Examples of Accomplishment Statements

 Designed new departmental policy and procedures to handle customer complaints.

Reduced complaints by 30%.
 Coordinated record keeping system for 70 person department, involving payroll,
insurance, accounts receivable, accounts payable and general ledger.
 Monitored monthly budgets of $650,000, reconciling discrepancies and preparing
accurate financial reports for management.
 Completed $2.5 million plumbing upgrade project three months ahead of schedule
and 4% under budget.
 Organized and maintained complex database of over 5,000 accounts, removing
duplicate records and correcting errors.
 Received performance award for detection and correction of a major construction
problem.
 Maintained excellent departmental safety record during twenty years of employment
with UC Davis with only two minor safety issues.
 Implemented an orientation program for all 5,000 incoming freshmen that increased
knowledge of campus resources and improved retention.
 Oversaw scheduling and handled domestic and international travel arrangements for
three department chairs.
 Handled all aspects of large fundraising event with 250 key donors including
invitations, logistics, catering, entertainment, decorations, and schedule.
 Researched and wrote successful grant proposals to increase operating budget.
Secured over $1 million in a 3-year period.
 Redesigned C++ components on Linux, so that components would be as
independent as possible enabling lightweight modules, and eliminating the
dependency between modules.
 Completed a high volume of laboratory tests with accuracy and in accordance with
SOPs.