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Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for a period
of 36 months (dependant on product) from the date of purchase. Defects that occur within
this warranty period, under normal use and care, will be repaired, replaced or refunded
at our discretion.The benefits conferred by this warranty are in addition to all rights and
remedies in respect of the product that the consumer has under the Competition and
Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
Dear Customer,
The device comes with a three year warranty. In the event of a fault in the camera
you will need the enclosed warranty card and your proof of purchase.
Keep these safely together with these user instructions
and be sure to pass the user instructions on to any new user or owner.
1. Contents of box
Unpack the camera carefully and check that all the following items are present and correct:
Note:
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avoid risk of suffocation.
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of the camera.
2. Table of contents
Introduction 1
1. Contents of box 1
2. Table of contents 2
3. Hazard, safety and general warnings 4
4. Preparations 7
4.1. Description of parts 7
4.2. Views of the camera 8
4.3. Installing the security camera 9
4.3.1. Fitting stand to camera 9
4.3.2. Fixing the security camera 9
4.3.3. Completing the camera installation 10
6. Settings 17
6.1. Equipment status 17
6.2. Camera name 18
6.3. Date and time 19
6.4. User accounts 20
6.5. Network settings 20
6.6. Wireless settings 23
6.7. UPNP settings 25
6.8. DDNS settings 26
6.9. Email settings 28
6.10. FTP settings 30
6.11. Alarm settings 32
6.12. Head settings 34
6.13. Resetting 35
6.14. Rebooting 35
8. Conformity 42
9. Disposal 43
10. Warranty and Service 43
11. Technical Specification 44
12. Glossary 45
4
Intended use
This security camera is intended to be used for monitoring indoor areas only. You are
responsible for ensuring that the personal rights of third parties are not violated
through the use of the security camera.
The security camera is designed for private use and is not suitable for business or
commercial use.
Electrical hazard
Switch off camera or receiver if a foreign body or liquid has entered the camera or
receiver. Wait until completely dry, there is danger of fire and electrocution.
Switch off if camera or receiver has been dropped or if housing is damaged, there is
danger of fire and electrocution.
The camera and its components may not be dismantled, modified or repaired, there is
danger of fire and electrocution.
Use only the power supply provided or a power supply with the same specifications.
Connect the power supply only to a power source which complies with the information on
the equipment label.
Do not use power supply or output cable if damaged. Replace with same type of power
supply.
Check that all used mains sockets are always accessible so that the power supply can be
quickly interrupted when necessary. The device is disconnected from the mains by pulling
out the plug from the mains socket.
Ensure adequate ventilation and do not cover the power adapter in order to avoid
overheating.
The USB power supply may not be used during a thunder storm, there is danger of
electrocution.
6
Legal Notices
This IP security camera is exclusively intended for indoor surveillance use. It is your
responsibility to ensure that the use of the IP security camera does not violate the
personal rights of third parties.
The video surveillance of public indoor areas (e.g. underground garage) requires a permit
and the premises must be labeled accordingly. In case of uncertainty, please contact the
respective local authority.
7
4. Preparations
4.1. Description of parts
2.
1.
3.
4.
5.
6.
3. 90°
2.
1.
4.
270°
5.
7.
6.
8.
Note:
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as this may result in interference. Should you experience picture interference, test
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on the lens.
To bore the corresponding holes you will need a 6 mm masonry drill for stone or concrete
surfaces or a 3 mm drill if mounting on wood. After drilling, insert the wall plugs (supplied)
in the holes so they site flush with the surface. Then screw on the foot using the screws
supplied in the assembly kit.
Note:
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even if the WiFi connection is not being used, as the camera may otherwise become
damaged.
10
Operating systems: Windows 2000 (SP 4), Windows XP (SP 2), Vista, 7
Processor: 2.0 GHz or higher
RAM memory: 512 MByte or higher
Network card: 10M or higher
Graphics card: 512 MByte or higher
Internetbrowser: Internet Explorer (from version 7), Firefox (from version 3),
Google Chrome, Safari, Opera (newest version)
Display resolution: 1024x768 or higher
Click on “supra IPCam” to install the supra IPCam Config program. Follow the on screen
instructions until the software has been fully installed.
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IPCam Config.
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opened on the computer screen.
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13
From the list, select the camera you want to set up or select.
Use the “Address” function to display the chosen camera’s network data.
14
The camera is installed automatically on the network providing the “Use DCHP” option is
activated and the router being used also supports DHCP (and this is activated). However you
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If the port being used by the security camera has to be changed, specify the new port
number.
Note:
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To access a camera from the IPCam Config camera list in your browser, click the “Browser”
menu item. The camera’s log on page will then be displayed in your standard browser
window (see Chapter 7), and you can either call up the camera picture or specify further
settings for the camera.
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software.
15
Access the camera via your browser using the address found. Accessing correctly will cause
the log on window in the camera software to open. The camera is shipped with the user
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Should an error occur while accessing via the Internet, this is probably due to your
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you will have to change the router settings in such a way as to allow the camera to be
accessed over the Internet.
The following example shows which settings have to be made to a router in order to be
able to connect to the security camera over the Internet. As router settings menus can vary
widely, it is not possible here to offer a detailed description of how to solve the problem in
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devices to communicate with the router.
Essentially, to do this the security camera has to be allocated a new input port within the
router via which access is permitted. This newly allocated input port is then forwarded to the
camera.
16
In the example shown, two security cameras are connected to the router, one called
IPCamera1 under local network address 192.168.1.110 and one called IPCamera2 under local
network address 192.168.1.111.
&YUFSOBMQPSUJTOPXTQFDJöFEBTUIFBDDFTTQPJOUGPSIPCamera1. TCP and UDP are both
permitted protocols, however the only one required is TCP. This camera is then accessed
from the Internet under the address http://xxx.xxx.xxx.xxx:81 (where xxx.xxx.xxx.xxx is the
Internet address of the router).
&YUFSOBMQPSUJTTQFDJöFEBTUIFBDDFTTQPJOUGPSIPCamera2. This allows the camera to be
accessed from the Internet using the address http://xxx.xxx.xxx.xxx:82.
Please note that this example assumes internal port 80 for both cameras. If the internal port
for a camera is changed, this needs to be taken into account here.
Do also take care to ensure that no external port is allocated twice over.
17
6. Settings
The following sections will give you an overview of all possible settings for your IP security
camera. Should problems arise, or settings need to be altered, during installation or use, you
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Bring up the camera on your Internet browser (see Section 7.1.) and log on via a user
account with administrator’s permissions. The camera has been shipped with the user
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Current date and time: this shows the date and time as stored in the camera. This
information is synched with the local system when the date and time settings are saved.
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to set the date and time.
Time zone: from the list, select the time zone in which the camera is located.
Synchronize with NTP server: where date and time are to be kept up to date
automatically via an NTP server, tick this box.
NTP server: from this list displayed, choose the NTP server to be used to update date and
time. You may also specify an NTP server not on the list by entering its name or IP address.
Click “Save” to accept the amended settings. The changes will be accepted without having
to reboot the camera.
20
Click “Save” to accept the amended settings. You will have to reboot the security camera in
order to apply the changes to the user accounts.
21
Use DHCP: if your network allows a new device (client) to be connected automatically, tick
this box. All necessary data will then be drawn directly from the server or router.
Web interface port: connections within a network are handled via so called ports allowing
the server and each device (client) attached to it to work via different ports sharing a
common network address.
The default value for the security camera is set to 80. If required, this value may be changed
within the range of 1-65535.
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different internal and external ports.
22
Use WiFi: tick this box if you wish to connect wirelessly to the network.
All subsequent required data regarding the wireless network is contained within the router
or access point being used to control this network. Bring up the router’s or access point’s
settings on screen and open up the settings for the wireless network. For further information
on accessing this data, please refer to your router’s manual or ask your system administrator.
Network name (SSID): enter the name of the wireless network (also referred to as SSID).
24
The setting “Non encrypted” means that data will be transmitted without encryption.
If one of the “WEP”, “WPA” or “WPA2” encryption methods is used, you will have to enter
additional information on the encryption. Be sure to use exactly the same settings as you see
displayed on the router or access point.
Note:
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doing can the security camera be connected properly.
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unless necessity dictates otherwise. Otherwise this may result in problems
with other WiFi devices on the network.
The “Search” function may be used to start an automatic search for available wireless
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DMJDLJOHiUse”. Where encryption data is needed for the selected network, these must still be
entered.
Click “Save” to accept the changed settings. You will have to reboot the security camera in
order to apply the new wireless settings.
25
Mark “Use UPNP” where UPNP is to be used for connecting to the security camera. By
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Click “Save” to accept the changed settings. These are accepted without rebooting the
camera.
26
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http://supracam.net/ and choose “Register”.
Begin by entering a user name. This may consist only of upper and lower case letters,
numbers or a hyphen. The user name is used for the Internet address of the security camera.
Once the camera has been registered successfully, switch to the DDNS settings.
For “User name” and “Password”, enter the same data you entered when registering on the
DDNS server.
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of one camera only, this is generally the user name, and in the case of more than one
registered camera you should use the name you received upon registration.
Click “Save” to accept the changed settings. You must reboot the security camera in order
for the changed DDNS settings to be applied.
28
Activate “Use SMTP” if an email should be sent in the event of an alarm. Please note that, for
this to happen, the alarm must be activated under Alarm settings.
The following required data on the email account to be used can be obtained from the email
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email program such as Outlook or Thunderbird.
Server: enter the address of the SMTP server for the email account.
Port: enter the port of the SMTP server. The standard value here is 25.
29
Encryption: specify whether (and which type of ) encryption is used by the SMTP server.
Requires authorisation: specify whether the SMTP server requires authorisation. If yes,
tick this option and then enter the user name and password for the email account.
Sender: enter the email address via which the alarm messages are to be sent.
Recipient 1-4: enter up to 4 email addresses to which the alarm messages are to be sent.
In the event that you wish to receive notification at the email address from which the
alarm messages are to be sent, you should also include this address as a recipient.
Send IP address: you can use this option to specify whether an email containing the
security camera’s current IP address should be sent to the listed email addresses as soon
as the camera’s IP address changes.
Click “Test” if you wish to test the email settings. A test email is then sent to each of the email
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Click “Save” to accept the changed settings. These are accepted without rebooting the
camera.
30
Activate “Use FTP” if images from the security camera are to be uploaded to an FTP server.
Path: enter the path under which the images should be stored on the FTP server.
Transfer mode: choose whether an active or passive FTP connection should be requested
when transmitting.
Upload at intervals: tick this option if you would like images from the security camera to
be uploaded to the FTP server at regular intervals.
Interval (seconds): specify here the intervals at which images should be captured and
transferred.
Specify file name: tick this option if you wish to specify a file name. If this option is not
ticked, a preset file name will be used for storing images.
File name: enter your own file name here. When images are stored, this name will be used
together with sequential number suffixes.
Specify maximum number: this option may be used in order to limit the number of files
stored on the FTP server.
Number of files: specify the maximum number of files to be stored on the FTP server.
When this number is reached, each additional image will be stored by deleting the oldest
image held at that moment.
To test the FTP settings, click “Test” below. This will then save a single image to the FTP
server.
Click “Save” to accept the changed settings. The changes to the FTP settings are accepted
without rebooting the camera.
32
Alarm level: specifies whether an alarm is triggered when there is no voltage at the alarm
input (low setting) or when there is voltage (high setting).
Report at digital output: where this option is activated, an alarm message is forwarded
via the digital output as soon as it is in existence within the security camera.
Alarm level: specify whether the alarm is to be sounded at the digital output as a result of
voltage (high setting) or when the voltage disappears (low setting).
Report to email: activate this option if notification by email should occur in the event of
an alarm.
Report at FTP: activate this option if images should be stored on the FTP server in the
event of an alarm.
Interval: specify at which intervals (number of seconds) images should be saved to the
FTP server.
Report at HTTP: activate this option if an HTTP address should be accessed in the event of
an alarm.
URL: specify here which HTTP address should be accessed in the event of an alarm.
Click “Save” to accept the changed settings. The new alarm settings are accepted without
rebooting the camera.
34
Use Infrarot LEDs in darkness: if this option is activated, the infrared LEDs will be cut in as
an additional light source in darkness.
Fixed position on switching on: activate this option if the camera head should adopt a
certain position when the security camera is switched on.
Position on switching on: specify which position the camera head should adopt when
switched on. Select Centre if the camera head should be centred or select one of the
positions stored in the camera view (see Section 7.2.2).
Manual speed: specify how fast the camera head should move when controlled manually.
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35
Automatic speeds: specify, separately for up/down/left/right, how fast the camera head
should move when being controlled automatically.
Click “Save” to accept the changed settings. The new head settings are accepted without
rebooting the camera
6.13. Resetting
To reset the security camera to factory settings, click “Reset now”.
Resetting takes approximately 1 minute. Please wait until the log on is displayed in the
browser window.
Note:
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be contacted at the current address. The camera can be located once more using
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camera. To do this, keep the RESET button depressed for about 5 seconds.
6.14. Rebooting
To reboot the security camera, click “Reboot now”. This applies all settings made to date.
Rebooting takes about 30 seconds. Please wait until the log on is displayed again in the
browser window
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be contacted at the current address. The camera can be located once more using
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36
Log on by entering a user name and, where relevant, the associated password.
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The camera’s operation and settings program will then open.
37
Dig. output on
The direction buttons may be used to move the camera head in the various directions. If you
hold the mouse over one of the direction buttons and keep the mouse button depressed,
the camera will keep moving in the chosen direction until either you release the mouse
button or the camera reaches its limit of travel in that direction.
The centre (red) button may be used to move the camera to the centre.
For further information on the camera head’s speed of movement, please refer to Section
6.12.
38
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to pan automatically in a vertical or horizontal direction. This movement can be terminated
again using the relevant button.
In addition, the digital alarm control output can be enabled and disabled here.
Click the buttons pertaining to 1, 2 or 3 in order to store the current camera position to
this number. This deletes the last position stored under this number.
Click the buttons pertaining to 1, 2 or 3 in order to move the camera head to the positi-
on stored under this number.
39
Resolution: here you can choose whether the security camera image is displayed in
resolution of 640 x 480 pixels or 320 x 240 pixels.
Light frequency: if the camera is being used in a space illuminated by fluorescent light,
set the mains frequency of the local power circuit here (50 Hz or 60 Hz). If the camera is
being used outdoors, select the Outdoors setting.
Brightness: specify a brightness level between 0 and 6 (inclusive). The higher this figure,
the brighter the camera image will be.
Contrast: specify a contrast level between 0 and 6 (inclusive). The higher this figure, the
more contrasted the camera image will be.
Flip horizontally: select this option if the camera image should be mirror imaged
horizontally.
Flip vertically: select this option if the camera image should be mirror imaged
vertically
Horizontal and vertical mirror imaging of the camera picture may for example be used
where the security camera is mounted on a ceiling.
40
Enter your user name and password (where relevant) and log onto the camera.
41
The camera image will then appear complete with control buttons for moving the camera
head.
Further camera settings are not possible via mobile devices but may only be made using a
PC based browser.
42
8. Confirmity
This device has been tested in accordance with Part 15 of FCC Regulations, and it has been
confirmed that the limits applicable to Class B digital devices have been met. These limits are
intended to offer reasonable protection against harmful sources of interference when installed
in residential premises. Where this equipment is not installed in accordance with the instructions,
televisions, radios and radio controlled devices may suffer interference.
The device can be operated provided the following conditions are met:
In the event of the device causing radio or television interference this can be easily
determined by switching the device on and off users should try to remedy the fault using
the following measures:
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9. Disposal
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rials, and in an environmentally responsible manner, at the collection points
provided. Batteries and rechargeable batteries may not be disposed of with
household rubblish/garbage. The consumer is under a legal obligation to
return batteries after use to local authority collection points or to battery
retail outlets. For this reason, batteries and rechargeable batteries carry the
sign shown opposite.
Note:
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changes to the item.
45
12. Glossary
A
AC adaptor 7
Access camera 36 E
Accessories 1, 7 Email settings 28
Administrator 20 Encryption 24
Alarm connection 8 F
Alarm settings 32 Firewall 15
Alarm transmitter 7, 32 FTP settings 30
B FTP server 30
Brightness 39 H
C Hardware installation 11
Camera views 8 Hazard warnings4ff
Camera image 39 Head settings 34
Camera head 34, 37 I
Camera name 18 Infrared LEDs 8, 44
Connecting the power supply 8, 10, 44 Installation 9
$POöHVSBUJPO Internet access 15
Conformance 33 Image angle 44
Contrast 39 IP address 22, 29, 36
Control 37
Creating a domain 26 L
LAN cable 7, 11
D Lens 8
Date 19 Light frequency 39
DDNS 26 Log in 36
Device status 17
DHCP 14, 21 M
Digital input/output 7, 32 ff, 37 Minimum illumination 44
Direction 37 Mirror imaging 39
Direction buttons 37 Mobile devices 40ff
Disposal 32 Mounting bracket 7
DNS server 22 Movement detection 32
46
N T
Network connection 8 Tablet PC 40
Network data 13 5FDIOJDBM4QFDJöDBUJPO
Network set up 14, 21ff Time 19
Network cable 7, 11 Time zone 19
Network name 23
NTP server 19 U
Uploading images 30
O UPnP 25
Operator 20 User accounts 20
P V
Patrolling 37 Visitor 20
Port 14, 15ff, 21
Power supply 7 W
Warnings 4ff
R Warranty 32
Rebooting 35 WiFi antenna 7, 8, 10
Reset button 8, 35 WiFi settings 23
Resetting 35 Wireless settings 23
Resolution 39
Router 11, 15ff
S
Safety instructions 4ff
Sensor 44
Service 32
Smartphones 40
SMTP server 28
Software installation 12
Speed of head movement 34
Standard gateway 22
Store position 38
Subnet mask 22
System requirements 11
supra
Foto-Elektronik-Vertriebs-GmbH
Denisstr. 28A
40747
67663 Kaiserslautern 12/2012
Germany 2615 1618