Margarita A.

Fierro
7036 West Bendixon Dr. West Valley City, UT 84128
(801)4035874
fierro_008@ hotmail.com
CUSTOMER SERVICE

Personal / Administrative  Excellent customer service

Skills  Bilingual
 Organized
 Appointment setting
 Persistent and adaptable
 Team player
 Microsoft office
 Ability to train, motivate
 Book keeping/Basic accounting
 Exceptional ability to carry out the instructions verbally and written
 Greeting
Objective
 To become a valuable member of your team utilizing and expanding my
customer service skills. Greet Students Answer Phone Calls Using
Banner
 To obtain a position as customer representative and utilize my Clerk
skills other duties assigned to me.
Employment ACS 2009-2009
Customer Service Representative
 Multitasking

 Answering phone calls for multiple companies

 Support sales in opening new accounts and upgrading

existing service for customers.

 Quickly and effectively solve customer challenges.

 Maintain quality control/satisfaction records, constantly

seeking new ways to improve customer service.

Volunteer /Experience
(internship)
Cashier
 ISELAS MEXICAN GRILL(2012-2014)
 LITTLLE CEASEARS (2012-2012)
 HMST HOSTS(2005-2006)
Marlene Gonzalez Law Firm 2007-2009
Client Support
 multitask
 Answering calls

 Greed Clients

 Translation/ interpreting for Spanish speaking clients

 Preparing legal forms

 Working one on one with clients

 Maintaining well organized environment for the office

Education AMES 2004-2008

(Academy for Math, Engineering and Science)
 Obtain High School Diploma

Salt Lake City Community College 2009-

General Studies current

References Furnished Upon Request