CMYK CMYK

Contact Us

Admninistration MTNL Nos. EPBX Nos. E-mail Addresses

Managing Director 26886310 201 mdcris@ndf.vsnl.net.in
Director Finance 26881143 205 sharma_urmila@rediffmail.com
Registrar 26877894 208 dsm2002@indiatimes.com

PRS
Group General Manager 26877896 209 sbroy@cris.org.in
Group General
Manager /WS 24672421 337 dchhabra@cris.org.in

UTS & COIS

Group General Manager 24101634 282 vikram.chopra@cris.org.in

FOIS
Director Operations 26871631 283 docris@ndf.vsnl.net.in
Group General Manager 26877974 212 ras_das@hotmail.com
General Manager/AS 26110763 288 -
General Manager/OP 26877931 286 surendrajatav@indiatimes.com
Projects
Group General 24677432 240 maishigk@rediffmail.com
Manager/P-I
General Manager / 26877933 287 ravindergupta@cris.org.in
Projects-II
General Manager / 24670198 327 dganju@yahoo.com
Projects-III
General Manager / 24677489 271 sanjayadas_31@yahoo.co.in
Projects IV
IT Infrastructure Management
Group General 26110649 214 grajeev_cris@yahoo.co.uk
Manager /IT
Chief Manager/Tele 26883193 325 raman.bansal@cris.org.in
EPBX No. 24104525, 24106717, 24107168, 24108766, 24108901, 24102346, 26877893
Fax No.
Regional Offices RUNWAY FOR GROWTH
Chief General Manager /NR 011-23366847 psne@cris.org.in
Regional Manager (Kolkata) 033-22425909 gehlotsanjay@hotmail.com
Chief General Manager (Mumbai) 022-22702160 satyaprakashwr@hotmail.com
Chief General Manager 040-27702116 kvndas@rediffmail.com
(Secunderabad)
General Manager (Chennai) 044-25330893 railwayvenkat@yahoo.com
Website www.cris.org.in

Centre for Railway Information Systems

Safdarjung Railway Station, Chanakyapuri, New Delhi – 110021
Tel: 24104525, 24106717 Fax: 26877893, 26116049

CMYK CMYK
CMYK
Centre for Railway Information Systems
(CRIS) was established in 1986 as an
autonomous organisation under Ministry
of Railways. Over the last two decades,
CRIS has come a long way and its
activities today encompass the entire
gamut of design, development,
implementation and maintenance of
world-class online systems.
CRIS has a two-tier management
structure with a Governing Council
Competencies
CRIS has large pool of experienced and
competent professionals having
expertise in the entire range of
engineering functions delivering turnkey
solutions for the 24x7 enterprise scale
world-class systems catering to the
2 comprehensive needs of Passenger and
Freight businesses of Indian Railways.
Services offered include consultancy/
project management for System
Analysis and Design, preparing user
specifications, solution architecture,
IT Infrastructure (Networks and Data
Centres), planning, design, TCO
analysis/technology evaluations, server/
storage sizing, Development, Site
preparation, procurement, installation
and commissioning, operation support
CMYK
Organisation
chaired by the Minister of
Railways. The council provides
broad guidance to an Executive
Committee headed by the
Managing Director, who manages
the administrative, technical and
financial affairs.
CRIS develops applications to address
Indian Railway’s requirements in
budgeting and accounting, asset
maintenance, procurement and
and maintenance services,
channeling product licensing/OEM
spares, migration / re-engineering of
legacy systems, business intelligence
and data warehousing and
disaster recovery.
CRIS forte lies in integrated solutions
using best of breed technologies:
Client Server architecture - HP/OVMS,
ALPHA/Tru64, RS6000, IBM/AIX,
SUN/SOLARIS, Itanium/Zeon/Linux,
Windows 2003, Clusters; SAN-HP/
Compaq, SUN, IBM, EMC2, Software
Engineering Tools - IBM Rational
Rose; RDMBS - Oracle, DB2, Sybase
SQL 2003; Middleware – HP/Digital
RTR, BEA Tuxedo/Weblogic, IBM
Websphere & Microsoft .NET, Citrix;
CMYK
inventory, human resources
management, health management,
business intelligence and data
warehousing. CRIS has
developed expertise in IT
infrastructure including design,
implementation and management
of enterprise level data
centres and networks and is
working on mobile and
wireless solutions.
BI & Data Warehousing – Oracle,
Business Objects, Cognos; Application
Integration – WLI, TIBCO, WBIMB;
GUI tools - VB, D2K & C++, C#;
Access/Delivery – Web, email, SMS,
PDA/mobile/embedded systems,
11
RFID/GPS/GIS/GSM, SCADA, Data
Loggers, thin clients, smart cards,
biometrics, large format displays,
IVRS, speech recognition, etc.
The in-house team of networking
professionals has expertise in all
network engineering functions
such as requirement analysis,
deployment and integration of network
management. CRIS has to its credit,
deployment of state-of-the-art
country-wide communication
network for mission-critical systems
on Indian Railways.
This provides a strategic advantage
enabling fast network roll out and
seamless integration with related
applications while leveraging
on the extensive nation-wide
communication infrastructure owned
by Indian Railways.
CRIS provides onsite and offsite
training in development and
management of information systems.
CMYK
CMYK
Passenger Reservation System (PRS)
PRS A countrywide online passenger
reservation and ticketing system and the
world’s largest online reservation
application, developed and maintained
by CRIS is a complex online distributed
client server application developed in
‘C’ on OVMS using RTR (Reliable
Transaction Router) as middleware.
CONCERT (Country-wide Network of
Computerised Enhanced Reservation &
Ticketing), interconnects the regional
computing systems into a National
PRS grid.
4 9
CMYK
Salient features of CONCERT :
● Allows a passenger from any
location to book train tickets
from any station to any station
● Handles reservations, modifications,
cancellation/refunds
● 31 supervisory functions and
21 online enquiries
● Performs reservation for over
9,95,000 seats and berths (peak
rush as high as 10, 17,000) daily
● 4619 reservation terminals
● Works at more than 1232 locations
CONCERT software offers a range of
operating options, including:
● 40 types of quotas
● 9 types of classes
CMYK
● 199 types of concessions
● 8 types of trains
● 102 types of coaches including
composite coaches, etc.
● Printing of bilingual journey tickets
and passenger manifests both in
English and Hindi
● Response time of less than
two seconds for a
reservation transaction
● Complex rules, validations and fare
computation techniques interwoven
in the application
● Database Administration Package
to meet dynamic operational
requirements like changes in train
profile, timetables and fares.
CMYK
CMYK
PRS & Unreserved Ticketing System (UTS)
Interfacing with the
external world
● Interactive Voice Response
System to enable telephonic
enquiry access to the CONCERT
database on phone No. 139 at
Patna and Bangalore
● Teletext/TV displays of the
availability positions of major trains
● Touch Screen Interface for
on-line display of enquiries at
important locations
● Passenger Operated
Enquiry Terminals.
Dynamic information available
on the website
● PNR Status
● Trains between a pair of stations
Accommodation availability
● delivers fast and efficient unreserved
6
● Train schedule
● Station-code.
All the above enquiries are also
available through SMS on
mobile phones.
Static information dissemination.
● Reservation / Refund Rules.
CMYK
● General information
● Tourist information
● Special trains
The static information is also
available in Hindi.
National Train Enquiry System
www.trainenquiry.com for current
train status.
Dynamic Information
● Spot your train
● Find your train
● Arrivals
● Departures
● Passing by trains
Static information
● Train time table
● Prestigious trains
● Railways amenities
● Railway rules
● Tourist information
Static information is also available
in Hindi.
www.irctc.co.in for i-ticketing and
e-ticketing:
CRIS has developed the Internet
ticketing solution launched by
IRCTC, interfacing the front-end by
writing procedures for search and
queries on back end PRS Alpha
servers, ticket printing on existing
clients and accounting software.
A new service, namely, e-ticketing
has been launched for all Shatabdi
trains originating from New Delhi.
The passenger does not require a
physical ticket to board the train and
CMYK
can simply print the Electronic
Reservation Slip (ERS) at home or
office and board the train with Proof
of identity.
SMS and Alert Services: Services
Like PNR status, accommodation
availability, trains between stations,
fare, train schedule, etc are available
on 676747, 8888 with major cellular
service providers like Airtel, Hutch,
Idea, BPL, MTNL and BSNL, Cell
One, etc.
Unreserved Ticketing
System (UTS)
Unreserved ticketing constitutes a
major component of the IR’s
overall ticketing volume and is an
important source of revenue. UTS
7
ticketing from dedicated counters
replacing manual Printed Card
Tickets/EFTs/BPTs with centralised
online sales accounting. The solution
architecture lends itself to easy
integration with handheld terminals,
smart cards, automatic vending
machines, etc.
Features Visit
● Latest technology www.indianrail.gov.in for
reduces queues the latest travel-related
● Tickets available from any station information. This web
to any station site enables convenient
customer interface.
● All concessions return/
The website averages
reverse/cancellation
40 lakhs hits daily with
● Ticketing three days in advance peaks up to 55 lakhs
● Online accounting of ticket sales
● Analysis of the demand enables
capacity planning
CMYK
CMYK
Freight Operations Information System (FOIS)
(Better Monitoring – Greater Efficiency)
A mission-critical system built on
three-tier client-server architecture
with Unix Tru-64, Oracle 9i Real
Application Cluster and BEA Tuxedo as
application server.
FOIS enables management and control
of freight movement and optimisation of
asset utilisation, easy access to
8 customers consignments status
facilitating just-in-time inventory.
FOIS comprises of Rake Management
System (RMS) for freight operations and
Terminal Management System (TMS) for
commercial transactions. About 2000
reporting devices have been
commissioned at more than 475
locations of Indian Railways.
FOIS delivers strategic advantages to
Indian Railways and its customers
meeting increasing freight volumes by:
● Clubbing and moving together
similar type of stock with “hub &
spoke” arrangement
● Global tracking of consignments in
near real-time
● Facilitates acceptance of customer’s
orders, billing and cash accounting of
receipts e-commerce
FOIS provides tremendous opportunities
to IR and their customers, improving
CMYK
existing business practices, reducing
operating costs while enhancing the
quality of service. Facility for e-
payment of freight for coal rakes
loaded on EC Railway to Badarpur
Thermal Power Station has been
introduced and a secured payment
gateway is being extended to other
customers.
CRIS has developed a solution for
secure and customised Internet access
to to major customers like SAIL for
placement of indents, tracking of
consignments and reporting receipt
and dispatch of loaded / empty rakes
at customer sidings/exchange yards.
A Domestic Terminal Management
System (DTMS) with interfaces to
FOIS and handheld terminals has
been developed, implemented and
maintained by CRIS for CONCOR. A
solution on BEA Weblogic platform
provides web
access,
automated
e-mail and
SMS services
to customers.
CMYK
Web Enabled Claims
The web enabled claims project is an
online application for computerisation
of 16 zonal claims offices dealing with
railway claims, accident compensation
cases, tracing of unconnected and
undelivered wagons involving major
railway customers.
The MIS is an inherent feature of this
application and consolidated reports
of all zonal railways can be accessed
from the website.
The user-friendly software enables the
general public to not only file claim
cases through the web but also track
the progress of their claims. All the
rules and regulations for claims and
accident case filing along with contact
details of all claims offices are
available on the website:
www.claims.indianrail.gov.in
5
CMYK
CMYK
Rail Budget Compilation
System (RBCS)
Developed for budgetary inputs from the
different zones and production units of
the Indian Railways, RBCS facilitates
capturing of data, building of database,
analysis of demands and pruning
of the estimates for inclusion in the
Railway Budget.
The system is implemented at 88
locations spread over Zonal Railways
and Production Units apart from
Railway Board.
Comprehensive Payroll
Processing System (CPPS)
CPPS is a comprehensive bilingual
package for monthly salary bills
including Incentive Bonus Calculation
and Labour Accounting modules.
Vigilance Software
System (VSS)
10 VSS is designed specially for the
requirements of Vigilance on Indian
CMYK
Projects and the Road Ahead . . .
Railways and has been
implemented in all the
Zonal Railway Head Quarters.
VSS maintains information on
vigilance cases / complaints
including various reports
and correspondence.
Material Management
Information System (MMIS)
This package is designed specially
for the requirements of stores
accounting for P-Way materials
and scrap disposal.
Comprehensive
Accounting & Transaction
System (CATS)
CATS has been designed
with a common database to
address functionalities for
personnel and Finance Departments.
CATS contain two major
modules Financial Accounting
System (FAS) and Payroll
System (PS).
CMYK
The Road Ahead
Capitalising on its strengths, CRIS is
strategically poised to deliver many
exciting and challenging projects.
● World class Data Centers and
Networks for IR & other customers
● An enterprise payment gateway for
IR and its customers
● Coaching operations (COIS), parcel
management, control office and
crew management systems
● BI & Data warehousing solution for
PRS, FOIS and UTS
● Disaster Recovery System for
Business critical systems -FOIS,
PRS, UTS and COIS
● A B2C Solution for freight customers
● Access to FOIS, COIS PRS and
UTS through handheld mobile and
automatic vending devices
● Deploy RFID GPS/GIS/GSM
technology for Asset tracking
and management 3
● Integrate IT infrastructure, CRIS has
networks, operations, billing, expertise in
ticketing, accounting, asset software
management and HR solutions on
development,
an enterprise service
bus architecture. design,
implementation
and management
of IT
infrastructure
including
enterprise level
data centres
and networks.
CMYK