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5) Small businesses account for over 90 percent of the private sector output.
Answer: FALSE
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
6) Economists suggest that most small businesses are not particularly good at creating jobs.
Answer: TRUE
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
1
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
7) Small businesses employ over half of all private workers.
Answer: TRUE
Diff: 1 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
8) A small business is defined as one that is independently owned, operated, and financed; has
fewer than 100 employees; engages in innovation marketing practices; and has relatively little
impact on its industry.
Answer: FALSE
Diff: 3 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
9) Both small businesses and entrepreneurial ventures play an important role in the global
economy.
Answer: TRUE
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
12) In almost every study, strategy research has shown positive linkages between planning and
business performance.
Answer: FALSE
Diff: 2 Page Ref: 217
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
2
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
13) Some small businesses are ineffective in part due to the "boiled frog phenomenon."
Answer: TRUE
Diff: 3 Page Ref: 218
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
14) Small businesses and entrepreneurial ventures can compete successfully in narrow market
niches by developing a low-cost, differentiation, or integrated competitive advantage.
Answer: TRUE
Diff: 2 Page Ref: 218
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
15) The main difference between large and small organizations' strategy evaluation efforts will
be in terms of the magnitude or extent of evaluation that is done.
Answer: TRUE
Diff: 2 Page Ref: 219
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
16) Research has shown that small firms that mixed efficiency (low-cost) and flexibility
(differentiation) strategies significantly outperformed those firms that utilized one or the other.
Answer: FALSE
Diff: 3 Page Ref: 219
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
17) Recruiting, motivating, and retaining employees is a big challenge for all organizations.
Answer: TRUE
Diff: 1 Page Ref: 219
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
18) The process in which existing products, processes, ideas, and businesses are replaced with
better ones is creative destruction.
Answer: TRUE
Diff: 2 Page Ref: 220
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
3
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
19) A not-for-profit organization has as its purpose to provide some service or good with no
intention or goal of earning a profit and has met the requirements of the U.S. Internal Revenue
Service tax code as a tax-exempt organization.
Answer: TRUE
Diff: 1 Page Ref: 221
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
22) A marketing alliance is a strategic practice in which for-profit businesses link up with a
social cause that fits well with the company's product or service.
Answer: FALSE
Diff: 2 Page Ref: 226
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
23) Strategic piggybacking is the development of a new activity that would generate revenue for
the not-for-profit organization.
Answer: TRUE
Diff: 1 Page Ref: 227
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
4
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
24) Small businesses are independent businesses that have fewer than ________ employees.
A) 100
B) 200
C) 300
D) 500
E) 1000
Answer: D
Diff: 3 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
25) Small businesses represent more than ________ percent of all employers.
A) 40
B) 50
C) 99
D) 60
E) None of the above answer choices is correct.
Answer: C
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
26) Small businesses account for ________ percent of the private sector output.
A) 10
B) 20
C) 25
D) 50
E) 99
Answer: D
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
5
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
28) A small business is not characterized by
A) being independently owned.
B) having fewer than 100 employees.
C) engaging in innovative practices.
D) having little impact on its industry.
E) None of the answer choices is correct.
Answer: C
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
29) A business that is characterized by innovative strategic practices and which has as its main
goals profitability and growth is called
A) a small business.
B) an entrepreneurial venture.
C) strategically positioned.
D) a cash cow.
E) a star.
Answer: B
Diff: 1 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
30) One difference between an entrepreneurial venture and a small business is the former's
A) willingness to take risks
B) innovative strategic practices
C) strategic goals are profitability and growth
D) interest in seeking out new opportunities
E) All of the answer choices are correct.
Answer: E
Diff: 3 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
6
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
31) Which of these is NOT a characteristic of entrepreneurial ventures?
A) Little impact on industry
B) Innovative practices
C) Pursue opportunities
D) Have growth and profitability as main goals
E) All of the answer choices are correct.
Answer: A
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
32) According to the Global Entrepreneurship Monitor (GEM) 2011 report, there are more than
________ million entrepreneurs in the 54 countries covered.
A) 25
B) 36
C) 400
D) 250
E) 700
Answer: C
Diff: 3 Page Ref: 216
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
33) Which of the following is a strategic advantage of small businesses and entrepreneurial
ventures over larger businesses?
A) Willingness to take risks
B) Seek out new opportunities
C) Respond quickly to changing conditions
D) Strategic goals are profitability and growth
E) None of the answer choices is correct.
Answer: C
Diff: 3 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
7
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
34) The strategic management process differs for small businesses and entrepreneurial ventures
when compared to larger organizations because
A) small businesses and entrepreneurial ventures have inexperienced managers.
B) small businesses and entrepreneurial ventures have limited resources.
C) small businesses and entrepreneurial ventures have smaller organizational objectives.
D) small businesses and entrepreneurial ventures have low growth potential.
E) small businesses and entrepreneurial ventures have more exposure to lobbying groups.
Answer: B
Diff: 2 Page Ref: 217
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
35) The competitive strategy choices for small businesses and entrepreneurial ventures are
A) often limited to focus strategies.
B) often limited to a low-cost strategy.
C) often limited to a differentiated strategy.
D) limited because of technological advances.
E) almost nonexistent.
Answer: A
Diff: 2 Page Ref: 218
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
8
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
37) A strategic advantage of entrepreneurial ventures/small businesses over large businesses is
A) economics of scale.
B) flexibility.
C) marketing options.
D) distribution.
E) profit potential.
Answer: B
Diff: 2 Page Ref: 220
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
38) Small businesses and entrepreneurial ventures are the driving force of change in the process
of
A) market positioning.
B) strategic positioning.
C) creative destruction.
D) competitor interrelationships.
E) cause-related marketing.
Answer: C
Diff: 2 Page Ref: 220
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
39) A not-for-profit organization must meet the requirements of ________ of the U.S. Internal
Revenue Service tax code.
A) Section 501(c)(3)
B) Section 301(d)(4)
C) Section 503(c)(4)
D) Section 401(c)(3)
E) Section 403(d)(4)
Answer: A
Diff: 2 Page Ref: 221
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
9
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
40) Which of the following is not a source of revenue for not-for-profit organizations?
A) Dues
B) Product sales
C) User fees
D) Grants
E) All of the answer choices are correct.
Answer: E
Diff: 2 Page Ref: 221
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
42) All of the following organizations are examples of social service NFPs except
A) Junior League.
B) Camp Fire.
C) Mothers Against Drunk Drivers.
D) Academy of Management.
E) American Red Cross.
Answer: D
Diff: 3 Page Ref: 222
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
10
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
43) A not-for-profit organization created, funded, and regulated by the public sector or
government can be referred to as
A) a private-sector organization.
B) an efficient organization.
C) a public-sector organization.
D) an effective organization.
E) a quasi-government organization.
Answer: C
Diff: 1 Page Ref: 222
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
45) One study reported that the global nonprofit sector had total operating expenditures of over
________ trillion
A) $1.6
B) $2.5
C) $3
D) $5
E) $6
Answer: A
Diff: 2 Page Ref: 223
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
11
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
46) The United States Postal Service faces competition from
A) e-mail.
B) fax machines.
C) Federal Express.
D) Airborne Express.
E) All of the answer choices are correct.
Answer: E
Diff: 2 Page Ref: 223
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
12
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
49) Research on community arts organizations has indicated that Porter's strategy(ies) of
________ is(are) utilized.
A) cost leadership
B) differentiation
C) focus
D) differentiation and focus
E) cost leadership, differentiation, and focus
Answer: E
Diff: 3 Page Ref: 224
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
50) Both public sector and not-for-profit organizations must develop a(n) ________ to ensure
their continued existence.
A) competitive advantage
B) strong management pool
C) lobbying group
D) link with companies
E) None of the answer choices is correct.
Answer: A
Diff: 2 Page Ref: 225
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
51) Examples of measurement of a church's strategic performance include all of the following
except
A) member contributions.
B) percentage increase or decrease of members.
C) number of members.
D) All of the answer choices are correct.
E) None of the answer choices is correct.
Answer: D
Diff: 2 Page Ref: 225
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
13
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
52) To evaluate strategy, there must be a connection between the evaluation and the ________ of
the not-for-profit organization.
A) revenues
B) goals
C) objectives (moderate)
D) goals and objectives
E) None of the answer choices is correct.
Answer: D
Diff: 2 Page Ref: 225
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
53) Which of the following is not one of the unique strategies that have been developed for not-
for-profit organizations in order to cope with changing environmental conditions?
A) Cause-related marketing
B) Not-for-profit marketing alliances
C) Licensing
D) Direct investment
E) Strategic piggybacking
Answer: D
Diff: 3 Page Ref: 226
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
14
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
55) The strategy that has the primary intent to enhance the image of the supporting company is
known as
A) cause-related marketing.
B) not-for-profit marketing alliances.
C) licensing.
D) direct investment.
E) strategic piggybacking.
Answer: A
Diff: 2 Page Ref: 226
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
56) A strategic practice in which for-profit businesses link up with a social cause that fits in well
with the company's product or service is referred to as
A) licensing.
B) franchising.
C) cause-related marketing.
D) strategic piggybacking.
E) marketing alliances.
Answer: C
Diff: 1 Page Ref: 226
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
57) An alliance in which the not-for-profit organization proposes and initiates the partnership is
referred to as
A) a not-for-profit marketing alliance.
B) cause-related marketing.
C) effect-related marketing.
D) licensing.
E) strategic piggybacking.
Answer: A
Diff: 2 Page Ref: 226
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
15
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
58) A strategic partnership between a not-for-profit organization and a corporate partner is
referred to as
A) licensing.
B) strategic piggybacking.
C) a not-for-profit marketing alliance.
D) cause-related marketing.
E) None of the answer choices is correct.
Answer: C
Diff: 2 Page Ref: 226
AACSB: Analytical Skills
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
Charles Hanson has just opened Chuck's Bikes and Trikes, a motorcycle repair facility. You have
been hired to advise Mr. Hanson with his new business.
60) Charles Hanson has employed 25 employees even though the repair facility is located in a
small rural town. Chuck's Bikes and Trikes is an example of
A) an entrepreneurial venture.
B) a small business.
C) an innovative business.
D) All of the answer choices are correct.
E) None of the answer choices is correct.
Answer: B
Diff: 2 Page Ref: 215
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
16
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
61) You recommend performing an external analysis for Chuck's Bikes and Trikes. The
arguments to support this external analysis recommendation include
A) external environment aspects can affect the company.
B) gaining information on changes in customer expectations, competitors and their actions,
economic factors, technological advances, and other marketplace features are important to the
future of the company.
C) to detect subtle, but potentially damaging changes.
D) All of the answer choices are correct.
E) None of the answer choices is correct.
Answer: D
Diff: 2 Page Ref: 218
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
62) Chuck's Bikes and Trikes is likely using the ________ strategy.
A) differentiation
B) low cost
C) focus
D) best cost
E) All of the answer choices are correct.
Answer: C
Diff: 2 Page Ref: 218
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
63) Chuck Hanson encourages his employees to come with new ideas and ways to do business to
replace existing practices. This process is called
A) destructive creativity.
B) innovation.
C) creative destruction.
D) All of the answer choices are correct.
E) None of the answer choices is correct.
Answer: C
Diff: 2 Page Ref: 220
AACSB: Analytical Skills
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
17
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
64) What are the features of entrepreneurial ventures?
Answer:
∙ These are organizations that pursue opportunities.
∙ Such organizations are characterized by innovative practices.
∙ These organizations have growth and profitability as their main goals.
Diff: 2 Page Ref: 215
AACSB: Reflective Thinking
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
18
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
67) Explain the advantages and disadvantages of strategic planning with entrepreneurial ventures
and small businesses.
Answer:
∙ With entrepreneurial ventures and small businesses, there is a positive relationship between
strategic planning and long-run success and survival as well as performance. Another advantage
of strategic planning is that there is more complete knowledge of strategic issues facing the
organization. Another advantage is the positive influence on product-service innovation.
∙ In terms of disadvantages, strategic planning may take time and resources to complete setting
organizational goals. Managers may also not be able to conduct strategic planning. Another
disadvantage lies with the problem associated with the managers' inability to implement the
strategic plan. There is possible harm with strategic planning if managers plan for an opportunity
that does not exist with the organization.
Diff: 2 Page Ref: 217-218
AACSB: Reflective Thinking
Objective: Describe how strategic management can be utilized by entrepreneurs and applied to
small businesses
68) Compare the terms cause-related marketing and not-for-profit marketing alliances.
Answer: Cause-related marketing is a strategic practice in which for-profit businesses link up
with a social cause that fits in well with the company's product. Not-for-profit marketing
alliances are an extension of cause-related marketing. The NFP marketing alliance is an
opportunity for a NFP to form a strategic alliance with one or more corporate partners. The
marketing alliance will benefit all constituencies involved.
Diff: 2 Page Ref: 226
AACSB: Reflective Thinking
Objective: Describe the process of strategic management in not-for-profit and public sector
organizations
19
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