Basics of Blocks and Drops

MS BTS

Seizures or Attempts

Block May Occur

Assignment results in a healthy call

Drop May Occur

Call Ends Normally

KPI related to Blocks and Drops are basically represented in terms of percentage. e.g

Block % and Drop %

Block % = No of Blocked Calls * 100

Total Seizures

Drop % = No of Dropped Calls * 100

Total Assigned Calls

Mohsin Noor Alam –PDO

 BLOCKS Demystified

There are several reasons for BLOCKED calls

BLOCKS

Traffic Other Blocks Set Up Failures Resource Blocks

Channel (SUF)
Confirmation
Failure
(TCCF), 95%

TCCF Reasons SUF Reasons Resource Block Reasons

High Traffic Areas Hardware goes Faulty RF Power Blocks
MOU tab from Voice Trending, NTAC ROP Analysis Voice Data Trending,
CarrAssign tab from Voice trending, Alarm String from Netwatch Netwatch Live
Voice Data Overall Erlang usage Speech Handler Failures Channel Element Blocks
Cross Carrier TCCFs Alarm String from Netwatch Voice Data Trending,
Voice trending, Voice data trending, ROP analysis from NTAC Netwatch Live
Reveal TCCF Report T1 related Issues Walsh Code Blocks
Poorly Defined Neighbor Lists NTAC ROP Analysis Netwatch Live
FCI Tab, RFISS-HOMAX Packet Pipe Blocks
Excessive Soft Handoff Zones Netwatch Live
Secondary CE usage from Voice
Data overall
Lack of RF Coverage Major Functions of the Tools
Reveal Distance Banding REVEAL
Search Window Problem  Distance Banding/Drive Equivalent Data
GoTraf report from Reveal,  User Distribution Mapping
CEQFACE tab from Translation  CFC distribution MS wise
report  IFHO report
External Interference  Cross Carrier TCCF Report
RevAvgRSSI tab from Voice Data  GoTraf Report/SW Optimization
trending, FFER, RFER from HOFER
 PN ambiguity Report
report
NTAC Mobility Failover 2
CO PN interference
 RCV Log Filter/Recent Changes, Review
RFISS report for PN confusion
Reveal Data  ROP filter for cell diagnostic
Hardware goes into bad state  Network Health Look up
Alarm String Netwatch, NTAC ROP  RSSI Rise Average
Intermittent Hardware Problems Netwatch LIVE
Alarm String Netwatch, NTAC ROP  Same Day Hourly Network Monitor
Faulty MS  User Query
Reveal Data

No of Blocks = TCCFs + SUFs + BP + BWC + BCE + BPP+ Other Blocks

Mohsin Noor Alam –PDO **RED-Possible Causes, BLUE-Possible Tools/Trends to diagnose the problem
 DROPS Demystified

There are two major reasons for DROPS

DROPS

Lost Calls,2/3th Call Shutdown,1/3th

LOST call Reasons CALL Shutdown Reasons

Poorly Defined Neighbor lists Semi Soft Handoffs
FCI tab from Translation, RFISS-HOMAX Poorly Optimized Border Sectors
High Traffic Areas HOFER Report, ROP analysis,
MOU tab from Voice Trending, Voice Trending,
CarrAssign tab from Voice trending, Voice CDHFL, CDHNL, CEQFACE
Data Overall Erlang usage tabs in Translation Report,
Poor Coverage Area Reveal IFHO report
Reveal Distance Banding Defective Hardwares
Island Mode Cell Alarm String from Netwatch,
Map info Tool, Google Earth NTAC ROP
Handoff cell is Blocking on all Carriers Backhaul Outages
Netwatch Live, Voice Data Trending Alarm String from Netwatch
Search Window Problems Pseudo Noise Conflict
GoTraf report from Reveal, CEQFACE tab RFISS report for PN confusion
from Translation report Reveal Data
Pilot Polluted Areas Soft Handoffs
Secondary CE usage from Voice Data HOFER Report, ROP analysis
Major Function of the Tools
overall
External interference Netwatch
RevAvgRSSI tab from Voice Data  Alarm String Monitor
trending,
Alarm String FFER, RFER from HOFER SoCal/Nocal EVDO
CO PN interference  Detailed EVDO trends
RFISS report for PN confusion  SITE Map Views
Reveal Data  T1 occupancy Reports
Hardware Outages/Intermittent Hardware RFISS/Falcon
Problems  Overall Site Database
Alarm String from Netwatch, NTAC ROP  Carrier Deployment Status
Poorly Optimized New Cell  Major Report Extractions
Translation Report Auditing,
 PN conflict/Missing
Trending Monitoring
NBR/HOMAX reports
Inadvertent Change of Translations
 Translation Parameter Dump
Translation Report Auditing

No of DROP Calls = No of Lost Calls + No of Call Shutdowns

Mohsin Noor Alam –PDO **RED-Possible Causes, BLUE-Possible Tools/Trends to diagnose the problem