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ARTICLE

Emotional Maltreatment
Gail Hornor, DNP, RNC, CPNP

ABSTRACT nition, largely because of the publication by Kempe,


Child abuse is a problem that affects the lives of many Silverman, Steele, Droegemueller, and Silver (1962)
American children. The public is often bombarded with in- that first described the battered child syndrome. It was
formation regarding horrific cases of physical and sexual not until the 1970s that sexual abuse began receiving
abuse. Emotional maltreatment, however, has been slow to
professional awareness in the United States, reflecting
achieve recognition as a serious social problem for a variety
of reasons. Compared with physical or sexual abuse,
a generalized societal recognition of the problem
emotional maltreatment is more difficult to identify and (Hornor, 2008a). Today, the public is often bombarded
define, and good epidemiological data are not available. with information regarding horrific cases of physical
An erroneous perception also exists that the sequelae of and sexual abuse. Emotional maltreatment, on the
emotional maltreatment are less severe than that of physical other hand, has been slow to achieve recognition as
and/or sexual abuse. Prompt identification of emotional a serious social problem for a variety of reasons.
maltreatment, appropriate intervention and referral, and Emotional maltreatment is more difficult to identify
reporting of concerns to child protective services are essen- and define than is physical or sexual abuse, and good
tial to the health and well-being of the child. This article epidemiological data regarding emotional maltreatment
will define emotional maltreatment, discuss consequences are not available. The erroneous perception also exists
of emotional maltreatment, and provide implications for
that the sequelae of emotional maltreatment are less
pediatric nurse practitioner practice. J Pediatr Health Care.
(2012) 26, 436-442.
severe compared with those of physical and/or sexual
abuse (Egeland, 2009). Emotional maltreatment may
actually be the most prevalent form of child abuse, but
KEY WORDS it is also the most hidden, under-reported, and least stud-
Emotional maltreatment, child abuse ied form of abuse (Barnet, Miller-Perrin, & Perrin, 2005).

Child abuse is a problem that affects the lives of many DEFINITION


American children. According to the U.S. Department of Emotional or psychological maltreatment is defined as
Health & Human Services (2010), in 2009 more than a repeated pattern of damaging interactions between
825,000 American children were victims of abuse. a child and one or more parents/caregivers that
Despite the scope of the problem, the recognition of becomes typical of the
child abuse as a social problem in the United States relationship (Kairys & Emotional
is relatively recent. Physical abuse was the first form Johnson, 2002). The maltreatment may
of child abuse to receive professional and public recog- pattern may be chronic
and pervasive or in
coexist with or be
Gail Hornor, Pediatric Nurse Practitioner, Nationwide Children’s some situations stimu- a consequence of
Hospital, Center for Family Safety and Healing, Columbus, OH. lated by a potentiating physical or sexual
factor such as parental
Conflicts of interest: None to report.
use of alcohol or drugs.
abuse, but it also
Correspondence: Gail Hornor, DNP, RNC, CPNP, Nationwide
Emotional maltreat- can exist as
Children’s Hospital, Center for Family Safety and Healing, 655 E
Livingston Ave, Columbus, OH 43205; e-mail: g.hornor@ ment may coexist with a separate entity.
nationwidechildrens.org. or be a consequence
0891-5245/$36.00
of physical or sexual abuse, but it also can exist as
a separate entity.
Copyright Q 2012 by the National Association of Pediatric
Children who experience emotional abuse feel
Nurse Practitioners. Published by Elsevier Inc. All rights
reserved. worthless, damaged, unloved, unwanted, or endan-
gered. They feel of value only if they meet the needs
Published online March 3, 2011.
of another person. These feelings are a result of interac-
http://dx.doi.org/10.1016/j.pedhc.2011.05.004 tions with their parent or parents. The following

436 Volume 26  Number 6 Journal of Pediatric Health Care


behaviors may be emotionally abusive, especially if asked if they had experienced emotional maltreatment
they are severe or repetitive (Kairys & Johnson, 2002): as a child, the numbers become significantly higher.
In a community sample of adults, the prevalence of
1. Spurning: Belittling, degrading, shaming, or
childhood emotional abuse was reported as 14% for
ridiculing a child; criticizing or punishing a child
women and 10% for men (Scher, Forde, McQuaid, &
in a way that singles him or her out; humiliating
Stein, 2004).
a child
The U.S. Department of Health & Human Services
2. Frightening or terrorizing: Committing or
(2010) has submitted a report to Congress on findings
threatening to perpetrate violence or life-
from the Fourth National Incidence Study of Child
threatening acts against a child, a childÕs loved
Abuse and Neglect (NIS-4). Mandated by Congress,
ones, or a childÕs treasured objects
the NIS-4 measured the incidence and prevalence of
3. Corruption: Encouraging the development of
child maltreatment and aimed to estimate the current
inappropriate behaviors by modeling, encourag-
national incidence, severity, and demographic distribu-
ing, or permitting developmentally inappropri-
tion of child maltreatment based on standardized
ate or antisocial behaviors such as alcohol or
research definitions. The NIS-4 also assessed changes
drug use, sexual activity/pornography, or inap-
since NIS-3 data collection in 1993. Two sets of standard
propriate language; and encouraging or forcing
definitions of child maltreatment were used by NIS-4:
the abandonment of developmentally appropri-
the ‘‘Harm Standard’’ and the ‘‘Endangerment Standard.’’
ate autonomy or interfering with cognitive
Children experiencing harm or injury from the abuse
development
or neglect were identified under the Harm Standard.
4. Absence of emotional responsiveness: Ignor-
The Endangerment Standard included all children
ing a child or never expressing affection, caring,
identified under the Harm Standard, plus children
and love for a child
who experienced abuse or neglect that put them at
5. Rejection: Avoiding a child or pushing him or her
risk for harm.
away
Interestingly, a 26% decline in the rate of overall
6. Isolation: Placing unreasonable limitations upon
Harm Standard maltreatment was found when compar-
freedom of movement or social interaction
ing NIS-4 data to NIS-3 data. However, under the
7. Inconsistent parenting: Placing conflicting de-
Endangerment Standard, the overall incidence of
mands and expectations on a child
children who experienced maltreatment showed no
8. Neglect: Failing to provide for a childÕs mental
statistically reliable change. Even though significant
health, medical, and educational needs
decreases in the overall incidence of abuse and all spe-
9. Domestic violence: Allowing a child to witness
cific categories of abuse were noted, these decreases
domestic violence
were offset by a significant increase in the incidence
Emotional maltreatment also can be differentiated of emotional neglect.
into two broad categories: emotional abuse and emo- It has been stated that emotional maltreatment can be
tional neglect (Egeland, 2009). Both categories can be difficult to identify. To this end, Trickett, Mennen, Kim,
subtle and much more difficult to identify than sexual and Sang (2009) used a framework to examine and
abuse, physical abuse, or neglect. Emotional abuse describe the nature of emotional maltreatment experi-
can be thought of as an act of commission: verbal enced by a sample of children (303) identified as mal-
hostility, taunting, belittling, and rejection. Emotional treated by CPS. CPS had identified 9% of the sample
neglect, on the other hand, is an act of omission: a failure as being emotionally maltreated; while utilizing a frame-
to meet the emotional needs of the child. A parent who work that examined the entire case record of each child,
is emotionally unavailable, detached, avoidant, and 48% of the children were found to have experienced
unresponsive to their childÕs needs or desires can be emotional maltreatment. The Maltreatment Case Re-
described as emotionally neglectful (Egeland, 2009). cord Abstraction Instrument was the framework uti-
lized, which allowed for examination of the entire
Epidemiology case record utilizing markers specific for emotional
According to the U.S. Department of Health & Human maltreatment.
Services (2010), of the 825,000 children who were
maltreated in 2009, 78.3% experienced neglect; 17.8%, Comorbidities
physical abuse; 9.5%, sexual abuse; and 7.6%, emo- Multiple forms of child maltreatment and other negative
tional maltreatment. Thus nearly 63,000 American childhood experiences often occur concurrently. A
children were reported to child protective services landmark study describing this interrelatedness was
(CPS) with a concern of emotional maltreatment. The the Adverse Childhood Experiences study (Dong
reported numbers of children experiencing emotional et al., 2004). In a survey of nearly 9000 adult members
maltreatment may represent only the tip of the iceberg. of a health plan who completed a survey about adverse
Based on retrospective studies of adults who were childhood experiences, 25% reported childhood

www.jpedhc.org November/December 2012 437


emotional maltreatment (10% reported emotional high co-occurrence rate of emotional maltreatment
abuse and 15% reported emotional neglect). Among with other forms of maltreatment, such as physical
persons reporting emotional abuse, 80% also reported abuse and neglect. Often it is difficult to separate the
experiencing physical abuse; 42%, sexual abuse; and effects of various types of maltreatment (Higgins &
58%, neglect. Conversely, persons reporting emotional McCabe, 2000; Arata, Langhinrichsen-Rohling,
neglect also reported experiencing physical abuse Bowers, & OÕFarrill-Swails, 2005).
(40%), sexual abuse (36%), and neglect (37%). Emo- van Harmelen and colleagues (2010) studied the re-
tional maltreatment was strongly associated with lationship between experiencing child abuse and the
parental substance abuse (49%), parental mental illness development of depressive and/or anxiety disorders
(44%), parental separation/divorce (44%), and parental later in life; they also
domestic violence (35%), and less so with parental separated forms of Emotional
crime (12%). abuse and examined
physical abuse, sexual
maltreatment, even
CONSEQUENCES OF EMOTIONAL abuse, and emotional more than physical
MALTREATMENT maltreatment and their and sexual abuse,
Experiencing child abuse has been linked to a variety associations with de-
of negative consequences, including post-traumatic pression and anxiety.
may predispose
stress, depression, suicide, substance abuse, and obe- Nearly 3000 adults a person to
sity (Hornor, 2010). Emotional maltreatment can result with a current or past developing
from experiencing physical or sexual abuse, but chil- diagnosis of major de-
dren who are not physically or sexually abused can pressive disorder and/
depression or
be emotionally maltreated. Children who experience or an anxiety disorder anxiety.
emotional maltreatment undergo a unique form of were interviewed to as-
abuse. The weapons used against them are not visible sess a history of emotional maltreatment, physical
such as hands, belts, cords, or sexual acts, but rather abuse, and/or sexual abuse before the age of 16 years;
ugly, hurting words or cold, uncaring silence. Although a history of multiple incidents was required to meet the
no physical pain or sexual contact is ever endured, the definition of child abuse for the study. Of all adults re-
consequences can be just as severe and long-lasting. porting child abuse, 93% reported experiencing emo-
One possible result of early childhood emotional tional maltreatment. Nearly one third (31%) of adults
maltreatment is reactive attachment disorder (RAD; who reported emotional maltreatment also reported
Hornor, 2008b). RAD is defined as markedly disturbed physical abuse and 29% also reported sexual abuse.
and developmentally inappropriate social relatedness Emotional maltreatment, when compared with physi-
that usually begins before the age of 5 years. RAD can cal and/or sexual abuse, had the strongest link with
present as a persistent failure to initiate or respond in enhanced automatic (and explicit) self-depression
a developmentally appropriate fashion to most social and self-anxiety associations. Emotional maltreatment,
situations. The child avoids or resists comforting or even more than physical and sexual abuse, may predis-
exhibits a frozen watchfulness; he or she appears to pose a person to developing depression or anxiety.
be unable to or has great difficulty forming relation- Specific behaviors have been included in the defini-
ships with anyone. Conversely, RAD also can present tion of emotional maltreatment. Allen (2008) examined
as excessive familiarity with strangers or a lack of selec- the impact of five forms of emotional maltreatment on
tivity in the choice of attachment figures—that is, the emotional adjustment in early adulthood: spurning,
child may form attachments to just about anyone. These terrorizing, exploiting, ignoring, and isolating. More
manifest behaviors are exhibited after pathogenic care, than 230 college students between the ages of 18 and
consisting of the persistent disregard of the childÕs basic 22 years participated in the study, with their ethnicity
emotional needs for comfort, stimulation, and affec- being predominantly European American (92%); 59%
tion; persistent disregard of the childÕs basic physical were women. Allen (2008) found each form of emo-
needs; and/or repeated changes of primary caregivers tional maltreatment to be significantly related to the
that prevent the formation of stable attachments other forms of emotional maltreatment and physical
(American Psychiatric Association, 2000). abuse. The strongest relationship was noted between
The long-term impact of emotional maltreatment has isolating and ignoring, with the weakest relationship
not been studied widely, but recent studies have begun between ignoring and witnessing family violence.
to document its long-term consequences. Emotional Each form of psychological symptomatology was sig-
maltreatment has been linked with increased depres- nificantly correlated with a number of types of emo-
sion, anxiety, somatic complaints, and difficulties in tional maltreatment. Somatic complaints, anxiety, and
interpersonal relationships (Spertus, Wong, Halligan, depression were each significantly associated with deg-
& Seremetis, 2003). Further complicating research into radation, terrorizing, ignoring, and witnessing family
the consequences of emotional maltreatment is the violence. Borderline features were significantly related

438 Volume 26  Number 6 Journal of Pediatric Health Care


to degradation, terrorizing, and ignoring. None of the 46% of boys reported experiencing teen dating vio-
forms of psychological symptomatology were associ- lence. Emotional abuse was found to be a significant
ated with being isolated. Experiencing acts of terroriz- predictor of dating violence and PTSD symptomatology
ing at the hands of caregivers was significantly among both girls and boys. Male emotional abuse per-
predictive of somatic complaints and anxiety in early petration and female emotional abuse victimization
adulthood. The frequency of being ignored by care- was found to be significantly mediated by PTSD symp-
givers in childhood was predictive of current depres- tomatology. Thus, when considering emotional abuse
sion and borderline personality features. Childhood and its potential for negative impact upon relationship
degradation predicted current features of borderline development, the victim of emotional abuse is made to
personality features. Physical abuse in the absence of feel worthless and the victimÕs thoughts, feelings, and
the various forms of emotional maltreatment was signif- behaviors are ignored or condemned. Emotional mal-
icantly predictive for only somatic complaints. AllenÕs treatment, like other forms of maltreatment, teaches
work is significant in that it is the first study that children that not all relationships are positively rein-
examined the impact of specific forms of childhood forcing and to expect punishment in relationships.
emotional maltreatment on different types of psycho- Relationships become a source of negative affect, fear,
logical impairment in early adulthood. or anger and lack positive affect and joy.
Anger and aggression are potentially destructive Childhood emotional maltreatment may threaten the
forms of psychological problems in adulthood. Allen security of attachment relationships and yield maladap-
(2010) examined the impact of long-term child emo- tive models of self and self in relation to others. Wright,
tional abuse on aggression using the same sample Crawford, and Del Castillo (2009) explored the extent
previously described. Allen specifically tested the to which experiencing emotional abuse and emotional
self-capacities of interpersonal relatedness, identity, neglect by parents uniquely contributed to young adult
and affect regulation as mediators for the impact of maladaptive long-term outcome in terms of symptoms
emotional abuse on aggression in adulthood. Results of anxiety, depression, and dissociation. Three hun-
suggested that emotional abuse is significantly predic- dred students at a Midwestern university (53% of
tive of participantsÕ self-reported increased levels of whom were women and 94% of whom had European
various forms of aggression. Emotional abuse also was American ancestry, with a mean age of 20 years) partic-
significantly correlated with all of the self-capacities ipated in a study over five semesters. Findings revealed
(identity, interpersonal relatedness, and affect regula- that perceptions of childhood emotional abuse and
tion) and was found to be a significant independent neglect each continued to exert an influence on later
predictor of interpersonal problems and affect dysregu- symptoms of anxiety and depression even after control-
lation. Detrimental alterations of self-capacities were ling for gender, income, parental alcoholism, and other
found to predict aggression. It is possible that experi- forms of child abuse. This relationship was mediated by
encing emotional maltreatment teaches the child inef- schemas of vulnerability to harm, shame, and self-
fective ways of relating to others; the child then sacrifice. Only emotional neglect was related to later
develops poor relationship skills that increase the likeli- symptoms of dissociation and was mediated by
hood of interpersonal problems as an adult. Problem- schemas of shame and vulnerability to harm. Experi-
atic relationships result in an increased likelihood of encing child sexual abuse also was a significant predic-
verbal and/or physical aggression. Also, experiencing tor of later anxiety, depression, and dissociation. Wright
emotional abuse may result in an inability to develop et al. (2009) suggest that how a person evaluates and in-
adequate emotional regulation skills, which increases ternalizes experiences may be even more important
the risk of persons being unable to rid themselves of than the events themselves in determining the extent
negative feelings of anger, predisposing them to overt to which these experiences exert a long-term impact.
forms of aggression. Emotional maltreatment may result in global, negative
Anger and aggression can manifest itself as teen dat- beliefs about the self.
ing violence. Teens as young as seventh grade report The effects of emotional maltreatment can be dis-
engaging in dating violence, with emotional abuse abling and enduring and should be carefully assessed.
being the most common form of violence (Sears, Shaffer, Yates, and Egeland (2009) examined if and
Byers, & Price, 2007). Wekerle and colleagues (2009) how different forms of emotional maltreatment contrib-
examined the predictive value of child emotional mal- uted to adolescent adjustment via aggression and social
treatment for understanding teen dating violence and withdrawal in middle childhood. Participants for the
adolescent post-traumatic stress disorder (PTSD) symp- study were drawn from the Minnesota Longitudinal
tomatology. A random sample of 408 adolescents Study of Parents and Children, a prospective, longitudi-
engaged with CPS participated in the study; 52% were nal study that began in 1975. Low-income women in
girls, with a mean age of 16 years. Ethnicity was diverse. their first trimester of pregnancy were recruited through
Findings indicated clearly that teens involved with CPS a public health prenatal clinic. Data for the study were
are at high risk for dating violence; 65% of girls and drawn from assessments completed when the focal

www.jpedhc.org November/December 2012 439


children (196) ranged in age from 24 months to sixth Most often it is the childÕs behaviors or psychological
grade. Mothers were observed interacting with their difficulties that first raise the concern of possible
children at several points in early childhood. Data maltreatment or some form of other problems within
from the observations were utilized by coders to the family. On occasion, parent-child interactions ob-
identify mothers as emotionally neglectful or abusive. served in the clinical setting raise the concern of possi-
Emotionally neglectful mothers were emotionally dis- ble emotional maltreatment. Most often, however,
tant and unresponsive to the childÕs bids for comfort additional information is necessary when making the
and help. Mothers identified as emotionally abusive diagnosis of suspected emotional maltreatment, includ-
were verbally hostile with their child, often making crit- ing reports from schools, mental health counselors,
ical or sarcastic comments. Middle childhood outcomes child care workers, and other professionals involved
were assessed using the Teacher Report Form of the with the family.
Child Behavior Checklist, which is designed to measure For all children presenting with behavioral concerns,
childrenÕs problem behavior and adaptive functioning. a thorough psychosocial history should be obtained.
Adolescent self-esteem and peer competence were The accompanying
derived from teacher reports using a measure designed parent should be in- Most often it is the
for the study. Of the 196 child participants (43% of formed that because
whom were girls), 13% were identified as emotionally family problems, vio-
childÕs behaviors or
neglected and 22% as emotionally abused. Only 4% lence, and abuse are psychological
were identified as both. Both emotional neglect and common in our soci- difficulties that first
emotional abuse were associated with increased ag- ety, these questions
gression and social withdrawal in middle childhood are asked of all
raise the concern of
and lower emotional competence in early adolescence, families. A family tree possible
especially for boys. can be drawn that pro- maltreatment or
vides invaluable famil-
IMPLICATIONS FOR PRACTICE ial information,
some form of other
It is clear that emotional maltreatment can have seri- including the parental problems within the
ous negative consequences for children. Prompt iden- names and ages, mari- family.
tification and appropriate intervention are necessary tal status, childÕs cur-
to decrease long-term sequelae for children. It is rent living situation,
important to note that prior to entering school, the pe- number of siblings, and number of partners each parent
diatric nurse practitioner (PNP) or other health care has had children with. Box 1 lists psychosocial informa-
provider may be the only professional who has regu- tion that should be gathered. Possible maltreatment of
lar contact with the patient, and therefore their obser- all forms should be explored, along with parental disci-
vations of child/parent interactions can be crucial to pline practices. The parent should be asked if he or she
the identification of emotional maltreatment. How- has ever had concerns regarding physical, sexual, or
ever, diagnosing emotional maltreatment can be emotional maltreatment or if the child had ever been
difficult. The diagnosis can be facilitated when a docu- in contact with anyone known to physically or sexually
mented event or series of events has had a significant abuse a child. Emotional maltreatment is much more
effect on the childÕs emotional welfare such as a con- difficult to screen for; Box 2 provides examples of
tentious parental separation/divorce with subsequent
abandonment by one parent. Typically, the events
that result in emotional maltreatment are much more BOX 1. Psychosocial history
subtle and more difficult for the PNP to identify. As
1. Maternal age and current employment status
with all forms of child maltreatment, PNPs must be 2. Paternal age and current employment status
aware of their own cultural biases related to emotional 3. Living arrangement/marital status
maltreatment and be respectful of behaviors that may 4. Educational level of parents/any cognitive delays/
be unique to the childÕs culture, which are different mental retardation
from their own cultural beliefs yet not abusive in 5. Past or present parental drug/alcohol concern
nature. 6. Past or present parental mental health concern
Well-child visits should include anticipatory guid- 7. Parental domestic violence concerns
ance regarding child emotional maltreatment. The 8. Previous involvement with child protective services
dangers of verbal aggression such as calling the child for the family
belittling names, cursing, or threatening to give the 9. Parental involvement with law enforcement
10. History of child maltreatment (sexual abuse, phys-
child away should be discussed with parents (Kairys
ical abuse, or involvement with child protective
& Johnson, 2002). The importance of consistency in services) within the family—mother and/or father
parental love, acceptance, and attention should be victimized as a child
stressed.

440 Volume 26  Number 6 Journal of Pediatric Health Care


experiencing emotional maltreatment need to be as-
BOX 2. Questions for parents
sessed by a mental health therapist who is competent
1. What kind of child is __________________?
in trauma-based cognitive behavioral therapy to deter-
2. Is he/she easy to care for? mine the need for ongoing therapy. Adults perpetrating
3. Tell me something good/positive about the emotional maltreatment also are in need of therapy
_______________________ . so they can understand and change their own behavior.
4. What is hard/difficult about Parenting classes may be of benefit. At a time deemed
__________________________? appropriate by the mental health therapist, family ther-
5. What is easy about _________________________? apy or parent-child therapy may be necessary to ensure
appropriate parent-child interaction. Child advocacy
centers are an excellent source of appropriate local
questions to ask parents to gather information regard- resources for mental health therapy and/or parenting
ing their feelings about parenting the child. classes.
Children should be asked screening questions regard- Emotional maltreatment is often more nebulous than
ing discipline practices and sexual abuse. Children can physical or sexual abuse and much more difficult to
be asked to identify their private parts and asked if identify. PNPs, because of their unique relationships
anyone has ever touched, tickled, kissed, hurt, or put with families, are truly in a prime position to identify
anything in their private places. Children also can be concerns of suspected emotional maltreatment and
screened for exposure to domestic violence; for exam- intervene appropriately. PNPs should know their fami-
ple, children can be asked what happens when mommy liesÕ psychosocial histories and ask screening questions
and daddy argue—is there any hitting or kicking? Box 3 regarding all forms of maltreatment. Anticipatory guid-
provides examples of questions to ask children to ance related to emotional maltreatment should be
gather information about familial relationships. provided. For children presenting with emotional or
A thorough physical examination must be com- behavioral issues, emotional maltreatment should
pleted, including an ano-genital examination. One always be in the differential diagnosis and must be
should closely assess for injuries that raise the concern assessed. The input of other professionals involved
for possible physical or sexual abuse. The childÕs with the family, such as teachers, child care workers,
growth chart may yield valuable information; weight or counselors, may be needed for the PNP to solidify
loss or gain may be one of the few physical symptoms a concern of suspected emotional maltreatment. If
of emotional maltreatment. a concern of suspected emotional maltreatment is iden-
PNPs should gather and process information gar- tified, the concern should be reported to CPS so that
nered from observations of child-parent interactions, a more intensive investigation can transpire. By prompt
familial psychosocial history, child maltreatment identification of emotional maltreatment, timely report-
screening questions asked of the parent and child, ing of concerns to CPS, and appropriate referral for
the physical examination, and reports from other in- mental health therapy and other community resources,
volved professionals such as teachers or child care PNPs can truly make a difference in the lives of patients
workers. If the processed information raises a concern and families.
of suspected child maltreatment of any form, including
suspected emotional maltreatment, a report must be
REFERENCES
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DC: Author.
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OÕFarrill-Swails, L. (2005). Single versus multi-type maltreat-
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442 Volume 26  Number 6 Journal of Pediatric Health Care

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