Michael A.

Cipolla III
60 Broad Street Plattsburgh NY, 12901 | (845)-545-0250 | mcipo001@plattsburgh.edu

EDUCATION SUNY PLATTSBURGH Plattsburgh, NY

Bachelor of Arts May 2018
Major: Communication Studies
Minors: Public Relations & Broadcast Management

RELATED Social Media & PR Interpersonal Communication

COURSEWORK Multimedia Production Communication Theory
Electronic Advertising Media & Popular Culture

WORK IBM Sterling Forest, NY

EXPERIENCE Media Operator May 2017- Present
● Assisted with disaster recovery tests
● Manage and update media files for records
● Loaded and unloaded media libraries per request of the customer

HOLLISTER Plattsburgh, NY
Sales Associate September 2016- May 2017
● Assisted with maintenance of merchandise and updates
● Provided extensive customer service through communication
● Rung up customers at the POS

BANANA REPUBLIC Central Valley, NY

Sales Associate May 2014 - Dec 2016
● Kept sales floor organized to increase sales
● Facilitated customers with product not available on the floor
● Greeted customers with a friendly assistance process

PENNINGS GRILL Warwick, NY

Cashier/Expeditor May 2010 - May 2014
● Worked in a team to provide a fast service for customers
● Assisted with checkout and calculated the net sales when closing
● Prepared ingredients prior to opening hours on a daily basis

LEADERSHIP TAU KAPPA EPSILON Plattsburgh, NY

EXPERIENCE Director of Public Relations October 2015- March 2017
● Organized and promoted philanthropy events
● Created online and print advertising material
● Updated and managed social media accounts

LAMBDA PI ETA HONOR SOCIETY Plattsburgh, NY

Communication Honor Society September 2017- Present

SKILLS Computer: Microsoft Office (Word, Powerpoint, Excel)

Adobe Suite (InDesign, Photoshop, Illustrator)