales associates from two years to two weeks. The
project was considered critical for several reasons. First,
current sales professionals were nearing retirement.
Second was the increase in product breadth and the
volume of product information. And third, the learning
curve of the old green screens was too steep for new
sales associates to be effective.
comForte’s AMS products were at the heart of the
modernization effort. AMS is effectively middleware that
enables clients on any platform to gain secure, efficient
access to Pathway servers on HP NonStop systems. AIT
used the JCA adapter version of AMS, which enables
NonStop access from client applications running on
all J2EE-compliant application servers. This allowed
the developers to migrate the green screens to a new
GUI without changing any of the application code. The
Roadmap to the Megaplex
SafePoint, another
comForte product,
allows central
management of
the NonStop security environment.
According to Standish Research, 69%
of organizations have an active program
to meet or exceed regulatory security
compliance through a centralized security
process. The security process can be
complex, as organizations commonly
deploy hundreds of assets. SafePoint offers
an intuitive way to manage system security
on the NonStop environment working
with the HP NonStop Safeguard product,
which provides administration, alerting, and
reporting. SafePoint uses GUIs to reduce
security complexity, thus decreasing
management errors.
It facilitates implementing and managing
system security and access control,
including user and password security.
Major features include: centralized security
administration across multiple systems;
vital reporting on access controls; real-
time alarms and analysis; and fine-gained
auditing and reporting.
new code would also interface the Eclipse RPC, which
allowed the screens to be easily modified. AIT was
able to add new functionality, such as drawings and
specifications of the thousands of industrial parts in the
company’s product catalog.
Copyright © 2010 The Standish Group International, Inc. 10
 Item Type Current Proposed Period
1 Sales Agents Savings $0 $100,000 Yearly
2 Development Cost $1,000,000 $450,000 Yearly
3 Software Cost $0 $50,000 Yearly
4 Migration Cost $0 $200,000 One Time
5 Additional Sales Revenue $0 $250,000 Yearly
6 Gain $500,000
7 Payback (Months) 12

Simulated Returned on Investment Example

The table provides an example of the type of return an
organization can expect from converting green screens
to modern GUIs and creating a web presence. The first
item is the time savings and decreased payroll, as less
skilled personnel can be deployed for an organization’s
sales agents. The second item is for a five-person
development shop where the increase in production
should be at least 20%; this example reflects a 10%
increase in production. The third item is the increase
in the cost of software. The fourth item is the cost of
the migration effort. The fifth item is additional sales
revenue as a result of better data and quicker response
to customers, realized from having an easy-to-use
display. In this example the ROI is 125% with a one-year
payback and a third-year gain of $500,000.

Benefit Checklist
1. Create opportunities for the organization to preserve the investment in user screens and inputs.

2. Create opportunities for the organization to reuse the work without rewriting the applications or displays.

3. Create opportunities for the organization to promote modernization and enhancements of an SOA.

4. Create opportunities for the organization to integrate existing user experiences with new user experiences
to provide a richer set of functions and features.

5. Create opportunities for the organization to migrate screens and user experiences in an iterative and agile
mode while maintaining a fully functional production environment.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 11
 Step 3:
A p p l ic at i o n M o d e r n i z at i o n

Application modernization is the process

of changing the application so it reflects the features and Product Profile
functions of current principles, processes, and techniques.
There are many ways to modernize an application. You Product: SOAP/AM
could write it from scratch using modern tools and
Vendor:
technology; however, this approach is expensive, time
NuWave Technologies
consuming, and risky. You could purchase an off-the-shelf
154 Broad Street, 1531
package, which is far safer and quicker. It would most
Nashua, NH 03063
likely be cheaper than writing it yourself, but will it have
603-594-9896 • www.nuwave-tech.com
the needed functionality? On the other hand, you could
take a service-oriented architecture approach and renovate
the application. Renovation is the process of taking legacy
code and using modern languages, tools, components, and
other services to add substantial value to the application.
One such tool that could aid in this process is NuWave’s
SOAP/AM (as profiled). Using SOAP/AM, an organization
can modernize the application while continuing to
leverage its current functionality, but at a lower cost and
risk compared with other methods. If you have already
renovated your application, you can move to Step 4.

REuse & Modernize

The question asks CIOs, “Do you have an
active program to reuse and modernize
existing applications?”
36% 30%
11% 23%
Yes, we have/had a concentrated effort: 30%
Yes, but it is opportunistic: 23%
No, but in our plan: 11%
No plans: 36%
Overview
SOAP/AM is a middleware tool that builds SOAP
messages between the HP NonStop environment and
other standard IT environments. SOAP/AM does this
through an automated information gathering process
that lets the developer indentify the data structures
exchanged with each service. Then, through an intuitive
browser interface, it allows the developer to specify how
he or she wants the message to look to the receiving
service. The result is a standards compliant Web service
definition (WSDL). The purpose of SOAP/AM is to be
able to reuse existing code on the NonStop environment
in a service-oriented architecture. NuWave’s SOAP/
AM product achieves this feat without having to make
any changes to the NonStop or other participating
environments.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 12
Four Major Features
1. Ease of Use: SOAP/AM is easy to use. Many users indicated they were up and running in a few minutes,
and proficient in just a few days.

2. StandarD: SOAP/AM uses standard SOAP and industry protocols such as WSDL, XML, and SSL. This
allows for integration with an array of other services that use these same standards.

3. Reduced Complexity: SOAP/AM hides the costly development of communication protocols, including
SOAP, HTTP/SSI, TCP/IP, and XML through the automated mapping process.

4. Wizards: SOAP/AM has a browser-based developer interface that presents a sequence of dialog boxes
that lead programmers through a series of well-defined steps.

Four Usages
1. Reuse: Component reuse is the most important consideration of an SOA project. SOAP/AM allows
organizations to easily reuse applications and components.

2. Integration: SOAP/AM offers organizations the ability to exchange information with partners easily
and securely, build common data views, and access external data sources.

3. Migration: SOAP/AM offers a method to migrate applications and components in an iterative and agile
mode while maintaining a fully functional production environment.

4. Core: SOAP/AM provides a method to use the HP NonStop for mission-critical components currently
running on other less reliable platforms such as Linux, Unix, and Microsoft.

Strengths
NuWave’s first customer in New Zealand downloaded a
30-day free trial, obtained an evaluation key, installed
and tested the software, negotiated a price, and
purchased the software with no other interaction with
NuWave. NuWave’s management is very technical and
has been working with NonStop for 30 years. SOAP/AM
is easy to use, is standards based, has a small production
footprint, and offers excellent support.
Weaknesses
SOAP/AM is an HP NonStop product. It is not marketed or
sold to organizations that do not have a NonStop platform.
SOAP/AM only runs on the Guardian operating system and
not on Open System Services (OSS). In addition, SOAP/AM
only supports access to data through a server and does not
support direct access to the database.
Summary
SOAP/AM enables a simple and standard method for
moving data to and from NonStop platforms to other
platforms, such as Linux, Unix, Windows, and IBM
mainframes. For web presence, SOAP/AM allows for
mash-ups onto one screen from variable Pathways
routines. An example might be a picture of a product
along with a quote for the inventory and price database.
Main features include: mash-ups, dynamic WSDL, and
design wizards. For the NonStop user it greatly reduces
the risk of integration, eases migration, and enables
the reuse of existing applications and services. SOAP/
AM allows new application services to be built around
existing applications using modern development
environments.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 13
RIMMS gets Royal Makeover
The Royal Bank of Canada (RBC) is the largest financial
NuWave also offers
institution in Canada, measured by deposits, revenues,
and market capitalization. The bank serves more than consulting services to
17 million clients and has more than 80,000 employees. design and implement
The Royal International Money Management System
an SOA and other
(RIMMS) was designed to
support wholesale high-value NonStop environments. The company
payment processing. RIMMS also offers consulting services for
started out as an off-the-
business process management (BPM),
shelf application package
in the early 1980s, but RBC application development, systems
purchased the source code integration, application migration,
and customized the features
and functions. Over the years,
user experience, and web presence
RBC added a full range of for NonStop users. In the area of
wholesale and international BPM, NuWave consulting helps the
banking instruments, including FX, MM, derivatives,
synthetics, debt equities, loans, and facilities. Today, organization effectively bridge business
RIMMS is a core and vital part of the RBC treasury and IT to improve process flow. In
function. However, it was written in TAL and COBOL,
this regard, NuWave, with its SOA
making it difficult to change and add functionality. The
user interfaces were green screens and the programming and BPM experience, helps align the
interfaces were custom code. NonStop user organization’s business
RBC wanted a web presence for RIMMS and a standard methodology for efficiency while striving
way of interfacing other banking functions, such as
for innovation, flexibility, and integration
trading, to RIMMS. RBC wanted to contain RIMMS and
create a service-oriented architecture to bring agility and with technology. NuWave’s web presence
flexibility to the treasury business. Since the treasury consulting services help reclaim dormant
business changes constantly, the architecture would be
designed to adapt quickly with minimal effect on RIMMS
NonStop assets for greater accessibility
and the other applications. A web presence with modern and usefulness.
GUIs would make using RIMMS easy and more accurate.
RBC called on NuWave to create its RIMMS SOA
environment with the use of SOAP/AM products. RBC
downloaded a trial version of SOAP/AM Server from the
NuWave website and within 30 minutes was building so that the Unix platforms could send service requests
SOA objects through standard browser screens that to the RIMMS NonStop platform for execution. Today,
intuitively lead developers through the process. RBC RBC has a fully functioning SOA treasury environment
quickly purchased a production version for client because of SOAP/AM. RBC had high praise for NuWave’s
interfaces and replaced the green screens with new products and customer service.
modern GUIs. Then RBC set out to interface the Unix
treasury applications with RIMMS. In this regard, RIMMS
would send services to the Unix platform for execution.
RBC then purchased the SOAP/AM Web Service Client

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 14
 Item Type Current Proposed Period
1 Software Purchases Cost $0 $60,000 One Time
2 Development Cost $700,000 $580,000 Yearly
3 Software Maintenance Cost $0 $20,000 Yearly
4 Migration Cost $0 $50,000 One Time
5 Administration Savings $0 $10,000 Yearly
6 Gain $220,000
7 Payback (Months) 12

Simulated Returned on Investment Example

The table provides an example of the type of return
an organization can expect from converting from
vertical applications to a service-oriented architecture
and creating a web presence. The first item is the cost
of the SOAP/AM software. The second item is for a
seven-person development shop where the increase
in production should be at least 20%; this example
reflects a 17% increase in production. The third item
is the increase in the cost of SOAP/AM maintenance.
The fourth item is the cost of the migration effort. The
fifth item is additional savings as a result of easier
administration. In this example there is a one-year
payback and third-year gain of $220,000.

Benefit Checklist
1. Create opportunities for the organization to reuse components and applications for SOA projects.

2. Create opportunities for the organization to exchange information with partners, build common data
views, and access external data sources.

3. Create opportunities for the organization to migrate applications and components in an iterative and agile
mode while maintaining a fully functional production environment.

4. Create opportunities for the organization to create a web presence with legacy and existing applications
and services such as mash-ups.

5. Create opportunities for the organization to use the HP NonStop for mission-critical components currently
running on other less reliable platforms such as Linux, Unix, and Microsoft.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 15
 Step 4:
Ava i l a b i l i t y M o d e r n i z at i o n
Availability modernization is the process
of changing from the traditional availability and disaster
recovery methods to a readiness program. Readiness
programs are based on a comprehensive approach.
When fully implemented, they cover systems, people,
processes, applications, data, communications, and
interdependencies. The centerpiece of a readiness
program is the active/active environment. An active/
active environment is when applications and data are
synchronized and all computing resources are available
for active production processing. When an update
occurs on any available resource, it is automatically
propagated to all other resources that back up that type
of event in real time. An active/active solution does away
with all endless planning, testing, certification, reporting,
and other nonproductive activities, because by its
nature, an active/active solution is always up-to-date,
always being tested, and always documented. Active/
active benefits include reduced cost, less planning,
greater overall availability, and higher readiness. This
Excess Capacit y
The question asks CIOs, “In general, do you
maintain excess processing capacity to
optimize for high availability?”
8% 9%
36%
47%
Always on all applications:  9%
Yes, most applications:  36%
Yes, some applications:  47%
No:  8%
Roadmap to the Megaplex
requires special and highly sophisticated software such
as Gravic’s Shadowbase product (as profiled). If you
have already moved to an active/active environment, go
to Step 5.
Product Profile
Product: Shadowbase
Vendor:
Gravic, Inc.
301 Lindenwood Drive
Suite 100
Malvern, PA 19355-1772
610-647-6250 • www.gravic.com/shadowbase
Overview
Shadowbase provides for active/active processing
and zero-downtime migration and upgrades. Active/
active processing is when applications and data are
synchronized. When an update occurs on any available
resource, it is automatically propagated to all other
resources that back up that type of event in real time.
Zero-downtime migration is the process of moving a
database while in full production mode and not losing
any data or updates. Modernization efforts must focus on
the readiness of the resource and allow for continuous
processing in light of global reach and 24-hour operations.
Shadowbase provides reliability and stability, with
the flexibility and performance to transform common
databases into active/active always-ready mode.
Copyright © 2010 The Standish Group International, Inc. 16
Four Major Features
1. Replication: Shadowbase provides segregated or complete data replication, either single directional
from an active to passive system, or bi-directional from two or more operational systems.

2. Events: Shadowbase provides a means to replicate data on events or triggers to mesh or mash up
with other data sources on different systems for different applications and services such as business
intelligence and data warehousing.

3. Transformation: Shadowbase provides for the ability to change, cleanse, or filter the replicated data
in real time to feed applications and services on different platforms and systems.

4. Synchronization: Shadowbase enables complete replication of databases in real time. The databases
are synchronized to provide for active/active processing and elimination of disaster recovery, planning, and
off-hours testing.

Four Usages
1. Reuse: Shadowbase enables data reuse for other applications and services. Real-time replication can be
used for data feeds into a data warehouse or operational data store (ODS).

2. Integration: Shadowbase has an event-driven infrastructure for integrating replicated data into new or
existing application services. AIT (see Step 2) uses Shadowbase to replicate the NonStop SQL/MP database
to a SQL Server database in real time and without downtime.

3. Migration: Shadowbase can be used to move data on/off the NonStop platform. AOL (profiled) used
Shadowbase to migrate the massive AIM authentication service from Sybase to NonStop SQL/MP with no
downtime.

4. Core: Shadowbase enables use of the HP NonStop for mission-critical databases (as the database-of-record) in an
active/active mode that are currently running on other less reliable platforms such as Linux, Unix, and Microsoft.

Strengths Therefore, feature support for non-HP NonStop

Shadowbase is built on top of HP NonStop, already
the most reliable application platform. Shadowbase
adds a degree of readiness that provides for active/
active processing to improve availability and reduce the
cost and complexity of disaster recovery and business
continuity planning. Shadowbase is an asynchronous
replication engine, but Gravic is working with HP to
bring synchronous replication to the NonStop platform.
Check with Gravic for availability.
Weaknesses
Although Shadowbase supports replication to/from
other platforms, the product is typically not marketed
or sold to organizations that do not have a NonStop
platform. New features start with the NonStop version
and gradually get incorporated into other versions.
databases is not consistent or uniform.
Summary
According to recent Standish Group research, 40% of IT
executives indicate heavy to moderate investment plans
for 2010 for readiness software, and 26% indicate that the
investment would be more than in 2009. The Standish
Group estimates the market for readiness products to
have the highest average growth at 8% for 2010. However,
today only about 2% of applications operate in an active/
active mode. This is good news for Gravic, which is driven
by two of the most brilliant people in the availability and
readiness business. Their three-volume Breaking the
Availability Barrier spells out the company’s agenda and
products. Shadowbase provides the platform to break the
availability barrier and offer complete readiness.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 17
You’ve Got Makeover
More than 40 million people have AOL accounts for
Two of Gravic’s
their email and instant messaging service. For many of
these users, it is their only or primary account. AOL is founders, Paul and
a 24/7/365 service, which means no downtime and 100% Bruce Holenstein,
access. The problem AOL faced was that its current along with Bill
login system was running out of gas and experiencing
some downtime. The provider feared that at any time its
Highleyman, have
millions of users might find themselves unable to login written a three-volume book titled
or experience a slow login response. Breaking the Availability Barrier.
In 2006, AOL began a project to replace its login system. Volume I describes the techniques
The first effort was to evaluate the offerings of the
that can be used today for extending
major hardware and database vendors. The company
ran a series of tests and benchmarks. Only HP and the the time between system failures from
NonStop platform met years to centuries, often at little or
the performance and no additional cost. Volume II extends
scaling requirements.
The next step for
the theoretical topics in Volume I
AOL was to migrate its Login Request Complex to the and covers significant issues and
HP NonStop system. Over the next year and a half, technologies related to active/active
six software developers and data administrators from
architectures, including availability
Gravic and AOL concentrated on migrating the massive
database of a billion rows of data to HP NonStop. calculations, redundant reliable
However, there were two constraints: 1) the system networks, distributed databases,
could not be down during the migration or cutover; TCO, and node failures. Volume III
and 2) the NonStop system had to be financially viable
and this low- to no-cost service needed to grow from
contains practical examples and case
disaster recovery to disaster tolerance within the normal studies for actually building active/
capacity. active systems based on the principles
In this regard AOL turned to Gravic, implementing covered in Volumes I and II.
the Shadowbase database replication technology.
Shadowbase provided for the migration of the
login accounts and data online, and in complete
synchronization. Second, it allowed for an active/active
readiness for complete availability and continuous
processing with little need for ongoing disaster recovery
planning or testing. This active/active approach
enabled AOL to reduce the server footprint, thus saving
infrastructure and hardware costs. AOL estimates
the savings from people, power, and licensing fees
to be almost a million dollars a year while increasing
availability by almost 2%. Today, “you’ve got mail” is
always on with AOL’s new NonStop login subsystem.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 18
 Item Type Current Proposed Period
1 Back-UP DC Cost $2,000,000 $0 Yearly
2 Production DC Cost $4,000,000 $5,500,000 Yearly
3 DR Plan & Test Cost $300,000 $0 Yearly
4 Migration Cost $0 $750,000 One Time
5 Auditing Savings $10,000 $20,000 Yearly
6 Gain $1,620,000
7 Payback (Months) 12

Simulated Returned on Investment Example

The table provides an example of the type of return an
organization can expect from moving from a passive
disaster recovery method or business continuity
planning to an active/active environment. The first item
is the cost of the passive backup site used for disaster
recovery or business continuity planning. The second
item is the cost of the production installation before
and after going to an active/active environment. The
third item is disaster recovery or business continuity
planning and testing costs. The fourth item is the cost of
the migration effort. The fifth item is the auditing cost.
In this example the ROI is a one-year payback and third-
year gain of $1,620,000.

Benefit Checklist
1. Create opportunities for the organization by performing migrations or upgrades with zero application
downtime.

2. Create opportunities for the organization to reuse data for other applications and services.

3. Create opportunities for the organization to implement real-time replication that can be used for
data feeds into a data warehouse or operational data store (ODS).

4. Create opportunities for the organization to migrate data off/on the NonStop platform.

5. Create opportunities for the organization by providing a method to use the HP NonStop for mission-critical
databases in an active/active mode currently running on other less reliable platforms such as Linux, Unix,
and Microsoft.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 19
 Step 5:
S e curi t y M o d e r n i z at i o n
Security modernization is the process
of changing the traditional security and protection
systems from passive to proactive. Government and
industry regulations mandate much of this change.
Sixty-nine percent of organizations have an active and
concentrated effort to meet regulatory compliance.
The security process can be complex, as organizations
commonly deploy hundreds of assets. Many
organizations have found that using templates provides
for prioritizing assets’ security levels and measuring or
mitigating risk exposure. One way to make the process
simpler is to deploy a centralized security management
system. Fifty-seven percent of organizations have
an active program to implement centralized security
management. However, just over half of them have a
method to fully satisfy auditors that they are meeting
security compliance. This requires special, highly
sophisticated software such as Xypro’s Xygate
product (as profiled). If you have already moved to a
centralized security management system and regularly
pass audits, go to Step 6.
Securit y Program
The question asks CIOs, “Do you have an active
security program to meet regulatory compliance?”
28%
44%
3% 25%
Yes, we have/had a concentrated effort: 44%
Yes, but it is opportunistic: 25%
No, but in our plan: 3%
No plans: 28%
Roadmap to the Megaplex
Product Profile
Product: XYGATE
Vendor:
XYPRO Technology Corp.
3325 Cochran Street, Suite 200
Simi Valley, CA 93063-2528
805-583-2874 • www.xypro.com
Overview
XYGATE is a suite of products to advance security
and compliance for the HP NonStop environment.
The products in the suite are: Access PRO, Audit PRO,
Safeguard PRO, Compliance PRO, and Encryption PRO.
Each of the tools has unique properties, which together
address all key areas of security: audit, authentication,
authorization, accountability, administration, and access
control. For example, one feature of Safeguard PRO is
the integration of the NonStop server into a centralized
security management system. This is accomplished by
enabling standardized user authentication via LDAP.
Audit PRO is the de facto tool by which NonStop audit
data is delivered to virtually any Off-Platform Security
Information and Event Manager (SIEM), thereby
integrating the NonStop server into the enterprise security
initiative. Many NonStop customers use the XYGATE
suite for compliance with SOX, HIPPA, PCI, as well as
other regulatory purposes. The suite greatly enhances
the ability to distribute permissions at a granular level,
incorporating role-based access control (RBAC). Audits
become a routine event rather than a painful experience.
Copyright © 2010 The Standish Group International, Inc. 20
Four Major Features
1. Ease of Use: From novice to expert, security administrators find XYGATE intuitive. Its friendly GUI
shortens the learning curve, so most customers need little or no training.

2. Standard: XYGATE developers work closely with HP product management to develop seamless
interoperability with native (Guardian, OSS, and Safeguard) security across XYGATE.

3. Reduced Complexity: XYGATE offers automated, rules-based collection, analysis, and reporting of
security-relevant data. It simplifies critical activities like developing and implementing security policies,
monitoring compliance, and troubleshooting.

4. Wizards: The intuitive user interfaces allow security administrators to easily institute network-wide rules
through a series of well-defined wizards.

Four Usages
1. Reuse: The XYGATE suite is designed to enhance security and access controls. Extremely granular role-based
access control rules allow security administrators to add and remove users quickly, with little effort and risk.

2. Integration: XYGATE, designed for centralized security management and LDAP integration, offers
the ability to easily build roles and access controls, consistently accessing, monitoring, and securing
information and data access across the organization.

3. Migration: The suite offers an easy way to migrate security controls to various applications in an
uncompromising way while maintaining a fully functional production environment.

4. Core: XYGATE’s security, cross-platform encryption, and audit abilities provide a method to use the HP
NonStop server for processing and storing mission-critical information that would be otherwise vulnerable
on any other server.

Strengths versions each year to comply with customer requested

XYPRO was founded in 1983 by former Tandem people
who worked closely with HP NonStop security personnel.
The majority of XYPRO customers implement the suite of
products with little or no training and enjoy “out of the box”
functionality like keystroke audits and activity reports. The
XYGATE suite has intuitive wizards that simplify security
implementations. It was designed specifically to monitor and
achieve various regulatory compliances.
Weaknesses
With the exception of its FIPS 140-2 validated Encryption
PRO modules, XYGATE is an HP NonStop server-
only product line. The product is not often marketed
or sold to organizations that do not have a NonStop
platform. XYGATE has many updates of releases and
enhancements needed to meet the increasing complexity
of regulatory compliance.
Summary
XYGATE allows organizations to greatly enhance the
security and protection of their intellectual property and
confidential information. Implementation is simple and
requires little or no training for the experienced NonStop
security administrator. XYGATE has built-in intuitive
wizards designed to help security administrators set
up rules and roles quickly. The XYGATE suite has
been efficiently designed to drive organizations’ goals
to protect data, improve productivity while achieving
security, become secure from predators, achieve
regulatory compliance, and be audit proof.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 21
Security Is Deep at Wells Fargo
In 2008, Wells Fargo & Company joined with Wachovia
Another product
to become one of the largest banks in the United States
with more than 11,000 branches and 12,000 ATMs. Today, line Xypro offers is
Wells Fargo & Company is a diversified financial services from Toronto-based
firm with $1.4 trillion in assets, providing banking, Merlon. Merlon
insurance, investments, mortgages, and consumer
finance. Wells operates a three-level security technical
software products
support organization. The first are quick-to-learn and easy-to-use
level provides basic help desk utilities for managing and maintaining
services. The second level is a
database health on HP Nonstop
technical center of excellence
that monitors and manages the systems. The software uses intuitive
security products and services. GUIs for installation and management
The third and highest level functions. Key features include SQL/
maintains the state of the art
in security tools and techniques and ensures the bank is
MP and SQL/MX management,
operating at the highest level of security best practices. automatic reloads, database object
The NonStop systems operate in six different data filtering, and detailed reload analysis
centers with 21 nodes. Wells applications include two reporting. Merlon software restores
ATM applications, a wholesale banking application,
database performance by reallocating
international funds transfer application, and mortgage
tracking system. All of these systems come under fragmented space caused by normal
security compliance regulations such as Sarbanes- database activity and provides a
Oxley. The ATM and payment systems fall under PCI mechanism for monitoring and
compliance. In addition to compliance, Wells has
very intense auditing requirements and strict security
correcting database degradation. The
policies. It is the job of the third level to make sure software continuously monitors the
that the security products meet and/or exceed the health of key-sequenced database
compliance and auditing essential features and functions
objects using advanced data-sampling
standards for Wells. Prior to the merger, Wells and
Wachovia had almost all the same security products for techniques and reloads those objects
the NonStop applications; the product line was Xygate when appropriate, minimizing user
from Xypro. intervention and performance
Since the merger, Wells has expanded its use of Xypro overheads. The obvious benefit of the
products. Wells uses Xygate to manage and track,
at the keystroke level, system security privileges to
Merlon product line is that it lowers
provide both protection and audit functions. It also uses operations time, freeing up staff for
Xygate to enforce password quality and adherence other tasks.
to all password standards, as well as to manage access
control across all its NonStop systems, applications,
and functions within the applications. The breadth of
the products, the depth of auditing and compliance
functions, the ease of use, the helpful support, and the
security knowledge of the Xypro staff are key reasons
Wells uses XYGATE.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 22
 Item Type Current Proposed Period
1 Monitoring Cost $25,000 $5,000 Yearly
2 Administration Cost $80,000 $50,000 Yearly
3 Software Cost $0 $50,000 Yearly
4 Migration Cost $0 $100,000 One Time
5 Auditing Cost $50,000 $25,000 Yearly
6 Gain $100,000
7 Payback (Months) 12

Simulated Returned on Investment Example

The table provides an example of the type of return an
organization can expect from modernizing the NonStop
security capability and environment. The first item
is reduced monitoring cost. The second item is the
reduced administration cost by implementing a more
automated security system. The third item is the yearly
cost plus maintenance of the security software. The
fourth item is the cost of migration. The fifth item is
the reduced auditing cost by having an easier-to-use
system to produce and prove security compliance. In
this example the ROI is a one-year payback and third-
year gain of $100,000. It’s also imperative to consider the
possible financial impact of NOT securing your system
for regulatory compliance. Fines for failing to be PCI
compliant can be calculated in the millions of dollars per
month for Top Tier clients. Furthermore, this table does
not take into consideration the financial impact of an
actual breach of security where typical losses include:
money, disclosure of company or customer data, damage
to reputation, and loss of customers. Penalties for
noncompliance and post-breach expenses far exceed the
cost of effective security tools and deployment.

Benefit Checklist
1. Create opportunities for the organization to enhance security and access controls for federal, state, and
other regulatory requirements.

2. Create opportunities for the organization to create access rules and roles that allow security administrators
to add/remove users quickly with little effort.

3. Create opportunities for the organization to take advantage of LDAP integration and SIEM participation,
allowing the NonStop to fully participate in monitoring and securing information and data access across
the organization.

4. Create opportunities for the organization to immediately improve security with “out of the box”
functionality and easily migrate access rules and roles to various applications in an uncompromising way
while maintaining a fully functional production environment.

5. Create opportunities to significantly reduce risks and costs in a business world where computer crime is a
growth industry.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 23
 S t e p 6:
O p e r at i o n a l M o d e r n i z at i o n

Operational modernization is the process

of moving from a vertical structure to a matrix structure Product Profile
by adding horizontal service views. This is a companion
to a service-oriented architecture, where the operation Product: Systems Insight Manager
and processing fall under a service-oriented management Vendor:
structure. The idea is to run the service in the most Hewlett-Packard Company
appropriate place, at the right service level and cost 3000 Hanover Street
structure. Services that require high availability, security, Palo Alto, CA 94304-1185 USA
and data integrity will operate in one space, while services 650-857-1501 • www.hp.com
that do not maintain state or do not have a high worth will
operate in a less reliable service area at a lower cost. For
the most part, operational personnel will neither know nor
care where the service takes place and will have a uniform
operational management system. This requires special,
highly sophisticated software such as HP’s Systems Insight
Manager and NonStop Essentials (as profiled). If you have
already moved to products like Systems Insight Manager
and NonStop Essentials and have completed Steps 1
through 5, you have completed your modernization effort.

Staff per Server

Overview
The chart below shows the average number
HP Systems Insight Manager (SIM) and NonStop
of staff per server and the shift in paradigm
Essentials products provide hardware and software
in the year 2000 to the average number
management for NonStop, other HP systems, and non-
of servers per staff.
HP systems including IBM mainframes. These products
automate routine operator tasks such as monitoring,
100
recovery, provisioning, startup, and shutdown. They also
80 automate operator events, initiate time-based actions,
and prevent critical resource shortages. The products’
60
graphic displays can help operators respond quickly and
40 more accurately in situations where human intervention
is required. They proactively manage server health, both
20
physical and virtual, and allow for the optimized power
0 consumption and rapid deployment of servers, storage,
1990 2000 2005 2010 2015 and components. SIM and NonStop Essentials allow the
Operator Server consolidation of operational management into a single
system that reduces overall operating cost, operator
Operator 10 15 5 1 1
errors, training, and downtime. The products improve
Server 1 1 1 10 100 operating levels of service to meet or exceed normal
operating SLAs.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 24
Four Major Features
1. Integrated Health Monitoring: SIM and NonStop Essentials provide automatic inspection and
reporting on the operating characteristics for the entire computer infrastructure. Operating environments
include: Linux, Unix, Windows, NonStop, and even IBM OS390/zOS.
2. Integrated Performance Monitoring: SIM and NonStop Essentials provide real-time
performance monitoring for the entire computer infrastructure. They also provide alerts when
performance goals are not met, as well as performance trending to facilitate capacity planning.
3. System Provisioning: SIM and NonStop Essentials enable automated provisioning of a diverse,
distributed computer complex. This automation can be customized to any environment and can enable the
provisioning of different NonStop and non-NonStop environments.
4. Software Management: SIM and NonStop Essentials provide planning, installation, and auditing of all
software components. An integrated inventory report ensures that all components are at the right version
level, that they are compatible with other resources, and that they are maintained and synchronized.

Four Usages
1. Reuse: SIM and NonStop Essentials allow the employment of all components and resources for best
possible use and productivity. Services can be deployed over multiple environments to increase utilization
and drive down cost.
2. Integration: SIM and NonStop Essentials allow the integration of multiple types of services and
systems into a seamless operations environment, hiding complexity and offering GUIs.
3. Migration: SIM and NonStop Essentials allow the smooth migration of services off and on the NonStop and
other platforms. Services can be moved as the migration occurs and managed as if there were no migration.
4. Core: SIM and NonStop Essentials allow the organization to manage NonStop for core services regardless
of where the applications or services reside. The universal operating staff can manage the NonStop
platform without the need for special skills.

Strengths
While SIM and NonStop Essentials are sophisticated,
feature-rich products, they have been architected with
intuitive management functions, reducing management
complexity. Much of the normal operator activity has
been automated, and operator functions have built-
in controls to prevent and reduce operator error, the
leading downtime event.
Weaknesses
Although SIM and NonStop Essentials manage the
network entities, they do not manage the network as
a whole. A separate network management product is
needed.
Summary
SIM and NonStop Essentials allow organizations with
NonStop and mixed environments to greatly enhance their
operations and system control using standard methods
and procedures. They allow the operating personnel to
move from specialized areas to central management,
with common tools and management techniques and
technology. SIM and NonStop Essentials enhance reliability
and availability by reducing operator errors and mistakes.
They allow organizations to improve their business
processes by applying the correct resources to the correct
area. These products also enable organizations to have
better cost control by using the correct resources for the
given level of availability and security. In general, SIM and
NonStop Essentials give organizations greater control
and flexibility over their computer resources.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 25
VocaLink Speaks
Modernization
VocaLink, headquartered in Hertfordshire, England,
specializes in payment transaction services for banks,
large corporations, and government agencies. As one
of Europe’s largest payment processors, it handles over
half a billion payments a month and can have a peak
load of 90 million payments in a single day. In 2000,
the British government ordered the banks to reduce
payment times. In response, VocaLink created the Faster
Payment System.
Today people in the
United Kingdom
do not have to
wait three days for their payments to clear and have
ready access to their money. VocaLink’s Faster Payment
System was developed and operates on HP NonStop
platforms.
VocaLink, a pioneer in payment systems, currently
operates 13 NonStop systems with a total of 80 high-
end CPUs. However, the Faster Payment System
almost doubled processing capability, putting a strain
on operational staff with increased cost and training.
VocaLink relied on its operational staff to be skilled in
the management of all the systems and CPUs through
control line management technology. Control line
management technology is both unforgiving and prone
to error. In addition, this management system operates
on individual nodes, not across the complex, and
therefore requires operator intervention on each of the
13 systems, even when it is a common management
event. The Standish Group’s estimates are that almost
a quarter of downtime events are caused by operator
error. New technologies that provide safeguards,
warning feedback, and graphical representation can
drastically reduce these error-prone events.
In order to modernize its operations, VocaLink turned
to HP and implemented the Systems Insight Manager
(SIM) and NonStop Essentials products. This product
set allows VocaLink to look at the entire complex as
one system and monitor the health of all parts of the
infrastructure, including servers, storage, and operating
system components. Currently VocaLink is only using
SIM infrastructure to manage the NonStop, but in the
future it will look to broaden this management capability
to other environments. The integrated event monitoring
increases the efficiency of the four operators to ensure
Roadmap to the Megaplex
Business-level
processes can
be managed by a
family of products
under HP’s
Business Technology Optimization
(BTO) portfolio. The BTO products
are organized into about a dozen
management centers. They include:
Project and Portfolio Management
Center; SOA Center for governance
and management; Performance
Center for shared, web-based
performance testing; Quality Center
for requirements and functional test
automation management; Application
Security Center; Business Availability
Center; Operations Center; Data
Center Automation Center; Client
Automation Center; and Service
Management Center to manage the
lifecycle of IT assets. The centers are
integrated to provide IT management
with a seamless operational and
development real-time dashboard.
Most of these centers support
NonStop systems.
their proactive resolutions to faults, performance issues,
and security problems. Virtualized configuration and
control reduces errors and training time by as much as
25%. Software consistency check further reduces errors
by ensuring that all changes have been applied uniformly
across all of the 13 systems.
Copyright © 2010 The Standish Group International, Inc. 26
 Item Type Current Proposed Period
1 Operators Cost $800,000 $720,000 Yearly
2 Errors Cost $10,000 $5,000 Yearly
3 Upgraded Cost $30,000 $10,000 Yearly
4 Migration Cost $0 $100,000 One Time
5 Software Cost $45,000 $50,000 Yearly
6 Gain $200,000
7 Payback (Months) 12

Simulated Returned on Investment Example

The table provides an example of the type of return
an organization can expect from modernizing and
automating operations. The first item is the reduced
operating staff cost. In this case we are showing
installation with 10 operators over three shifts with
a reduction of one operator. The second item is the
reduced operator error. There is an average of 10 operator
errors per year that cause downtime at a cost of $1,000
per error. We estimate this would be cut in half with SIM.
The third item is the reduced cost of planned downtime.
The fourth item is the cost of the migration effort. The
fifth item is the cost of the yearly current software with
the SIM replacement. In this example the ROI ratio is a
one-year payback and third-year gain of $200,000.

Benefit Checklist
1. Create opportunities for the organization to employ all components and apply resources for the best
possible use and productivity. Services can be deployed over multiple environments to increase utilization
and drive down cost.

2. Create opportunities for the organization to integrate multiple types of services and systems into a
seamless operations environment while hiding complexity.

3. Create opportunities for the organization to smoothly migrate services off and on the NonStop and other
platforms. Services can be moved as the migration occurs and managed as if there were no migration.

4. Create opportunities for the organization to manage NonStop for core services regardless of where the
applications or services reside. The universal operating staff does not need specialized management skills.

5. Create opportunities for the organization to move to a family of Business Technology Optimization (BTO)
products.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 27
 I n Su m m a r y
Apple has changed the way the world
looks at applications with its iPhone and iPad products.
Users just don’t want seamless integration; they demand
it. They want everything to work with everything. Users
just don’t want portability; they demand it. They want
apps to work on their Mac, PC, iPhone, BlackBerry,
Kindle, and iPad. Users just don’t want performance;
they demand it. They want apps to perform at their pace
and speed. If they don’t get that performance from you,
they will go to the provider that can offer the kind of
service they expect. Applications are no longer islands,
and the NonStop applications must play with all the
other applications in order to survive and prosper in this
new world.
The roadmap to the Megaplex provides six steps
to modernization. It is in essence a survival guide.
More important, it is a guide to maximize the
current investment in NonStop applications and
make them a core element of the organization. The
return on investment scenarios, while simulations,
offer compelling reasons to modernize the NonStop
applications and environment. Standish developed the
models using our ROI tool and templates. The templates
provide a manual for things that should be in an ROI
document. Therefore, if executive management wants to
know if modernization is a good investment, we’ve got
an app for that!
However, the most compelling reason for modernizing
NonStop applications and the NonStop environment
is the sheer flexibility and cost-reward benefits. As
applications decompose into services, each service can
then be evaluated on an importance scale. The service
also can be evaluated on availability needs, security
Roadmap to the Megaplex
price/ksu
MORE MORE KSU
Megaplex $11
IBM zSeries 37% $957 $18
NonStop 26% $616 $15
Linux -15% -$248 $10
The chart shows the relative cost of a payment
system on an IBM mainframe, NonStop blades,
Linux, and Megaplex. In the IBM mainframe,
NonStop blades, and Linux environments, 100% of
the production is running on the platform. In the
Megaplex example, 25% of the load is shifted to the
NonStop environment, while 75% is left running on
the low-cost Linux environment. Here we show the
cost differential of only 10%.
needs, and data integrity needs, without sacrificing
the budget or technology strategy. Therefore, higher-
importance services can operate on the higher-grade
system services; the less important services can
operate on less costly service areas. Our research and
VirtualADVISOR show that moving 25% of the workload
to the NonStop from the lowest-cost Linux environment
can increase the overall cost by only 10% while providing
the highest level of service. Therefore, if executive
management wants to know the total cost of ownership
for operating NonStop capabilities in the Megaplex
environment, we’ve got an app for that too!
Copyright © 2010 The Standish Group International, Inc. 28
R a pi d P e rf orman c e M eas ur ement:
Your Roadmap to Improved Project Delivery
Benchmark of Project Delivery • Project Delivery Strengths • Project Delivery Weaknesses • Observations and Recommendations • Rapid and Easy Process

There have been numerous attempts

to improve project delivery. In many of these cases
organizations have seen improvement, only to fall
back into the same old habits. Other attempts have
produced little to no improvement. In fact, our latest
CHAOS results show a decrease in project success
rates. We believe that organizations are measuring the
wrong things, or at a minimum, not enough of the right
things. One of the reasons is because your organization
and project mix are unique! Our benchmark is unique
because we can measure your unique projects and
your project mix against our database - unlike other
benchmarks that try to match industry, project size,
Your organization and
project mix are unique!
Our benchmark is unique...
company size, or other less relevant metrics. We review
more than 20 attributes of your individual project and
100 attributes of your project delivery skills to provide
you with the most accurate benchmark in all of the IT
industry.

Your 25-100 projects Match our We create a report &

& assessments 70,000 projects & recommendations
1,000 organizations

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 29
 Rapid
Benchmark of Project Delivery • Project Delivery Strengths • Project Delivery Weaknesses • Observations and Recommendations • Rapid and Easy Process

Rapid Performance Measurement (RPM)

is the fastest way to benchmark and assess your project From this engagement, you will
delivery skills. The process is done in the privacy of your
offices; it is completely virtual and asynchronous, with learn your overall success rates
minimal disruption to and effort for your organization. as they compare to 70,000 projects
RPM looks at all the critical CHAOS Success Factors
and project best practices within your project delivery and 1,000 organizations with
organization. From this engagement, you will learn your
a similar project mix.
overall success rates as they compare to 70,000 projects
and 1,000 organizations with a similar project mix.

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

You provide us We send out Your PMs We make We do the You listen to
with 25-35 of your emails to your complete the follow-up calls analysis, develop the presentation
project manager’s PMs to fill out the project profiles to the PMs a presentation, and then
names with 3-4 of
project profiles & & assessment. It and the executive and write read the report
their projects.
assessment. should take them sponsors. a report. and decide.
You notify these
project managers about an hour to
that they will be fill out the profile
getting a message & assessment.
from us to complete
a project profile
and assessment.

This process is done in the privacy of your offices; it is completely virtual and
asynchronous, with minimal disruption to and effort for your organization.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 30
 Performance
Benchmark of Project Delivery • Project Delivery Strengths • Project Delivery Weaknesses • Observations and Recommendations • Rapid and Easy Process

The benchmark forms are simple fill-ins,

drop downs, and check boxes that cover the CHAOS
profiles and 100 best practices. There are no meetings,
You will learn what attributes give
artifacts, very little investigation, and no preparation. you the greatest success and which
From this simple process, you will learn which attributes
give you the greatest success and which attributes attributes are your project delivery
are your project delivery organization’s greatest organization’s greatest stress points.
stress points. RPM also covers time and cost overrun
percentages and feature deficiency rates. The output
is a custom report for you that will cover the CHAOS
Success Factors and best practices.

The custom report includes:

1 Success rate comparison,
2 Time overrun comparison,
3 Cost overrun comparison,
4 ROI comparison,
5 Common success factors, and
6 Common stress factors.
The report also includes general
observations and recommendations.

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 31
 M e a s ur e m e n t
Benchmark of Project Delivery • Project Delivery Strengths • Project Delivery Weaknesses • Observations and Recommendations • Rapid and Easy Process

The RPM process will produce three

recommendations that will be easy to implement and
cause minimal disruption to your organization. Our
The RPM process will produce three
mission through our CHAOS research is to make you, recommendations that will be easy
the IT professional, more successful, and to help you
show the value of your IT investments. The Standish to implement and cause minimal
Group offers the opportunity for your organization to disruption to your organization.
improve its project delivery through Rapid Performance
Measurement. For the last 16 years, The Standish Group
has been the leading provider of project management To get on the road to improved project delivery call:
research and reporting. These 16 years of cumulative The Standish Group
CHAOS research encompass more than 70,000 60 State St., Suite 700 • Boston, MA 02109
completed IT projects across 1,000 organizations. 508-760-3600 Ext: 27 • sales@standishgroup.com

u Success rate comparison

u Time overrun comparison
u ROI comparison
u Common success factors
u Common stress factors
u General observations
u Recommendations

Roadmap to the Megaplex Copyright © 2010 The Standish Group International, Inc. 32