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The document contains multiple choice questions about operations management topics such as Frederick Winslow Taylor's contributions to scientific management, operations management processes, manufacturing methods for different product volumes and varieties, advantages of flexible manufacturing systems, objectives of operations management, differences between manufacturing and service operations, and definitions of key terms like productivity. Frederick W. Taylor is identified as the "father" of scientific management and operations management is defined as the transformation process.
The document contains multiple choice questions about operations management topics such as Frederick Winslow Taylor's contributions to scientific management, operations management processes, manufacturing methods for different product volumes and varieties, advantages of flexible manufacturing systems, objectives of operations management, differences between manufacturing and service operations, and definitions of key terms like productivity. Frederick W. Taylor is identified as the "father" of scientific management and operations management is defined as the transformation process.
The document contains multiple choice questions about operations management topics such as Frederick Winslow Taylor's contributions to scientific management, operations management processes, manufacturing methods for different product volumes and varieties, advantages of flexible manufacturing systems, objectives of operations management, differences between manufacturing and service operations, and definitions of key terms like productivity. Frederick W. Taylor is identified as the "father" of scientific management and operations management is defined as the transformation process.
Frederick Winslow Taylor is best known for the introduction of which approach to
job design? A. Scientific Management B. Behavioural Approach C. Division of Labour D. Ergonomics Answer: A
The ‘father’ of Scientific Management is:
A. Henry Ford B. Henri Gantt C. W. Edwards Deming D. Tom Peters E. Frederick W. Taylor Answer: E
Operations Management is a ___________________ process.
A. translation B. transformation C. transaction D. transition ANSWER: B
Which of these Managers would be least likely to be considered in an operations
management role within an organization? A. Production Manager B. Reservations Manager C. Financial Risk Manager D. Quality Manager ANSWER: A
The "father" of scientific management is
A. Frederick W. Taylor. B. Michael Schumacher. C. Henry Ford. D. Eli Whitney. ANSWER: A
For low volume,high variety products the manufacturing method is known as
A. B. C. D. ANSWER: D
For very low volume,very high variety products the manufacturing method is known as A. B. C. D. ANSWER: B
For high volume,low variety products the manufacturing method is known as
A. B. C. D. ANSWER: C For very high volume,very low variety products the manufacturing method is known as A. B. C. D. ANSWER: C
Advantages of Flexible manufacturing system (FMS) include
A. B. C. D. ANSWER: D
______ refers to the transformation of the state of input in to output.
A. Transportation. B. Alteration. C. Inspection D. all of these ANSWER: B
______ refers to preserving goods in a protected environment.
A. Alteration B. Inspection C. Storage D. Bargaining ANSWER: C
_______ refers to the verification of and confirmation towards the
requirements of an entity. A. Inspection. B. Pricing. C. Alteration. D. None of these. ANSWER: A
_________ is the management of all activities directly related to the
production of goods and services A. Productionmanagement B. Finance control C. Employee development D. all of these ANSWER: A
Which of the following statement is not true in the case of goods?
A. Tangibility. B. Can be stored C. Physical shape D. Intangibility. ANSWER: D
Which of the following is not an objective of operations management?
A. Customer satisfaction B. Profitability C. Timeliness D. Employee punishment ANSWER: D
7. Which of the following is not a part of scientific management principles?
A. Replacement of rule of thumb B. Scientific selection of employees C. Supervise each worker in detail D. Coercion ANSWER: D
8. All of the following are differences between manufacturing and service
operations EXCEPT A. Quality is more easily measured in service operations. B. Productivity is easier to measure in manufacturing operations C. Contact with customers is more prevalent with persons working in service operations. D. Accumulation or decrease in inventory of finished products is more applicable to manufacturing operations. ANSWER: A
9. ……………is measure of the quantity of output per unit of input.
A. Productivity B. Marketability C. Sociability D. None of these ANSWER: A